10
BEFORE YOU CALL (continued)
PROBLEM
CAUSE
CORRECTION
SOUND AND NOISE (continued)
Vibrating or rattling noise.
•
Freezer is not level. It rocks on the floor
when it is moved slightly.
•
Floor is uneven or weak. Freezer rocks on
floor when it is moved slightly.
•
Freezer is touching the wall.
•
Level the unit. Refer to ”Leveling” in the
Installation Section.
•
Ensure floor can adequately support freezer.
Level the freezer by putting wood or metal
shims under part of the freezer.
•
Re-level the freezer or move freezer slightly.
Refer to “Leveling” in the Installation Section.
WATER/MOISTURE/FROST INSIDE FREEZER
Moisture forms on inside
freezer walls.
•
Weather is hot and humid.
•
Lid may not be seating properly.
•
Lid is opened too often or too long.
•
The rate of frost buildup and internal sweating
increases. This is normal.
•
See “LID PROBLEMS”.
•
Open lid less often.
WATER/MOISTURE/FROST OUTSIDE REFRIGERATOR
Moisture forms on outside
of freezer.
•
Lid may not be seating properly, causing
cold air from inside freezer to meet warm air
from outside.
•
See “LID PROBLEMS”.
ODOR IN FREEZER
Odor in freezer.
•
Interior needs to be cleaned.
•
Foods with strong odors are in the freezer.
•
Clean interior with sponge, warm water, and
baking soda.
•
Cover the food tightly.
LID PROBLEMS
Lid will not close.
•
Freezer is not level. It rocks on the floor
when it is moved slightly.
•
Floor is uneven or weak. Freezer rocks on
floor when it is moved slightly.
•
This condition can force the cabinet out of
square and misalign the lid. Refer to “Leveling”
in the Installation Section.
•
Level the floor by using wood or metal shims under
the freezer or brace floor supporting the freezer.
LIGHT BULB IS NOT ON
Power Available Light is
not on
•
LED may be burned out.
•
No electric current is reaching the freezer.
•
Contact a qualified service dealer.
•
See “Freezer does not run” in the “RUNNING
OF FREEZER” Section.
