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BEFORE YOU CALL 

CONCERN

CAUSE

SOLUTION

RUNNING OF REFRIGERATOR
Compressor 

does not run.

• 

Freezer control is set to 

“OF” or “0”.

• 

Refrigerator is in defrost 

cycle.

• 

Plug at electrical outlet 

is disconnected.

• 

House fuse blown or 

tripped circuit breaker.

• 

Power outage.

• 

Set freezer control.

• 

This is normal for a fully automatic defrost 

refrigerator. The defrost cycle occurs peri-

odically, lasting about 30 minutes.

• 

Ensure plug is tightly pushed into outlet.

• 

Check/replace fuse with a 15 amp time-

delay fuse. Reset circuit breaker.

• 

Check house lights. Call local electric company.

Refrigerator 

runs too much 

or too long.

• 

Room or outside 

weather is hot.

• 

Doors are opened too 

frequently or too long.

• 

Fresh Food/freezer door 

may be slightly open.

• 

Freezer control is set 

too cold.

• 

Fresh Food/freezer 

gasket is dirty, worn, 

cracked, or poorly fitted.

• 

Condenser is dirty.

• 

It’s normal for the refrigerator to work 

longer under these conditions.

• 

Warm air entering the refrigerator causes 

it to run more. Open doors less often.

• 

Ensure refrigerator is level. Keep food and con-

tains from blocking door. See PROBLEM column 

OPENING/CLOSING OF DOORS/DRAWERS.

• 

Set Fresh Food control to warmer setting 

until refrigerator temperature is satisfactory. 

Allow 24 hours for temperature to stabilize.

• 

Clean or change gasket. Leaks in door 

seal will cause refrigerator to run longer in 

order to maintain desired temperatures.

• 

Clean condenser. See Care & Cleaning.

Compressor 

goes off and on 

frequently.

• 

Thermostat keeps the 

refrigerator at a con-

stant temperature.

• 

This is normal. Refrigerator goes on and 

off to keep temperature constant.

DIGITAL TEMPERATURE DISPLAY
Digital temper-

ature displays 

are flashing.

• 

Electronic control system 

has detected a perfor-

mance problem.

• 

Call your Frigidaire service representative, 

who can interpret any messages or num-

ber codes flashing on the digital displays.

WATER/MOISTURE/FROST INSIDE REFRIGERATOR
Moisture col-

lects on inside 

of refrigerator 

walls.

• 

Weather is hot and 

humid.

• 

Door is slightly open.

• 

The rate of frost buildup and internal 

sweating increases.

• 

See PROBLEM column OPENING/CLOSING 

OF DOORS/DRAWERS.

Water collects 

on bottom 

side of drawer 

cover.

• 

Vegetables contain and 

give off moisture.

• 

It is not unusual to have moisture on the 

bottom side of the cover.

• 

Move humidity control (some models) to 

lower setting.

Water collects 

in bottom of 

drawer.

• 

Washed vegetables and 

fruit drain while in the 

drawer.

• 

Dry items before putting them in the 

drawer. Water collecting in bottom of 

drawer is normal.

WATER/MOISTURE/FROST OUTSIDE REFRIGERATOR
Moisture col-

lects on outside 

of refrigerator 

or between 

doors.

• 

Weather is humid.

• 

Door is slightly open, 

causing cold air from in-

side refrigerator to meet 

warm air from outside.

• 

This is normal in humid weather. When hu-

midity is lower, the moisture should disappear.

• 

See PROBLEM column OPENING/CLOSING 

OF DOORS/DRAWERS.

Summary of Contents for FFHS2311PF

Page 1: ... Safety Instructions 2 Features at a Glance 4 Installation 5 Door Removal Instructions 7 Handle Installation 9 Connecting Water Supply 10 Controls 12 808353502 July 2013 Storage Features 16 Automatic Ice Water Dispenser 18 Changing the Filter 23 Normal Operating Sounds and Sights 24 Care and Cleaning 25 Before you Call 27 Major Appliance Warranty 30 ...

Page 2: ...er temperatures set Crisper humidity controls set Registration card sent in Installation Checklist CAUTION CAUTION indicates a potentially hazardous situation which if not avoided may result in minor or moderate injury IMPORTANT SAFETY INSTRUCTIONS For your Safety DO NOT store or use gasoline or other flammable liquids in the vicinity of this or any other appliance Read product labels for warnings...

Page 3: ...ized service technician to prevent any risk Never unplug the refrigerator by pulling on the power cord Always grip the plug firmly and pull straight out from the receptacle to prevent damaging the power cord Unplug the refrigerator before cleaning and before replacing a light bulb to avoid electrical shock Performance may be affected if the voltage varies by 10 or more Operating the refrigerator w...

Page 4: ...Special Item Rack Meat Keeper and Cover Can Rack Crisper Pan and Cover Fixed Door Bin Toe Grille Fixed Door Bin Ice Container Shelf Shelf Tilt Out Door Bin Small Basket Large Glide Out Basket Tilt Out Door Bin Large Basket Door Bin SpillProof Aspect Shelf Water Filter Ice Cream Shelf Ice Maker IMPORTANT Features not included with your refrigerator can be purchased at www frigidaire com or by calli...

Page 5: ...frigerator must be installed on a floor that is level and strong enough to support a fully loaded refrigerator Consider water supply availability for models equipped with an automatic ice maker If you do not hook up water to the refrigerator remember to turn the ice maker off Installation Installation clearances Allow the following clearances for ease of installation proper air circulation and plu...

Page 6: ...ch to raise or lower the front rollers 3 Ensure both doors are bind free with their seals touching the cabinet on all four sides Set Screw some models Hinge Hinge Flange Open Door 7 16 Wrench and 3 32 Hex Key some models Door Stop Flange 6 Replace the toe grille by fitting it into place see Toe Grille Installation and Removal in the Installation section Raise Door Door Raise Door Door To level the...

Page 7: ...rigerator door 1 Trace lightly around the door s top hinge with a pencil This makes reinstallation easier grille as explained in the Installation Instructions that came with your appliance 3 Remove any food from the door shelves 4 Close the doors To remove the refrigerator top hinge cover 1 Remove the three screws from each cover over the top door hinges 2 Lift hinge cover straight up and off Rear...

Page 8: ...eezer top hinge cover 1 Remove the two screws from each cover over the top door hinges 2 Lift hinge cover straight up and off To remove the freezer door 1 Detach the multi wire cable connector located above the top hinge Grasp both sides of the connector firmly and pull apart 3 Detach the water tube from the connector located below the freezer door The connector releases when you press its outer s...

Page 9: ...Position freezer handle end caps over upper and lower pre installed shoulder bolts A that are fastened into door ensuring the holes for the set screws are facing towards the refrigerator door 3 While holding handle firmly against door fasten upper and lower Allen set screws B with supplied Allen wrench 4 Repeat steps 2 and 3 to install refrigerator handle Ensure the holes for the set screws are fa...

Page 10: ...Supply Line You Will Need Basic Tools adjustable wrench flat blade screwdriver and PhillipsTM screwdriver Access to a household cold water line with water pressure between 30 and 100 psi A water supply line made of inch 6 4mm OD copper or stainless steel tubing To determine the length of tubing needed measure the distance from the ice maker inlet valve at the back of the refrigerator to your cold ...

Page 11: ...gure 1 Plastic Water Tubing to Ice Maker Fill Tube Steel Clamp Brass Compression Nut Ferrule Sleeve Copper water line Water Valve Bracket Valve Inlet Water Valve Copper water line from household water supply Include enough tubing in loop to allow moving refrigerator out for cleaning CONNECTING THE WATER SUPPLY 5 With steel clamp and screw secure water supply line copper tubing only to rear panel o...

Page 12: ...button the display shows current setting you entered Each press of the button after that changes the setting by one The display shows your new setting momentarily then changes back to the current temperature CONTROLS Your refrigerator comes with a state of the art electronic digital control system The system s control panel is located at the top of the fresh food compartment The two digital displa...

Page 13: ...will sound again and can be reset again Contact a customer service representative if the high temp alarm continues The audible portion of the alarm will silence itself once the product temperature is below 26 F for the freezer temperature and 55 F for the fresh food temperature The control panel will still show HI until it is acknowledged by the user by pressing any key on the control panel After ...

Page 14: ...e To maintain temperatures a fan circulates air in the refrigerator and freezer compartments For good circulation do not block cold air vents with food items Numeric Display Freezer Fresh Food Warmest 1 1 Factory Setting 6 6 Coldest 9 9 Temperature Control Range Freezer Fresh Food Fahrenheit Centigrade Fahrenheit Centigrade Warmest 6º 14º 47º 8º Warmer Factory Setting Midpoint 0º 18º 37º 3º Colder...

Page 15: ...s Controls will display OF F OF F when turned off Cooling System On Off Button CONTROLS NOTE Pressing the On Off button on the control panel disables your refrigerator s cooling system but does not disconnect power to lights and other electrical components To turn off power to your refrigerator you must unplug the power cord from the wall outlet Each time you make settings on the control panel a s...

Page 16: ...elves are provided for convenient storage of jars bottles and cans Frequently used items can be quickly selected Some models have door bins that can accommodate gallon sized plastic drink containers and economy sized jars and containers Some bins are adjustable for maximum storage capacity The dairy compartment which is warmer than the general food storage section is intended for short term storag...

Page 17: ...tures can be adjusted by sliding the Chill Drawer Temperature Control in either direction Use this pan for short term storage of bulk meat items If meats are to be kept longer than one or two days they should be frozen The Chill Drawer is fixed and cannot be moved up or down If fruits or vegetables are to be stored in the Chill Drawer set the Chill Drawer Temperature Control to a warmer setting to...

Page 18: ...e dispenser is used The following filter light indications are Green The filter is still operating within its specified life cycle Amber The filter has reached approximately 80 percent of its useful life This is the recommended time to purchase a replacement filter Red The filter is 100 percent used up Change the filter as soon as possible After the filter cartridge has been changed press and hold...

Page 19: ... the Touch Pad Light Off Press the Light Off Touch Pad to turn off dispenser light A red indicator will appear above the Touch Pad Water To operate the water dispenser press a glass against the WATER dispensing paddle To stop dispensing water pull the glass away from the dispensing paddle Dispensed water is not cold For colder water add crushed ice or cubes before dispensing water A drip tray loca...

Page 20: ...mpty the glass as necessary Ice Maker Operation Care The ice maker ice bin and dispenser feeding mechanism are located in the top of the freezer compartment After the refrigerator is installed properly and has cooled for several hours the ice maker can produce ice within 24 hours It can completely fill an ice bin in about two days Using the Ice Maker after Installation Before making ice for the fi...

Page 21: ...raise the wire signal arm until it clicks and locks in the UP or OFF position Turning the REAR MOUNTED Ice Maker On and Off Ice production is controlled by the ice maker s ON OFF power switch To gain access to the ice maker pull the ice cream shelf out Press the switch to the O position to turn it Off and press it to the I position to turn it On The ice maker also has a built in wire signal arm wh...

Page 22: ...r 22 AUTOMATIC ICE WATER DISPENSER Cleaning the Ice Maker Clean the ice maker and ice bin at regular intervals particularly before you take a vacation or move To clean the ice maker 1 Turn Off the ice maker 2 Remove the ice bin by lifting up and out 3 Empty and carefully clean the ice bin with mild detergent Rinse with clear water Do not use harsh or abrasive cleaners 4 Allow the ice bin to dry co...

Page 23: ... Ice Water Dispenser control panel for three seconds When the display changes from Red to Green the status has been reset Ordering Replacement Filters To order your replacement filters please visit our online store at www frigidaire com store by calling toll free at 877 808 4195 or by visiting the dealer where you purchased your refrigerator Frigidaire recommends that you order extra filters when ...

Page 24: ...When ice has been produced you will hear ice cubes falling into the ice bin E Electronic control automatic defrost control These parts can produce a snapping or clicking sound when turning the cooling system on and off F Condenser fan You may hear air being forced through the condenser G Compressor Modern high efficiency compressors run much faster than in the past The compressor may have a high p...

Page 25: ...tlet Protecting your investment Keeping your refrigerator clean maintains appearance and prevents odor build up Wipe up any spills immediately and clean the freezer and fresh food compartments at least twice a year When cleaning take the following precautions Never use CHLORIDE or cleaners with bleach to clean stainless steel Do not wash any removable parts in a dishwasher Always unplug the electr...

Page 26: ... containing ammonia bleach or alcohol to clean handles Use a soft cloth to clean smooth handles DO NOT use a dry cloth to clean smooth doors Exterior Handles Stainless Steel Models Only Soap and water Stainless Steel Cleaners Never use CHLORIDE or cleaners with bleach to clean stainless steel Clean stainless steel front and handles with non abrasive soapy water and a dishcloth Rinse with clean wat...

Page 27: ...ature to stabilize Ice maker will not stop mak ing ice Ice maker wire signal arm is being held down by some item in the freezer Move item and release wire signal arm Remove any ice cubes that are frozen together over the wire signal arm Ice cubes are freezing to gether Ice cubes are not being used frequently enough Ice cubes are hollow partially frozen cubes with water inside Freezer control is se...

Page 28: ... the cut off and cut on pressure on the water pump sys tem well systems only It is normal for a reverse osmosis system to be below 20 psi during the regenerative phase Water not cold enough As warmer tap water goes through the filter and enters the water tank the chilled water is pushed through to the dispenser Once the chilled water is used up it will take several hours to bring the freshly repla...

Page 29: ...o run longer in order to maintain desired temperatures Clean condenser See Care Cleaning Compressor goes off and on frequently Thermostat keeps the refrigerator at a con stant temperature This is normal Refrigerator goes on and off to keep temperature constant DIGITAL TEMPERATURE DISPLAY Digital temper ature displays are flashing Electronic control system has detected a perfor mance problem Call y...

Page 30: ...ectrolux parts or parts obtained from persons other than authorized service companies or external causes such as abuse misuse inadequate power supply accidents fires or acts of God DISCLAIMER OF IMPLIED WARRANTIES LIMITATION OF REMEDIES CUSTOMER S SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE PRODUCT REPAIR OR REPLACEMENT AS PROVIDED HEREIN CLAIMS BASED ON IMPLIED WARRANTIES INCLU...

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