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BEFORE YOU CALL
Solutions to Common Problems:
Before you call for service, review the following list. It may save you time and expense. Possible solutions are provided
with the problem listed:
Problem
Solution
Poor baking results.
Many factors effect baking results. Use proper oven rack position. Center food in the
oven and space pans to allow air to circulate. Preheat oven to the set temperature
before placing food in the oven. Try adjusting the recipe's recommended temperature
or baking time. See
“Adjusting the Oven Temperature”
if you feel the oven
is too hot or cold.
Flames inside oven or smoking
from oven vent.
Excessive spills in oven. Grease or food spilled onto oven bottom or oven cavity.
Wipe up excessive spills before starting oven. If flames or excessive smoke are
present when using broil, see
.
Oven smokes excessively when
broiling.
Incorrect setting. Follow the
instructions on
.
Meat too close to the broil element. Reposition broil rack to provide proper clearance
between the meat and broil element. Remove excess fat from meat. Cut remaining
fatty edges to prevent curling, but do not cut into lean.
Grease build up on oven surfaces. Regular cleaning is necessary when broiling
frequently. Grease or food splatters will cause excessive smoking.
Flames inside oven or smoking
from oven vent.
Excessive spills in oven. Grease or food spilled onto oven bottom or oven cavity.
Wipe up excessive spills before starting oven. If flames or excessive smoke are
present when using broil, see
.
Self clean does not work.
Oven control not set properly. See
.
Oven racks discolored or do not
slide easily.
Oven racks left in oven cavity during self clean. Remove oven racks from oven cavity
before starting a self-clean cycle. Clean by using a mild abrasive cleaner following
manufacturer's instructions. Rinse with clean water, dry, and replace in oven.
Oven control panel beeps and
displays any F or E code error.
Oven control has detected a fault or error condition. To clear the error rotate the mode
or temperature selector to an ON position then back to OFF. Once the error code is
cleared, try the bake or broil function. If the F or E code error repeats, turn off the
power to appliance, wait 5 minutes, and then repower appliance. Set clock with
correct time of day. Try bake or broil function again. If fault recurs, press the
off
key to
clear.
Areas of discoloration with
metallic sheen on cooktop
surface.
Mineral deposits from water and food. Remove using cooktop cleaning cream to the
ceramic surface. Buff with a non-abrasive cloth or sponge
Soil not completely removed after
self clean.
Self clean was interrupted. Review instructions on
Excessive spills on oven bottom. Clean before starting self clean. Failure to clean soil
from the oven frame, the door liner outside the oven door gasket, and the small area
at the front center of the oven bottom. These areas are not in the self-cleaning area,
but get hot enough to burn on residue. Clean these areas before starting the self-
cleaning cycle. Burned-on residue can be cleaned with a stiff nylon brush and water
or a nylon scrubber. Be careful not to damage the oven gasket.
