WARNING!
Refer to Safety chapters.
What to do if...
PROBLEM
POSSIBLE CAUSE
REMEDY
You cannot activate the ap-
pliance.
The appliance is not connec-
ted to an electrical supply or
it is connected incorrectly.
Check if the appliance is cor-
rectly connected to the elec-
trical supply.
You cannot activate or oper-
ate the hob.
The oven does not heat up.
The fuse is blown.
Make sure that the fuse is
the cause of the malfunc-
tion. If the fuse is blown
again and again, contact a
qualified electrician.
The oven / hob display
shows an error code that is
not in this table.
There is an electrical fault.
Deactivate the appliance
with the house fuse or the
safety switch in the fuse box
and activate it again.
If the display shows the er-
ror code again, contact the
Customer Care Department.
There is no spark when you
try to activate the spark
generator.
The hob is not connected to
an electrical supply or it is
connected incorrectly.
Check if the hob is correctly
connected to the electrical
supply. Refer to the connec-
tion diagram.
There is no spark when you
try to activate the spark
generator.
The fuse is blown.
Make sure that the fuse is
the cause of the malfunc-
tion. If the fuse is blown
again and again, contact a
qualified electrician.
There is no spark when you
try to activate the spark
generator.
Burner cap and crown are
placed incorrectly.
Place the burner cap and
crown correctly.
The flame extinguishes im-
mediately after ignition.
Thermocouple is not heated
up sufficiently.
After lightning the flame,
keep the spark generator ac-
tivated for equal or less than
10 seconds
The flame ring is uneven.
Burner crown is blocked with
food residues.
Make sure that the injector
is not blocked and the burn-
er crown is clean.
30
TROUBLESHOOTING