35
BEFORE YOU CALL
Solutions to Common Problems:
Before you call for service, review the following list. It may save you time and expense. Possible solutions are provided
with the problem listed.
Problem
Cause / Solution
Entire appliance does not
operate.
Appliance not connected. Make sure power cord is plugged properly into outlet.
Check your fuse box or breaker box to make sure the circuit is active.
Electrical power outage. Check house lights to be sure. Call your local electric
company for service outage information.
Oven Problems
Poor baking results.
Many factors affect baking results. Use proper oven rack position. Center food in the
oven and space pans to allow air to circulate. Preheat the oven to the set temperature
before placing food in the oven. Try adjusting the recipe's recommended temperature
or baking time. See
“Adjusting the oven temperature”
on
if you feel the oven
is too hot or too cool.
Flames inside oven or smoking
from oven vent.
Excessive spills in oven. Grease or food spilled onto the oven bottom or oven cavity.
Wipe up excessive spills before starting the oven. If flames or excessive smoke are
present when using broil, see
Oven smokes excessively when
broiling.
Incorrect setting. Follow the
instructions on
Meat too close to the broil element or burner. Reposition the broil pan to provide
proper clearance between the meat and broil element or burner. Remove excess fat
from meat. Cut remaining fatty edges to prevent curling, but do not cut into lean.
Grease build up on oven surfaces. Regular cleaning is necessary when broiling
frequently. Grease or food splatters will cause excessive smoking.
The letter E appears in a setting
indicator
An error has occurred. This may happen because cookware has boiled dry. Remove
cookware and turn off the cooktop. After 30 seconds, turn on the cooktop. If the cookware
was the problem, E will no longer display.
An error may occur because of water, oil, or food on the controls. Clean the control panel.
Disconnect the power to the range for a minute, then reconnect it. If the error still occurs,
call an authorized dealer or service technician.
Oven portion of appliance does
not operate.
Be sure the regulator gas valve is turned to ON. See installation instructions.
The time of day is not set. The clock must be set in order to operate the oven. See
.
Be sure the oven controls are set properly for the desired function. See
starting on
and review instructions for the desired cooking function
in this manual or see
Entire appliance does not operate
in this checklist.
