FRITZ!Powerline 1000E
36
Assistance from the Support Team
18.3
Assistance from the Support Team
Should problems with your FRITZ!Powerline arise, first we ad-
vise:
•
Search for a solution in the AVM Knowledge Base.
This site contains answers to questions frequently
posed to our Support team.
Support by e-mail
You can send us an English-language e-mail request at any
time from the “Service” area of our web site. You can reach
the service area at
en.avm.de/service/support-request/your-support-request
.
1.
Select the product group and your product for which you
need support.
You will receive a selection of FAQs.
2.
If you need more help, click the “Submit support re-
quest” link to open the e-mail support form.
3.
Fill out the form and send it to AVM by clicking the “Sub-
mit support request” button.
Our Support team will respond by e-mail as quickly as possi-
ble.