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Troubleshooting
Troubleshooting Guide
When any malfunction of the air conditioner unit is noted, immediately switch off the supply to the
unit. Check for the following fault conditions and causes for some simple troubleshooting tips.
Fault
Possible Causes
The air conditioner unit
does not operate.
Power failure, or the fuse blown and need to be replaced.
The power plug is disconnected.
If the fault persist after all these verifications, please
contact the air conditioner unit installer.
The air flow is too low.
The air filter is dirty.
The doors and windows are opened.
The air suction and discharge are clogged.
The regulated temperature is not high enough.
Discharge air flow has bad odor.
Odor may be caused by cigarettes, smoke particles, perfume
etc. which might have adhered onto the coil.
Condensation on the front air
grille of the indoor unit.
This is caused by air humidity after an extended long period of
operation.
The set temperature is too low, increase the temperature
setting and operate the unit at high fan speed.
Water flowing out from
the air conditioner unit.
Check the condensate evacuation.
If the fault persist, please call your local dealer / service personnel.