11
BEFORE YOU CALL
PROBLEM
CAUSE
CORRECTION
Appliance
runs too much
or too long.
• Room or outside weather
is hot.
• Appliance has recently been
disconnected for a period
of time.
• Large amounts of warm
or hot food have been
stored recently.
• Door is opened too frequently
or too long.
• Appliance door may be
slightly open.
• Temperature control is set
too low.
• Appliance gaskets are dirty,
worn, cracked, or poorly fitted.
• It’s normal for the appliance to work longer
under these conditions.
• It takes 24 hours for the appliance to cool
down completely.
• Warm food will cause appliance to run more
until the desired temperature is reached.
• Warm air entering the appliance causes it to
run more. Open door less often.
• See “DOOR PROBLEMS”.
• Turn control knob to a warmer setting. Allow
several hours for the temperature to stabilize.
• Clean or change gasket. Leaks in door seal
will cause appliance to run longer in order to
maintain desired temperatures.
Pressing the
“-“ or “+”
buttons on
the control
panel does
not change
the set points
• Verify the control panel is not
locked or in Sabbath mode
• To unlock, press and hold the “set” button for
3 seconds; to exit Sabbath mode, press and
hold “set” and “Options” for 5 seconds.
APPLIANCE TEMPERATURES
Interior ap-
pliance tem-
perature is
too cold.
• Temperature control is set
too low.
• The unit is in quick freeze
mode.
• Set control to a warmer setting. Allow several
hours for temperature to stabilize.
• Exit quick freeze mode by entering into
the options menu on the control panel and
pressing the “set” button once the indicator is
highlighted next to “quick freeze”.
Temperature
inside appli-
ance is too
warm.
• The unit is in Freezer mode.
• Door is opened too frequently
or too long.
• Door may not be seating properly.
• Large amounts of warm
or hot food has been
stored recently.
• Appliance has recently been
disconnected for a period of
time.
• Set control to a warmer setting. Allow several
hours for temperature to stabilize.
• Warm air enters the appliance every time the
door is opened. Open door less often.
• See “DOOR PROBLEMS”.
• Wait until the appliance has had a chance to
reach its selected temperature.
• Appliance requires 24 hours to cool
down completely.
Temperature of
external
appliance is
too warm.
• The external walls can be as
much as 30º F warmer than
room temperature.
• Turn control to a colder setting. Allow several
hours for for the temperature to stabilize.
SOUND AND NOISE
Louder sound
levels when
appliance
is on.
• Modern appliance have
increased storage capacity
and more stable
temperatures. They require a
high efficiency compressor.
• This is normal. When the surrounding noise is
low, you might hear the compressor running
while it cools the interior.
