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Appendix B. Troubleshooting
When turning on the Ace, make sure no flash drives are plugged into the
device.
Power/Battery/Connections
If the Ace does not respond to any Button:
Make sure the battery is charged. If the battery is empty, connect the
power adaptor to charge the battery.
If the battery is fully charged, but the device stopped responding to any
Button, turn the device off, then on again.
If the adaptor does not power the Ace
Check the connections. Make sure the power adaptor is firmly connected
to the Ace and to the power outlet.
If the adaptor still does not power the unit, contact Freedom Scientific or
your Freedom Scientific distributor.
If the battery does not power the Ace
The battery may need to be charged. Connect the power adaptor to
charge the battery.
If the battery is not charging and your power supply is working, you can
order a new battery from Freedom Scientific, Inc.
Scan and Read Application
If the text you are reading does not make sense:
Do not stress the Scan Button. Press it and wait for the shutter sound.
Make sure your reading language is the same as the language of your
document.
Switch to/from Tables Reading Mode
If the text recognition takes unusually long before starting to read your
document or it is not accurate: