30
BEFORE YOU CALL
• Solutions to common problems
Problem
Solution
Flames inside oven or smoking from oven
vent.
• Excessive spillovers in oven. For example this will happen for pie
spillovers or large amounts of grease left on the oven bottom. Wipe up
excessive spillovers before starting oven. If flames or excessive smoke
are present see “Broiling” in the
Setting Oven Controls
section for
additional recommendations.
Oven smokes excessively when broiling.
• Incorrect setting or food preparation. Follow broiling instructions in
Setting Oven Controls
section.
• Make sure oven door is open to broil stop position.
• Food positioned too close to upper element. Reposition the food item
lower if necessary to provide proper clearance between the food & the
broil element. Try preheating the oven before boiling.
• Food not properly prepared. Remove excess fat from meat. Cut remaining
fatty edges to prevent curling.
• Broil pan and insert (some models) wrong side up and grease not
draining. Always place insert on top of broil pan with ribs up & slots down
to allow excess grease to drip into broil pan.
• Do not use aluminum foil. Aluminum foil will trap grease, expose grease
to high temperatures and increase smoking.
• Grease has built up on interior oven surfaces. Regular cleaning is
necessary if broiling frequently. Old grease or food spatters cause
excessive smoking.
Convection does not work
(some models)
• Oven control not set properly. Review instructions for “Quick Bake” in
“Setting Oven Controls” section.
• See “Convection fan does not rotate” in this checklist.
Convection fan does not rotate
(some models)
• Oven door is open. The convection fan will turn off if oven door is opened
when any convection feature is active. Close oven door.
Self-cleaning cycle does not work.
• Oven control not set properly for self-clean. Follow the instructions
provided in the “Self-Cleaning” section of this manual.
• Self-clean cycle was interrupted. Refer to the “Self-Cleaning” section for
more detailed information.
Soil not completely removed after running
a self-cleaning cycle.
• Dirty front oven frame outside oven door gasket area. These areas are
not within the self-cleaning area, but get hot enough to burn on residue.
Manually clean these areas
before
starting a self-clean cycle.
• Excessive food spillovers in oven. Wipe up spillovers before starting self-
clean cycle.
Oven light does not work.
• See “Replacing the interior oven light” in the
Care & Cleaning
section.
Also be sure the oven light bulb is secure in the socket.
