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FR-54RTR User Manual
Secton 6 - Troubleshootng
3. Why can’t I connect to certain sites or send and receive emails when connecting through my router?
If you are havng a problem sendng or recevng emal, or connectng to secure stes such as eBay, bankng stes, and
Hotmal, we suggest lowerng the MTU n ncrements of ten (Ex. 1492, 1482, 1472, etc).
Note: AOL DSL+ users must use MTU of 1400.
To find the proper MTU Size, you’ll have to do a special ping of the destination you’re trying to go to. A destination could
be another computer, or a URL.
• Clck on
Start
and then clck
Run
.
• Wndows
®
95, 98, and Me users type n
command
(Wndows
®
NT, 2000, and XP users type n
cmd
) and
press
Enter
(or clck
OK
).
• Once the wndow opens, you’ll need to do a specal png. Use the followng syntax:
ping [url] [-f] [-l] [MTU value]
Example:
ping yahoo.com -f -l 1472
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