21
Before you call
Solutions to Common Problems
Surface burner flame is orange.
Poor baking results.
Fan noise during cooking operation.
Flames inside oven or smoking from
vent.
Oven smokes excessively during
broiling.
Self-cleaning cycle does not work.
Soil not completely removed after self-
cleaning cycle.
Excessive smoking from oven vent.
Dust particles in main line. Allow the burner to operate a few minutes until flame
turns blue.
Salt air in coastal areas. A slightly orange flame is unavoidable.
Many factors affect baking results. Make sure the proper rack position is used.
Center food in the oven and space pans to allow air to circulate. Allow the oven to
preheat to the set temperature before placing food in the oven. Try adjusting the
recipes’ recommended temperature or baking time. If you feel the oven is too hot or
cool, see
“Recalibrating Your Oven Temperature”
section in the Electronic Oven
Control Guide.
A cooling fan may automatically turn on and off to cool internal parts. It is normal,
and the fan may continue to run even after oven is turned off.
Excessive spillovers in oven. Set self-clean cycle for a longer cleaning time.
Excessive spillovers in oven. This is normal, especially for pie spillovers or large
amounts of grease on the oven bottom. Wipe up excessive spillovers before starting
the self-clean cycle. If flames or excessive smoke are present, stop the self-clean
cycle and follow the steps under
"Stopping or Interrupting the Self-Cleaning
Cycle"
in the Electronic Oven Control Guide.
Meat is too close to the element. Reposition the rack to provide proper clearance
between the meat and the oven boil element.
Meat is not properly prepared. Remove excess fat from meat. Remove remaining
fatty edges to prevent the meat from curling, but do not cut into the lean of the meat.
Broiler pan used without the Broiler Pan Insert or insert is covered with foil. DO NOT
use the Broiler Pan without the Broiler Pan Insert or cover the insert with foil.
Broiler Pan or Broiler Pan Insert needs to be cleaned. Excessive smoking is caused
by buildup of grease or food spatters. Clean the Broiler Pan and Insert on a regular
basis.
Oven door is open. Oven door should be closed when broiling.
Control(s) not set properly. Follow instructions under
“Oven Cleaning”
in the
Electronic Oven Control Guide.
Self-cleaning cycle was interrupted. Stop time must be 2 to 4 hours past the start
time. Follow steps under
"Stopping or Interrupting the Self-Cleaning Cycle"
in the
Electronic Oven Control Guide.
Set Self-Clean cycle for a longer cleaning time.
Failure to clean bottom front, top of oven or door areas outside oven seal. These
areas are not in the Self-Cleaning area, but get hot enough to burn on food residue.
Clean these areas before starting the Self-Clean cycle. Burned-on residue may be
cleaned with a stiff nylon brush and water or nylon scrubber. Be careful not to
damage the oven gasket.
Excessive spillovers in oven, especially for pie spillovers or large amounts of grease
on the oven bottom. Wipe up excessive spillovers before starting the Self-Clean
cycle. If flames or excessive smoke are present, stop the Self-Clean cycle and follow
the steps under
"Stopping or Interrupting the Self-Cleaning Cycle"
in the
Electronic Oven Control Guide.
