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Section 04
Troubleshooting
2. WiFi networks that are configured as private or closed do not display the network name on
WiFi-enabled devices.
3. Join a closed or private network by tapping
Menu Key
> Settings > Wireless &
Networks > enter the WiFi network name, security, and password.
4. Restart your WiFi router by turning it off and then on again.
Weak signal for WiFi network
1. Move closer to the WiFi router to see if the WiFi signal improves.
2. Tab the
Browser Icon
in Mommy Mode and try to load a webpage to see if the WiFi
signal improves.
3. Check for sources of potential interference
a. Using your microwave oven near a WiFi signal may cause interference.
b. Check to see if your WiFi network is near any power lines, power stations, electrical
railroad tracks or any external electrical sources because these may cause interference
with your WiFi connection.
4.3 Display
In the unlikely event that your device becomes unresponsive, we recommend you try one of the following:
Screen Calibration
To perform a screen calibration, hold the button Vol + and the Power Button down at the same
time to trigger a touch screen recalibration. If the screen is unlocked you will see a message.
Follow instructions and please do not touch the screen until the calibration process is complete.
Forced Reboot
There are two ways to perform a forced reboot:
1. Hold the Power Button down until nabi turns off. When nabi is off, press the Power Button to
turn on nabi.
2. Use a small thin object (such as a needle or paperclip) to press the Reset Button located on the
back of the nabi. This will prompt nabi to restart.
If the problem persists you may need to perform a factory reset. For more information on
performing a factory reset, please visit
Section 4.6
.
4.4 Speaker/Microphone
No sound coming from nabi
If the headset is plugged into the device, the speaker is automatically turned off. Disconnect the
headset to check if the sound works.
