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WARNINGS AND CAUTIONS
We care about the safety of your pet, so please READ AND FOLLOW ALL INSTRUCTIONS before using a new crate. Improper
use may result in serious injury or even the death of your pet.
• To prevent choking and other serious injuries, always remove any collars, tags or
leashes from your pet before placing him in his crate.
• Never transport your pet in his crate. Please use a carrier specifically designed for the
purposes of pet transport.
• If you need to reposition your pet’s crate short distances within your home, the rollers
attached to the bottom panel will help you do that. Move the empty crate carefully to
avoid floor damage.
• This crate is not designed to restrain aggressive breeds of dogs who may thrash and
launch themselves inside the crate. Consult your veterinarian for recommendations on
restraining aggressive pets.
• Before your pet enters his crate, make sure that it’s secure. Double-check that the
crate is properly assembled and that all latches and hooks are secure before leaving
your pet inside his crate.
• It’s never a good idea to leave your pet inside his crate for too long. Remember, pets
need time to socialize, exercise and go potty! Consult your veterinarian or trainer to
determine the appropriate amount of time that your pet can safely and comfortably
be left in his crate.
• Always be sure your pet has enough food and water before leaving him in his crate.
• Consult your veterinarian about whether it’s safe to leave food, toys or other items
in the crate with your particular pet. They all have unique personalities and habits, so
what works for one might not work for another.
• Never place multiple pets into one crate.
• Never use the crate without its plastic pan properly fitted and secured, and be sure
not to place your pet into a crate with a damaged pan.
• Please, never allow your children to play in, on, or around the crate. For pet use only.
• We know how excited pets can get, but do be sure to make sure his paws, snout, ears
or tail aren’t in the way of the door hinge or latch. Ouch!
• Never place your pet’s crate in direct sunlight or leave your pet in a closed car on a hot
day. Serious heatstroke, death or other injury could result from an overheated pet.
• Do not store your crate outside or in a car. Extreme heat may cause the crate pan
to warp.
• While we are dedicated to providing the best for your pet, Chewy, Inc. is not
responsible for any loss, damage, discomfort, injury, illness, death or costs of any kind
as a result of or by use of this crate.
CRATE TRAINING TIPS
INTRODUCTION
Introduce your pet to his new home. Let him explore it first—on his own time. Don’t force
him or rush the process. Remember, you want your pet to think of his crate as a positive, safe
space of his own, so let his natural curiosity lead. If he seems reluctant, entice him to explore
by putting a few treats and his favorite toy inside.
TIME
Acclimate him to it slowly. Once your pet is comfortable, get him used to the idea of staying
in his crate little by little. At first, keep him inside the crate by sitting or standing in front of the
open door while talking soothingly. Do this for a short amount of time, then gradually increase
it. Eventually, close the door, leaving it closed for a short duration, increasing it gradually.
Praise him and reward him with treats each time. Remember, positive associations!
DENNING
Appeal to your pet’s instinct as a denning animal. Help him associate his crate with a den (or a
castle) of his own by creating the safe space where all his basic needs are met. And make it comfy
for him by placing a towel, bed or blanket at the bottom.
BATHROOM
Take him out for regular potty breaks. Wild animals don’t do their business in their dens.
Reinforce this natural instinct in your pet by taking him outside, away from his “castle” to do his
business. And do it regularly. Smaller and younger animals need to be let out more frequently.
POSITIVE ASSOCIATION
Never put your pet in his crate as punishment. That creates negative associations and will
make him reluctant to use it.
PROFESSIONAL HELP
Always consult your veterinarian or trainer with specific questions for crate training your pet.
CALL OUR FRIENDLY CUSTOMER SERVICE TEAM ANYTIME.
WE’RE HERE 24/7! 1-800-67-CHEWY (672-4399)
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