14 Services
14.1 Warranty
14.1.1 General conditions of warranty
Fresenius Kabi guarantees that this product is free from defects in material and workmanship
during the period defined by the accepted sales conditions, except for the batteries and the
accessories.
14.1.2 Limited warranty
To benefit from the materials and workmanship guarantee from our sales representative or
agent authorized by Fresenius Kabi, the following conditions must be respected:
■
Fresenius Kabi is not liable for loss or damage to the device during transport.
■
the device must have been used according to the instructions described in this user
guide and other accompanying documents;
■
the device must not have been damaged when in storage, at the time of repair, or show
signs of improper handling;
■
the device must not have been altered or repaired by non-qualified personnel;
■
the internal battery of the device must not have been replaced by a battery other than
that specified by the manufacturer;
■
the serial number (SN) must not have been altered, changed, or erased.
INFORMATION
■
In case of failure to comply with these conditions, Fresenius Kabi will prepare
an estimate for repairs covering the parts and labour required.
■
When a return and / or a repair of the device are required, please contact
your Fresenius Kabi sales representative.
14.1.3 Warranty conditions for battery and accessories
Batteries and accessories may have specific conditions of warranty.
Please contact your Fresenius Kabi sales representative for additional information.
14.2 Quality control
Upon request by the healthcare facility, a
quality control
check can be performed on the
Ambix nova
every 12 months
.
A regular quality control (not included in the guarantee) consists of various inspection
operations listed in the technical manual.
INFORMATION
■
These checks must be performed by trained technical personnel and are
not covered by any contract or agreement provided by Fresenius Kabi.
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