43
TROUBLESHOOTING
Concern Potential Cause
Common Solution
Opening/Closing Of Doors/Drawers
Door(s) will
not close.
• Door was closed too
hard, causing other door
to open slightly.
• Refrigerator is not level.
It rocks on the floor
when moved slightly.
• Refrigerator is touching
a wall or cabinet.
• Food/packaging is
obstructing the door
from closing.
• Flipper mullion on left
fresh food door is not in
the correct position.
• Close both doors gently.
• Ensure floor is level and solid,
and can adequately support the
refrigerator. Contact a carpenter to
correct a sagging or sloping floor.
• Ensure floor is level and solid,
and can adequately support the
refrigerator. Contact a carpenter to
correct a sagging or sloping floor.
• Make sure there is no food/
packaging blocking the doorway.
• Ensure the flipper mullion is in the
correct position to allow the door to
close. (See Flipper Mullion section.)
Drawers are
difficult to
move.
• Food is touching shelf
on top of drawer.
• Track that drawers slide
on is dirty.
• Remove top layer of items in drawer.
• Ensure drawer is properly installed
on track.
• Clean drawer, rollers, and track. See
Care & Cleaning.
Running of Refrigerator
Compressor
does not
run.
• Refrigerator is in defrost
cycle.
• Plug at electrical outlet
is disconnected.
• House fuse blown or
tripped circuit breaker.
• Power outage.
• This is normal for a fully automatic
defrost refrigerator. The defrost
cycle occurs periodically, lasting
about 30 minutes.
• Ensure plug is tightly pushed into
outlet.
• Check/replace fuse with a 15 amp
time-delay fuse. Reset circuit
breaker.
• Check house lights. Call local
electric company.
Refrigerator
seems to
run too
much or too
long.
• The variable speed
compressor is designed
to run 100% of the
time except during the
defrost cycle. At times
it will run faster, such as
after a defrost cycle.
• It is normal for the compressor to
run continuously except during
defrost mode.