31
Avoid Service Checklist
(continued)
PROBLEM
RANGE DOES NOT OPERATE
Surface elements do not heat.
Oven light does not work.
Control panel light does not oper-
ate (some models).
SURFACE UNITS
Surface elements too hot or too
cold.
Liquids boil at LOW setting of sur-
face units.
CERAMIC GLASS COOKTOP
(some models)
Scratches or abrasions on cooktop
surface.
POSSIBLE CAUSE/SOLUTION
No power to range. Check steps “Entire range does not operate” above.
Control knobs set too low. At very low heat settings of the control knobs, the surface signal
light may come on; however, surface unit does not operate. Turn the control knob to a
slightly higher setting until the elements start heating.
Coil elements not seated properly in terminals. Turn temperature control knobs to OFF. Pull
out and lift up coil elements. Straighten terminals on end of coil element if necessary.
Replace elements properly into the element block.
Incorrect surface control knob turned on. Make sure the correct surface control is on for the
surface unit to be used.
Burned-out light bulb. See “Oven Lamp” in the “General Information” section.
Lamp loose in sockets or burned-out. See Fluorescent Lamp in General Information section.
Raise or lower setting until proper amount of heat is obtained.
Use only flat bottom, evenly balanced, medium or heavy-weight cookware. Pans having a
flat bottom heat better than warped pans. Cookware material affects heating. Heavy and
medium weight pans heat evenly. Because light-weight pans heat unevenly, foods may
burn easily.
Incorrect setting of the control knob. Turn control knob to a lower setting.
Cooking on right rear element. When the oven is operating, heated air escapes through the
oven vent located directly under the right rear end coil element or little behind it. This will
increase the heat input.
See “Ceramic Glass Cooktop” section in “General Information” section.
NOTE:
Clean sugary food spills on the heating surfaces as soon as possible, as these can cause cratering of these surfaces when
hot.
