20
What It Means
What To Do
2. The test
does not
start after
applying
the blood
drop.
•
Blood drop is too small
1. Add blood to the same sample area within
60 seconds, or repeat the test using a new
test strip and a larger blood drop.
•
Defective test strip
•
Sample applied after
meter turns off
1. Repeat the test using a new test strip. Wait for
and to appear before applying blood
or control solution.
2. If problem persists, contact Customer Care.
•
Defective meter
1. Contact Customer Care.