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BEFORE YOU CALL
Soil not completely removed after
self clean.
Self clean was interrupted. Review instructions on
on
Excessive spills on oven bottom. Remove excessive spills before starting self clean.
Failure to clean soil from the oven frame, the door liner outside the oven door gasket,
and the small area at the front center of the oven bottom. These areas are not in the
self-cleaning area, but get hot enough to burn on residue. Clean these areas before
starting the self-cleaning cycle. Burned-on residue can be cleaned with a stiff nylon
brush and water or a nylon scrubber. Be careful not to damage the oven gasket.
If self clean is performing poorly, perform the following check: Press broil and then
press UP button: HI should be on the display. Place your hand near the handle on the
oven door. Between the door and the control panel you should feel a rush of air on
your hand. If so, your unit is functioning properly and you have had a power failure in
your home. If no air rush happens, call a service technician to replace your cooling
fan.
The oven control display shows
"SPr" and self-clean is not
working.
The cooktop should not be used during a self-clean cycle. On some models, turning
on any cooktop surface burner will cause the clean cycle to cancel. If the clean cycle
is canceled, the oven control display will show “SPr" for 5 seconds. The oven door will
remain locked until the oven has cooled down below cleaning temperature. If the
oven is below cleaning temperature, the user can start another clean cycle immedi-
ately. If the oven is in cleaning temperature range, another self-clean cycle can be set
once the door unlocks (up to 4 hours).
Other Problems
Appliance is not level.
Be sure the floor is level, strong, and stable enough to adequately support the range.
If the floor is sagging or sloping, contact a carpenter to correct the situation.
Poor installation. Place the oven rack in the center of the oven. Place a level on the
oven rack. Adjust the leveling legs at the base of the appliance until the rack is level.
Kitchen cabinet alignment may make range appear not level. Be sure cabinets are
square and have sufficient room for appliance clearance.
Cannot move appliance easily.
Appliance must be accessible for
service.
Cabinets not square or are built in too tightly. Contact the builder or installer to make
the appliance accessible.
Carpet interferes with appliance. Provide sufficient space so the appliance can be
lifted over carpet. Installation over carpet is not advised. See the installation instruc-
tions for guidelines specific to your appliance.
Oven light does not work.
Be sure the oven light is secure in the socket. See
Fan noise when the oven is not
running
Some models are equipped with a cooling fan that runs during the cooking process to
cool internal electronic component. It is normal for this fan to continue to run for an
extended period of time, even when the oven is off.
Problem
Cause / Solution
