18
Message
What It Means
What To Do
•
Incorrect test procedure.
For example, putting
blood on the test strip
before inserting it into
the meter or applying
blood before
and
appear
•
There may be a problem
with the test strip
•
Meter error
1. Wait for
and to appear before applying
blood or control solution.
2. Perform a control solution test using a new
test strip. If the test results are within the range
printed on the test strip vial, retest using blood
and a new test strip.
3. If the control solution result is out of range or the
error reappears, contact Customer Care.
•
There may be a problem
with the test strip
•
Meter error
1. Perform a control solution test using a new
test strip. If the test results are within the range
printed on the test strip vial, retest using blood
and a new test strip.
2. If the control solution result is out of range or the
error reappears, contact Customer Care.