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Washer Tech Data Sheet

This information is intended for Qualified Technicians Only.

CAUTION: DISCONNECT ELECTRICAL CURRENT BEFORE SERVICING

Please Return This Sheet to its Envelope in the Product for Future Reference

Contents                                                  Page

Error code explanation..............................................1
Diagnostics ............................................................. 1
Error Code Chart.......................................................2
Tests......................................................................3-4
Français.................................................................5-8
Español............................................................... 9-14
6000 Wiring Diagram................................................15
7000 Wiring Diagram................................................16

READING ERROR CODES:

1. Wake the washer by pressing any button.
2. Wait 5 seconds.
3. Press and 

HOLD

 the 

Start/Pause 

and

Cancel

 buttons simultaneously.

As long as the buttons are held, the failure code will appear in the display as an 

E

 followed by two numbers, a number and a letter or two letters. The

control will beep and the 

Door Lock, Wash, Rinse, 

and

 Final Spin 

indicator lights will flash.

Troubleshoot the problem by using charts on the pages 3-5.

Quick Check

If there is no error displayed and the washer momentarily starts then turns back off:

1.  Listen for a relay closure inside the motor control shortly after the 

Start/Pause

 key is pressed. If this happens, the motor control has

power.

2.  Check the 5 pin connector wiring between the console control and the motor control.

NOTE:

 During normal operation, the display may show:

cd

” - cool down (Sanitary cycle)

do

” or “

dr

” - door problem.

Err

” - an error has been detected.

LOC

” - control lock is activated.

PAU

” - cycle has been interrupted.

To clear latest stored error code:

Turn the 

Program Knob

 to the start position, 

Spin Only.

Press

Start/Pause

to start the cycle and save it.

Press

Cancel

 to stop the cycle and turn off the LEDs.

Press

Cancel

 again to turn on the LEDs.

Within 5 seconds, press and hold the 

Option

 and 

Start/Pause

buttons until LEDs start sequentially chasing, then release buttons.

Turn the program knob clockwise 7 clicks from the Start Position. The control will signal the last error code.

Press and hold the 

Options

and

Start/Pause

 buttons for 3 seconds. The code will be cleared.

Exit Diagnostic Mode to return the washer to normal operation.

a) Unplug the power cord, wait 5-8 seconds, then reconnect the power cord 

OR

b) Turn the program knob clockwise 2 or 3 clicks after the Start Position. Press 

Options

 and 

Start/Pause

 buttons

together for a few seconds until wash cycle LEDs appear.

Diagnostic Test

The diagnostic test is used to check individual component function only.

TO START THE TEST:

Turn the 

Program Knob

 to the start position, 

Spin Only.

Press

Start/Pause

to start the cycle and save it.

Press

Cancel

 to stop the cycle and turn off the LEDs.

Press

Cancel

 again to turn on the LEDs.

Within 5 seconds, press and hold the 

Options

 and 

Start/Pause

buttons until LEDs start sequentially chasing, then release buttons.

1.

All the LEDs will sequentially light. Pressing a button below a light cluster will light all the LEDs in that cluster at one time to confirm functionality.

2.

Turn the program knob (1) click clockwise from the start position. The hot water solenoid will activate and hot water should enter through the

detergent compartment.
3.

Turn the program knob (2) clicks from the start position. The bleach water solenoid will activate and cold water should enter through the bleach

compartment.
4.

Turn the program knob (3) clicks from the start position. The bleach and the wash water solenoids will activate and cold water should enter through

the softener compartment.
5.

Turn the program knob (4) clicks from the start position. The door lock solenoid will deactivate and the loading door can be opened. When the door

is opened, the drum light should turn on.
6.

Turn the program knob (5) clicks from the start position. The washer will fill and tumble. Once tumbling has started, the Boost Heater (if so equipped)

will turn on.
7.

Turn the program knob (6) clicks from the start position. The drain pump & door lock solenoid will activate and the washer will operate in high spin.

SAFETY WARNING:

 If power is removed during this test, the door can be opened. To prevent injury, 

DO NOT

 put your hands inside when the tub

is rotating.
8.

Turn the program knob (7) clicks from the start position. The control will signal the last error code.

Exiting Diagnostic Mode

There are two options for exiting the Diagnostic Test mode and returning the washer to normal operation:
a) Unplug the power cord, wait 5-8 seconds, then reconnect the power cord 

OR

b) Turn the program knob clockwise 2 or 3 clicks after the start position. Press 

Options

 and 

Start/Pause

buttons together for a few seconds until wash

cycle LEDs appear.

If a situation arises where you cannot exit the Diagnostic mode as described above and the bank of 5 LED’s on the right end remain ON
regardless of Program Knob position, a combination of pushed buttons may have caused the control to enter a special factory test

mode. Disconnect power to reset the control to return washer to normal operation is this occurs.

     

 134604100 (0512)

Summary of Contents for ATFB7000ES1

Page 1: ... TO START THE TEST Turn the Program Knob to the start position Spin Only Press Start Pause to start the cycle and save it Press Cancel to stop the cycle and turn off the LEDs Press Cancel again to turn on the LEDs Within 5 seconds press and hold the Options and Start Pause buttons until LEDs start sequentially chasing then release buttons 1 All the LEDs will sequentially light Pressing a button be...

Page 2: ...mmunication problem Refer to test 11 E5E Communication problem Refer to test 11 E5F Communication problem Refer to test 11 E66 Heating element relay failure Refer to test 14 E67 Input voltage on microprocessor incorrect Refer to test 15 E68 Current leakage to ground on heater or fuse opened Refer to test 14 E71 Wash NTC failure Tub heater Replace control board or wire E74 Wash temperature does not...

Page 3: ...his does not correct the problem replace the control board Yes Go to step 2 No Go to step 4 Yes Go to step 3 No Replace the control board No Replace water valve assembly Yes Check wiring to valve assembly for shorts If wiring is good replace the control board Yes Problem solved No Replace the control board 1 Is the incoming water flow normal 2 Are the incoming water faucets turned 3 Is the incomin...

Page 4: ...ent It should be approximately 14 ohms 2 Check the resistance between ground and both heater terminals It should be open when the heater terminals are disconnected 1 Check the resistance of the tub NTC Is it around 4 8K ohms Test 6 Test 7 Test 8 Test 9 Test 10 Test 11 Test 12 Test 13 Test 14 Test 15 No Close the door Yes Go the step 2 0 volts Check the door strike If good replace the door switch a...

Page 5: ...de celle du moteur NOTA Durant le fonctionnement normal l affichage peut indiquer cd refroidissement cycle désinfection do ou dr problème de porte Err une erreur a été détectée LOC commande de verrouillage activée PAU cycle interrompu Pour annuler le dernier code d erreur en mémoire Tournez le bouton de programme à la position démarrer Essorage uniquement Appuyez sur Démarrer pause pour démarrer l...

Page 6: ... la porte est ouverte la lumière du tambour devrait être allumée 6 Tournez le bouton de programme de 5 clics à partir de la position démarrer La machine à laver se remplit d eau et culbute Une fois le culbutage démarré la chaufferette d appoint si l appareil en est équipé démarre 7 Tournez le bouton de programme de 6 clics à partir de la position démarrer Le solénoïde de la pompe de drainage et de...

Page 7: ...inage sur la carte de commande fait défaut ou pompe débranchée Relais de pompe de drainage sur la carte de commande fait défaut ou pompe débranchée Capteur de pression ne communique pas avec la carte de commande Capteur de pression indique remplissage excessif d eau Problème de carte de commande Carte de commande fonctionne comme si l interrupteur de porte est ouvert Problème de carte de commande ...

Page 8: ...i Passez à l étape 3 Non Demandez au client de corriger le problème de pression d eau Oui Vérifiez si le boyau d alimentation est bloqué ou déformé nettoyez les tamis d alimentation d eau Si le problème persiste remplacez le robinet d entrée d eau Oui Passez à l étape 5 Non Passez à l étape 6 Oui Passez à l étape 6 Non Remplacez le robinet d entrée d eau La vérification de l interrupteur de pressi...

Page 9: ...a mise à la terre et les deux bornes de la chaufferette Elle doit être nulle lorsque les bornes de la chaufferette sont débranchées 1 Vérifiez la résistance de la thermistance CTN Est elle d environ 4 8L Ohms Test Test Vérification Correction Non Fermez la porte Oui Passez à l étape 2 O volts Vérifiez la gâche de la porte Si elle est bonne remplacer l interrupteur de la porte 120 volts Remplacez l...

Page 10: ... del conector de 5 pines entre el control de la consola y el control del motor NOTA Durante la operación normal se podrá ver en pantalla cd enfriar ciclo sanitario do o dr problema con la puerta Err se ha detectado un error LOC la traba de control está activada PAU el ciclo se ha interrumpido Para borrar el último código de error guardado Gire la Perilla de Programa hasta la posición inicio Centri...

Page 11: ...uerta esté abierta la luz del tambor deberá estar encendida 6 Gire la perilla de programa cinco 5 veces desde la posición de inicio La lavadora se llenará y comenzará a funcionar Una vez iniciado el funcionamiento se encenderá el Calentador si está incluido 7 Gire la perilla de programa seis 6 veces desde la posición de inicio El solenoide de la bomba de drenaje y de la traba de la puerta se activ...

Page 12: ...ocidad E5D Problema de comunicación Ver prueba 11 E5E Problema de comunicación Ver prueba 11 E5F Problema de comunicación Ver prueba 11 E66 Falla en el relé del calentador Ver prueba 14 E67 Voltaje de entrada incorrecto en el microprocesador Ver prueba 15 E68 Escape de corriente a tierra en el calentador o fusible abierto Ver prueba 14 E71 Falla del NTC de lavado Calentador del tambor Cambiar el t...

Page 13: ... que el cliente corrija el problema de presión Sí Verifique si las mangueras de entrada de agua están quebradas o bloqueadas limpie los filtros de entrada de agua Si el problema persiste cambie la válvula de entrada de agua Sí Vaya al paso 5 No Vaya al paso 6 Sí Vaya al paso 6 No Cambie la válvula de entrada de agua El interruptor de presión está en buen estado Vaya al paso 8 El interruptor de pre...

Page 14: ...erra y ambas terminales del calentador Debe estar abierta cuando las terminales del calentador están desconectadas 1 Verifique la resistencia del NTC del tambor Es de aproximadamente 4 800 Ohmios 134604100 0512 Test 6 Test 8 Test 9 Test 10 Test 11 Test 12 Test 13 Test 14 Test 15 Test 7 No Cierre la puerta Sí Vaya al paso 2 0 voltios Verifique el cierre de la puerta Si está en buen estado cambie el...

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