1-YEAR LIMITED WARRANTY
“Limited” Warranty Program
For a period of one (1) year after purchase, Hanover Products (“Manufacturer”) will either repair or replace defective components
in accordance with this Limited Warranty.
Sales and use taxes, plus shipping and handling charges are the responsibility of the consumer.
This warranty is between Manufacturer and the original purchaser and is valid only when accompanied by the original purchaser’
s sales receipt showing original date of purchase and location of purchase. Replacements under this warranty revert back to the
date of original purchase for future warranty.
Manufacturer or its authorized dealer can accept or reject warranty claims based on its findings. This warranty applies in normal
residential use only, where an issue with the product is due to a defect in material or workmanship. Manufacturer can make
substitutions as required of mater ials , components, and sub-components of comparable value and utility. This warranty is
limited to product repair or replacement (to be determined solely by Manufacturer). Warranty return is limited to only the single
affected component .
This warranty covers only manufacturing defects and does not cover normal wear and tear , abuse or misuse, including: water
damage , chemical damage, exposure to extreme heat or cold, abrasion or excessive weight. This product is intended to be used
with standard ornaments only. This warranty is invalid if the product is not used for intended purpose. Manufacturer disclaims
liability for any aspect of installation and any inconvenience caused by a defective part or component.
Certain items are not covered by this warranty. These include, but are not limited to the following:
1. Components subjected to abuse, including abuse intended to simulate failure.
2. Damages caused by retailer , shipper or installation crew (such as scratches , dents , tears, etc.).
3. Any part which merely exhibits normal wear yet functions essentially as new, including stretching of materials
and stitching.
4. Tears, punctures, scratches or any damage caused by improper installation or use.
5. Items sold “as is” or floor models.
To make a claim, send a copy of the original sales receipt along with a brief description of the problem to the email address
below. Please include your email address and daytime telephone or cell phone #. All items may be charged actual freight and
handling costs. Repairs or replacement will be made at the Manufacturer’s option.
THIS IS THE ENTIRE EXCLUSIVE EXPRESS LIMITED LIABILITY. THE MANUFACTURER NEITHER MAKES NOR IS RESPONSIBLE
FOR ANY OTHER WARRANTIES, EITHER EXPRESS OR I MPLIED, I NCLUDING THOSE OF RETAILING DEALERS. THIS EXCLUSIVE
REMEDY IS LIMITED TO RECEIPT OF A CREDIT IN CONNECTION WITH THE REPAIR OR REPLACEMENT OF ANY PRODUCT OR
COMPONENT DEEMED TO BE DEFECTIVE UNDER THE TERMS AND CONDITIONS AS STATED IN THIS WARRANTY. NEITHER
HANOVER, THE PRODUCT MANUFACTURER NOR ITS AGENTS SHALL BE LIABLE IN ANY CASE FOR INCIDENTAL, INDIRECT,
SPECIAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS PRODUCT OR ARISING OUT OF ANY BREACH
OF THIS WARRANTY OR NEGLIGENCE EVEN IF IT HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. EXCEPT
AS OTHERWISE MAY BE REQUIRED BY LAW, THERE ARE NO OTHER EXPRESS OR IMPLIED WARRANTIES OTHER THAN THE
WARRANTY DESCRIBED HEREIN, AND ALL OTHER WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY
OR FITNESS FOR A PARTICULAR PURPOSE ARE EXPRESSLY DISCLAIMED.
Holiday@FraserHillFarm.com
1-855-591-7451
www.FraserHillFarm.com
