Frigidaire CGEF3039RF, Use & Care Manual

34

BEFORE YOU CALL 

• Solutions to common problems

Problem

Solution

Soil not completely removed after self-

cleaning cycle.

•  Failure to clean bottom, front top of oven, frame of oven or door area 

outside oven seal. These areas are not in the self-cleaning area, but get 

hot enough to burn on residue. Clean these areas before the self-cleaning 

cycle is started. Burned-on residue can be cleaned with a stiff nylon 

brush and water or a nylon scrubber. Be careful not to damage the oven 

gasket.

Oven smokes excessively during broiling.

•  Incorrect setting. Follow broiling instructions in 

Setting Oven Controls

.

•  Make sure oven door is opened to 

broil stop 

position when broiling.

•  Meat too close to the broil element. Reposition the broil rack to provide 

proper clearance between the meat & the element. Preheat the broil 

element for searing.

•  Meat not properly prepared. Remove excess fat from meat. Cut remaining 

fatty edges to prevent curling, but do not cut into lean.

•  Broiler pan and insert wrong side up and grease not draining. Always 

place grid on the broiler pan with ribs up & slots down to allow grease to 

drip into pan (some models).

•  Grease has built up on oven surfaces. Regular cleaning is necessary when 

broiling frequently. Old grease or food spatters cause excessive smoking.

Flames inside oven or smoking from oven 

vent.

•  Excessive spillovers in oven. For example this will happen for pie 

spillovers or large amounts of grease left on the oven bottom. Wipe up 

excessive spillovers before starting oven.  If flames or excessive smoke 

are present see “Broil” section in the 

Setting Oven Controls

 section.

Oven control panel beeps & displays any 

F code error (for example F10)

•  Oven control has detected a fault or error condition. Press 

cancel

 to 

clear the display & stop beeping. Try the bake or broil feature again. If 

the F code error repeats, remove power  from appliance, wait 5 minutes 

and then 

repower 

appliance and set clock for the time of day. Try the 

bake or broil feature again. If the fault recurs, record fault and call for 

service.

Scratches or abrasions on cooktop 

surface.

•  Coarse particles such as salt or sand between cooktop and utensils 

can cause scratches. Be sure cooktop surface and bottoms of utensils 

are clean before usage. Small scratches do not affect cooking and will 

become less visible with time. 

•  Cleaning materials not recommended for ceramic-glass cooktop have been 

used. See  “Cooktop Cleaning” and “Cooktop Maintenance”

in the 

Care and 

Cleaning 

section of this Use & Care Guide.

•  Cookware with rough or dirty bottoms used. Use clean, smooth, flat-bottomed 

cookware.

Metal marks on the cooktop.

•  Sliding or scraping of metal utensils on cooktop surface. Do not slide metal 

utensils on cooktop surface. Use a ceramic-glass cooktop cleaning creme 

to remove the marks. See “Cooktop Cleaning” and “Cooktop Maintenance” 

in the 

Care and Cleaning 

section.

Brown streaks or specks on cooktop 

surface.

•  Boilovers are cooked onto surface. Use razor blade scraper to remove soil. 

See “Cooktop Cleaning” in the 

Care & Cleaning 

section.

Areas of discoloration with metallic sheen 

on cooktop surface. 

•  Mineral deposits from water and food. Remove using a ceramic-glass cooktop 

cleaning creme. Use cookware with clean, dry bottoms.