Front Row FR, Quick Start Manual

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You will be required to supply the following information: name, contact information, and 

shipping information; date of purchase of the Product (we may request a copy of the invoice 

as proof of purchase); problem description; MAC Address of the Product; and troubleshooting 

actions taken so far. By submitting an RMA Request, you confirm all terms in this Product 

Warranty.
Following warranty service, a repaired or replacement product may be returned to you as 

the Product was configured when originally purchased. You are responsible for all back-up, 

recovery and reinstallation of other software or data.
For customers outside of the United States: you are required to use your own shipping 

account when sending the Product; the commercial invoice must declare “return for repair” 

and “no commercial value”; the total value of the commercial invoice cannot exceed $10.00 

USD. If these steps are not followed, the RMA Request will not be accepted or fulfilled. You 

are responsible for all applicable duties and customs charges for shipment of a Product to 

and from us. 

Limitations of Warranty and Liability

This Product Warranty sets forth our sole and exclusive liability, and the sole and exclusive 

remedies available in relation to any non-conformity, defect or similar claim. This Product 

Warranty is provided only to the original purchaser of the Product. This Product Warranty does 

not, among other things, cover labor cost for removing and reinstalling a Product for repair, 

any consumable parts that are readily replaced in normal use, problems caused by normal 

wear and tear or otherwise due to the normal aging of the Product, or cosmetic damage. No 

representation or warranty is made with respect to services that may be delivered or made 

available in connection with a Product.
This Product Warranty does not apply to any Product that we determine has been, in any 

way: dis-assembled, modified or altered, other than by us or as authorized by us; painted, 

rebranded or physically modified; improperly installed or not used at all times in accordance 

with the applicable Product documentation; damaged due to improper cabling or 

installation; subjected to misuse, abuse, negligence, or abnormal physical, electromagnetic or 

electrical stress; damaged or impaired as a result of the use of third party hardware, firmware