Troubleshooting
With compatible cables and transceivers, the port still cannot work, please try to modify the port
mode to adapt.
SFP Port is not Working.
1. Test network connectivity through ping.
2. If the network is reachable, try restarting the switch.
3. Check if the corresponding service is enabled.
The Switch fails in remote connection.
1. Ensure all switch ports are in normal state.
2. Check whether the switch can read the DDM information.
3. Check whether the port speed setting is correct.
4. Try to loop the switch cable.
The Port is not Working, the LED Indicator is Off.
1. Replace the twisted pair cable.
2. Check that whether the port configuration has the common working mode with the connected
switch.
RJ45 port doesn’t connect or it is erroneous in receiving/transmitting data.
Online Resources
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Help Center
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https://www.fs.com/products_support.html
https://www.fs.com/service/fs_support.html
https://www.fs.com/contact_us.html
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