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TROUBLESHOOTING

General Troubleshooting

You should inspect the burners at least once a year or immediately if any of the following conditions 
occur:

The smell of gas in conjunction with the burner flames appearing yellow.
The grill does not reach temperature.
The burner make a popping noise.
The grill heats unevenly.

Before Calling for Service

If the grill does not function properly, use the following check list.

Problem

Grill will not light when the control knob is rotated.

Low heat with knob “High” position.

Solution

After opening tank valve, be sure one of the grill 
control knobs is on high for at least 4 seconds.

If you use L.P. gas, check tank fuel level.

Check for loose wire connections.

Remove the cooking grates and flavor grids. 
Rotate control knob and check for spark on tip of 
electrode.

Check to see if debris is blocking the electrode 
sparks.

Check battery/ replace battery.

Attempt to match light the burner.

If using L.P. gas, disconnect gas line at grill and at 
tank, then reconnect.

Check for proper gas supply and pressure.

If using L.P. gas check for low fuel level.

If using L.P. gas check for kinks in supply line.

If only one burner appears low, clear burner ports 
of any obstructions.

Pre-heat grill for a full 10- 15 minutes.

If using L.P. gas, disconnect gas line at grill and at 
tank, then reconnect.

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Summary of Contents for 720-0170

Page 1: ...USE AND CARE MANUAL FOR OUTDOOR USE ONLY Frontgate Design Series I Model 720 0170 ...

Page 2: ...hting Instructions Grill Lighting Instructions Match Lighting the Grill Section Six Optional Rotisserie Installation Rotisserie Operating Instructions Rear Burner Lighting Instructions Rear Burner Lighting Illustrations Section Seven Care and Maintenance Section Eight Troubleshooting Section Nine Parts Diagram Detail Part Item Numbers Parts Ordering Section Ten Grill Tips Cooking Charts Section El...

Page 3: ... always pay close attention to what you are doing Be certain you are pushing the igniter knob to light the burner you intend on using DO NOT LEAVE THE GRILL UNATTENDED WHILE COOKING OR AT ANY TIME WHILE THE GRILL IS LIT Do not repair or replace any part of this appliance unless it is specifically recommended in this manual A qualified technician should conduct all other services CALIFORNIA PROPOSI...

Page 4: ...portions of the grill racks Grease is flammable Let hot grease cool before attempting to handle it Avoid letting excess grease deposits collect in the grease tray at the bottom of the grill s firebox Clean often DO NOT USE ALUMINUM FOIL TO LINE THE GRILL RACKS OR GRILL BOTTOM This can severely upset combustion air flow or trap excessive heat in the control area For proper lighting and performance ...

Page 5: ...OT USE BRIQUETTES OF ANY KIND IN THE GRILL The grill is designed for optimum performance without the use of briquettes Do not place briquettes on the radiant flame tamers as this will block off the area for the grill burners to vent Adding briquettes can damage ignition components and knobs and void the warranty Keep the back of the grill cart free and clear of debris Keep any electrical supply co...

Page 6: ...ced in an enclosed area without an approved ventilation system or beneath a combustible overhang Keep gas supply lines as short as possible Lock the wheels on the grill cart after the grill is placed in a suitable position Wheel locking instructions located below the right hand door UTILITIES For natural gas grills consult your local gas utility company for hook up requirements All gas connections...

Page 7: ...e AA battery be installed to operate To install the AA battery included with the grill remove the battery box housing by using the threaded cap Install the battery with the positive pole facing toward you Replace and tighten the battery box cap after the battery is installed INSTALLATION INSTRUCTIONS Installation of Warming Rack Install the warming rack on to the warming rack bracket 6 ...

Page 8: ...es or in the absence of local codes with National Fuel Code ANSI Z223 1a 1998 Installation in Canada must be in accordance with the Standard Can1 b149 1 and or 2 installation code for gas burning appliances and equipment and local codes Natural Gas Installation The gas inlet supply pressure should be between 5 and 14 w c A step down regulator is required if the line pressure is in excess of 14 w c...

Page 9: ...toff valve terminating in an L P gas supply cylinder outlet specified as applicable for connection NO 510 in the standard for compressed gas cylinder valve outlet and inlet connection ANSI CGA V 1 The L P gas supply cylinder must be constructed and marked in accordance with the specification for L P gas cylinders of the U S Department of Transpiration DOT or the National Standard of Canada CAN CAS...

Page 10: ...y on Check all connections from the L P cylinder up to and including the connection to the manifold pipe assembly where the hose connects to the 3 8 flared fitting on the underside of the grill Soap bubbles will appear where a leak is present If a leak is present immediately turn off the gas supply and tighten any leaking fittings Then turn gas on again and re check Wipe off soapy solution with co...

Page 11: ...ing NOTE The hot grill sears the food sealing in juices The longer the preheat the faster the meat browns and the darker the grill marks Note This grill is designed to grill efficiently without the use of lava rocks or briquettes of any kind Heat is radiated by the stainless steel flame tamers positioned above each burner Never place smoking chips directly into the grill firebox as the ashes will ...

Page 12: ...me ignites after a few clicks Adjust to the heat level desired after the burner is lit Lighting the Rotisserie with Electronic Ignition Push and turn the knob labeled Rotisserie to the HI position see illustration page 12 As you push down you will hear the igniter click You will know the grill has lit when you will see a blue fame spread across the rear burner when the flame ignites after a few cl...

Page 13: ...y need to try 3 or 4 times to light the burner After the burner is lit adjust the knob Rear Burner Lighting Illustration LIGHTING ILLUSTRATIONS 12 3 You may need to try 3 or 4 times to light the burner After the burner is lit adjust the knob 2 Push and turn the rear burner knob to the HI position 1 Make sure the lid is open ...

Page 14: ...burner you choose to light Press the burner control knob and rotate left to the HI setting Continue to press the knob in until the burner igniters The burner should light immediately If the burner does not light in 4 seconds turn the knob OFF wait 5 minutes and try again Always turn the control knobs to the OFF position when not in use If the grill will not light after several attempts check the T...

Page 15: ...ons for the rear rotisserie burner When the rear burner has reached desired cooking temperature insert the pointed end of the rotisserie rod into the rotisserie motor shaft and secure the other end of the rod in the right hand bracket If needed remove the cooking grates for more room Adjust the counterbalance weight to balance the heavier side of the meat and avoid lopsided rotation of the rotisse...

Page 16: ... frequently in the bowl of water Steam created as water contacts the grill grates assist the cleaning food particles will fall and burn off with subsequent use of the grill Always remove grates from the grill for cleaning if using any type of cleaning agent A dishwashing liquid which contains a degreasing agent will be sufficient to clean the grates on a regular basis The grates are also dishwashe...

Page 17: ...ne of the grill control knobs is on high for at least 4 seconds If you use L P gas check tank fuel level Check for loose wire connections Remove the cooking grates and flavor grids Rotate control knob and check for spark on tip of electrode Check to see if debris is blocking the electrode sparks Check battery replace battery Attempt to match light the burner If using L P gas disconnect gas line at...

Page 18: ...t least once a year to be safe TROUBLESHOOTING Problem Flame is erratic Flare Ups Burner flame is yellow or orange in conjunction with the odor of gas Solution Check gas connection Fuel level may be low Grill may be in need of cleaning Check flavor tamers and cooking grates for excess build up Ensure grill is not placed directly in path of wind Be sure the drip tray is clean do not use aluminum fo...

Page 19: ...n Series I Grill Parts Diagram Detail 48 47 46 43 22 59 58 57 56 55 54 53 52 51 50 49 45 44 42 41 40 39 38 37 36 35 34 33 32 31 30 29 28 27 26 25 24 23 21 20 19 18 17 16 15 14 13 12 11 10 09 08 07 06 05 04 03 02 01 18 ...

Page 20: ...ear Burner 1 43 Lighting Rod 1 14 Regulator LP 1 44 Retention Kit 1 15 Electronic Ignition 1 45 3 Caster 2 16 Valve Manifold 1 46 Side Panel Left 1 17 Manifold Retainer Bracket 6 47 Left Side Shelf 1 18 Control Panel Bracket 1 48 Left Side Shelf Top 1 19 Control Panel Face Plate 1 49 Bowl Assembly Bracket 2 20 Electronic Ignition Button 1 50 Rotisserie Motor Bracket 1 21 Control Knob 6 51 Rotisser...

Page 21: ...om one type of gas to another The doneness of meat whether rare medium or well done is affected to a large degree by the thickness of the cut Expert chefs say it is impossible to have a rare doneness with a thin cut of meat The cooking time is affected by the kind of meat the size and shape of the cut the temperature of the meat when cooking begins and the degree of doneness desired When defrostin...

Page 22: ...rill stirring occasionally MEATS BEEF Hamburgers 1 2 to 3 4 inch Medium 10 to 18 minutes Grill turning once when juices rise to the surface Do not leave hamburgers unattended since a flare up could occur quickly Tenderloin Porterhouse Rib eye High 8 to 15 minutes Wrap individually in heavy duty foil Grill rotating occasionally 12 to 20 minutes 16 to 35 minutes Medium 1 1 2 inches 18 to 30 minutes ...

Page 23: ...rill turning and brushing frequently with melted butter margarine oil or marinade Breasts well done Medium 30 to 45 minutes Marinate with Italian dressing FISH AND SEAFOOD Steaks Halibut Salmon Swordfish 3 4 to 1 inch Medium to High 8 to 15 minutes Whole Catfish Rainbow trout 4 to 8 ounces Medium to High 12 to 20 minutes Grill turning once Brush with melted butter margarine or oil Brush with melte...

Page 24: ...as supply use contrary to operating instructions or alteration by any person other than our authorized service agents The warranty period is not extended by such repair or replacement Warranty claim procedure If you require service or parts for your grill please contact Frontgate at 1 800 537 8484 Product repair as provided under this warranty is your exclusive remedy Frontgate shall not be liable...

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