Certain problems are due to lack of simple maintenance or oversights, which can be solved easily
without calling the service technicians, before contacting the service centre please carry out the check
listed below.
PROBLEM
POSSIBLE CAUSE(S)
SOLUTION
Does not work
Electric plug out of the
socket.
Plug in.
Bonded in different voltage. Connect in correct voltage.
Lack of electric power or
fuse blown.
Wait for electric power ON or change
fuse.
Voltage drop.
Use a voltage stabilizer.
Water not cold
from cold tank
Electric plug out of the
socket.
Plug in.
Cold water switch is not on switch on the cold water switch
Excessive heating
around dispenser
body
The appliance very close to
a wall.
The appliance must be at least 25 cm
from the wall.
Ventilation vents obstruc-
ted.
Clear the ventilation vents.
Noise
Product leaning on the wall. The product must be at least of 25 cm
from the wall.
Uneven placement.
Even the appliance.
Water leakage
A hole or a crack in the bot-
tle.
Replace the water bottle.
Overflow in the water col-
lector.
Empty the water collector.
Drainage cap not well tight-
ened.
Tighten the cap.
Unpleasant taste
of water
Cleaning is made with non
recommended material.
Follow cleaning/sterilization procedure
correctly.
Poor-quality water.
Make sure that the mineral water sup-
plier is of good quality.
Water bottle shoddy.
Replace the water bottle.
Steam coming out
of dispenser
Excessive heating inside the
hot water tank.
Disconnect the main power source and
call service centre.
9
WHAT TO DO IF
