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Fuji Xerox ApeosPort-IV C5580, Administrator'S Manual

The Fuji Xerox ApeosPort-IV C5580, a high-performance multifunction device, offers exceptional print quality and advanced features. Unlock its full potential with the comprehensive Administrator's Manual, available for free download at 88.208.23.73:8080. This manual provides detailed instructions and insights to optimize your experience with this cutting-edge product.

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Replacing Consumables

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Handling consumables/periodical replacement parts

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Do not store boxes for consumables/periodical replacement parts upright.

z

Do not unpack consumables/periodical replacement parts before use. Avoid storing 
consumables/periodical replacement parts in the following locations:

- In extreme temperature and humidity
- Near heat-generating devices
- In direct sunlight
- In dusty locations

z

When using consumables/periodic replacement parts, carefully read precautions for 
use. Precautions for use are instructed on their bodies or packages, or a precaution 
sheet is included in their packages.

z

We recommend always having spare consumables/periodical replacement parts 
available.

z

When calling our Customer Support Center to order consumables/periodical 
replacement parts, have the product codes ready.

z

Use of consumables/periodical replacement parts not recommended by Fuji Xerox 
can impair machine quality and performance. Use only consumables/periodical 
replacement parts recommended by Fuji Xerox.

„

Checking the status of consumables

The status of consumables can be checked on the [Supplies] screen.

For information about consumables, refer to "Supplies" (P.125).

The following shows the reference section for each item.

Replacing the Toner Cartridges.................................................................................................. 72
Replacing the Waste Toner Bottle ............................................................................................. 74
Replacing Drum Cartridge R1 (for customers having a spot maintenance contract)................. 76
Replacing Drum Cartridge R2/R3/R4 (for customers having a spot maintenance contract) ..... 79
Replacing the Staple Cartridge for Finisher C2 or Finisher C2 with Booklet Maker................ 84
Replacing the Booklet Staple Cartridge (Finisher C2 with Booklet Maker 
or Finisher D2-P with Booklet Maker) ...................................................................................... 85
Replacing the Staple Cartridge for Finisher D2-P with Booklet Maker .................................... 87
Emptying the Punch Scrap Container for Finisher C2 or Finisher C2 with Booklet Maker...... 88
Emptying the Punch Scrap Container for Finisher D2-P with Booklet Maker.......................... 89
Replacing the Staple Scrap Container for Finisher D2-P with Booklet Maker ......................... 90

CAUTION

z

Keep the drum and toner cartridges out of the reach of children. If a child 
accidentally swallows toner, spit it out, rinse mouth with water, drink water and 
consult a physician immediately. 

z

When replacing the drum and toner cartridges, be careful not to spill the toner. In 
case of any toner spills, avoid contact with clothes, skin, eyes and mouth as well 
as inhalation. 

z

If toner spills onto your skin or clothing, wash it off with soap and water.
If you get toner particles in your eyes, wash it out with plenty of water for at least 
15 minutes until irritation is gone. Consult a physician if necessary.
If you inhale toner particles, move to a fresh air location and rinse your mouth with 
water.
If you swallow toner, spit it out, rinse your mouth with water, drink plenty of water 
and consult a physician immediately.

Summary of Contents for ApeosPort-IV C5580

Page 1: ...Administrator Guide ApeosPort IV C7780 ApeosPort IV C6680 ApeosPort IV C5580 DocuCentre IV C7780 DocuCentre IV C6680 DocuCentre IV C5580 ...

Page 2: ... the U S or Fuji Xerox Co Ltd DocuWorks is a trademark of Fuji Xerox Co Ltd In this manual safety instructions are preceded by the symbol Always read and follow the instructions before performing the required procedures The data saved in the hard disk of the machine may be lost if there is any problem in the hard disk Fuji Xerox is not responsible for any direct and indirect damages arising from o...

Page 3: ... Paper and Other Media 35 Paper Types 36 Loadable Quantity and Weight for Supported Paper 37 Supported Paper Type 43 Loading Paper 46 Loading Paper in Trays 1 to 2 46 Loading Paper in Tray 3 47 Loading Paper in Tray 4 48 Loading Paper in Tray 5 Bypass 49 Loading Tab Paper in Tray 5 Bypass 49 Loading Paper in Tray 6 HCF2 2000 sheets 50 Loading Paper in Tray 6 HCF B1 S 51 Loading Tab Paper in Tray 6...

Page 4: ...mptying the Punch Scrap Container for Finisher C2 or Finisher C2 with Booklet Maker 88 Emptying the Punch Scrap Container for Finisher D2 P with Booklet Maker 89 Replacing the Staple Scrap Container for Finisher D2 P with Booklet Maker 90 Cleaning the Machine 93 Cleaning the Exterior 93 Cleaning the Touch Panel 94 Cleaning the Document Cover and Document Glass 94 Cleaning the Constant Velocity Tra...

Page 5: ...ttings 153 Paper Tray Settings 155 Image Quality Adjustment 159 Reports 161 Maintenance 162 Watermark 165 Secure Watermark 166 Force Annotation 168 Print Universal Unique ID ApeosPort Series Models Only 170 Image Log Control ApeosPort Series Models Only 170 Notify Job Completion by E mail 173 Other Settings 173 Copy Service Settings 182 Copy Tab Features Allocation 182 Preset Buttons 183 Copy Defa...

Page 6: ...Fax Defaults 230 Fax Control 231 Fax Received Options 235 Reduce Enlarge Presets 236 Original Size Defaults 237 Local Terminal Information 237 Internet Fax Control 238 E mail Internet Fax Service Settings 241 E mail Control 241 Folder Service Settings 244 Job Flow Service Settings 245 Media Print Service Settings 246 Stored File Settings 247 Web Applications Service Setup 249 Server Certificate Ve...

Page 7: ...CentreWare Internet Services 296 Configuring Machine Settings Using CentreWare Internet Services 297 7 Printer Environment Settings 299 Print Overview 300 Installation When Using USB Port 303 Step 1 Preparations 303 Step 2 Configuration on the Machine 303 Step 3 Configuration on the Computer 304 CentreWare Internet Services Setting Items 304 Installation When Using TCP IP LPD Port 9100 305 Step 1 ...

Page 8: ...g Items 324 9 Scanner Environment Settings 325 Scan Service Overview 326 Configuration of Store to Folder 328 Step 1 Enabling Port and Setting up TCP IP 328 Step 2 Registering a Folder 329 Step 3 Configuring a Computer 329 Configuration of Scan to PC 330 Step 1 Preparations 330 Step 2 Enabling Port and Setting up TCP IP 331 Step 3 Configuration on the Computer 332 Configuration of Store to USB 333...

Page 9: ...349 Step 2 Configuring the SIP User Name 350 Step 3 Configuring Fax Environment 350 Step 4 Configuring the SIP Server 351 Step 5 Registering the VoIP Gateway 352 11 Using the Internet Fax Service 355 Internet Fax Overview 356 Preparations 356 System Requirements for the Machine 356 E Mail Environment 356 Installation Procedures 358 Step 1 Enabling Port and Setting up TCP IP 358 Step 2 Configuring ...

Page 10: ...ne 379 Step2 Configuration on the Computer 381 14 Authentication and Accounting Features 383 Overview of Authentication and Accounting Feature 384 Overview of Authentication Feature 384 Overview of Accounting Feature 385 Authentication 386 User Types Managed by Authentication Feature 386 User Roles and Authorization Groups 386 Types of Authentication 388 Types of Account Administration 389 Authent...

Page 11: ... is Not What was Expected 433 Trouble during Printing 436 Unable to Print 436 The Print Result is Not What was Expected 437 Trouble during Faxing 439 Sending Problems 439 Receiving Problems 444 Trouble during Scanning 448 Unable to Scan with the Machine 448 Unable to Import Scanned Documents to the Computer 449 Unable to Send a Scanned Document over the Network FTP SMB 450 Unable to Send E mail 45...

Page 12: ... Maker 590 Staple Jams in the Booklet Staple Cartridge for the Finisher C2 with Booklet Maker or Finisher D2 P with Booklet Maker 591 Staple Jams in the Staple Cartridge for the Finisher D2 P with Booklet Maker 593 Staple Cartridge Taken Off from Unit for the Finisher D2 P with Booklet Maker 595 Solving Curled Output for the Finisher D2 P with Booklet Maker 597 16 Appendix 599 Specifications 600 P...

Page 13: ...ings 668 HP GL 2 Emulation Settings 669 Hard Clip Area 675 Printable Area 676 Auto Layout 678 Notes and Restrictions 685 Notes and Restrictions on the Use of the Machine 685 Notes and Restrictions on the Use of the Copy Feature 689 Notes and Restrictions on the Use of the Print Feature 690 Notes and Restrictions on the Use of the Scan Features 692 Notes and Restrictions on the Use of the Fax Featu...

Page 14: ...ons for Using SMB 712 Notes and Restrictions for Using TCP IP 714 Notes and Restrictions for Using EtherTalk 715 Notes and Restrictions for Using Bonjour 716 Notes and Restrictions for IPv6 Connection 716 Notes and Restrictions for Print E mail 718 Using the Telephone 719 Placing a Call 719 Activity Report 721 EP System 724 Glossary 725 Index 727 ...

Page 15: ...pter describes the organization of this guide and conventions used in this guide z Preface 16 z Types of Manuals 17 z Using This Guide 18 z Interface Cables 21 z Energy Saver Mode 23 z Customizing the Control Panel 26 z Entering Text 34 ...

Page 16: ...puter and that you are knowledgeable of computer networks When you need additional information refer to the manuals provided with the personal computer operating system and network products After reading this guide be sure to keep it handy for quick reference It will be useful in case you forget how to perform operations or if a problem occurs with the machine For more information on how to copy p...

Page 17: ...ibes the basic operations of the machine as well as daily management and maintenance Manual HTML The manual describes installation and configuration procedures for print drivers and the printer environment This manual is included in the Driver CD Kit Print Driver Help The help describes the Print features and operations CentreWare Internet Services Help The help describes how to change various set...

Page 18: ...s reports lists 5 Tools Describes the procedures to set up the system 6 CentreWare Internet Services Settings Describes how to use CentreWare Internet Services 7 Printer Environment Settings Describes the settings to use the Print feature on the machine 8 E mail Environment Settings Describes the settings to use various services via e mail on the machine 9 Scanner Environment Settings Describes th...

Page 19: ...should read Note Additional information on operations or features z The following symbols are used in this guide A cross reference included in this guide Names of CD ROM features and touch screen messages and input text Folders files applications button or menu names displayed on the touch screen Names of menus commands windows or dialog boxes displayed on the computer screen and their buttons and...

Page 20: ... paper is described in this guide as follows Long Edge Feed LEF Loading the document or paper in portrait orientation when viewed from the front of the machine Short Edge Feed SEF Loading the document or paper in landscape orientation when viewed from the front of the machine LEF Orientation Paper feed direction SEF Orientation Paper feed direction ...

Page 21: ...ct the USB cable to the USB 2 0 interface connector 6 Connect the other end of the USB interface cable to a computer 7 Press the main power switch to the position to switch on the main power 8 Close the front cover 9 Press the power switch to the position to switch on the power 10 Restart the computer For details of setting items refer to Printer Environment Settings P 299 Using the Ethernet Inter...

Page 22: ...tional is installed z When the Gigabit Ethernet Board optional is NOT installed Note Prepare a network cable suitable for your network connection When changing the network cable consult our customer engineers 6 Press the main power switch to the position to switch on the main power 7 Close the front cover 8 Press the power switch to the position to switch on the power For more information on the s...

Page 23: ...such as using the touch screen and opening or closing of the document cover you can make the devices necessary to activate the machine exit the Energy Saver mode and make the machine ready to start exiting the Energy Saver mode When you make the machine exit Energy Saver mode by pressing the Energy Saver button the machine does not immediately identify the movements such as opening or closing of t...

Page 24: ...s 1 Press the Log In Out button 2 Enter the system administrator s user ID with the numeric keypad or the keyboard displayed on the screen and select Enter When a passcode is required select Next and enter the system administrator s passcode and select Enter Note The default user ID is 11111 The default passcode is x admin 3 Select Tools on the Services Home screen Note When the Services Home scre...

Page 25: ...ue for From Last Operation to Low Power Mode is 1 minutes You cannot disable the Low Power mode From Last Operation to Sleep Mode Set the time to elapse from the last operation until the machine enters the Sleep mode Note The default value for From Last Operation to Sleep Mode is 50 minutes You must set a longer period of time for From Last Operation to Sleep Mode than for From Last Operation to L...

Page 26: ...s P 153 Changing the Screen Default You can change the screen displayed when the machine is turned on or the Energy Saver mode is deactivated The Services Home screen is displayed by factory default 1 Press the Log In Out button 2 Enter the system administrator s user ID with the numeric keypad or the keyboard displayed on the screen and select Enter When a passcode is required select Next and ent...

Page 27: ...en or Services Home For information on Auto Clear refer to Auto Clear P 150 1 Press the Log In Out button 2 Enter the system administrator s user ID with the numeric keypad or the keyboard displayed on the screen and select Enter When a passcode is required select Next and enter the system administrator s passcode and select Enter Note The default user ID is 11111 The default passcode is x admin 3...

Page 28: ...reen or Services Home 7 Select Save Customizing the Button Layout You can customize the services and the button layout displayed on the Services Home screen when you press the Services Home button on the control panel Note Services not supported by the machine will not be displayed on the screen Grayed out buttons cannot be used as a result of malfunctioning z Copy z Fax Internet Fax Service butto...

Page 29: ...tive use For more information contact our Customer Support Center z Language z Screen Brightness z Setup z Calibration z Activity Report z Fax Receiving Mode z Print Mode z Lockout Printer Release Printer Note Lockout Printer Release Printer is not displayed by default To display this feature select Allow User to Lock Out in Printer Lockout under Tools System Settings Common Service Settings Machi...

Page 30: ...rvices Home button 4 Select System Settings Common Service Settings Screen Button Settings 5 Select Services Home and then select Change Settings Note Select to display the previous screen or to display the next screen 6 Select the position where you want to assign a service Note Select to display the previous screen or to display the next screen The layout of the buttons in this screen correspond...

Page 31: ...trator s user ID with the numeric keypad or the keyboard displayed on the screen and select Enter When a passcode is required select Next and enter the system administrator s passcode and select Enter Note The default user ID is 11111 The default passcode is x admin 3 Select Tools on the Services Home screen Note When the Services Home screen is not displayed on the touch screen press the Services...

Page 32: ...o the Services Home screen If you do not need to assign any service to a Custom button select Not Set Copy is assigned to the Custom 1 button and Review is assigned to the Custom 3 button at factory while the Custom 2 button has no assignment This section describes how to assign Send from Folder to the Custom 2 button as an example Note After you change the assignment apply the labels provided wit...

Page 33: ...select Change Settings Note Select to display the previous screen or to display the next screen 6 Select Send from Folder Note Select to display the previous screen or to display the next screen 7 Select Save Adjusting Screen Brightness You can adjust the screen brightness of the screen on the Services Home screen 1 Select Screen Brightness on the Services Home screen 2 Press or to adjust the scre...

Page 34: ...lphabets and symbols Item Description Entering alphabets and numerals To enter uppercase letters select Shift To return to the lowercase letters select Shift again Entering symbols Select More Characters Note Depending on the keyboard you can select a symbol from the pull up options displayed on the bottom left of the screen Entering a space Select Space Deleting characters Select Backspace to del...

Page 35: ...his chapter describes the paper that can be used with the machine precautions when handling paper and how to load paper in trays z Paper Types 36 z Loading Paper 46 z Changing the Paper Size 58 z Changing the Paper Settings 65 ...

Page 36: ...chine s performance we recommend using only paper recommended by Fuji Xerox If you want to use paper not recommended by Fuji Xerox contact our Customer Support Center Important The printed image may fade due to moisture such as water rain or vapor For more information contact our Customer Support Center WARNING Do not use conductive paper such as origami paper carbon paper or conductively coated p...

Page 37: ...ansparency Heavyweight 106 128 gsm Heavyweight 129 150 gsm Heavyweight 151 176 gsm HW Reload 106 128 gsm HW Reload 129 150 gsm HW Reload 151 176 gsm Extra HW 177 220 gsm X HW Reload 177 220 gsm Hole Punched HW 1 106 128 gsm Hole Punched HW 1 129 150 gsm Hole Punched HW 1 151 176 gsm Hole Punched HW 2 177 220 gsm Labels 106 128 gsm Labels 129 150 gsm Labels 151 176 gsm Heavyweight Labels 177 220 gs...

Page 38: ...gsm Heavyweight 151 176 gsm HW Reload 106 128 gsm HW Reload 129 150 gsm HW Reload 151 176 gsm Extra HW 177 220 gsm X HW Reload 177 220 gsm Hole Punched HW 1 106 128 gsm Hole Punched HW 1 129 150 gsm Hole Punched HW 1 151 176 gsm Hole Punched HW 2 177 220 gsm Labels 106 128 gsm Labels 129 150 gsm Labels 151 176 gsm Heavyweight Labels 177 220 gsm Pre Printed Custom Paper 1 64 79 gsm Custom Paper 5 6...

Page 39: ...e Punched HW 1 151 176 gsm Hole Punched HW 2 177 220 gsm Hole Punched HW 3 221 256 gsm Hole Punched HW 4 257 300 gsm Gloss 106 128 gsm Gloss 129 150 gsm Gloss Reload 106 128 gsm Gloss Reload 129 150 gsm Heavyweight Gloss 151 176 gsm Heavyweight Gloss 177 220 gsm HW Gloss Reload 151 176 gsm HW Gloss Reload 177 220 gsm X HW Gloss 221 256 gsm X HW Gloss 257 300 gsm X HW Gloss Reload 221 256 gsm X HW ...

Page 40: ...51 176 gsm Extra HW 177 220 gsm X HW Reload 177 220 gsm Hole Punched HW 1 106 128 gsm Hole Punched HW 1 129 150 gsm Hole Punched HW 1 151 176 gsm Hole Punched HW 2 177 220 gsm Gloss 106 128 gsm Gloss 129 150 gsm Gloss Reload 106 128 gsm Gloss Reload 129 150 gsm Heavyweight Gloss 151 176 gsm Heavyweight Gloss 177 220 gsm HW Gloss Reload 151 176 gsm HW Gloss Reload 177 220 gsm Labels 106 128 gsm Lab...

Page 41: ...le Punched HW 1 151 176 gsm Hole Punched HW 2 177 220 gsm Hole Punched HW 3 221 256 gsm Hole Punched HW 4 257 300 gsm Gloss 106 128 gsm Gloss 129 150 gsm Gloss Reload 106 128 gsm Gloss Reload 129 150 gsm Heavyweight Gloss 151 176 gsm Heavyweight Gloss 177 220 gsm HW Gloss Reload 151 176 gsm HW Gloss Reload 177 220 gsm X HW Gloss 221 256 gsm X HW Gloss 257 300 gsm X HW Gloss Reload 221 256 gsm X HW...

Page 42: ...faults P 157 Most ideal image quality with the paper can be obtained by setting the image quality for each type of paper For more information on the settings refer to Image Quality P 157 Tray 8 Inserter optional 64 to 220 gsm Ream Weight 55 189 kg 200 sheets Plain 64 79 gsm Plain 80 90 gsm Plain 91 105 gsm Recycled 64 79 gsm Recycled 80 90 gsm Recycled 91 105 gsm Plain Reload 64 79 gsm Plain Reloa...

Page 43: ...e settings refer to Image Quality P 157 Paper Name Basis Weight gsm Paper Type 1 Image Quality 2 Notes Countermeasure Professional 64 Plain 64 79 gsm Plain A Colotech Plus 90 Plain 80 90 gsm Plain B Before copying or printing fan the paper well and reload it in the tray FX J 82 Plain 80 90 gsm Plain B 98 Plain 91 105 gsm Plain C FX JD 98 Plain 91 105 gsm Plain C FXK H 80 Plain 80 90 gsm Plain B Be...

Page 44: ...using this printer z Inkjet paper z Tracing paper z Folded creased or curled paper z Label sheets whose face sheet surface does not cover the entire backing sheet z Envelopes with sticky adhesive z Multi color printed postcard z Inkjet postcard z Curled postcard Storing and Handling Paper Please keep the following points in mind when storing paper z Store paper inside a cabinet or other dry place ...

Page 45: ...r curled paper z Do not load paper of mixed size together into the tray z Carefully fan transparencies and labels before use Otherwise the paper may stick together resulting in paper jams or multiple sheets being fed to the machine simultaneously z When continuously outputting onto transparencies transparency sheets may sometimes stick to each other After printing 20 or more sheets remove them fro...

Page 46: ...ly the same the tray priority is determined by Paper Tray Priority Note Tray 5 Bypass cannot be selected in the automatic tray selection When the machine runs out of paper during copying or printing select the tray containing the paper of the same size and orientation that was being used for copying or printing and continue copying or printing Auto Tray Switch feature During this operation a tray ...

Page 47: ...The following describes the procedure for loading paper in Tray 3 When the machine runs out of paper during copying or printing a message is displayed on the touch screen Add paper according to the displayed instructions Copying or printing is automatically resumed when paper is added Note Before loading paper in a tray fan the paper well It reduces paper jams For information on changing the paper...

Page 48: ...Note Before loading paper in a tray fan the paper well It reduces paper jams For information on changing the paper size and orientation refer to Changing the Paper Size for Tray 4 P 60 1 Pull out the tray towards you until it stops Important While the machine is processing a job do not pull the tray out that the job uses Do not add a new stack of paper on top of the remaining paper in the tray to ...

Page 49: ...ry extend the extension flap The extension flap can be extended in two stages When pulling out the extension flap do it gently 2 Hold the center of the paper guides and slide them to the desired paper size 3 Load paper with the side to be copied or printed on facing up and insert the paper lightly along the paper guide until it comes to a stop Important Do not load mixed paper types into the tray ...

Page 50: ...ab side to the left Loading Paper in Tray 6 HCF2 2000 sheets The following describes the procedure for loading paper in Tray 6 HCF2 2000 sheets optional When the machine runs out of paper during copying or printing a message is displayed on the touch screen Add paper according to the displayed instructions Copying or printing is automatically resumed when paper is added Note Before loading paper i...

Page 51: ...ally resumed when paper is loaded and the tray is closed Note Before loading paper in a tray fan the paper well It reduces paper jams For information about changing the paper size and orientation refer to Changing the Paper Size for Tray 6 HCF B1 S P 63 1 Pull out the tray towards you until it stops Important While the machine is processing a job do not pull the tray out that the job uses To preve...

Page 52: ...o the machine at once For information about changing the paper size and orientation refer to Changing the Paper Size for Tray 6 HCF B1 S P 63 When heavyweight paper is loaded in the tray be sure to adjust the position of the weight switch buttons For more information refer to Facilitating Feeding of Heavyweight Paper Loaded in Tray 6 HCF B1 S P 54 1 Pull out the tray towards you until it stops Imp...

Page 53: ... attach the Postcards Guide in the tray before loading the paper For information about changing the paper size and orientation refer to Changing the Paper Size for Tray 6 HCF B1 S P 63 When heavyweight paper is loaded in the tray be sure to adjust the position of the weight switch buttons For more information refer to Facilitating Feeding of Heavyweight Paper Loaded in Tray 6 HCF B1 S P 54 1 Pull ...

Page 54: ...or machine malfunctions If the paper stack loaded in the tray is 100 sheets or less the guides apply more pressure to the paper stack It may cause distortion of paper stack and may cause paper jams Position the guides correctly to match the paper size Otherwise the paper may not be fed properly and cause paper jams 7 Push the tray in gently until it comes to a stop Note When removing the Post Card...

Page 55: ...erforming the procedure in this section may cause the paper to be fed improperly resulting in paper jams 1 Pull out the tray towards you until it stops Important While the machine is processing a job do not pull out the tray CAUTION Make sure to pull out the tray slowly When the tray is being pulled out with force the tray may possibly hit your knees or other parts of your body causing injuries He...

Page 56: ... the back of the machine until it stops Important To return the switch to its original position slide it towards you until it stops 5 Push the tray in gently until it comes to a stop Loading Paper in Tray 8 Inserter The following describes the procedure for loading paper in Tray 8 Inserter optional 1 Hold the center of the paper guides and slide them to the desired paper size 2 Load the paper neat...

Page 57: ...r in Tray 8 Inserter optional 1 Hold the center of the paper guides and slide them to the desired paper size 2 If the paper is already printed on load the paper with the printed side facing up and with the tab side to be fed first Important Do not load paper exceeding the maximum fill line It might cause paper jams or machine malfunctions A A ...

Page 58: ...pply Selecting the Paper for Copying in the User Guide For information on how to print on non standard size paper refer to the print driver s online help Important Do not load paper of mixed sizes together into a tray Changing the Paper Size for Trays 1 to 2 The following describes how to change the paper size for Trays 1 to 2 1 Pull out the tray towards you until it stops Important While the mach...

Page 59: ...formation on how to set the paper types refer to Changing the Paper Settings P 65 Changing the Paper Size for Tray 3 The following describes how to change the paper size for Tray 3 1 Pull out Tray 3 towards you until it stops Important While the machine is processing a job do not pull the tray out that the job uses Do not add a new stack of paper on top of the remaining paper in the tray to preven...

Page 60: ...er type For information on how to set the paper types refer to Changing the Paper Settings P 65 Changing the Paper Size for Tray 4 The following describes how to change the paper size for Tray 4 1 Pull out Tray 4 towards you until it stops Important While the machine is processing a job do not pull the tray out that the job uses Do not add a new stack of paper on top of the remaining paper in the ...

Page 61: ... to Changing the Paper Settings P 65 Changing the Paper Size for Tray 6 HCF2 2000 sheets The following describes how to change the paper size for Tray 6 HCF2 2000 sheets 1 Pull out Tray 6 towards you until it stops Important While the machine is processing a job do not pull the tray out that the job uses Do not add a new stack of paper on top of the remaining paper in the tray to prevent paper jam...

Page 62: ...ns at the bottom of the guide into holes corresponding to the paper size 1 Insert the screw into a hole corresponding to the paper size on the top of the guide and screw up 2 7 Pull the lever up of the end guide and move it along the slot 1 Set the lever at the position corresponding to the paper size 2 and press the lever down 3 Important Adjust the end guide accordingly with the size of paper If...

Page 63: ...ortant While the machine is processing a job do not pull the tray out that the job uses To prevent paper jams or misloading do not load new paper into the tray until the tray is empty Remove any paper remaining in the tray and then load the paper on newly loaded paper 2 Remove any paper loaded in the tray 3 Load a stack of paper approximately 100 to 500 sheets and align the edge of the paper again...

Page 64: ...ntact the edges of the paper 2 Important Do not load paper exceeding the maximum fill line It may cause paper jams or machine malfunctions If the paper stack loaded in the tray is 100 sheets or less the guides apply more pressure to the paper stack It may cause distortion of paper stack and may cause paper jams Position the guides correctly to match the paper size Otherwise the paper may not be fe...

Page 65: ...to Custom Paper Name Color P 155 You can change the paper type setting without entering to the System Administration mode on the Setup screen which is displayed by selecting Setup in the Services Home screen if you configure the settings in advance For more information refer to Paper Tray Attributes on Setup Screen P 156 1 Press the Log In Out button 2 Enter the system administrator s user ID with...

Page 66: ...ettings in Image Quality For more information refer to Image Quality P 157 Select the paper weight in step 12 Select only the paper type in step 8 9 Select Cancel Save Close or Confirm repeatedly until the Paper Tray Settings screen is displayed 10 Select Image Quality Note Select to display the previous screen or to display the next screen 11 Select the paper type for changing the image quality s...

Page 67: ...Media 2 12 Select the image quality and then select Save 13 Make sure that the paper type you selected is displayed under Current Settings of Items and then select Close 14 Select Close repeatedly until the Tools screen is displayed 15 Select Close ...

Page 68: ...2 Paper and Other Media 68 Paper and Other Media 2 ...

Page 69: ...eport list and delete a print job with an invalid User ID z Replacing Consumables 70 z Cleaning the Machine 93 z Executing Calibration 97 z Executing 2 Sided Color Scanning Calibration 101 z Printing a Report List 103 z Deleting a Private Charge Print Job with an Invalid User ID 104 z Setting Restore Tool 105 ...

Page 70: ...1 unit box Waste Toner Bottle CWAA0663 1 unit box Staple Cartridge 1 CWAA0540 5 000 staples 3 sets box Booklet Staple Cartridge 2 CWAA0749 5 000 staples 4 sets box Staple Cartridge 3 CWAA0677 5 000 staples 4 sets box Staple Scrap Container 1 unit box WARNING z Use a broom or a wet cloth to wipe off spilled toner Never use a vacuum cleaner for the spills It may catch fire by electric sparks inside ...

Page 71: ...r Bottle 74 Replacing Drum Cartridge R1 for customers having a spot maintenance contract 76 Replacing Drum Cartridge R2 R3 R4 for customers having a spot maintenance contract 79 Replacing the Staple Cartridge for Finisher C2 or Finisher C2 with Booklet Maker 84 Replacing the Booklet Staple Cartridge Finisher C2 with Booklet Maker or Finisher D2 P with Booklet Maker 85 Replacing the Staple Cartridg...

Page 72: ...gy Saver mode by pressing the Energy Saver button and the Machine Status button on the control panel before you replace the toner cartridge When replacing the toner cartridge press the Machine Status button and check the current status for the toner cartridge even when the control panel is lit Copy or print density may be reduced slightly after the message appears on the screen If a partially used...

Page 73: ...ridge gently Otherwise toner may fly out of the cartridge If you have a used toner cartridge no longer needed contact your local Fuji Xerox representative for its disposal 4 Take out the new toner cartridge of the same color as the old one from its box and gently tilt the cartridge up and down and then left and right several times WARNING Never throw a toner cartridge into an open flame Remaining ...

Page 74: ...bottles not recommended by Fuji Xerox may impair quality and performance Use only waste toner bottles recommended by Fuji Xerox for the machine Replace the waste toner bottle while the machine is on Message Solution Please order a Waste Toner Container Order the waste toner container Note Approximately 3 000 pages can be copied or printed after the message is displayed The Waste Toner Container ne...

Page 75: ...f of it 4 Hold the center part on the top of the container and then remove it 5 Hold the used waste toner bottle firmly with both hands and put it into the provided plastic bag Important If you have a used waste toner bottle no longer needed contact your local Fuji Xerox representative for its proposal Be sure to put the used waste toner bottle in the dedicated plastic bag provided with the new wa...

Page 76: ...ort IV C7780 DocuCentre IV C7780 Approx 9 000 pages z ApeosPort IV C6680 DocuCentre IV C6680 Approx 7 000 pages z ApeosPort IV C5580 DocuCentre IV C5580 Approx 6 000 pages Important Place a black sheet supplied with a new drum cartridge onto the whole unit within 2 minutes after pulling out a unit in which drum cartridges are placed Image quality may deteriorate when the drum cartridges are expose...

Page 77: ... After the massage Replace the drum cartridge R1 appears on the touch screen image quality of printed documents or copies may deteriorate When the machine is in the Energy Saver mode exit the Energy Saver mode by pressing the Energy Saver button and the Machine Status button on the control panel before you replace the drum cartridge When replacing the drum cartridge press the Machine Status button...

Page 78: ...nto the empty container 8 Open a bag including the new drum cartridge and take it out Important Do not touch or scratch the surface of the drum when you take it out from the bag 9 Unwrap a sheet covering the drum cartridge and place it under the cartridge 10 Grip rings provided at the both ends of the drum cartridge to uplift Important Do not touch the surface of the drum cartridge CAUTION Be sure...

Page 79: ...chine will not operate if the front cover is even slightly open Replacing Drum Cartridge R2 R3 R4 for customers having a spot maintenance contract When a message Please order a Drum Cartridge RX appears on the touch screen contact our Customer Support Center If you have concluded a spot maintenance contract refer to this section then confirm the indicated drum cartridge position R2 R3 or R4 and re...

Page 80: ...ter the massage Replace the drum cartridge RX appears on the touch screen image quality of printed documents or copies may deteriorate When the machine is in the Energy Saver mode exit the Energy Saver mode by pressing the Energy Saver button and the Machine Status button on the control panel before you replace the drum cartridge When replacing the drum cartridge press the Machine Status button an...

Page 81: ...ees or other parts of your body causing injuries 5 Remove the drum cartridge upward while holding rings provided at the both ends of the drum cartridge Note The following example shows how to replace drum R2 6 Place the replaced drum cartridge into the empty container 7 Place a black sheet supplied with the new drum cartridge onto the unit Important Make sure to place the black sheet Otherwise it ...

Page 82: ...move the black sheet from the unit 11 Grip rings provided at the both ends of the drum cartridge to uplift Important Do not touch the surface of the drum cartridge 12 Place the drum cartridge along with the guide with the side marked with frontward 13 Press the both ends of the drum cartridge to place it in a horizontal position Note Make sure that the marks and face each other CAUTION Be sure to ...

Page 83: ...artridge 15 Insert the unit completely and return the handle to the original position 16 Return the lever R1 R4 to the original position 17 Close the front cover Note A message will be displayed and the machine will not operate if the front cover is even slightly open 1 2 ...

Page 84: ...lity and performance Use only staple cartridges recommended by Fuji Xerox for the machine Note If the staple cartridge was not replaced properly the message remains on the touch screen Follow the procedure and replace the staple cartridge again To order a staple cartridge contact our Customer Support Center 1 Make sure that the machine has stopped and open the front cover of the finisher 2 Grip th...

Page 85: ...r optional is installed and it is time to replace the booklet staple cartridge a message appears on the touch screen When this message appears replace the staple cartridge with a new one This section explains how to replace the staple cartridge in the Finisher C2 with Booklet Maker Use the same procedures for the Finisher D2 P with Booklet Maker Important The use of staple cartridges not recommend...

Page 86: ... out 4 Hold the left and right tabs on the new staple cartridge to return the cartridge to its original position and gently push the cartridge until it clicks into place 5 Return the unit to its original position 6 Close the front cover of the finisher Note A message will be displayed and the machine will not operate if the front cover of the finisher is even slightly open R2 R3 ...

Page 87: ... by Fuji Xerox may impair quality and performance Use only staple cartridges recommended by Fuji Xerox for the machine Note If the staple cartridge was not replaced properly the message remains on the touch screen Follow the procedure and replace the staple cartridge again To order a staple cartridge contact our Customer Support Center 1 Make sure that the machine has stopped and open the right co...

Page 88: ...ut of the machine make sure to empty it completely If it is reinstalled with some scraps remaining it may become full before the message appears again and this can cause machine breakdown Important When emptying the punch scrap container make sure that the machine is switched on If not switched on the machine will not recognize that the punch scrap container has been emptied When the machine is in...

Page 89: ...ccording to the message If you take the punch scrap container out of the machine make sure to empty it completely If it is reinstalled with some scraps remaining it may become full before the message appears again and this can cause machine breakdown Important When emptying the punch scrap container make sure that the machine is switched on If not switched on the machine will not recognize that th...

Page 90: ...ge will be displayed and the machine will not operate if the right cover of the finisher is even slightly open Replacing the Staple Scrap Container for Finisher D2 P with Booklet Maker When the Finisher D2 P with Booklet Maker is installed and the staple scrap container becomes full a message appears on the touch screen Replace the staple scrap container according to the message Important Replace ...

Page 91: ...ntainer is included in a Staple Cartridge for 100 sheets XF 1 Make sure that the machine has stopped and open the right cover of the finisher 2 Move the lock lever shown in the figure leftward to the position 3 Securely hold the staple scrap container by its R5 section and take the container out of the machine 4 Put the old container into the plastic bag supplied Important Do not disassemble the c...

Page 92: ... the R5 section of the container until the lock lever moves to the position 7 Close the right cover of the finisher Note A message will be displayed and the machine will not operate if the right cover of the finisher is even slightly open ...

Page 93: ...g copying 1 Wipe the exterior with a firmly wrung soft cloth moistened with water Important Do not use cleaning agents other than water or neutral detergent Note If dirt does not come off easily gently wipe it with a soft cloth moistened with a small amount of neutral detergent 2 Wipe off any excess water with a soft cloth WARNING When cleaning this product use the designated cleaning materials ex...

Page 94: ...not properly detect document sizes To ensure clean copies at all times clean the document cover and the document roller about once a month Important Do not use benzene paint thinner or other organic solvents Doing so might damage paint or coating on plastic parts Cleaning the machine with an excessive amount of water may cause the machine to malfunction or damage documents during copying faxing or...

Page 95: ... the lever to open the chute Wipe the constant velocity transport glass with a soft cloth moistened with water to remove any dirt on the optical glass and then wipe it with a soft dry cloth Important Do not push the constant velocity transport glass strongly since it is easy to damage the film around the optical glass surface Do not use cleaning agents other than water or neutral detergent Note If...

Page 96: ...ortant Do not use cleaning agents other than water or neutral detergent Use a cloth firmly wrung to prevent water drops from falling into the machine If water gets into the machine it may cause machine malfunction Note If dirt does not come off easily gently wipe it with a soft cloth moistened with a small amount of neutral detergent 3 Close the top cover of the document feeder until it clicks int...

Page 97: ...or PostScript print drivers Calibrates the screen for the following combinations specified on the Printing Preferences screen of the print driver z Print Job 2 For PCL print drivers Tab Advanced Color Options Item Screen Image Quality Image Adjustment Mode Image Types Combination of Setting 1 Auto Screening Standard High Quality Recommended Standard Photos Design POP Presentation Only photo conten...

Page 98: ...tration mode before executing auto calibration Lighten Darken Normal Contrast Normal Sharpness Normal Saturation Normal Color Balance 0 0 0 Color Shift Normal After finishing the auto calibration change the settings of Copy Defaults if necessary For information on Copy Defaults refer to Copy Defaults P 183 The following describes how to perform calibration 1 Select Calibration on the Services Home...

Page 99: ...r ID is 11111 The default passcode is x admin 3 Select Tools on the Services Home screen Note When the Services Home screen is not displayed on the touch screen press the Services Home button 4 Select System Settings Common Service Settings Image Quality Adjustment 2 Select Calibration 3 Set Screen Type and Paper Supply Note The following describes calibration procedures using Copy Job 2 as an exa...

Page 100: ...ocument glass and load the chart facing down on the document glass Note Place the Calibration Chart on the document glass 6 Place at least five sheets of white paper on the Calibration Chart to cover the Chart and close the document cover 7 Select Start The message Calibration in progress Copy Job 2 appears and the machine automatically calibrates the colors It takes about 30 seconds to complete c...

Page 101: ...asscode is required select Next and enter the system administrator s passcode and select Enter Note The default user ID is 11111 The default passcode is x admin 3 Select Tools on the Services Home screen Note When the Services Home screen is not displayed on the touch screen press the Services Home button 4 Select System Settings Common Service Settings Image Quality Adjustment 5 Select 2 Sided Co...

Page 102: ... squares printed at the top and bottom of the Chart for 2 Sided Color Scanning Calibration of the printed Chart for 2 Sided Color Scanning Calibration against the left side of the document feeder and load the chart facing down on the duplex automatic document feeder 11 Select Start The message Scanning chart and performing color correction appears and the machine automatically calibrates the color...

Page 103: ...11 1 Press the Machine Status button 2 Select Print Reports Note If Print Reports Button under Reports is set to Disabled the Print Reports button appears only when the Tools button is displayed on the Services Home screen For more information on Reports refer to Reports P 161 If you want to print Billing Data List or Auditron Report Fax Jobs insert a card to the machine before instructing print 3...

Page 104: ...ed with the Private Charge Print feature For more information on how to set the period of time save jobs refer to Stored File Settings P 247 1 Press the Log In Out button 2 Enter the system administrator s user ID with the numeric keypad or the keyboard displayed on the screen and select Enter When a passcode is required select Next and enter the system administrator s passcode and select Enter No...

Page 105: ...ation on Setting Restore Tool contact our Customer Support Center Note You can back up the setting data of the machine when the hard disk and the Ethernet interface are installed on the machine The following data can be backed up on the computer z Address Book z Folder except for document files z User account list z Job Flow z Stored Programming z Job log z Error log z Auditron log z Other informa...

Page 106: ...3 Maintenance 106 Maintenance 3 ...

Page 107: ...4 Machine Status This chapter describes the features for checking the machine status z Overview of Machine Status 108 z Machine Information 109 z Faults 124 z Supplies 125 z Billing Information 126 ...

Page 108: ...mber of pages printed per meter or per user You also can print various reports lists to check the job history settings and registered information Note To perform the Overwrite Hard Disk feature an optional component is required For more information contact our Customer Support Center For more information refer to Machine Information P 109 Faults You can check the information on errors that occurre...

Page 109: ...ayed you can check the machine status General Information On the General Information screen you can check the serial number of the machine machine configuration and software version 1 Check the general information Website Tells you whom to contact when making inquiries about maintenance and operation Machine Serial Number Indicates the serial number of the machine Current System Software Indicates...

Page 110: ...ftware version 1 Select Software Version 2 Check the software versions On the Software Version screen you can check the following items z Configuration Code z Duplex Module z TIFF JPEG z Document Feeder z Hard Disk z PDF z Paper Tray z Page Memory Size z XPS z High Capacity Feeder z System Memory Size z DocuWorks z Tray 8 Inserter z Image Compression Kit z USB z Offset Stacking Module z PostScript...

Page 111: ...epending on the optional features installed 1 Select Print Reports 2 Select the type of a report or a list to print Note The screen as shown on the right appears when the Tools button is displayed on the Services Home screen Job Status Activity Report 1 Select Job Status Activity Report Note To display the Job Status Activity Report screen select the Machine Status button and then select Machine I...

Page 112: ...the result and status are recorded by sorting into incoming or outgoing fax The following information is not included in the Activity Report Redialed transmissions and pollings Deleted documents that were waiting to be transmitted When the power is shut off or when a system error occurs during an activity You can also set up the machine to automatically print the Activity Report every 100 activiti...

Page 113: ...Macro List Prints the list of forms registered for PCL PDF Settings List Prints the settings configured in the PDF printer mode TIFF JPEG Settings List Prints the settings configured in the TIFF and JPEG printer mode TIFF JPEG Logical Printers List Prints the list of logical printers created in the TIFF and JPEG printer mode You can configure the setting for TIFF and JPEG logical printers using Ce...

Page 114: ...r DocuWorks Direct Print Scan Reports 1 Select Scan Reports Note To display the Scan Reports screen select the Machine Status button and then select Machine Information Print Reports Scan Reports 2 Select a list to print 3 Press the Start button Reports You can print the Configuration Report Scan Fax Configuration Report Domain Filter List Select a list to print and then press the Start button z C...

Page 115: ...Machine Status button and then select Machine Information Print Reports Fax Report 2 Select a list to print 3 Press the Start button Reports You can print the Configuration Report Scan Fax Configuration Report Folder Selector List Inbound Fax Spam List Domain Filter List and VoIP Gateway List Select a list to print and then press the Start button z Configuration Report You can check the hardware c...

Page 116: ... Add Address Book Entry P 265 and Create Fax Group Recipients P 272 Selecting Address Book displays the screen for specifying a range of address numbers Select a range of numbers and then press the Start button z Fax Group Recipients You can print the list of settings for Fax Group Recipients z Select All You can print the lists of settings for all address numbers fax group recipients and relay st...

Page 117: ...s when the Tools button is displayed on the Services Home screen 1 Select Job Counter Report Note To display the Job Counter Report screen select the Machine Status button and then select Machine Information Print Reports Job Counter Report 2 Select Job Counter Report 3 Press the Start button Auditron Reports You can print an auditron report by each user Note that the content on the screen differs...

Page 118: ...umber of pages copied and printed on the machine If the limit is set for the number of pages or colors that can be scanned you can also check the limit value Auditron Report Copy Jobs counts pages from the time at which the data is initialized Note No displayed on the report is the User Administration Number assigned when a user is registered under Accounting or Authentication Security Settings Au...

Page 119: ... on setting whether to print the report for e mails automatically refer to Scan File Transfer Report P 161 For information on setting whether to print the report for faxes automatically refer to Transmission Report Job Undelivered P 161 Transmission Report The report is automatically printed when a transmission of scanned data to a computer on a network or a transmission of scanned data by e mail ...

Page 120: ...62 Job Flow Error Report This report notifies job flow errors The date and time of the error occurred and the error codes are printed You can set not to print out the Job Flow Error Report automatically For information on setting whether to print the report automatically refer to Job Flow Error Report P 162 Overwrite Hard Disk You can check the overwriting status of the hard disk Overwriting indic...

Page 121: ...trieve Programming You can retrieve and use settings registered in memory 1 Select Retrieve Programming 2 Select the memory number to use Factory Defaults You can use the factory default settings Custom Settings Displays the numbers stored in the memory Programming You can check or change the value set for the print mode item number For the item numbers that can be configured in each mode menu ref...

Page 122: ...amming 2 Select Store Current Selections or Delete Store Current Selections Stores the current selections If you select a number already used its settings will be overwritten with the new settings The overwritten settings cannot be restored Delete Deletes a number selected Select Delete and then select a number to delete Important Deleted numbers cannot be restored 3 Select the memory number to st...

Page 123: ...nter a password of up to 32 single byte characters with the keyboard displayed and select Save Fax Receiving Mode You can set a mode for receiving faxes Note As for IP fax SIP the machine always receives faxes automatically For information on auto receive and manual receive refer to 4 Fax Receiving Faxes in the User Guide 1 Select Fax Receiving Mode 2 Select a fax receiving mode Manual Receive The...

Page 124: ...tegory The following describes how to print the error history report 1 Press the Machine Status button 2 Select the Faults tab 3 Select Error History Report 4 Press the Start button Note You can also access Error History Report under Machine Information Print Reports Job Status Activity Report If Print Reports Button under Reports is set to Disabled the Error History Report button does not appear ...

Page 125: ...ed toner cartridge such as a toner cartridge removed from another ApeosPort IV C7780 C6680 C5580 DocuCentre IV C7780 C6680 C5580 the status displayed may differ from the actual remaining amount When you replace toner cartridges we recommend that you use new ones Note Staple Cartridge Displays when Finisher C2 Finisher C2 with Booklet Maker or Finisher D2 P with Booklet Maker is installed Hole Punc...

Page 126: ...e screen check each meter Note Previous meter billing is displayed when EP system is used For more information on EP system refer to EP System P 724 Serial Number Displays the serial number of the machine Color Impressions Displays the total number of pages copied and printed in full color Black Impressions Displays the total number of pages copied and printed in black and white and pages faxed 1 ...

Page 127: ... Account Billing Information You can check the number of pages printed by user When the Auditron mode is enabled you can check the billing meters for the currently authenticated user ID Note User Account Billing Information is displayed when the Accounting Type is set to Local Accounting For more information on the Auditron mode refer to Accounting P 274 1 Press the Log In Out button To check the ...

Page 128: ... only for the features set to Enable Accounting in the Auditron mode Meter Copy Jobs Displays the number of pages copied Meter Scan Jobs Displays the number of pages scanned Meter Print Jobs Displays the number of pages printed Note Meter Print Jobs is not displayed for the system administrator ...

Page 129: ...o change the settings z System Settings Procedure 130 z Tools Menu List 134 z Common Service Settings 149 z Copy Service Settings 182 z Connectivity Network Setup 192 z Print Service Settings 215 z Scan Service Settings 222 z Fax Service Settings 229 z E mail Internet Fax Service Settings 241 z Folder Service Settings 244 z Job Flow Service Settings 245 z Media Print Service Settings 246 z Stored ...

Page 130: ...de To enter the System Administration mode enter the system administrator User ID If Passcode Entry from Control Panel is set to On under Authentication Security Settings Authentication Passcode Policy you need to enter the passcode We recommend that you change the system administrator user ID and passcode immediately after installing the machine For more information on how to change the passcode ...

Page 131: ...tings Allows you to configure the copy service settings such as copy feature defaults copy operation control and button indications For more information refer to Copy Service Settings P 182 Connectivity Network Setup Allows you to configure the network related settings such as ports and protocols For more information refer to Connectivity Network Setup P 192 Print Service Settings Allows you to co...

Page 132: ...t Service Settings P 246 Stored File Settings Allows you to set how to delete files in a folder and print files stored in the machine For more information refer to Stored File Settings P 247 Web Applications Service Setup ApeosPort Series Models Only Allows you to configure a remote access destination server For more information refer to Web Applications Service Setup P 249 Web Browser Setup Apeos...

Page 133: ...ting the machine is required to enable the new settings when you select Close in the Tools screen a message may be displayed Follow the message and reboot the machine After the machine reboots it exits from the System Administration mode and the Log In Out button is unlit Step 6 Exiting System Administration Mode 1 Press the Log In Out button Note You can also log out by pressing the login informa...

Page 134: ...52 z Control Panel Select Tone P 152 z Control Panel Alert Tone P 152 z Base Tone P 152 z Machine Ready Tone P 152 z Job Complete Tone 1 2 P 152 z Fault Tone P 152 z Auto Clear Alert Tone P 152 z Alert Tone P 153 z Out of Paper Warning Tone P 153 z Low Toner Alert Tone P 153 z Stored Programming Tone P 153 z Stored Programming Complete Tone P 153 z Line Monitor Volume P 153 z Ringing Volume P 153 ...

Page 135: ...cipient P 162 z Job Flow Error Report P 162 Maintenance P 162 z EP Diagnostic Request Repair Request P 162 z Check EP Connection P 162 z Initialize Hard Disk P 162 z Delete All Data P 163 z Software Options P 163 z Adjust Image Position P 163 z Alignment Adjustment P 163 z Finisher Adjustment P 164 z Adjust Image Transfer P 164 z Software Upgrade P 164 z Power on Self Test P 164 z Check Smart Card...

Page 136: ...ay P 174 z Auto Job Promotion P 174 z Default Print Paper Size P 174 z Odd Page 2 Sided P 174 z Paper Size Settings P 174 z Millimeters Inches P 177 z Keyboard Input Restriction P 177 z Operation of Up Down Buttons P 177 z Display Consumables Screen P 178 z Data Encryption P 178 z Encryption Key for Confidential Data P 179 z Service Rep Restricted Operation P 179 z Software Download P 180 z Docume...

Page 137: ...e Erase 2 Sided Original Side 2 P 186 z Image Shift Side 1 P 186 z Image Shift Side 2 P 186 z Image Rotation P 186 z Image Rotation Rotation Direction P 186 z Original Orientation P 186 z Pages per Side P 186 z Copy Output P 186 z Uncollated Default Separator Tray P 186 z Output Destination P 186 z Face Up Down Option P 186 z Sample Job P 187 z Annotations Stored Comment P 187 z Annotations Commen...

Page 138: ...ngle Sheet P 189 z Annotations Comment Density P 189 z Comment Position Top Left Top Center Top Right Left Center Center Right Center Bottom Left Bottom Center and Bottom Right P 190 z Date Position Top Left Top Center Top Right Bottom Left Bottom Center and Bottom Right P 190 z Page Number Position Top Left Top Center Top Right Bottom Left Bottom Center and Bottom Right P 190 z Bates Stamp Top Le...

Page 139: ... Configuration P 198 z Manually Configured IPv6 Address P 198 z Manually Configured IPv6 Address Prefix P 198 z Manually Configured IPv6 Gateway P 198 z IPv6 DNS Server Setup P 199 z Automatically Configured IPv6 Address P 199 z IPv6 IP Filter P 199 Machine s E mail Address Host Name P 199 z E mail Address P 199 z Machine Name P 199 z Host Name P 200 z Domain Name P 200 Proxy Server Settings Apeos...

Page 140: ...L Listening Port Number P 204 z T 38 TCP Listening Port Number P 204 z T 38 RTP Listening Port Number P 204 z Prioritize T 38 IP Packets P 204 Outgoing Incoming E mail Settings P 205 z POP3 Server Settings P 205 z SMTP Server Settings P 205 Remote Authentication Directory Service P 206 z Authentication System Setup ApeosPort Series Models Only P 206 z Kerberos Server Settings ApeosPort Series Mode...

Page 141: ...ing Buffer EtherTalk P 217 z Receiving Buffer Port 9100 P 217 Delete Form P 217 Other Settings P 217 z Print Area P 217 z Substitute Tray P 218 z Paper Type Mismatch P 218 z Unregistered Forms P 218 z Resume Job After Print Error P 218 z When Paper Jam Occurs P 219 z Print User ID P 219 z Banner Sheet P 219 z Banner Sheet Offset P 219 z Banner Sheet Tray P 219 z PostScript Default Color P 220 z Po...

Page 142: ...Link E mail Subject P 224 z E mail Encryption P 224 z Searchable Text P 225 z Language of the Original P 225 z Searchable Text Compression P 225 Scan to PC Defaults P 225 z Transfer Protocol P 225 z Login Credential to Access Destination P 225 z User Name for FTP Scan P 225 Original Size Defaults P 225 Output Size Defaults P 226 Reduce Enlarge Presets P 226 Other Settings P 226 z Memory Full Proce...

Page 143: ...232 z Rotate 90 degrees P 232 z Sender ID P 232 z Save Undelivered Faxes P 232 z Save Deleted Faxes P 232 z Saved Faxes Auto Delete P 232 z Transmission Interval P 232 z Batch Send P 233 z Manual Send Receive Default P 233 z Fax Receiving Mode P 233 z Border Limit P 233 z Auto Reduce On Receipt P 233 z Receiving Paper Size P 233 z 2 Pages Up On Receipt P 233 z 2 Sided Printing P 234 z Edge Erase T...

Page 144: ... Options P 241 z Print Error Notification E mail P 241 z Response to Read Receipts P 241 z Read Receipts P 242 z Print Delivery Confirmation Mail P 242 z Split Send Method P 242 z Maximum Data Size per E mail P 242 z Maximum Total Data Size P 242 z Maximum Split Count P 242 z Allow Casual Users to Edit From Field P 242 z Allow Guest Users to Edit From Field P 242 z Allow to edit From if Search Fou...

Page 145: ...escription P 251 z Use User ID P 251 z User ID P 252 z Password P 252 z Machine Authentication Notification P 252 z Notify User Authorization Information P 252 z Delete All Settings P 252 Other Settings P 252 z When Sending User Details P 252 Web Browser Setup P 253 z Web Applications Version P 253 z Delete Persistent Cookie Upon Closing P 253 z Clear Cache Upon Closing P 253 z Use Cache P 253 z A...

Page 146: ...ook Entry P 265 z Address Type P 267 z E mail Address P 267 z Name P 267 z Surname P 267 z Given Name P 268 z Custom Item 1 P 268 z Custom Item 2 P 268 z Custom Item 3 P 268 z S MIME Certificate ApeosPort Series Models Only P 268 z Transfer Protocol P 268 z Server Name IP address P 268 z Shared Name SMB Only P 268 z Save in P 268 z User Name P 269 z Password P 269 z Port Number P 269 z Fax Number ...

Page 147: ...unt ID P 279 z Mask Account ID P 279 z Store User Details P 280 Fax Billing Data P 280 Accounting Billing Device Settings P 280 z Connect with Accounting Billing Device P 281 z Accounting Billing Device P 281 z Track Print Jobs P 281 z Track Scan Fax Jobs P 281 z Interrupt Mode P 281 z Job with Insufficient Credit P 281 z Charge Print Jobs P 281 z Track with Cumulative Device P 281 z Scan Ahead fo...

Page 148: ...5 Tools 148 Tools 5 Job Status Default P 291 z Active Jobs View P 291 z Completed Jobs View P 291 Overwrite Hard Disk P 291 z Number of Overwrites P 291 ...

Page 149: ...ail 173 Other Settings 173 1 On the Tools screen select System Settings For information on how to display the Tools screen refer to System Settings Procedure P 130 2 Select an item to set or change Machine Clock Timers You can set the machine clock or the time intervals of the machine to enter the Energy Saver mode or to reset settings Date Set the date in the system clock of the machine The date ...

Page 150: ...f the settings are not reset automatically Note When Off is selected the machine will cancel the standby status and begin processing a document after one minute has elapsed in anticipation of a job command Auto Job Release Specify the time lapsed until the machine cancels the active job and starts the next job if an error such as document or paper jams and running out of paper occurs during copyin...

Page 151: ...er mode Low Power mode or Sleep mode The machine starts printing in accordance with the setting in Auto Print when Release Printer is selected Thus the printing may not start just after Release Printer is selected You can also print during the printer lockout duration by selecting a job in Active Jobs on the Job Status screen and then selecting Promote Job When the Allow User to Lock Out check box...

Page 152: ...control panel is correctly selected You can select from Soft Normal and Loud To disable the sound select Off Control Panel Alert Tone Set the volume to be sounded when a button that cannot be selected is selected or an error occurs You can select from Soft Normal and Loud To disable the sound select Off Base Tone Set the volume for the base tone of the toggle button which changes setting each time...

Page 153: ...isable the sound select Off Line Monitor Volume When sending a fax you can relay the sound on the telephone line until the connection is made through the speakers on the machine This is convenient for Fax Information Services without using the telephone receiver You can select a volume level from Soft Normal or Loud To disable the sound select Off Ringing Volume Set the volume to be sounded when t...

Page 154: ...ou do not want to display Setup as an additional feature button select the Show this in Admin mode check box You can set or change settings with the machine only when it is in the System Administration mode For more information on how to set the buttons refer to Customizing the Button Layout P 28 Job Type on Job Status screen Select the default job types to be shown on the Completed Jobs screen un...

Page 155: ...aper Tray Attributes You can use letters numerals and symbols of up to 24 characters for each name and color For example you can use a name showing its usage such as Color for colored paper and Covers for bond paper For information about how to enter characters refer to Entering Text P 34 Paper Tray Attributes You can set the size and type of paper loaded in trays For more information refer to Cha...

Page 156: ...display the Paper Tray Attributes screen after the tray is pulled out or inserted in This setting applies to Trays 1 to 4 and 6 optional You cannot apply this setting to Tray 5 Paper Tray Priority Set the priority of the trays to use when paper of the same size and the same orientation is set in the multiple trays or print data does not include the paper tray information for automatic tray selecti...

Page 157: ...tray when Auto Select is selected in the Copy screen or Paper Select of the print driver Note The machine does not switch the tray automatically in the following cases Tray 5 is selected The tray set as Auto Paper Off is selected in Paper Type Priority Targeted Paper Type Copy Jobs You can select paper types When According to Priority Assigned is selected the paper type is determined according to ...

Page 158: ...ra HW Paper having a ream weight of 177 220 gsm X HW Plus Paper having a ream weight of 221 256 gsm X HW Plus 2 Paper having a ream weight of 257 300 gsm Hole Punched Heavyweight 1A Punched paper having a ream weight of 106 128 gsm Hole Punched Heavyweight 1B Punched paper having a ream weight of 129 150 gsm Hole Punched Heavyweight 1C Punched paper having a ream weight of 151 176 gsm Gloss A Coat...

Page 159: ...oduction level in the areas determined by the machine as photos Selecting More Text yields a bold copy effect emphasizing the dense parts of an image Selecting More Photo soften the image gradation of the photo aspects of an image enhancing the reproductivity of subtle colors Photo Image Quality Photo Image Quality is valid when Photo is selected for Original Type on the Image Quality screen Selec...

Page 160: ...olor Select High Quality to conduct a pre scan and sample the whole document to detect the background color Important When you use the document feeder the machine detects the background color with High Speed even when High Quality is selected Image Enhancement Allows you to select whether to carry out image enhancement If you select On the machine gives the image a smoother appearance when printed...

Page 161: ... when a total of 100 communication results have been accumulated For information on an Activity Report refer to Activity Report P 721 For information on how to print a Activity Report manually refer to Job Status Activity Report P 111 Transmission Report Job Undelivered Select whether or not to automatically print a Transmission Report Job Undelivered Transmission Report Job Deleted Select whether...

Page 162: ...cters Job Flow Error Report Select whether or not to automatically print a Job Flow Error Report Maintenance You can initialize or delete data from the hard disk of the machine EP Diagnostic Request Repair Request When the EP system via the Internet is used the machine contacts our Customer Support Center in case a check or a repair is required Our service representative visits your place as requi...

Page 163: ... in 0 1 mm increments for side 1 and side 2 of paper If you want to move the image position to the opposite of the paper feed direction set positive number and set negative number if you want to move to the paper feed direction z Y Print Position Adjust the image position in a direction perpendicular to paper feed direction in 0 1 mm increments for side 1 and side 2 of paper If you want to move th...

Page 164: ...y restarts and to upgrade the software After the machine restarts again and the Services Home screen is displayed the software upgrade is completed Power on Self Test Set whether or not to perform self test when the machine is turned on and started up If any abnormal condition such as intentional program modification is found during the program diagnosis the machine stops starting up and records t...

Page 165: ...rmark text You can select text from Copy Prohibited Copy Duplicate and the strings assigned to Custom Watermark 1 to 3 For more information about custom text refer to Custom Watermark 1 to 3 P 166 Font Size Set the size of the text to be printed as the Watermark You can set the font size from 24 to 80 points in 1 point increments Background Pattern Set the background pattern to embed the text for ...

Page 166: ...n printing for Media Print Text and Photos The user ID machine ID and data and time are printed Note You can authorize a user to temporarily cancel force watermark printing For more information refer to User Roles and Authorization Groups P 386 Custom Watermark 1 to 3 Register text to be printed as the Watermark You can enter up to 32 single byte characters The registered text is displayed at Defa...

Page 167: ...place strict controls on the decoding passcode Note To analyze digital codes PaperSecurity Analyzer sold separately is required For information on how to operate PaperSecurity Analyzer refer to the manual provided with the application To set no password leave the password blank and select Save Custom Digital Watermark Specify a digital code string to embed in a document You can enter up to 32 sing...

Page 168: ... select from nine patterns None Wave Circle Stripe Chain Beam Rhombic Sunflower and Fan Font Color Specify a hidden text color used for the Secure Watermark feature You can select from Black and Magenta Note The hidden text color in fax transmission is black regardless of the font color Secure Watermark Background Contrast Set a contrast level for hidden text and background for the Secure Watermar...

Page 169: ... a blank paper generated by the machine When the Force Annotation is enabled you cannot select Auto Size Detect for Tray 5 A time printed as a watermark using the Force Annotation feature may differ from the time the print job is submitted depending on the status and settings of the machine and the contents of the print job In this case the print job start time is printed as a watermark For inform...

Page 170: ...UUIDs are overlapped with the text on the layout template For details on image logs refer to Image Log Control ApeosPort Series Models Only P 170 For details on Force Annotation refer to Force Annotation P 168 Print Universal Unique ID Select whether or not to print Universal Unique IDs Important If Print Universal Unique ID is set to Yes you cannot select Auto Detect for Tray 5 Print Position Sel...

Page 171: ...ted during output thus the images will not be reflected For PDF files created as images the PDF Security feature and the PDF Signature feature cannot be used Images with higher resolution than the input image cannot be created regardless of the setting of Resolution under Image Log Generation If the resolution of the input image is lower than the setting of Resolution under Image Log Generation th...

Page 172: ...rst 3 Pages First 4 Pages First 5 Pages or All Pages Transfer Image Log Image logs created on the machine can be transferred to a log management server for stor age and management Transfer Image Log allows you to set how and when to transfer image logs Log Transfer Set whether or not to transfer an image log to a log management server with the Log Transfer feature Select from Disabled and Enabled ...

Page 173: ...tting of Targeted Jobs or E mail Message is deleted E mail Message Enter a comment attached to the e mail Other Settings You can configure other settings related to the machine Fax Service Switches between the Fax feature and the Server Fax feature Note This feature does not appear for some models An optional component is required For more information contact our Customer Support Center The Fax an...

Page 174: ...ed because of paper out a message stating the reason of the job promotion appears The job bypassed can be processed after you take proper measures by following the instruction of the message Or you can cancel the job by pressing the Clear All button When multiple jobs are bypassed a screen that lists the bypassed jobs appears This screen allows you to display the details screen and to delete the j...

Page 175: ...X O X X X X X O O X X X X 8 K Taiwan X X X X X X X X O X X X X X 16 K Mainland China X X X X X X X X X X X X X X 16 K Mainland China X X O X X X X X O O X X X X 8 K Mainland China X X X X X X X X O X X X X X 12 18 O O O X X X X X O O X X X X SRA3 12 6 17 7 O O O X X X X X O O X X X X 12 6 19 2 O O O X X X X X O O X X X X 13 18 O O O X X X X X O O X X X X 13 19 O O O X X X X X O O X X X X Postcard ...

Page 176: ... B6 O X X X X X X X X X X X X X X X X X X X X B6 O X X X X X X X X X X X X X X X X X X X X B5 O O O X O X O O X O X O X O X X O X O X O B5 O O O O O O O O O O O O O O O X X X X X X B4 O O O X O X X O O O X O X X X O O X X X X 5 5 8 5 X X X X X X X X X X X X X X O O O X O X X 5 5 8 5 X X X X X X X O O X X X X X O O X X X X X 7 25 10 5 X X X X X X X X O X X X X X O O O O X O O 8 10 X X X X X X X X X...

Page 177: ...inland China O O O X X X X X X X X X X X X X X X X X X 12 18 O O O X X X X O O O X X X X O O O X O X X SRA3 12 6 17 7 O O O X X X X O O O X X X X O O O X O X X 12 6 19 2 O O O X X X X O O O X X X X O O O X O X X 13 18 O O O X X X X O O O X X X X O O O X O X X 13 19 O O O X X X X O O O X X X X O O O X O X X Postcard X X X X X X O X X X X X X O X X X X X X O No 3 standard envelopes X X X X X X X X X...

Page 178: ...ontact our Customer Support Center 1 Select Data Encryption Select On 2 Select New Encryption Key and enter an encryption key of 1 to 12 single byte characters and then select Save 3 Select Re enter Encryption Key enter the same encryption key and then select Save 4 Select Save Data Restoration The encrypted data cannot be restored in the following cases z When a problem occurs with the hard disk ...

Page 179: ...dential Data Allows you to set an encryption key to encrypt confidential information such as the passcode of the system administrator and a folder Encrypting confidential information prevents a network hacking and an unauthorized access to the information Enter an encryption key of 4 to 12 single byte characters using alphanumeric characters Important If you change the existing encryption key you ...

Page 180: ...de Note An optional component is required to use this feature For more information contact our Customer Support Center For information on the system administrator permissions refer to User Roles P 387 Software Download You can select whether or not to permit software downloading This feature is for service representative use For more information contact our Customer Support Center Document Feeder ...

Page 181: ...P 386 Restrict User to Edit Address Book Specify whether or not to permit local users to add and edit recipients in the Address Book When you select Yes local users cannot add or edit the Address Book Note You can also give users authority to deactivate Restrict User to Edit Address Book For more information refer to User Roles and Authorization Groups P 386 Auto Validation of Speed Dial Entry All...

Page 182: ...ect the number of features displayed on the Copy screen 5 Features The following five features are shown on the screen Output Color Reduce Enlarge Paper Supply 2 Sided Copying and Copy Output Features and positions displayed cannot be changed 7 Features Allows you to set features appearing in the fourth column from the left of the Copy screen Note Output Color Reduce Enlarge and Paper Supply canno...

Page 183: ...at screen Separator Handout Tray Button 1 3 Set the default value of the separator handout tray displayed in Transparency Options on the Output Format screen Copy Defaults You can set the default settings of the Copy feature When the machine is turned on or the machine exits the Energy Saver mode or when the Clear All button is pressed the machine resets to the default values set here Setting freq...

Page 184: ...on target Area Color Set the default value for Non target Area Color that appears when Dual Color is selected for More of Output Color in the Copy screen You can select a color from seven preset colors and six custom colors For information about custom colors refer to Custom Colors P 191 Original Type Set the default value for Original Type on the Image Quality screen Original Type Auto Non Black ...

Page 185: ...lity screen 2 Sided Copying Set the default value for 2 Sided Copying in the Copy screen Layout Adjustment and Output Format screens Mixed Size Originals Set the default value for Mixed Size Originals in the Layout Adjustment screen Edge Erase Top Edge Set the default value for the amount of edge erased from the original in the top directions in Edge Erase in the Layout Adjustment screen Set the v...

Page 186: ... Adjustment screen Image Shift Side 2 Set the default value for Side 2 of Image Shift in the Layout Adjustment screen Image Rotation Set the default value for Image Rotation in the Layout Adjustment screen Image Rotation Rotation Direction Set the default value for Image Rotation Rotation Direction of Image Rotation in the Layout Adjustment screen Original Orientation Set the default value for Ori...

Page 187: ...or Position displayed when Date Stamp is selected for Annotations in the Output Format screen Date Font Size Set the default value for Font Size under Font Size displayed when Date Stamp is selected for Annotations in the Output Format screen Page Numbers Style Set the default value for Style displayed when Page Numbers is selected for Annotations in the Output Format screen Page Numbers Position ...

Page 188: ...a after a certain time has elapsed in the confirmation screen You can set the time until the memory full procedure is carried out For more information refer to Auto Job Release P 150 Delete Job Deletes the data partially stored Run Job Treats the read in data as valid and start copying the document partially stored Maximum Stored Pages Set the maximum number of pages stored for a copy document You...

Page 189: ...ssion level for color copying This setting is valid when Text is selected for Original Type in the Image Quality screen The larger the value the stronger the effect of removing background noise Photo Text Printed Original Set the type of document when Printed Original of Photo Text is selected for Original Type in the Image Quality screen Normal Copies with standard image quality Inkjet Originals ...

Page 190: ...an select how you want to display the counter in the Copy service Select from Quantity Quantity and Memory and Quantity and Original Count Maximum Number of Sets Set the maximum number of allowed sets to copy between 1 and 9999 Users will not be able to specify a larger number of sets to copy than the value set here Original Size Defaults Set the original sizes displayed in Original Size in the La...

Page 191: ...Colors Set the custom colors used for Single Color and Dual Color in the Output Color screen You can assign custom colors with yellow 0 to 100 magenta 0 to 100 and cyan 0 to 100 to each custom color buttons 1 to 6 Note Adjust so that the total of yellow magenta and cyan does not exceed 240 Annotations Create Comments Register text to print with Comment under Annotation You can enter up to 64 singl...

Page 192: ...of displaying the Tools screen refer to System Settings Procedure P 130 2 Select an item to set or change Port Settings Set the interface of the machine connected to a client In Port Settings you can configure the following settings Important For LPD Port9100 HTTP SSL TLS and SIP do not use a number that is the same as a port number of another port For a port that uses HTTP IPP Internet Services H...

Page 193: ... the Adobe communication protocol PostScript Wait Timeout The machine automatically terminates a connection when the machine does not receive data for a certain period of time When data is being printed with RAW is selected for Adobe Communication Protocol select Disabled if you want to use the time period set in Auto Eject Time or select Enabled if you want to use the timeout period of PostScript...

Page 194: ...ript 3 Kit optional is required to use the port However for Mac OS X 10 4 11 or later you can use the port without the Adobe PostScript 3 Kit optional To print from a printer detected by Bonjour the LPD port must be activated in advance Port 9100 Port Status Select Enabled to use Port9100 Select this option when the communication protocol is in RAW format for Windows Standard TCP IP port monitor P...

Page 195: ...information refer to the help of CentreWare Internet Services UPnP Discovery Port Status Select Enabled to use UPnP Port Number Enter a port number for UPnP communication from 1 to 65535 The default value is 80 Important Using the default port number may cause the conflict with other ports Confirm the setting that the port numbers assigned to the other ports are not used WSD WSD Print Port Status ...

Page 196: ...boot the machine and then configure Port Number and Operation Time Out Port Number Enter a port number for WebDAV from 1 to 65535 The default value is 80 Important Using the default port number may cause the conflict with other ports Confirm the setting that the port numbers assigned to the other ports are not used Operation Time Out You can enter an operation time out period between 1 and 65535 s...

Page 197: ...The address subnet mask and gateway address will automatically be set via BOOTP RARP The address subnet mask and gateway address will automatically be set via RARP DHCP Autonet The address subnet mask and gateway address will automatically be set via DHCP Autonet If the machine fails to communicate with the DHCP server the AutoIP function is automatically enabled and the machine is assigned an IP ...

Page 198: ... can access the machine Note IPv4 IP Filter applies to all features using TCP IP such as Print Store to Folder and CentreWare Internet Services To set the IPv4 IP addresses that the machine accepts connection from use IP Filtering in CentreWare Internet Services For more information refer to the help of CentreWare Internet Services or refer to CentreWare Internet Services Settings P 293 IPv6 Addre...

Page 199: ...accepts connection from use IP Filtering in CentreWare Internet Services For more information refer to the help of CentreWare Internet Services or refer to CentreWare Internet Services Settings P 293 Machine s E mail Address Host Name Set the e mail address host name and domain name of the machine E mail Address Enter the E mail address of the machine with up to 128 single byte characters When rec...

Page 200: ...e Enter the server name or IP address of the HTTP proxy server Up to 255 characters are allowed You can specify the addresses by IPv4 address IPv6 address and FQDN HTTP Proxy Server Port Number Set the HTTP proxy server port number from 1 to 65535 The default value is 8080 Important Do not use the numbers assigned to the other ports HTTP Proxy Server Authentication Select Enabled when authenticati...

Page 201: ...the settings for the HTTPS proxy server are copied to those of the HTTP proxy server HTTPS Proxy Server Name Enter the HTTPS proxy server name or the IP address Up to 255 characters are allowed You can specify the addresses by IPv4 address IPv6 address and FQDN HTTPS Proxy Server Port Number Set the HTTPS proxy server port number from 1 to 65535 The default value is 8080 Important Do not use the n...

Page 202: ...ured by Cisco Systems Inc Enable SIP Server Select whether or not to enable a SIP server SIP Server IP Address Resolution Specify a method for obtaining the IP address for the SIP proxy server and the SIP registrar server Note Even when IP addresses can be resolved automatically using DHCP or DHCP v6 port number login user name login password and server type cannot be resolved automatically Config...

Page 203: ...the type of primary server from Standard or Cisco Secondary Server IP Address Enter the IP address of the secondary server Secondary Server Port Number Set the port number of the secondary server Secondary Server Login User Name Enter the login user name of the secondary server Secondary Server Login Password Enter the login password of the secondary server Secondary Server Type Select the type of...

Page 204: ...y is used for the telephone numbers beginning with 03 such as 0312345678 and 0312345679 Note If you specify a specific telephone number specify the entire telephone number such as 0312345678 Gateway Address Enter the IP address of the VoIP gateway T 38 Settings Configure the settings for T 38 T 38 Transport Protocol Select T 38 transport protocol from TCP or UDP Note When you use VoIP gateway manu...

Page 205: ...m 1 to 120 minutes in 1 minute increments Login Name Enter the name to login to the POP3 server with up to 64 characters Password Enter a password for the POP3 server with up to 64 characters Enter the same password in New Password and Retype Password using the numeric keypad displayed by selecting Keyboard If you do not set the password leave the text boxes blank and select Save POP Password Encr...

Page 206: ... Windows 2000 Kerberos Solaris LDAP SMB and Authentication Agent After you change the authentication system personal folders and personal sheets used with the previous authentication system are not deleted automatically If these folders or job flow sheets are no longer needed delete them from the machine If the same user IDs are also used on the new authentication system personal folders and perso...

Page 207: ...ant Do not use the numbers assigned to the other ports Secondary Server Name Address Enter the secondary server name or IP address Note For IPv4 enter the address in the format xxx xxx xxx xxx where xxx is a numeric value 0 to 255 For IPv6 enter the address in the format xxxx xxxx xxxx xxxx xxxx xxxx xxxx xxxx where xxxx is a hexadecimal value Secondary Server Port Number Set the secondary server ...

Page 208: ...entication Security Settings Authentication User Details Setup is set to No Passcode Required Network User ID Attribute ApeosPort Series Models Only When a smart card is used for LDAP authentication set the attribute of the user name to be used for a smart card ID search The user name is given to the remote service as the authentication information Up to 32 characters are allowed Note This item is...

Page 209: ...tribute Type of E mail Address Set the e mail address attribute type Enter a field attribute name to be used as e mail information from the user information registered on the LDAP server Up to 32 characters are allowed For Windows enter mail for an attribute name used as e mail information Attribute Type of Fax Number Set the fax number attribute type Up to 32 characters are allowed Attribute Type...

Page 210: ...set z The IP address or Internet address of the directory server primary must be set z The port numbers used for LDAP communication must be set on the directory server and the machine SMB Server Settings SMB Server Setup Select the server specification method from By Domain Name and By Domain Server Names IP Address According to the option you selected here set Domain Name and Server Name IP Addre...

Page 211: ...fails the machine cannot perform communication z SSL TLS The machine communicates in SSL TLS Note The Internet Fax Direct P2P feature does not support SMTP SSL TLS communication ThinPrint SSL TLS Communication ApeosPort Series Models Only Select whether or not enable the SSL TLS communications Device Certificate Client Select a certificate for HTTP SSL TLS communications Verify Remote Server Certi...

Page 212: ...t faxes You can also select the setting in which the machine asks to add a digital signature to the Internet fax whenever you send Certificate Auto Store Select whether or not to automatically store an S MIME certificate attached with the e mail when receiving e mail from an address registered on the Address Book PDF DocuWorks XPS Signature Settings ApeosPort Series Models Only Configure signature...

Page 213: ... and G2 PFS Settings Select whether or not to enable PFS Destination IPv4 Address Set the IPv4 address of the destination When entering an IP address enter the address in the format xxx xxx xxx xxx where xxx is a numeric value from 0 to 255 Destination IPv6 Address Set the IPv6 address of the destination When entering an IP address enter the address in the format xxxx xxxx xxxx xxxx xxxx xxxx xxxx...

Page 214: ...cess an OCSP responder from URL as Specified in Certificate or URL as Specified by Administrator URL of OCSP Responder Enter the URL of an OCSP responder when URL as Specified by Administrator has been selected for Send Query to OCSR Responder With Up to 255 characters are allowed OCSP Communication Time Out Specify a time out value for communication between the OCSP responder and the machine from...

Page 215: ...If you change the capacity memory the memory is reset thus all data stored in memory area is erased You cannot allocate more memory beyond its memory capacity When you turn the machine on and the size set exceeds the total memory size the system automatically adjust the memory size Note When a port is set to Disabled the corresponding items to the port do not appear Depending on the amount of data...

Page 216: ...ng buffer for spooling uses memory When this setting is selected specify the memory capacity of a receiving buffer for spooling from 0 50 MB to 32 00 MB in 0 25 MB increments Note that print data exceeding the memory capacity set is not accepted In such cases select Spool to Hard Disk or No Spooling Spool to Hard Disk Carries out spooling The receiving buffer for spooling uses the hard disk Receiv...

Page 217: ...rom 64 to 1024 KB in 32 KB increments Delete Form You can delete registered ESC P K forms 1 Select Delete Form 2 Select the print mode to delete forms ESC P Deletes ESC P K emulation forms Form Number When you select an item to delete you can enter the form number Form Name After you enter the form number and select Confirm the form name matching the form number entered appears 3 Enter the form nu...

Page 218: ...tion Screen A confirmation screen appears to ask whether or not to print the job If a paper type mismatch occurs during printing the machine ignores the paper type specified and prints the job in accordance with Paper Tray Priority Paper Size or Substitute Tray setting For more information refer to Automatic Tray Selection P 46 Display Paper Supply Screen Load another type of paper in the selected...

Page 219: ...he Print User ID feature the user ID must be set in the print driver beforehand For more information refer to the help of the print driver When user ID set in the print driver is not available Unknown User is printed Banner Sheet You can output a banner sheet to separate different jobs by users not to be mixed the outputs The machine outputs the banner sheet before or after the job A date time use...

Page 220: ... This feature does not appear for some models An optional component is required For more information contact our Customer Support Center Cancel Printing Cancels printing Substitute Font and Print Prints using a substitute font Courier is used as the substitute font PostScript Font Substitution Set whether or not to use ATCx as a substitute if a PostScript font specified in a job is not present Not...

Page 221: ...D is set to Spool to Hard Disk When any other setting printing is performed in Data Processing Order OCR Font Glyphs 0 x 5C Allows you to select Backslash or Japanese Yen Sign to print 0x5C character when the OCR fonts are used Note This feature does not appear for some models An optional component is required For more information contact our Customer Support Center ...

Page 222: ...P 130 2 Select an item to set or change First Tab The First Tab means the screen displayed when you select the following tabs in the E mail Store to Folder Network Scanning Scan to PC Store Send Link and Store to USB screens z The E mail tab of the E mail service z The Store to Folder tab of the Store to Folder service z The Network Scanning tab of the Network Scanning service z The Scan to PC tab...

Page 223: ...Web View of File Format in the First Tab Thumbnail Outgoing E mail For the E mail feature set the default value for Add Thumbnail when DocuWorks or XPS is selected for File Format in the First Tab Thumbnail Scan to PC For the Scan to PC feature set the default value for Add Thumbnail when DocuWorks or XPS in selected for File Format in the First Tab Lighten Darken Set the default value for Lighten...

Page 224: ...ault value for Left Right in Edge Erase in the Layout Adjustment screen Specify a value from 0 to 50 mm in 1 mm increments Center Erase Binding Edge Erase Set the default value for Center in Edge Erase in the Layout Adjustment screen Specify a value from 0 to 50 mm in 1 mm increments Quality File Size Set the default value for Quality File Size in the Filling Options screen Select from Quality Nor...

Page 225: ...cated by the remote server when the user logs in to the destination computer for the Scan to PC service This setting is effective for remote authentication None Does not use the remotely authenticated user Remotely Authenticated User Uses the user name and the password of the remotely authenticated user for login User Name for FTP Scan When the remotely authenticated user name is used as a login u...

Page 226: ...zes such as photo and postcard Reduce Enlarge Presets Set the magnifications displayed as Preset which are displayed when Proportional is selected under Reduce Enlarge in the Layout Adjustment screen You can assign any magnification to the R E Preset buttons other than 100 Preset Select a ratio from standard magnification ratios Variable You can specify a magnification from 25 to 400 in 1 incremen...

Page 227: ... First Tab E mail Store to Folder Network Scanning Scan to PC does not appear In addition when the High Compression Image Kit optional is installed to the machine MRC High Compression and Specific Color under File Format is not displayed either For more information on Color Space refer to Color Space P 223 TIFF Format Set the TIFF format for scanned data You can select either TIFF V6 or TTN2 Image...

Page 228: ...ddress or Use FQDN The following are examples of URLs If Use IP Address is selected http 192 168 19 1 scanUrl doc1 get htm If Use FQDN is selected http pc1 mycompany co jp scanUrl doc1 get htm Store Send Link Maximum File Size Set the maximum data size of files that can be stored for the Store Send Link feature You can specify the value from 1 to 200 MB in 1 MB increments The default value is 200 ...

Page 229: ...splaying the Tools screen refer to System Settings Procedure P 130 2 Select an item to set or change Screen Defaults You can set items displayed on the Fax Internet Fax screen Fax Screen Default Set the default screen that appears when the Fax Internet Fax screen is selected in the Services Home screen Select from Fax Tab and Address Book Fax Tab 2nd Column You can set the features that appear in ...

Page 230: ...Layout Adjustment screens to 2 Sided First Page 1 Sided Note This feature is for service representative use For more information contact our Customer Support Center Starting Rate Set the default value for Starting Rate in the Fax Internet Fax Options screen Delay Start Specific Time Set the default value for Specific Time of Priority Send Delay Start in the Fax Internet Fax Options screen when Spe...

Page 231: ...pient appears If the same recipient has been entered the transmission process will start Re enter Broadcast Recipients This setting is required when you selected Enter Twice for Re enter Recipients Set whether or not to allow the Broadcast Send z Enter Once Only Allows the Broadcast Send No need to re enter the recipient z Enter Twice Allows the Broadcast Send Re entering the recipient is required...

Page 232: ...less it is rotated Note If an arbitrary magnification is specified in Reduce Enlarge the Rotate 90 Degrees feature does not function Sender ID For G3 communications you can select whether to notify G3 ID to recipients Save Undelivered Faxes Set whether or not to save a fax document if a fax transmission fails When Yes is selected the Undelivered Faxes button appears on the Secure Print Jobs More t...

Page 233: ...rom 0 to 127 mm in 1 mm increments This setting can conveniently be used together with the following Auto Reduce on Receipt feature Auto Reduce On Receipt When the length of a received fax document exceeds the paper length but is within the page break threshold value select whether or not to automatically reduce the image to fit the page This setting can conveniently be used together with the Bord...

Page 234: ...o reduce 8 5 x 11 size document to A4 while scanning the document Pseudo Photo Gradation Mode You can select a gradation expression mode Selecting this mode enables the machine to change the processing method for gray part halftone to achieve near photo quality Select either Error Diffusion or Dither Changing this setting also changes the photo gradation mode for Color Scanning Black White Folder ...

Page 235: ...rity can be set however if you want to display only one priority level make the settings of all priority levels the same Note This feature is not available for some models An optional component is required For more information contact our Customer Support Center Direct Fax Set whether or not to receive a fax which is instructed using a fax driver from a computer When you select Disabled the Direct...

Page 236: ...ify output tray for each line SIP Line Specify output tray for IP fax SIP Public Folder Printed Files Specifies output tray for public folder for polling Enable Output Destination Setup When Enabled is selected the output tray of the finisher becomes a fax Internet fax dedicated tray Note When papers such as heavyweight paper which cannot be output to the finisher tray are used the machine uses th...

Page 237: ...the recipient s touch screen or Activity Report Depending on the recipient s device however it may not be displayed Specify a local name with up to 20 single byte characters using the keyboard displayed or the numeric keypad Company Logo Register the sender name company logo The company logo is printed in the Transmission Header Text or Cover Page Specify a company logo with up to 60 single byte c...

Page 238: ...eric keypad Internet Fax Control You can configure the settings related to the Internet fax control Internet Fax Path Set the Internet fax communication path Via E mail Server Sends e mail via an SMTP server Direct P2P Directly sends to the machine with the Internet Fax feature without going through an SMTP server You can specify the following two types of e mail address for the Internet Fax featu...

Page 239: ...hine supports the MDN feature Delivery Receipts You can confirm whether the Internet fax you sent is delivered to the recipient s folder successfully Read Receipts You can confirm whether the Internet fax including attachments you sent is processed properly at the recipient Incoming Internet Fax Print Options When an e mail sent from an Internet fax compatible machine to the e mail address of the ...

Page 240: ...from Internet fax to fax select whether or not to add a Transmission Header Text start time company logo recipient name G3 ID and number of pages Fax Transfer Maximum Data Size When forwarding a received e mail from Internet fax to fax set the maximum data size No Limit No limit on data size Limit Size Specify a value from 1 to 65535 KB in 1 KB increments If a data size exceeds the specified value...

Page 241: ...t This option is not applicable to the Internet Fax service Incoming E mail Print Options When an e mail sent to the e mail address of the machine is received you can select the print operation Print Attachment Only Only prints the attached documents Attachment Full Headers Message Prints the e mail headers and body of e mails When you select Attachment Full Headers Message with S MIME Info S MIME...

Page 242: ...on failed Split Send Method Set the default value for the mail split method Split into Pages Splits into pages Split by Data Size Splits by the data size set in Maximum Data Size per E mail Maximum Data Size per E mail Set the upper limit of the data size for splitting mail Specify a value from 512 to 20480 KB in 1 KB increments The default value is 10240 KB Maximum Total Data Size Set the upper l...

Page 243: ...an e mail address E mail Sending When Search Failed Set whether or not to disable the E mail service when a login user fails to retrieve an e mail address Add Me to To Field Set whether or not to automatically add the sender s address to the To field Add Me to Cc Field Set whether or not to automatically add the sender s address to the CC field Edit E mail Recipients Set whether or not to permit t...

Page 244: ...ot to display a confirmation screen for automatically deleting files after printing the files stored in a folder Convert Custom Size to Standard Size Set whether or not to convert custom size to standard size when transferring a fax Internet fax received or a file for Secure Polling in the folder Standard Size Threshold Value Specify a threshold value for converting custom size to standard size wh...

Page 245: ...ve the default setting unchanged Pool Server Login Method Leave the default setting unchanged Job Flow Sheet List Default Leave the default setting unchanged Fax Transfer Resolution Select the resolution setting when you send a color document as a fax using the Job Flow feature Same Resolution High Quality Converts color images to black and white images on a document with the same resolution when ...

Page 246: ...eature is called the Media Print feature Note This feature does not appear for some models An optional component is required For more information contact our Customer Support Center 1 On the Tools screen select Media Print Service Settings For the method of displaying the Tools screen refer to System Settings Procedure P 130 2 Select an item to set or change Text Paper Supply Button 2 to 5 Select ...

Page 247: ... to Delete Expired Files P 256 Stored Job Expiration Date You can set whether or not to automatically delete print files Charge Print Private Charge Print Secure Print or Sample Print stored in the machine Options Set the retention period for stored jobs Select from Off On and Same Date as Files in Folder When On is selected set the value for Files kept for from 1 to 23 hours in 1 hour increments ...

Page 248: ...hat is equal to or larger than the value specified here Note Specify 0 if you do not set passcodes or the minimum number of digits Print Order for All Selected Files Specify the printing order when you select to print all print files stored Date Time Oldest First Prints files in chronological order Date Time Newest First Prints files in reverse chronological order File Name Ascending Prints files ...

Page 249: ... server ASP that is located in the Internet zone server certificate verification is available to prevent phishing attempts as with a Windows web browser Configure the following settings Preparations Download a root certificate CA certificate of the root certification authority which issues the server certificate for the remote server to be connected to a computer connected to CentreWare Internet S...

Page 250: ... CentreWare Internet Services 5 Confirm that the certificate has been imported Otherwise proceed to step 6 1 Click Certificate Management 2 Select Trusted Certificate Authorities for Category and then click the Display the list button 3 Select the check box next to the certificate you want to confirm 4 Click the Certificate Details button 6 Configure connection settings for the remote server 1 Cli...

Page 251: ...68 1 1 IPv4 http v2 2001 DB8 1234 IPv6 z When specified with V3 http v3 www example com http v3 192 168 1 1 IPv4 http v3 2001 DB8 1234 IPv6 z When specified with V4 new version http v4 www example com http v4 192 168 1 1 IPv4 http v4 2001 DB8 1234 IPv6 Note When the URL is specified with V3 V4 new version is used for connection Begin with https for a protocol with an encryption feature 4 Configure...

Page 252: ...ntication Notification Set whether or not to notify the remote server of machine information and user authentication information every time the machine connects to the remote service Note The remote service determines whether to use the information No need to configure settings on the control panel Notify User Authorization Information Set whether or not to notify the remote service of user author...

Page 253: ...r Setup For the method of displaying the Tools screen refer to System Settings Procedure P 130 2 Select an item to set or change Web Applications Version Select a version of the Web applications service from V2 Old Version and V4 New Version Important If V2 Old Version is selected the following settings become invalid Delete Persistent Cookie Upon Closing Clear Cache Upon Closing Use Cache Accept ...

Page 254: ...essing the site or to display a confirmation screen for access if SSL certificate verification fails Enable File Printing Set whether or not to use the File Printing feature The File Printing feature allows you to directly print the printable files obtained from the remote Web server ...

Page 255: ...uments or print documents sent from a computer in the machine You also can send a file stored in a folder via e mail or retrieve a file stored in a computer on a network You can create a private folder and a public folder in the machine and use them separately depending on your purpose You can create up to 500 folders You can check the current folders in a Folder List For more information refer to...

Page 256: ...de entry is required when printing or deleting the file in the folder Delete Files After Retrieval When a file stored in a folder is printed or is retrieved from a remote server set whether the file should be deleted No The file is left stored Yes After the file is printed or is retrieved by an external source it is automatically deleted Note If you select Yes a file is not deleted when retrieved ...

Page 257: ...ored Programming The Stored Programming feature enables you to register frequently used settings and record a series of operations For more information on operation refer to 8 Stored Programming Registering Deleting Renaming Stored Programs in the User Guide Create Job Flow Sheet Job flow is a feature to execute a series of registered actions Up to 1000 job flow sheets can be created The target of...

Page 258: ...x to Folder in the above tables when sending or transferring a monochrome document via e mail FTP or SMB the transferred document cannot be opened on the destination machine if JPEG is set for File Format for the job flow Restrictions on Using Job Flow A job flow can be used by single or multiple users or can be used by linking to a specific folder The Authentication feature restricts the use of t...

Page 259: ...that were registered upon each job flow creation You can enter up to 128 single byte characters For information about how to enter characters refer to Entering Text P 34 Search by Keyword Searches for job flows that fully match the entry The machine searches through keywords that were registered upon each job flow creation For information about how to enter characters refer to Entering Text P 34 S...

Page 260: ...d Speed Dial Specify an address with a speed dial Enter the speed dial with the numeric keypad and select Save The address specified appears in Name Fax Number in the Send Fax screen New Recipient Specify a new address The address specified appears in Name Fax Number in the Send Fax screen Name Fax Number Displays the recipient name or fax number specified Delete Recipient Deletes all information ...

Page 261: ...r the selected recipient Edit Displays the Edit Recipient screen which allows you to check or change the recipient selected For more information on the Edit Recipient screen refer to 5 Scan in the User Guide Close Menu Deselect the selected item Message Enter body message of an Internet fax with the keyboard displayed Internet Fax Profile Select an Internet fax profile A profile is specified to re...

Page 262: ...rom 1 to 5 z Resend Interval Set the transmission retry interval from 30 to 300 seconds Encryption Set whether or not to encrypt the e mail transmission Note To encrypt e mail transmission the configuration of S MIME is required To encrypt e mail transmission a certificate is required To enable encryption select On before specifying an address On will be disabled after an address is specified Digi...

Page 263: ...ress appears in the Transfer via SMB 1 or Transfer via SMB 2 screen For more information on the Address Book refer to Add Address Book Entry P 265 File Format Specify an output file format For more information on the File Format screen refer to 5 Scan in the User Guide Resend Attempts Set whether or not to try sending again if a transmission fails If you select On set the number of resend attempts...

Page 264: ...ion E mail Notification You can receive an e mail notification when a file is saved in a folder or a job flow ends Name E mail Address Set the recipient of the e mail notification Message Enter a message that is displayed in the e mail message body When to Notify Select the e mail notification timing from When file is stored and At the end of Job Flow Delete Recipient Deletes all information for t...

Page 265: ... you add an address to Address Book Fax IP Fax SIP Internet Fax E mail and Server FTP SMB When you register an address on the Address Book select an address type in accordance with the service The address book entry registered with the wrong address type cannot be selected from the original service Note The address numbers correspond to the one touch buttons The one touch buttons are available for...

Page 266: ... When the settings are completed select Save When selecting E mail as the address type The following items appear Factory default setting When selecting Server as the address type The following items appear z Address Type z Given Name z E mail Address z Custom Item 1 Telephone Number z Name z Custom Item 2 Office z Surname z Custom Item 3 Department z S MIME Certificate ApeosPort series models onl...

Page 267: ...xt P 34 Surname Enter a recipient surname with up to 32 single byte characters For information about how to enter characters refer to Entering Text P 34 z Address Type z Delay Start z Fax Number z Remote Folder z Name z F Code z Index z Relay Broadcast z Starting Rate z Billing Day Time z Resolution z Billing Night Time z Cover Page z Billing Midnight z Maximum Image Size z Address Type z Delay St...

Page 268: ...e characters can be used This item is suitable for information represented by a much longer character string such as company division name and company address For more information on the item name refer to Attribute Name of Custom Items 1 2 and 3 P 209 S MIME Certificate ApeosPort Series Models Only Allows you to link an S MIME certificate The S MIME certificate must be registered in advance To li...

Page 269: ...Taro Password Set a password when the forwarding destination server prompts a password entry You can enter up to 32 single byte characters for a password Port Number Set the forwarding destination port number Specify a number from 1 to 65535 Fax Number Enter a fax number with up to 128 digits For information about how to enter characters refer to Entering Text P 34 Index You can register a single ...

Page 270: ...t to the 24 hour display AM and PM do not appear For information on the system clock refer to Time P 149 Remote Folder Select whether or not to send a fax or an Internet fax to a recipient s folder To use folder communications you must obtain the recipient s folder number and passcode in advance 1 Select On 2 Enter a recipient s folder number with the numeric keypad 3 If a passcode is set enter th...

Page 271: ...mber 01 to 09 registered on the relay station with the numeric keypad and then select Add Note If there are more than one broadcast destinations repeat step 4 5 To print a document also at the relay station under select On for Print at Relay Station 6 Select Save Billing Day Time Billing Night Time Billing Midnight Set the connection time for one unit charge in each of the time bands daytime night...

Page 272: ...x Group Recipients You can register addresses for broadcast transmission as a group Each group can include up to 20 address numbers The maximum number of groups that can be registered is 50 Note that recipients to be added to a group must be registered in the speed dials on the Address Book Note Even when the speed dial number of fax recipients address book entries are included in a group the mach...

Page 273: ...ess Select the speed dial or enter the speed dial number to delete with the numeric keypad and then select Delete from this group Add Fax Comment You can register comments to be printed on cover sheets A maximum of 50 comments can be registered each of which can be up to 36 single byte characters For information about how to enter characters refer to Entering Text P 34 Paper Tray Attributes Set a ...

Page 274: ...ed users You can set a limit on the number of pages for each user of the machine You can also check the cumulative number of pages for each user registered Up to 1 000 user data can be registered The settings described here are identical with Create View User Accounts under Authentication of Authentication Security Settings Important Before registering users refer to Accounting Type P 278 and set ...

Page 275: ...ress with up to 128 characters The address set here will be set as From under E mail For information about how to enter characters refer to Entering Text P 34 Account Limit You can place restrictions on the use and the maximum number of allowed pages for each of the Copy Fax Scan and Print features 1 Select Account Limit 2 Select a feature to restrict 3 To set account limits select Change Account ...

Page 276: ...z System Administrator The same authority as a system administrator is given except for the following operation Operate folders Operate job flow sheets Change the passcode of the system administrator z Account Administrator The following authorities are given Create delete change except for passcode and view unavailable depending on some settings user information Create delete change and view acco...

Page 277: ...ing Type All User Accounts Deletes all information registered for each user It also deletes all data including the maximum number of pages cumulative number of pages and printer auditron data Important All job flow sheets folders and documents within folders belonging to the user are deleted If the user is owner of a large amount of material when a large quantity of files is left remaining within ...

Page 278: ...ice User information is registered on the remote service Note When Network Accounting is selected users are prompted to enter their Account ID on the Login screen that is displayed when attempting to use services required for accounting For more information on Network Accounting refer to Types of Account Administration P 389 Xerox Standard Accounting Accounting is carried out based on the user inf...

Page 279: ...alias can be set to 1 to 15 single byte characters Note The name changed is also printed in a report or a list Mask User ID You can set how an entered user ID is shown on the screen Use this feature to enhance security as required Show As you enter the user ID the characters are echoed on the screen in the normal way Hide As you enter the user ID the character string is hidden as a row of asterisk...

Page 280: ...ing Day Time Billing Night Time Billing Midnight P 271 The registered details can be confirmed by printing the Billing Data List For information on how to print refer to Billing Data List P 116 1 Select Fax Billing Data Charge Rate per Unit This is a communication charge per unit You can set a value from 0 1 to 255 9 seconds in 0 1 second increments 2 Select Charge Rate per Unit 3 Select Change Se...

Page 281: ... Copy service Select whether or not to enable the Interrupt mode Select from Disabled and Enabled This feature is available for accounting billing devices other than Card Activated Cumulative and Smart Card Reader Job with Insufficient Credit The feature is effective for the Copy Print and Scan services Select the operation of the machine when the amount remaining in the accounting billing device ...

Page 282: ...me of the products listed above may not be available for this feature depending on the types and settings For information on the products available for this feature and on how to change the settings contact our Customer Support Center ...

Page 283: ...t unauthorized setting changes and ensure security System Administrator s Login ID Set the system administrator s user ID Enter the ID from 1 to 32 single byte characters Note The default of the system administrator s user ID is 11111 1 Select System Administrator s Login ID 2 Select On 3 Select Keyboard 4 Enter the system administrator s ID with up to 32 characters and then select Save 5 Repeat s...

Page 284: ...87 Maximum Login Attempts by System Administrator 288 Passcode Policy 288 Charge Private Print Settings 288 Login Type Allows you to select a type of authentication No Login Required Does not use the Authentication feature Login to Local Accounts Authenticates users based on the user information registered on the machine Note When Login to Local Accounts is selected the machine enters the Login mo...

Page 285: ...the store programming is also restricted z Fax Internet Fax Restricts access to the Fax IP Fax SIP Internet Fax Direct Fax service on the machine If a stored programming contains steps to use the Fax IP Fax SIP Internet Fax service the use of the store programming is also restricted z Scan Restricts access to the E mail Store to Folder Scan to PC Store to USB Store Send Link and Network Scanning s...

Page 286: ...ity to use some features that are restricted for login users The login users can be divided into different authorization groups Note Up to 20 groups can be registered 1 Select Create Authorization Groups 2 Select Group Name and then select Create Delete 3 Select and set any item Group Name Enter a group name with up to 32 single byte characters Restrict Recipient Selection Method Select whether or...

Page 287: ...d using the User ID as registered including upper and lower cases When you select Non Case Sensitive authentication is performed with case ignored even if the User ID has both upper and lower cases Important Do not change the setting while a file is stored for the Private Charge Print Otherwise you may encounter problems such as being unable to print Change the setting after the machine prints all...

Page 288: ... The setting of Passcode Entry from Control Panel is used for authentication on the machine A passcode must always be entered when accessing from remote devices using CentreWare Internet Services or the like regardless of the use of passcode setting Depending on authentication procedures a passcode may be required for other processes as well Note The system administrator s passcode is also require...

Page 289: ...ed When According to Print Auditron is selected Job Login Success Job Login Failure and Job without User ID are displayed z Job Login Success Set the processing to apply to successfully authenticated jobs To print jobs select Print Job To save jobs as Private Charge Print select Save as Private Charge Print Job Note When Save as Private Charge Print Job is selected the Secure Print Sample Set Stor...

Page 290: ...arge Print Job Regardless of whether the Authentication feature is being used or not all received jobs are saved as Charge Print Important When using Save as Charge Print Job all the print jobs are saved regardless of whether or not being successfully authenticated To minimize the unnecessary print jobs specify an expiration date so that they can be automatically deleted after a specified period o...

Page 291: ... Jobs or Jobs Run By Login User Only Hide Job Details This feature is displayed when Allow Job Viewing at All Times or Require Login to View Jobs is selected Select either No or Yes Overwrite Hard Disk Select whether or not to conduct hard disk overwriting When copy fax scan or print processing is completed the data is deleted from the hard disk and the area on which the deleted data was stored is...

Page 292: ...presentative restricted operation refer to Service Rep Restricted Operation P 179 For more information on how to set passcode entry from control panel refer to Passcode Policy P 288 For more information on how to set the system administrator s user ID refer to System Administrator s Login ID P 283 The manager of the organization that this machine is used for must follow the instructions below z As...

Page 293: ...tings This chapter describes how to set up CentreWare Internet Services z Installation of CentreWare Internet Services 294 z Starting CentreWare Internet Services 296 z Configuring Machine Settings Using CentreWare Internet Services 297 ...

Page 294: ... Explorer 8 0 For Windows Vista z Microsoft Internet Explorer 7 0 For Windows XP z Mozilla Firefox 3 0 z Microsoft Internet Explorer 6 0 Service Pack 2 For Windows 2000 z Microsoft Internet Explorer 6 0 Service Pack 2 For Mac OS X 10 6 z Safari 4 z Mozilla Firefox 3 0 For Mac OS X 10 5 z Mozilla Firefox 3 0 For Mac OS X 10 4 z Mozilla Firefox 3 0 z Safari 1 3 For Mac OS X 10 3 9 z Mozilla Firefox ...

Page 295: ...eady set you can skip this step For an environment with DHCP or BOOTP configure the method for obtaining the address If an IP address cannot be obtained automatically or manual configuration is preferred confirm the settings of an IP address a subnet mask and a gateway address For information on how to set an IP address refer to Protocol Settings P 196 4 Select Close repeatedly until the Tools scr...

Page 296: ... host name and the domain name For example if the host name is myhost and the domain name is example com then the Internet address is myhost example com When specifying a port number add and the port number after the Internet address If using the Authentication feature on the machine enter a user ID and passcode in the User Name and Password fields If you are not sure about the user ID and passcod...

Page 297: ...ing used the change does not take effect until you manually reboot the machine If Auto Clear is set to On the changed items are displayed on the control panel after the machine reboots For information about Auto Clear refer to Auto Clear P 150 You may be prompted to enter your user name and passcode when you attempt to change settings on CentreWare Internet Services In that case enter the system a...

Page 298: ...6 CentreWare Internet Services Settings 298 CentreWare Internet Services Settings 6 ...

Page 299: ...ine z Print Overview 300 z Installation When Using USB Port 303 z Installation When Using TCP IP LPD Port 9100 305 z Installation When Using NetWare 308 z Installation When Using Microsoft Network SMB 311 z Installation When Using Internet Printing Protocol IPP 313 z Installation When Using EtherTalk 315 ...

Page 300: ...the machine using USB connection refer to Installation When Using USB Port P 303 Using the Machine as a Network Printer To set up the machine as a network printer the following protocols are available to connect the machine LPD Use LPD when direct communication between the machine and a computer via TCP IP is available For more information on how to set up the machine using LPD refer to Installati...

Page 301: ...ment such as hubs may not be compatible with the automatic frame type detection If a data link indicator corresponding to the port of the network equipment connected with the machine is not lit up change the frame type settings of the machine accordingly with that of the file server Use CentreWare Internet Services to change these settings For more information on how to set up the machine using Ne...

Page 302: ...6 5 The Adobe PostScript 3 Kit optional is required to use the port However for Mac OS X 10 4 11 or later you can use the port without the Adobe PostScript 3 Kit optional 6 The Adobe PostScript 3 Kit optional is required 7 Supports Mac OS X 10 6 only For information on network environments refer to the manual contained in the Driver CD Kit Connection method Local connec tion Network connection Por...

Page 303: ...Mac OS X contained in the CD ROM provided with the driver Step 2 Configuration on the Machine The following describes the configuration procedures to use a USB interface on the machine Note To print binary data using a USB interface set Adobe Communication Protocol to RAW For more information refer to USB P 192 You can configure the settings using CentreWare Internet Services For items that can be...

Page 304: ...ostScript 3 Kit optional is required For Mac OS X 10 5 10 6 English you can use USB without the Adobe PostScript 3 Kit optional if you install the print driver for Mac OS X contained in the CD ROM provided with the driver For information on the installation procedures of Adobe PostScript 3 Kit optional refer to the manual contained in the CD ROM provided with the Adobe PostScript 3 Kit optional Ce...

Page 305: ...Port9100 port without the Adobe PostScript 3 Kit optional if you install the print driver for Mac OS X Step 2 Configuration on the Machine The following describes the configuration procedures to use TCP IP LPD Port 9100 on the machine Enable the LPD Port or the Port9100 port and then configure TCP IP settings Note You can configure the settings using CentreWare Internet Services or the Driver CD K...

Page 306: ...hange Settings 5 Select Enabled and then select Save 5 Select Close repeatedly until the Tools screen is displayed 6 Select Close Note Rebooting the machine may be required depending on the settings When a message displayed on the screen follow the message and reboot the machine 7 Print a configuration report to confirm that the LPD port is enabled and that TCP IP is set up correctly For informati...

Page 307: ...nfigured when the LPD port is enabled z Receiving buffer size for Port 9100 Properties General Setup Memory Settings Port 9100 z Port Settings z IP Mode z Host Name z IPv4 IP Address Resolution Port Settings IP Address Subnet Mask Gateway Address z IPv6 Enable Manual Address IP Address Link Local Address Gateway Address z Domain Name z DNS Configuration IPv4 IPv6 z DHCP DDNS z WINS Server z Port N...

Page 308: ...er CD Kit For the items that can be configured using CentreWare Internet Services refer to CentreWare Internet Services Setting Items P 310 For information on how to configure the setting using the Driver CD Kit refer to the manual contained in the Driver CD Kit Using IPX SPX 1 Display the Tools screen 1 Press the Log In Out button 2 Enter the system administrator s user ID with the numeric keypad...

Page 309: ... Settings 4 Select Port Status and then select Change Settings 5 Select Enabled and then select Save 6 Select Close repeatedly until the Tools screen is displayed 3 Set an IP address and the other addresses Skip this step if an IP address is already set If DHCP or BOOTP is available in your environment configure the method for obtaining the address The configuration of an IP address a subnet mask ...

Page 310: ... Services screen to see help For information on how to start CentreWare Internet Services refer to Starting CentreWare Internet Services P 296 z Receiving buffer size for the NetWare interface Properties General Setup Memory Settings NetWare z Port Settings z Transport Protocol IPX SPX Frame Type z Queue Poll Interval z Printer Server Name z Password z Active Mode z Number of Searches z TBCP Filte...

Page 311: ... or the Driver CD Kit For the items that can be configured using CentreWare Internet Services refer to CentreWare Internet Services Setting Items P 310 For information on how to configure the setting using the Driver CD Kit refer to the manual contained in the Driver CD Kit 1 Display the Tools screen 1 Press the Log In Out button 2 Enter the system administrator s user ID with the numeric keypad o...

Page 312: ...s Setting Items P 312 Step 3 Configuration on the Computer To print from the machine you need to install a print driver on your computer For information on the supported operating systems refer to Supported Operating Systems P 302 For information on the driver installation procedures refer to the manual contained in the Driver CD Kit CentreWare Internet Services Setting Items You can configure the...

Page 313: ...guration procedures to use Internet Printing Protocol IPP on the machine Enable the IPP port and then configure TCP IP settings Note You can configure the settings using CentreWare Internet Services or the Driver CD Kit For the items that can be configured using CentreWare Internet Services refer to CentreWare Internet Services Setting Items P 314 For information on how to configure the setting us...

Page 314: ...Configure other IPP settings as necessary Refer to CentreWare Internet Services Setting Items P 314 Step 3 Configuration on the Computer To print from the machine you need to install a print driver on your computer For information on the supported operating systems refer to Supported Operating Systems P 302 For information on the driver installation procedures refer to the manual contained in the ...

Page 315: ... Internet Services refer to CentreWare Internet Services Setting Items P 316 1 Display the Tools screen 1 Press the Log In Out button 2 Enter the system administrator s user ID with the numeric keypad or the keyboard displayed on the screen and select Enter When a passcode is required select Next and enter the system administrator s passcode and select Enter Note The default user ID is 11111 The d...

Page 316: ...tion procedures of the Adobe PostScript 3 Kit optional refer to the manual contained in the CD ROM provided with the Adobe PostScript 3 Kit optional CentreWare Internet Services Setting Items You can configure the following setting items using CentreWare Internet Services For details on the setting items click Help at the upper right corner of the CentreWare Internet Services screen to see help Fo...

Page 317: ...e various services via e mail on the machine Note This feature does not appear for some models For such models an optional component is required For more information contact our Customer Support Center z E mail Overview 318 z Preparations 320 z Installation Procedures 322 ...

Page 318: ...CentreWare Internet Services Print E mail You can send and transfer e mails with files attached from computers File formats that can be attached to the e mails are TIFF PDF JPEG JFIF XDW DocuWorks documents XBD DocuWorks binders and XPS The message body of e mail is processed according to the settings in Incoming E mail Print Options of CentreWare Internet Services E mail Notification Consumable S...

Page 319: ...an receive the result of the jobs performed by e mail For more information refer to Notify Job Completion by E mail P 173 z E mail Notification You can receive an e mail notification when a file is saved in a folder or a job flow ends For more information refer to E mail Notification P 264 ...

Page 320: ...U U Gateway address Required when multiple networks are connected by gateways U U U U U U Machine e mail address Set the E mail address of the machine O O O O O O DNS server address Required when the addresses for a POP3 server and an SMTP server are set with a domain name format instead of their IP addresses You can also acquire this from DHCP U U U U U U SMTP server address The machine uses a SM...

Page 321: ... server settings contact your System Administrator O Required to be set U Set as required Item Description E mail Store Send Link Print E mail E mail Notification Job Completion Notice via SMTP via POP3 Machine e mail address When using the E mail feature on the machine an e mail account of the machine must be registered on a mail server in advance O O O O O O Host name Set the host name and domai...

Page 322: ...admin 3 Select Tools on the Services Home screen 2 Enable ports to use for the E mail feature 1 Select Connectivity Network Setup 2 Select Port Settings 3 Select Send E mail and then select Change Settings 4 Select Port Status and then select Change Settings 5 Select Enabled and then select Save 6 Select Close 7 Select Enabled on the Receive E mail Port Status screen under Receive E mail as descri...

Page 323: ...board displayed on the screen and select Enter When a passcode is required select Next and enter the system administrator s passcode and select Enter Note The default user ID is 11111 The default passcode is x admin 3 Select Tools on the Services Home screen 2 Set up the e mail address of the machine 1 Select Connectivity Network Setup 2 Select Machine s E mail Address Host Name and then configure...

Page 324: ...t S MIME Settings and then set the items For more information on how to configure S MIME refer to S MIME Settings ApeosPort Series Models Only P 211 9 Select Close repeatedly until the Tools screen is displayed 10 Select Close Note Rebooting the machine may be required depending on the settings When a message displayed on the screen follow the message and reboot the machine 11 Print a configuratio...

Page 325: ...ired For more information contact our Customer Support Center z Scan Service Overview 326 z Configuration of Store to Folder 328 z Configuration of Scan to PC 330 z Configuration of Store to USB 333 z Configuration of Network Scanning Job Template Scanning 334 z Configuration of Scan to Home ApeosPort Series Models Only 337 z Configuration of Job Flow Sheets 342 z Configuration of Store Send Link ...

Page 326: ...g the FTP or SMB protocol You can scan a document you want to retrieve as electronic data and store it on a computer connected to a network For information on the Scan to PC service refer to Configuration of Scan to PC P 330 Network Scanning Job Template Scanning A file defined with scanning conditions is called a job template You can apply a job template to a document scanned on the machine The s...

Page 327: ...ogin user For more information on configuration procedures refer to Configuration of Scan to Home ApeosPort Series Models Only P 337 Store Send Link The machine can convert a scanned document into electronic form store it in the hard disk and send a URL that indicates the location of the document Note To use the Store Send Link feature you need to configure the authentication settings For informat...

Page 328: ...refer to Configuring Machine Settings Using CentreWare Internet Services P 297 1 Display the Tools screen 1 Press the Log In Out button 2 Enter the system administrator s user ID with the numeric keypad or the keyboard displayed on the screen and select Enter When a passcode is required select Next and enter the system administrator s passcode and select Enter Note The default user ID is 11111 The...

Page 329: ...d reboot the machine 6 Print a configuration report to confirm that the WebDAV port is enabled and that TCP IP is set up correctly For information on how to print a configuration report refer to Print Reports P 111 Step 2 Registering a Folder Register a folder to store scanned data For information on registering a folder refer to Create Folder P 255 Step 3 Configuring a Computer To use Network Sca...

Page 330: ...s 7 FTP service of Microsoft Internet Information Server 6 0 z Microsoft Windows 2000 Server Microsoft Windows 2000 Professional or Microsoft Windows XP FTP service of Microsoft Internet Information Server 3 0 or later z Mac OS X FTP service of Mac OS X 10 2 X 10 3 8 10 3 9 10 4 2 10 4 4 10 4 8 10 4 9 10 4 10 10 4 11 10 5 10 6 z Novell NetWare FTP service of NetWare 5 11 or 5 12 For information on...

Page 331: ...Enable the SMB port 1 Select Connectivity Network Setup 2 Select Port Settings 3 Select SMB and then select Change Settings 4 Select Port Status and then select Change Settings 5 Select Enabled and then select Save 6 Select Close repeatedly until the Tools screen is displayed Using FTP Enable the FTP port 1 Select Connectivity Network Setup 2 Select Port Settings 3 Select FTP Client and then selec...

Page 332: ...hat TCP IP is set up correctly For information on how to print a configuration report refer to Print Reports P 111 Step 3 Configuration on the Computer Create a destination folder on your computer z Using FTP Create a destination folder on the server where you login and set write rights on the folder z Using SMB Create a shared folder on your computer and set the write rights on the shared folder ...

Page 333: ...z USB memory devices with the capacity of up to 128 GB z USB memory devices that support FAT12 FAT16 FAT32 or VFAT long name Note USB memory devices that are encrypted with software cannot be used with the machine CentreWare Internet Services Setting Items You can enable disable the Store to USB service using CentreWare Internet Services When you disable the service the Store to USB button is not ...

Page 334: ...008 R2 Microsoft Windows XP Microsoft Windows Vista Microsoft Windows 7 Step 2 Enabling Ports and Setting up TCP IP To use Network Scanning service enable the port and set the IP address The following describes the configuration procedures on the machine Note You can configure the settings using CentreWare Internet Services For information on how to use CentreWare Internet Services refer to Config...

Page 335: ...layed 5 Select Close Note Rebooting the machine may be required depending on the settings When a message displayed on the screen follow the message and reboot the machine 6 Print a configuration report to confirm that the ports are enabled and that TCP IP is set up correctly For information on how to print a configuration report refer to Print Reports P 111 Step 3 Configuring the SNMP Port Configu...

Page 336: ...ironment Settings 336 Scanner Environment Settings 9 Step 4 Configuration on the Computer For details on the setting items click Help at the upper right corner of the CentreWare Internet Services screen to see help ...

Page 337: ...re information about a remote authentication system refer to Authentication System P 206 Destination Computer The following operation system must be installed on a destination computer For Mac OS X a sharing user account is required on the Mac OS X z Microsoft Windows 2000 z Microsoft Windows Server 2003 z Microsoft Windows Server 2008 z Microsoft Windows Server 2008 R2 z Microsoft Windows XP z Mi...

Page 338: ...Settings P 196 4 Select Close repeatedly until the Tools screen is displayed 5 Select Close Note Rebooting the machine may be required depending on the settings When a message displayed on the screen follow the message and reboot the machine 6 Print a configuration report to confirm that the SMB port is enabled and that TCP IP is set up correctly For information on how to print a configuration rep...

Page 339: ...Directory Service For LDAP Server Directory Service Settings a configuration is required regardless of a remote authentication server selected For information on Kerberos Server Settings refer to Kerberos Server Settings ApeosPort Series Models Only P 206 For information on LDAP Server Directory Service Settings refer to LDAP Server Directory Service Settings ApeosPort Series Models Only P 207 For...

Page 340: ...ing for Home Directory is identical with the screen displayed by selecting Properties Connectivity Protocols LDAP LDAP User Mappings Transferring files to a directory specified by CentreWare Internet Services without using LDAP directory service information 1 Select the No LDAP Query check box for Determine Home Directory 2 Enter a directory name of the storage location in Network Home Path Specif...

Page 341: ...onment Settings 9 Step 5 Configuration on the Computer Create a destination folder on your computer and set it as a shared folder and then set write rights on the folder Note To use SMB on Mac OS X set Windows Sharing to On in the Service tab of Sharing under System Preferences ...

Page 342: ... displayed on the screen and select Enter When a passcode is required select Next and enter the system administrator s passcode and select Enter Note The default user ID is 11111 The default passcode is x admin 3 Select Tools on the Services Home screen 2 Enable the SOAP port 1 Select Connectivity Network Setup 2 Select Port Settings 3 Select SOAP and then select Change Settings 4 Select Port Stat...

Page 343: ...SNMP Port Configure the transport protocol for the SNMP port using CentreWare Internet Services 1 Start CentreWare Internet Services For information on how to start CentreWare Internet Services refer to Starting CentreWare Internet Services P 296 2 Configure the transport protocol for the SNMP port 1 Click the Properties tab 2 Click Connectivity 3 Click Port Settings 4 Select the UDP check box und...

Page 344: ...tep 3 Other Settings 344 CentreWare Internet Services Setting Items 344 Step 1 Configuring E mail Configure the e mail settings on the machine For information on how to configure e mail settings refer to E mail Environment Settings P 317 Step 2 Enabling Authentication Configure the authentication settings on the machine For information on how to configure e mail settings refer to Configuration for...

Page 345: ...Message z Attachment z Device Information z Authenticated User For details on the setting items click Help at the upper right corner of the CentreWare Internet Services screen to see help For information on how to start CentreWare Internet Services refer to Starting CentreWare Internet Services P 296 ...

Page 346: ...9 Scanner Environment Settings 346 Scanner Environment Settings 9 ...

Page 347: ...se the services via IP fax SIP on the machine Note This feature does not appear for some models An optional component is required For more information contact our Customer Support Center z IP Fax SIP Overview 348 z Preparations 348 z Installation Procedures 349 ...

Page 348: ...ibes the prerequisites to use the IP fax SIP feature on the machine System Requirements for the Machine z IP Fax SIP Kit z The machine is connected to the intranet The following equipment can also be used but not required z SIP server z VoIP gateway to communicate with a G3 fax machine connected to the public phone line Note For more information about the SIP server and VoIP gateway contact your s...

Page 349: ...tem administrator s user ID with the numeric keypad or the keyboard displayed on the screen and select Enter When a passcode is required select Next and enter the system administrator s passcode and select Enter Note The default user ID is 11111 The default passcode is x admin 3 Select Tools on the Services Home screen 2 Enable the SIP port 1 Select Connectivity Network Setup 2 Select Port Setting...

Page 350: ...e and select Enter Note The default user ID is 11111 The default passcode is x admin 3 Select Tools on the Services Home screen 2 Set SIP User ID 1 Select Connectivity Network Setup 2 Select SIP settings 3 Select SIP User ID Sign in Name and then select Change Settings 4 Enter a SIP User ID and select Save For information on SIP User ID refer to SIP Settings P 202 3 Select Close repeatedly until t...

Page 351: ...information on the fax control refer to Fax Control P 231 5 Configure the local terminal information 1 Select Local Terminal Information 2 Configure the required settings and then select Save For information on the local terminal information refer to Local Terminal Information P 237 6 Select Close repeatedly until the Tools screen is displayed 7 Select Close Note Rebooting the machine may be requi...

Page 352: ...even when SIP Server IP Address Resolution is set to DHCP or DHCP v6 9 Select SIP Registrar Server Setup and then select Change Settings 10 Set the IP address port number login user name login password and server type Note The settings of the port number login user name login password and server type are required even when SIP Server IP Address Resolution is set to DHCP or DHCP v6 11 Select Close ...

Page 353: ...y to register and then select Change Settings 5 Select ID and then select Change Settings 6 Specify an ID and then select Save 7 Select Gateway Address and then select Change Settings 8 Specify the IP address of the VoIP gateway and then select Save 9 Select Save 10 To configure another VoIP gateway repeat steps 4 to 9 11 Select Close 3 Select Close repeatedly until the Tools screen is displayed 4...

Page 354: ...10 Using IP Fax SIP 354 Using IP Fax SIP 10 ...

Page 355: ...ia the Internet Fax on the machine Note This feature does not appear for some models For such models an optional component is required to use this feature For more information contact our Customer Support Center z Internet Fax Overview 356 z Preparations 356 z Installation Procedures 358 ...

Page 356: ... Fax feature configure the following settings for your e mail environment Item Description Internet Fax Inter netFax Direct 1 via SMTP via POP3 via SMTP TCP IP address TCP IP address of the machine TCP IP protocol is used for e mail transmissions O O O Subnet mask The subnet mask is required when a network is divided into subnetworks U U U Gateway address The gateway address is required when multi...

Page 357: ...dels only Note To transmit e mails encrypted by S MIME or with digital signatures attached a certificate must be ready in advance For more information on a certificate refer to Configuration of E mail Encryption Digital Signature P 375 POP3 user name Configure the user name for POP3 receiving Set the password as necessary X O X S MIME settings 2 Configure S MIME U U U Item Description Internet Fax...

Page 358: ...he screen and select Enter When a passcode is required select Next and enter the system administrator s passcode and select Enter Note The default user ID is 11111 The default passcode is x admin 3 Select Tools on the Services Home screen 2 Enable ports to use for the E mail feature 1 Select Connectivity Network Setup 2 Select Port Settings 3 Select Receive E mail and then select Change Settings 4...

Page 359: ... displayed on the screen and select Enter When a passcode is required select Next and enter the system administrator s passcode and select Enter Note The default user ID is 11111 The default passcode is x admin 3 Select Tools on the Services Home screen 2 Set up the e mail address of the machine 1 Select Connectivity Network Setup 2 Select Machine s E mail Address Host Name and then set the items ...

Page 360: ...ct Security Settings 3 Select S MIME Settings and then set the items For more information on how to configure S MIME settings refer to S MIME Settings ApeosPort Series Models Only P 211 8 Select Close repeatedly until the Tools screen is displayed 9 Select Close Note Rebooting the machine may be required depending on the settings When a message displayed on the screen follow the message and reboot...

Page 361: ...the Server Fax service on the machine z Server Fax Overview 362 z Preparations 362 z Installation Procedure 363 Note This feature does not appear for some models For such models an optional component is required For more information contact our Customer Support Center ...

Page 362: ...ature is detected as not installed even if the Fax Kit 2 is installed on the machine During that time therefore fax transmission and reception are disabled and printed reports show that the machine does not support the Fax feature Note The Server Fax service cannot be used together with the Fax service or the Internet Fax service Preparations The following describes the conditions necessary to use...

Page 363: ...refer to Configuring Machine Settings Using CentreWare Internet Services P 297 Note You can switch to the Server Fax feature also on the machine s Control Panel 1 Start a web browser 2 Enter the machine s IP address or the Internet address into the address box on the browser and then click Enter z Example of the IP address entry http 192 168 1 1 IPv4 http 2001 DB8 1234 IPv6 z Example of the Intern...

Page 364: ...ces to display the items in the folder 5 Click on the left of Fax to display the items in the folder 6 On the tree in the left frame click Defaults 7 On the General screen set Scan File Transfer Report under Fax 8 Set Optional Information under Job Log 9 Click Apply to enable the settings 10 On the tree in the left frame click Fax Repository Setup 11 On the Fax Repository Setup screen set the item...

Page 365: ...ngs For more information on the SMTP server settings refer to Step 2 Configuring E mail Environment P 323 The following settings are additionally required for the SMTP server z Domain Name z E mail Address Display Format 13 Click Apply to enable the settings For more information on how to print a settings list refer to Print Reports P 111 ...

Page 366: ...12 Using the Server Fax Service 366 Using the Server Fax Service 12 ...

Page 367: ...ital Signature feature on the machine z Encryption and Digital Signature Overview 368 z Configuration of HTTP Communications Encryption 370 z Configuration of Encryption using IPSec 372 z Configuration of E mail Encryption Digital Signature 375 z Configuration of PDF DocuWorks XPS Signature ApeosPort Series Models Only 379 ...

Page 368: ...yption Features for Communication The data sent between the machine and computers on a network can be encrypted Encrypting HTTP Communications from a Client to the Machine SSL TLS Server The SOAP Internet Services HTTP IPP and WebDAV ports use the HTTP server of the machine The SSL TLS protocol is used to encrypt the HTTP communications between a client and the machine To encrypt communications ei...

Page 369: ...e remote device you must register a root certificate created by a CA of the remote device on the machine Note To use certificates that have already been created import them with CentreWare Internet Services E mail Encryption Digital Signature S MIME is used for E mail Encryption Digital Signature To use S MIME on the machine S MIME certificates are used For an S MIME certificate you can use a cert...

Page 370: ...ate on the machine No certificate is registered to the machine by factory default Configure certificates for an SSL server as needed The following describes the procedures to set up a certificate by CentreWare Internet Services Setting up a Certificate using CentreWare Internet Services To set up a certificate using CentreWare Internet Services you can have the machine create a self signed certifi...

Page 371: ...L TLS Communication Port Number Note Do not use the numbers of any other ports 5 Click Apply 6 When the right frame of the web browser changes to the machine reboot display click Reboot Machine The machine reboots and the settings are enabled Step2 Configuration on the Computer To encrypt communications between a web browser and the machine enter an address beginning with https instead of http in ...

Page 372: ...tificate on the machine z Configuring certificates by CentreWare Internet Services Enable HTTPS and then import a certificate issued by another CA to the machine Note If a certificate to be imported as an IPSec certificate contains V3 extension KeyUsage digitalSignature bit must be asserted Configuration on the Computer Configure the following settings to encrypt communications between a computer ...

Page 373: ...ertificate Management 3 Select Local Device for Category and IPSec for Certificate Purpose and then click the Display the list button 4 Select the check box next to the certificate to set 5 Click the Certificate Details button 6 Click the Use this certificate button 7 Click Reboot Machine The machine reboots and the settings are enabled Step2 Configuration on the Machine Configuration of IPSec The...

Page 374: ... 8 Select Close Step3 Configuration on the Computer The following describes the configuration procedures on the computer Configure the following settings on the computer z Create an IP security policy z Assign the IP security policy For details on the settings refer to the help of the computer ...

Page 375: ... encrypted with S MIME Configuration on the Machine Configure a certificate on the machine No certificate is registered on the machine by factory default Configure the following settings to set up a certificate on the machine z Configuring certificates by CentreWare Internet Services Set up HTTPS communications encryption settings and then configure a certificate on the machine Configuration on Se...

Page 376: ...3 Configure the certificate Note Skip this step for DocuCentre series models 1 Click Security to display the items in the folder 2 Click Certificate Management 3 Select Local Device for Category and S MIME for Certificate Purpose and then click the Display the list button 4 Select the check box next to the certificate to set 5 Click the Certificate Details button 6 Click the Use this certificate b...

Page 377: ...chine 4 Click Apply Step2 Configuration on Sender and Recipient To transmit e mails encrypted or with digital signature attached a device certificate and a personal certificate must be registered with each machine This section describes certificates required for destination and source and registration procedures Note Required certificates include a trusted root certificate authority and all interm...

Page 378: ...achine is not required There are two methods to register the machine s device certificate to a computer z Send an e mail with S MIME digital signature to a computer from the machine or another multifunctional machine and register it to the certificate store of an e mail application in the computer To send an e mail with S MIME digital signature select Always add signature or Select during send for...

Page 379: ...he Computer z Sending a DocuWorks security certificate file from the machine to a computer You must register a personal certificate as the destination on the machine and then register the certificate on the Address Book When you register a personal certificate on the machine include the root certificate in the personal certificate For information on how to import a certificate click Help at the up...

Page 380: ...curity 2 Click Certificate Management 3 Select Local Device for Category and Scan File for Certificate Purpose and then click the Display the list button 4 Select the check box next to the certificate to set 5 Click the Certificate Details button 6 Click the Use this certificate button 7 Click Reboot Machine The machine reboots and the settings are enabled 4 Configure the settings for PDF Signatur...

Page 381: ...er the certificate on the Address Book When you register a personal certificate on the machine include the root certificate in the personal certificate For information on how to register import a certificate click Help at the upper right corner of the CentreWare Internet Services screen to see help z Sending a PDF DocuWorks or XPS signature file from the machine to a computer Make sure that the ro...

Page 382: ...13 Encryption and Digital Signature Settings 382 Encryption and Digital Signature Settings 13 ...

Page 383: ...es and to manage account usage on the machine Note The Remote Access feature is available on the ApeosPort series models only z Overview of Authentication and Accounting Feature 384 z Authentication 386 z Services Controlled by Authentication 391 z Authentication for Job Flow Sheets and Folders 396 z Jobs Manageable by Account Administration 404 z Configuration for Authentication 407 z Configurati...

Page 384: ...te Accounts that authenticates users based on the user information registered on a remote server For more information about the feature refer to Types of Authentication P 388 Note The available remote servers are LDAP Kerberos SMB and ApeosWare Authentication Management or ApeosWare Authentication Agent servers Access Control Allows you to prohibit the operation of the control panel buttons For mo...

Page 385: ...ount administration Local Accounting Network Accounting and Xerox Standard Accounting For more information refer to Types of Account Administration P 389 Available Combinations of Login and Accounting Types You can select the Login and Accounting Types individually but some combinations are not available For more information refer to Authentication and Accounting Relationship P 390 ...

Page 386: ...rator s user ID To login as the system administrator enter the system administrator s user ID in the user ID entry field on the screen Login User A Login User is a user registered on the machine or a remote server To use restricted services enter the user ID and passcode on the screen Note Users who are assigned as System Administrator in User Role have almost the same privileges as the system adm...

Page 387: ...Report for each user Authorization Groups The following four settings can be configured for each authorization group For details on authorization groups refer to Create Authorization Groups P 286 Restrict Recipient Selection Method Allows you to set whether or not to permit the group members to specify recipients when Restrict Recipient Selection Method is set to Only From Address Book For details...

Page 388: ... configured on the client s driver with the information registered on the machine For information on driver settings refer to the help of the driver Login to Remote Accounts ApeosPort Series Models Only Authentication is performed for a remote server User information is not registered on the machine Login to Remote Accounts uses the user information registered on a remote authentication server LDA...

Page 389: ... reports for each user you must be authenticated as the system administrator a user with the System Administrator user role or a user with the Account Administrator user role For information on the types of jobs that can be monitored with account administration refer to Jobs Manageable by Account Administration P 404 For information on how to print reports refer to Print Reports P 111 Network Acco...

Page 390: ...vices Authentication and Accounting Relationship You can individually select Login and Accounting Types and can combine them as described in the following table O Available X Not available 1 Default 2 When Login Type is Login to Remote Accounts and Authentication System is not set to Authentication Agent Accounting Type is automatically set to Accounting Disabled Accounting however can be performe...

Page 391: ...ns that can be set for the machine as a whole refer to Service Access P 285 Services Restricted by User ID Authentication For User ID Authentication the services restricted by authentication and account administration differ depending on the combination of the Authentication and Accounting modes When Login Type is Login to Local Accounts and Accounting Type is Local Accounting The following servic...

Page 392: ...be configured with the remote service When Login Type is Login to Remote Accounts When the remote authentication is used the account administration information can be managed with ApeosWare Log Management sold separately or ApeosWare Accounting Service sold separately For information on ApeosWare Log Management sold separately or ApeosWare Accounting Service sold separately refer to the manuals pr...

Page 393: ...nt and fax the user needs to log in from the computer to the remote server to have the server confirm the user ID When Login Type is Login to Local Accounts and Accounting Type is Xerox Standard Accounting The following services are controlled O Available Not available 1 This column shows whether authentication is required for each service O indicates that authentication is required 2 You can sele...

Page 394: ...k Accounting The following services are controlled For features supported by ApeosWare Log Management sold separately or ApeosWare Accounting Service sold separately refer to the manuals provided with the software O Available Not available 1 This column shows whether authentication is required for each service O indicates that authentication is required 2 The user ID of the card is checked against...

Page 395: ...t sold separately or ApeosWare Authentication Agent sold separately is used as an authentication system you can select features to restrict For information on ApeosWare Authentication Management sold separately or ApeosWare Authentication Agent refer to the manuals provided with the software 3 When Login Type is set to Login to Remote Accounts the Print feature cannot be restricted To restrict pri...

Page 396: ...n the computer cannot be edited or copied on the machine The following four types of job flow sheets are available for the machine General Shared Job Flow Sheets This is a job flow sheet created on the Create Job Flow Sheet screen by a local user when the Authentication feature is disabled When the Authentication feature is disabled this type of job flow sheet can be shared and its settings can be...

Page 397: ...ob flow sheets Types of Folders and Overview The following three types of folders can be used with the machine General Shared Folder This is a folder created by a local user when the Authentication feature is not enabled When the Authentication feature is not enabled this folder is shared and its settings can be changed by any user When the Authentication feature is enabled this folder can be oper...

Page 398: ...nding on whether the Authentication feature is enabled or disabled O Available U Available to the System Administrator only When the Authentication Feature is Disabled Available Job Flow Sheet Operations If you change the authentication setting from enabled to disabled delete all existing personal job flow sheets and create general shared and folder job flow sheets When the Authentication feature ...

Page 399: ...nks however the job flow sheets will no longer be displayed and will be unavailable Create Job Flow Sheet under Setup The following table describes the operations that can be performed on the Create Job Flow Sheet screen under Setup O Available Not available The owner of a copied job flow sheet is the user who copied the document Available Folder Operations If you change the Authentication feature...

Page 400: ...change in the Login Type are linked to folders they cannot be edited or copied but still can be used If you cancel the links however the job flow sheets will no longer be displayed and will be unavailable When the Authentication feature is disabled the relationships between users and folders are as follows O Available Not available Folder operation General Users System Administrators General share...

Page 401: ... as a user other than a guest user in Login to Remote Accounts Important If authenticated as a guest user in Login to Remote Accounts you are treated as an unregistered user local user and cannot operate job flow sheets O Available Not available The owner of a copied job flow sheet is the user who copied the document Available Folder Operations If you change the authentication setting from disable...

Page 402: ...ow sheets which are no longer available for use as a result of a change in the Login Type are linked to folders they cannot be edited or copied but still can be used If you cancel the links however the job flow sheets will no longer be displayed and will be unavailable Linking Job Flow Sheets and Folders When the Authentication feature is enabled the relationships between users and folders are as ...

Page 403: ... a guest user in Login to Remote Accounts Important If authenticated as a guest user in Login to Remote Accounts you are treated as an unregistered user local user and cannot operate job flow sheets or folders O Available Not available Folder Job Flow Unregistered Users Local Users Login Users System Administrators General shared Admin shared Personal General shared Admin shared Personal owner Per...

Page 404: ...89 setting in the System Administration mode Services Jobs Authentication Target User Managed Items Normal Print Machine s print driver Required Login user Pages sheets Other than machine s print driver 1 Unregistered user Pages sheets Secure Print Store Files Required Print Files Not required 2 Login user Pages sheets Sample Set Store Files Print first set Required Login user Pages sheets Print r...

Page 405: ...ception Print Call in Call out Required Fax reception Receptions pages charging units printed pages number of sheets Store Fax Local Folder Automatic Reception to Folder Not required Fax reception Receptions pages charging units Print Folder received Fax Required 1 Login user Printed pages number of sheets Fax Polling Storing for Polling Folders Polling Folders Required 1 Automatic Send to Folder ...

Page 406: ...ations company When fax received pages are split for printing the number of pages counted will be those received not those printed The number of charging units is not counted for the following communications When dialing a fax number using the numeric keypad or the On hook Off hook feature When using an address number in which the billing data is not registered When a phone conversation took place...

Page 407: ...the Login Type and access control and then create a user Login to Remote Accounts Specify the Login Type access control and remote authentication server Change the default authorization group settings and add an authorization group as necessary Enabling Authentication This section describes the procedures for Login to Local Accounts and Login to Remote Accounts respectively When Login to Local Acc...

Page 408: ...thorization Group respectively and then select Save 20 Select Close repeatedly until the Tools screen is displayed 21 Select Close Note Rebooting the machine may be required depending on the settings When a message displayed on the screen follow the message and reboot the machine The machine enters the Login mode and Login is displayed at the lower left of the Services Home screen When Locked Show...

Page 409: ...Configure the settings for the remote authentication server For more information on the Authentication feature refer to Kerberos Server Settings ApeosPort Series Models Only P 206 LDAP Server Directory Service Settings ApeosPort Series Models Only P 207 and SMB Server Settings P 210 18 Select Close repeatedly until the Tools screen is displayed 19 Select Close Note Rebooting the machine may be req...

Page 410: ... with the numeric keypad or the keyboard displayed on the screen and select Enter When a passcode is required select Next and enter the system administrator s passcode and select Enter Note The default user ID is 11111 The default passcode is x admin 3 Select Tools on the Services Home screen 4 Select Authentication Security Settings 5 Select Authentication 6 Select Create Authorization Groups 7 S...

Page 411: ... Select Tools on the Services Home screen 4 Select Authentication Security Settings 5 Select Authentication 6 Select Create Authorization Groups 7 Select a group displayed as No Name and then select Create Delete 8 Enter a group name into Group Name 9 Set the other items For more information on the authorization group settings refer to Create Authorization Groups P 286 10 Select Close repeatedly u...

Page 412: ...nformation 413 Step 1 Preparations The following smart card types are supported by the embedded IC Card Reader z MIFARE Type A Fuji Xerox IC Card Type A Other MIFARE compatible smart cards z eLWISE ELWISE Type B eLWISE ELWISE z FeliCa Fuji Xerox IC Card IC Card compatible with SSFC version 1 0 format Other FeliCa compatible smart cards The embedded IC Card Reader of the machine may not support som...

Page 413: ...n click Smart Card Settings 4 Select the smart card to use 1 Click Edit next to the smart card 2 Select the Enabled check box and then set the priority 3 Click Apply Note You can select multiple smart cards but the card detection time increases in proportion to the number of cards selected We recommend that you select the required cards only 5 Register the smart card that you selected the Enabled ...

Page 414: ...r When a passcode is required select Next and enter the system administrator s passcode and select Enter Note The default user ID is 11111 The default passcode is x admin 3 Select Tools on the Services Home screen 4 Select Accounting 5 Select Accounting Type 6 Select an accounting type and then select Save Note You can select the accounting type from Local Accounting Network Accounting and Xerox S...

Page 415: ...it and Feature Access settings for each service and then select Save For more information on the account limit refer to Account Limit P 275 10 If necessary select a user role and an authorization group for the user under User Role and then select Save Note User Role is displayed only when Login Type is set to Login to Local Accounts For more information on the user role refer to User Role P 276 11...

Page 416: ... refer to Create View User Accounts P 274 Note An optional component is required to use this feature For more information contact our Customer Support Center Log In Log Out from the Operator Panel User Authentication 1 Press the Log In Out button or the login information field on the touch screen 2 Enter the user ID with the numeric keypad or the keyboard displayed on the screen and select Enter W...

Page 417: ...creen 2 Select User Details Setup 3 Select Change Passcode 4 Enter the current passcode and then select Next 5 Select New Passcode and enter a new passcode and then select Save 6 Select Retype Passcode and re enter the new passcode and then select Save 7 Select Close Setting or Changing Passcode by System Administrator The system administrator can set or change passcodes using CentreWare Internet ...

Page 418: ...14 Authentication and Accounting Features 418 Authentication and Accounting Features 14 ...

Page 419: ...rouble during Printing 436 z Trouble during Faxing 439 z Trouble during Scanning 448 z Network related Problems 453 z Media Print Text Trouble 467 z Media Print Photos Trouble 468 z Error Code 469 z Paper Jams 551 z Document Jams 586 z Stapler Faults 589 z Staple Cartridge Taken Off from Unit for the Finisher D2 P with Booklet Maker 595 z Solving Curled Output for the Finisher D2 P with Booklet Ma...

Page 420: ... EP Connection P 162 For more information on the EP system refer to EP System P 724 The machine does not work properly Yes Action Refer to Machine Trouble P 421 No A message is displayed Cause Has a paper or document jam occurred No Yes Action For information on paper jams refer to Paper Jams P 551 For information on document jams refer to Document Jams P 586 No Cause Is an error code displayed Ac...

Page 421: ...supply Refer to 1 Before Using the Machine in the User Guide The Error indicator is blinking The system of the machine or the components installed may have a trouble Switch the main power and power off and then on If the error still is not resolved contact our Customer Support Center The Error indicator is lit Is paper or a document jammed Remove the jammed paper or document If paper is jammed ref...

Page 422: ...connected Check the interface cable connection Refer to Interface Cables P 21 Is the computer s environment correctly set Check the computer environment such as print driver settings Is the required port status set to Enabled Check the status of the port to use and then set the port status to Enabled Refer to Port Settings P 192 Paper is not fed from Tray 5 Is the specified size paper loaded in th...

Page 423: ... specified size Is the document glass or the document cover dirty Clean the document glass and the document cover Refer to Cleaning the Document Cover and Document Glass P 94 Is the document a transparent type such as a transparency film Place the document on the document glass and place a white sheet on top of the document when copying Is the document in the correct position Load the document cor...

Page 424: ...ions Refer to Paper Types P 36 or Loading Paper P 46 Is paper exceeding the maximum fill line in the tray Load paper in the paper tray so that it does not exceed the maximum fill line Refer to Loading Paper P 46 Are the paper guides set correctly Load the paper correctly and align the paper guides to the paper Refer to Loading Paper P 46 or Changing the Paper Size P 58 Is the image nearly the same...

Page 425: ...in the User Guide Is an A5 document loaded in landscape orientation on the document feeder when Mixed Size Originals is set to On Load the A5 document in portrait orientation An edge of the document is folded Is the document curled Flatten the curl and load the document again Cannot copy in color Is Output Color set to Black White Set Output Color to Color Refer to 3 Copy Copy Output Color Selecti...

Page 426: ... the copy density or image quality Refer to 3 Copy Image Quality in the User Guide Is the document glossy printing paper Glossy printing paper easily sticks to the document glass and shadows are sometimes copied soiling the image Place a transparency film under the document when copying The copy has black lines Is the constant velocity transport glass for the document feeder dirty Clean the consta...

Page 427: ... to Loading Paper P 46 Is folded or wrinkled paper included in the tray Remove the unsuitable paper or replace all of the paper with new one Refer to Loading Paper P 46 Is the document pasted or folded The pasted or folded section may not be laying flat on the document glass Place a stack of white sheets on top of the document to flatten the document against the document glass The copy has a strip...

Page 428: ...m Cartridge R2 R3 R4 for customers having a spot maintenance contract P 79 Black or colored lines are printed The drum cartridge has deteriorated or is damaged Replace the drum cartridge with a new one Refer to Replacing Drum Cartridge R1 for customers having a spot maintenance contract P 76 and Replacing Drum Cartridge R2 R3 R4 for customers having a spot maintenance contract P 79 The constant ve...

Page 429: ... one Refer to Loading Paper P 46 The paper is unsuitable Load suitable paper Refer to Loading Paper P 46 The entire paper area is printed black The drum cartridge has deteriorated or is damaged Replace the drum cartridge with a new one Refer to Replacing Drum Cartridge R1 for customers having a spot maintenance contract P 76 and Replacing Drum Cartridge R2 R3 R4 for customers having a spot mainten...

Page 430: ...mes wrinkled The paper is unsuitable Replace the paper with new one Refer to Loading Paper P 46 Paper has been added to the paper loaded The paper is damp Text is blurred The paper is unsuitable Replace the paper with new one Refer to Loading Paper P 46 Paper has been added to the paper loaded The paper is damp White or color patches appear vertically The drum cartridge has deteriorated or is dama...

Page 431: ...ing 15 Text or images are printed at an angle The paper guides in the paper tray are not set in the correct positions Adjust the horizontal and vertical paper guides to the correct positions Refer to Loading Paper P 46 Symptom Cause Remedy ...

Page 432: ...gular sized documents business cards transparencies or thin documents In addition the document feeder does not feed documents with sticky tags paper clips or adhesive tape Refer to 3 Copy Copying Procedure in the User Guide The document guides are set in incorrect positions Adjust the document guides to the document Refer to 3 Copy Copying Procedure in the User Guide A piece of torn paper remains ...

Page 433: ...r the document when copying The copy is too dark or light The copy density is set to Darken or Lighten Adjust the copy density Refer to 3 Copy Image Quality in the User Guide The document density is too light Adjust the copy density Refer to 3 Copy in the User Guide The setting for Original Type is inappropriate for the document Copy black text If the printout is too light select Text for Original...

Page 434: ...ipes may be printed on the copies depending on the ratio Adjust the ratio to eliminate the stripes Refer to 3 Copy Copy Reduce Enlarge Making Enlarged Reduced Copies in the User Guide The copy is misaligned or skewed The document is not loaded correctly Load the document correctly Refer to 3 Copy Copying Procedure in the User Guide The document guides on the document feeder are not set in the corr...

Page 435: ... size and then copy Refer to 3 Copy Copying Procedure in the User Guide The document is folded Flatten the curl and load the document again Refer to 3 Copy Copying Procedure in the User Guide Unable to copy in color Output Color is set to Black White Set Output Color to Auto Detect or Color Refer to 3 Copy Copy Output Color Selecting the Color for Copying in the User Guide The document edges are m...

Page 436: ...details and take an appropriate action The IP address or SMB network path is not correctly set Set the correct IP address or SMB network path Refer to Printer Environment Settings P 299 The network between the computer and machine is abnormal Check with your network administrator The port is not enabled Enable the port Refer to Port Settings P 192 The hard disk space of the machine is insufficient...

Page 437: ... in the specified tray Change the size of paper in the tray or change the print option to specify a tray that contains the correct sized paper The image on the document edges is missing on the output The image is larger than the printable area Expand the printable area of the machine or reduce the image size on the printout The printed font differs from the font specified on the computer Font repl...

Page 438: ... color of Secure Print is reproduced using density by default as with printing To closer match the color of Secure Print and files in a folder select On in Image Options Print Page Mode on the Advanced tab of the print driver settings The print color differs from before The color calibration is incorrect Execute auto calibration Refer to Executing Calibration P 97 Black lines are printed A print d...

Page 439: ...ode P 469 Unable to communicate general fax The phone line is not connected correctly The machine is equipped with connectors to which to connect phone lines Communication is enabled only when the phone line is connected to the correct connector When the cable connection is correct the On hook feature allows you to call via general lines The phone dialing method is not available Specify the same d...

Page 440: ...thentication Accounting feature is being used and the fax is being sent directly from the computer When the Authentication Accounting feature is used and you send a fax directly from the computer you must set the user ID and passcode registered on the machine to the fax driver For details on the Authentication Accounting feature refer to Authentication and Accounting Features P 383 For details on ...

Page 441: ...sscode registered on the machine to the fax driver For details on the Authentication Accounting feature refer to Authentication and Accounting Features P 383 For details on how to directly send a fax from the computer refer to 13 Computer Operations Sending Fax in the User Guide IP fax SIP is being received The number of simultaneous connections for IP fax SIP is one The machine cannot send and re...

Page 442: ...ioritize T 38 IP Packets P 204 A large amount of communication data loss occurs because the queue buffer assigned to each QoS of the network relay device such as a switch and router is low Set an appropriate parameter on the network relay device for your network environment A large amount of communication data loss occurs because the communication rates 10M 100M 1000M differ on two sides of the ne...

Page 443: ... connected to the telephone network where the telephone and data networks are operated separately Configure QoS setting for the entire network environment and control traffic Set Prioritize T 38 IP Packets for QoS of the machine For more information on Prioritize T 38 IP Packets refer to Prioritize T 38 IP Packets P 204 The image quality is poor The document glass is dirty Clean the document glass...

Page 444: ...on No paper is set Load paper in the machine to receive faxes Paper is jammed Follow the instructions displayed on the control panel to remove the jammed paper Refer to Paper Jams P 551 The machine is in the System Administration mode The machine cannot receive a fax in the System Administration mode Exit the System Administration mode A machine password has been set When a machine password has be...

Page 445: ...of simultaneous connection for IP fax SIP is one The machine cannot send and receive an IP fax SIP at the same time Wait until the sending completes and then ask the sender to send again The network relay device such as a switch router and firewall cannot go through the port of the machine Enable the port for IP fax SIP of the network relay device The IP filter setting of the machine is incorrect ...

Page 446: ...nment Set appropriate communication parameters on the VoIP gateway for your environment IP fax SIP machine is connected to the data network where the telephone and data networks are operated separately Configure the QoS setting for the entire network environment and control traffic Set Prioritize T 38 IP Packets for QoS of the machine For more information on Prioritize T 38 IP Packets refer to Pri...

Page 447: ... such a document by using the Auto Reduce on Receipt feature and a border limit value for page splitting According to the setting combination specified the received document is printed as follows Refer to Border Limit P 233 or Auto Reduce On Receipt P 233 Although the Folder Selector feature is set however the received document is printed and cannot be stored in the folder An unregistered folder i...

Page 448: ...ng Procedure in the User Guide The document type is unsuitable The document feeder does not feed irregular sized documents business cards transparencies or thin documents In addition the document feeder does not feed documents with sticky tags paper clips or adhesive tape Refer to 5 Scan Scanning Procedure in the User Guide The document guides are set in incorrect positions Adjust the document gui...

Page 449: ...ork cable to the machine Refer to Interface Cables P 21 The network between the computer and machine is abnormal Check with your network administrator Unable to open a folder The folder is unregistered Register the folder Refer to Create Folder P 255 The folder passcode has been forgotten The passcode cannot be retrieved Set the passcode to Off and then set the passcode again Refer to Create Folde...

Page 450: ...on is not correctly specified Correctly specify the save destination The login name is not entered correctly Correctly enter the login name The password is not correctly entered Correctly enter the password The time set on the machine does not agree with that of Windows when SMB transmission is performed to Windows Server 2003 or Windows Server 2008 Synchronize the time settings of the machine and...

Page 451: ...the document cover Refer to Cleaning the Document Cover and Document Glass P 94 The document is a transparent type such as a transparency film If the document is transparent dirt on the document cover may be copied on the image Place a white sheet of paper on top of the document when scanning The document is colored rough or a blueprint Adjust the copy density or image quality when scanning The do...

Page 452: ...User Guide The document is a non standard size Specify the document size Refer to 5 Scan Scanning Procedure in the User Guide The document is folded Flatten the curl and load the document again Refer to 5 Scan Scanning Procedure in the User Guide The image is not scanned in color Color Scanning is set to Black White or Grayscale Set Color Scanning to Color Refer to 5 Scan E mail in the User Guide ...

Page 453: ...ubnet Although Search for Other Computers Start Search Other Computers on the computer is displaying the machine Network Computer does not display the machine If the machine and the computers are set to different networks consult your network administrator The host name specified for the machine is already in use Print out Configuration Report to confirm whether Repetitive Host Name is printed in ...

Page 454: ...cate that no more remote computers can be connected Wait for a while and try printing again Cause Check point Remedy You are trying to delete all print data displayed in the Print window Only the system administrator is allowed to delete all data Confirm whether you are trying to delete the print data from the Print menu Cancel All Documents menu Select the print data to delete and delete from the...

Page 455: ...roup name Re send the print data to the print queue for which the job sender user or group name is registered as the User Use NWADMIN from a computer to register job sender user or group name to User of Print Queue Job transmission to the print queue is prohibited Use PCONSOLE to confirm whether User can register to the queue is set to Yes under Current Queue Status of Print Queue Use PCONSOLE to ...

Page 456: ...lel the port is set to LPT1 and the location is set to automatic mode local under Print Server Information Printer Printer xxx Environment Configuration Use PCONSOLE from computer to set the printer type to parallel the port to LPT1 and the location to automatic mode local and then reflect the configured settings The slave file server configuration is mismatched Bindery Service mode Use PCONSOLE f...

Page 457: ...ed Use the Driver CD Kit from a computer to correctly set the file server name tree name context active mode Use CentreWare Internet Services from a computer to correctly set the file server name tree name context active mode The NetWare port on the machine is not activated Print Configuration Report to confirm whether the NetWare port is activated Select the Enabled check box of NetWare to activa...

Page 458: ... are different Confirm the printer language on the machine Match the printer language of the print data and the printer language configured on the machine Cause Check point Remedy The user is not listed on the print server notification recipient list Use PCONSOLE on the computer to confirm whether the job user or user s group is registered under Print Server Information Printer Printer xxx Environ...

Page 459: ...ng process Confirm whether any error messages are displayed on the control panel Restart the machine Wait until the screen completely goes out to switch on the machine power The machine is not set to the transport protocol corresponding to the computer Confirm the transport protocol selected on the machine Select the transport protocol corresponding to the computer The machine is trying to process...

Page 460: ... printer names is automatically changed when starting the machine Therefore depending on the timing of starting the printer the machine may be started with a different name and documents are printed by a machine other than the one selected A machine that is assigned the same printer name may exist on the network Confirm the printer name and change the name if it is duplicated The printer cannot be...

Page 461: ... CentreWare Internet Services P 294 to confirm whether your browser is supported Selecting the menu on the left frame does not update the right frame contents The screen display is distorted Change the window size for the browser The latest information is not displayed Click the Refresh button Characters are not correctly displayed Use Western European language command Pressing Apply does not appl...

Page 462: ...ain Filtering set Confirm whether your own domain is set to Allow Domains on CentreWare Internet Services Are the SMTP server and or POP3 server operating properly Consult your network administrator Cannot transmit e mail E mail Notification Service Internet Fax and E mail Is the E mail address for the machine configured Is E mail Notification Service set to Enabled For E mail Notification Service...

Page 463: ...he proxy server Set the IP address of a DNS server that can resolve the address of the proxy server z When not connecting via the proxy server Set the IP address of a DNS server that can resolve the destination address The address of the address that does not use a proxy server is incorrect Confirm whether only addresses that do not use a proxy server are set Even if addresses not through a proxy ...

Page 464: ...nt using the proxy server you must configure the machine to use the proxy server to connect to a desired Web server Make sure that you configure the settings to use the proxy server The setting to use a proxy server is configured even though the environment does not use a proxy server In an environment that does not use a proxy server such as when connecting to an intranet do not make the settings...

Page 465: ...y when you submit a print job via an IPv6 network Use an IPv4 network for the Secure Watermark feature The Secure Watermark feature does not function on an IPv6 network When SSL is enabled on CentreWare Internet Services even if you specify http IPv6 address you are not redirected to https IPv6 address When SSL is enabled directly specify https IPv6 address Symptom Remedy On an IPv6 network withou...

Page 466: ... address using the FQDN Symptom Remedy Unable to search devices with IPv6 addresses in UPnP In an IPv6 environment use Function Discovery of WSD In an IPv6 network with no DNS server installed authentication fails if an SMB authentication server is specified using the computer name Directly specify the IPv6 address to specify the computer name of an authentication server When the Web Applications ...

Page 467: ...lems when using Media Print Text are as follows Symptom Cause Remedy Media Print Text is not displayed on the Services Home screen The optional software USB Memory Print Kit is not recognized by the machine Properly set the software option or disconnect the USB cable and then securely insert the USB cable into the connector ...

Page 468: ... the software option or disconnect the USB cable and then securely insert the USB cable into the connector A blank sheet of paper is output Files that cannot be printed image files other than DCF1 0 format are included among the files specified for printing Files that cannot be printed image files other than DCF1 0 format are not printed with index printing Specify printing again excluding the ima...

Page 469: ...n stored in the machine s memory is not secured If an error code is displayed that is not listed in the following table or if you cannot resolve an error despite following the instructions described in the table contact our Customer Support Center The contact number is printed on the label or card attached to the machine Error Code Cause and Remedy 002 770 Cause Unable to process the job template ...

Page 470: ... 003 701 Cause A digital code is embedded in the document to restrict duplication Remedy Use a document in which no digital code is embedded 003 702 Cause You tried to copy sides 1 and 2 of a document simultaneously specifying different Reduce Enlarge ratio for each side Remedy Specify the same Reduce Enlarge ratio for both sides 003 703 Cause The Calibration Chart is not detected correctly Remedy...

Page 471: ...300dpi or lower and scan the document again 003 760 Cause An incompatible combination of feature is specified for document scan conditions Remedy Confirm the selected options 003 761 Cause The paper size of the tray selected for auto tray differs from the paper size of the tray selected for Auto Paper selection Remedy Change the paper size for the tray or change the Paper Type Priority settings 00...

Page 472: ...ne power make sure that the touch screen is blank and then switch on the machine power If the error still is not resolved contact our Customer Support Center 010 326 010 327 010 328 Cause An error occurred in the machine Remedy Switch off the machine power make sure that the touch screen is blank and then switch on the machine power If the error still is not resolved contact our Customer Support C...

Page 473: ...er 012 248 Cause Finisher Tray malfunction Remedy Switch off the machine power make sure that the touch screen is blank and then switch on the machine power If the error still is not resolved contact our Customer Support Center 012 250 012 251 012 252 012 253 Cause Folder Unit malfunction Remedy Switch off the machine power make sure that the touch screen is blank and then switch on the machine po...

Page 474: ... Center 012 334 Cause An error occurred in the machine Remedy Switch off the machine power make sure that the touch screen is blank and then switch on the machine power If the same message is displayed again contact our Customer Support Center 012 911 Cause The sensor was activated because the paper being output to the finisher was removed before the finisher tray is lowered completely into positi...

Page 475: ... error still is not resolved contact our Customer Support Center 016 233 Cause An error occurred in the software Remedy Switch off the machine power make sure that the touch screen is blank and then switch on the machine power If the error still is not resolved contact our Customer Support Center 016 234 016 235 Cause An error occurred in the Authentication feature of the machine Remedy Switch off...

Page 476: ...hat the touch screen is blank and then switch on the machine power If the same message is displayed again contact our Customer Support Center 016 345 016 347 016 348 016 350 016 351 016 360 016 362 016 363 016 364 016 365 016 366 016 367 016 368 016 369 016 370 016 371 Cause An error occurred Remedy Switch off the machine power make sure that the touch screen is blank and then switch on the machin...

Page 477: ...tializing certificates refer to Delete All Certificates Initialize Settings P 164 016 407 016 408 016 409 016 410 016 411 016 412 Cause There is a problem with the customized program registered on the machine Remedy Modify the customized program and install it again 016 450 Cause The SMB host name already exists Remedy Change the host name Refer to Host Name P 200 016 453 Cause Updating of the IPv...

Page 478: ... correct 016 505 Cause Unable to log into the POP3 server when sending e mail Remedy Check on CentreWare Internet Services whether the user name and password used on the POP3 server are correct 016 506 Cause Unable to write the image log because the image log storage space is insufficient on the machine Remedy Execute the job again If the error still is not resolved take one of the following measu...

Page 479: ... usage and print instruction are correct check with the application manufacturer that sent the print job for operations of the application not with Fuji Xerox If the error still is not resolved contact our Customer Support Center 016 517 Cause There is an error in the content described in the PostScript file Remedy Print with the PostScript driver Furthermore modify ProcessColorModel described in ...

Page 480: ...ure the validity of the LDAP server 016 527 Cause LDAP server SSL authentication error This is an SSL authentication internal error Remedy An error occurred in the software Contact our Customer Support Center 016 528 Cause You are logged out of the smart card authentication mode while scanning the data with a digital signature Remedy Log in to the machine with the smart card and then execute the o...

Page 481: ...uthentication Agent is installed Also if the Windows Time Service of the computer on which the Authentication Agent is installed has stopped start the service For more information on the process refer to the manual for the Authentication Agent 016 546 Cause A local user tried to obtain the information of another user Remedy Contact our Customer Support Center 016 548 Cause The machine is not regis...

Page 482: ...s set for essential system data Remedy Confirm the settings for essential system data 016 560 Cause A communications error occurred between the machine and ApeosWare Authentication Management or ApeosWare Authentication Agent Remedy Check whether the network cable is connected and confirm the settings of ApeosWare Authentication Management or ApeosWare Authentication Agent Also print a Configurati...

Page 483: ...erver after connection Remedy Check whether the FTP server s save location is correct 016 580 Cause The machine failed to transfer data using FTP of the Scan to PC service because the file or folder name on the FTP server could not be retrieved after connection Remedy Confirm the access privilege for the FTP server 016 581 Cause The machine failed to transfer data using FTP of the Scan to PC servi...

Page 484: ...om the FTP server after connection Remedy Confirm the access privilege for the FTP server 016 590 Cause The machine failed to transfer data using FTP of the Scan to PC service because there are duplicate file names Remedy Set Do Not Save for the action for file name conflict 016 591 Cause The machine failed to perform the additional processing for the file name conflict using FTP of the Scan to PC...

Page 485: ... print data because of insufficient memory Remedy Stop unnecessary ports or delete unnecessary data to increase memory 016 702 Cause Unable to process print data because of insufficient print page buffer Remedy Take one of the following measures z Set Image Quality to Standard z Increase the print page buffer size z Add memory For more information on the Image Quality refer to the help of the prin...

Page 486: ...g users for Secure Print files refer to 12 Job Status Printing and Deleting Stored Jobs and on folders refer to 6 Send from Folder Checking Operating Files in a Folder in the User Guide 016 707 Cause Unable to print with the Sample Set feature because the HDD Extension Kit optional is not installed Remedy To use the Sample Set feature the HDD Extension Kit optional must be installed Contact our Cu...

Page 487: ... is included in PCL print data Remedy Confirm the print data and try printing again 016 721 Cause An error occurred during print processing Probable causes are as follows 1 Printing was instructed by the Auto Paper selection when Paper Type Priority is set to Auto Paper Off for all paper in the Common Service Settings 2 ESC P K command error Remedy For 1 when printing by the Auto Paper selection s...

Page 488: ...robable causes are as follows 1 Unable to obtain the IP address the string after in the destination e mail address when e mail is sent 2 DNS server was unable to resolve the Internet address the string after by the DNS server when e mail is sent Remedy For 1 confirm the e mail address For 2 confirm the DNS server address 016 735 Cause Attempted to print Job Template List while updating the job tem...

Page 489: ...ion such as ContentsBridge that allows direct transmissions of files but the printing job ticket data had a grammar or print instruction unsupported by the machine Remedy Check whether you are correctly using the application such as ContentsBridge and whether the print instruction was correct If your application usage and print instruction are correct check with the application manufacturer that s...

Page 490: ... Quality to Standard and execute the operation again If the error still is not resolved set Print Page Mode to On 016 762 Cause The specified printer language is not installed on the machine Remedy For Parallel and USB in Print Mode under Port Settings specify correct printer language 016 763 Cause Unable to connect to the POP server Remedy Confirm the POP server IP address set on the machine 016 ...

Page 491: ...rrupted because of insufficient disk space Remedy Delete unnecessary data from the hard disk to free up disk space 016 779 Cause An error occurred during scanned image conversion processing Remedy Retry scanning If using large size paper such as A3 with Resolution set to 600 dpi specify Resolution to 400 dpi or lower in Layout Adjustment If the error still is not resolved contact our Customer Supp...

Page 492: ...When Scanning in the User Guide For more information on Maximum Split Count refer to Maximum Split Count P 242 016 792 Cause Failed to acquire the specified job history when printing a Job Report Remedy The specified job history does not exist 016 794 Cause Media is not inserted correctly Remedy Check whether the media is inserted correctly 016 795 016 796 016 797 Cause An error occurred when read...

Page 493: ...nternal error Remedy Execute the operation again If the error still is not resolved contact our Customer Support Center 017 723 Cause Character strings the DocuWorks Direct Print feature does not support are used Remedy Print the file from DocuWorks Viewer via the PCL print driver 018 400 Cause Although IPSec is enabled the IPSec settings are inconsistent z Although Authenticated by Preshared Key ...

Page 494: ...r system administrator The following is an example of a procedure for Mac OS X 10 6 Note It is recommended that users create a dedicated account for data transfer You can create and set the account on the dialog box that appears by choosing Apple menu System Preferences and then clicking Accounts icon 1 From Apple menu choose System Preferences and then click Sharing 2 Make sure that File Sharing ...

Page 495: ...icking Accounts icon 1 From Apple menu choose System Preferences and then click Sharing 2 Make sure that File Sharing check box is selected 3 Select the folder being shared from folders listed in the Shared Folders filed 4 Choose Read Write as privilege option for the user listed in the Users field Note For information on how to change the access privilege settings on other version of Mac OS consu...

Page 496: ... The destination HTTP server for the scanned document is accessible by PC z The server settings 018 563 Cause A server side error occurred Received HTTP Status 5xx Remedy Check the followings z The destination HTTP server for the scanned document is accessible by PC z The server settings 018 564 Cause DNS resolution for the specified hostname failed Remedy Check the followings z The destination HT...

Page 497: ...ate authentication error occurred on the HTTP server Remedy Check the followings z The destination HTTP server for the scanned document is accessible by PC z The SSL client certificate is registered on the machine z The device certificate is correctly registered on the HTTP server 018 571 Cause An internal error occurred Remedy Perform the same operation again If the problem persists contact our C...

Page 498: ...gin user does not have Read rights to the file z The login user does not have Write rights to the file z The login user does not have Delete rights of the directory or file z Made a delete request to the directories or files but all of them are read only z Made a delete request to the directories or files but some of them are read only Remedy 1 Check whether the NetWare server is accessible by PC ...

Page 499: ...NAME DAT file Remedy When Rename New File is set as the process to be executed when file names are duplicate check the NEXTNAME DAT file is correct 018 590 Cause A file or folder of the same name was detected on the server Remedy Take one of the following measures 1 Execute the operation again by not accessing the same folder or the same server from multiple machines 2 If the error still is not re...

Page 500: ...conditions start position to narrow the search range and execute the operation again If the error still is not resolved consult your network administrator 018 704 Cause An LDAP server protocol error occurred as a result of the Address Book operation The server returned RFC2251 Result Message No 4 size limit exceeded for Address Book query Remedy Change the search conditions start position to narro...

Page 501: ...ional status of the server 018 712 Cause An LDAP server protocol error occurred as a result of the Address Book operation The server returned RFC2251 Result Message No 12 unavailable extension for Address Book query Remedy Have your network administrator confirm the operational status of the server 018 713 Cause An LDAP server protocol error occurred as a result of the Address Book operation The s...

Page 502: ...mart card is not registered on the machine Remedy Register the root or intermediate CA certificate on the smart card on the machine 018 727 Cause Authentication by the Kerberos server failed Remedy Check the certificate on the smart card and then update the certificate if it is invalid or revoked Also check whether the certificate is enabled in the server 018 728 Cause Authentication by the Kerber...

Page 503: ...ncorrect authentication user name and password Remedy The LDAP server has a security problem Confirm your authentication user name and password to cancel an incorrect login name If the error still is not resolved have your network administrator confirm the authentication settings on the LDAP server 018 750 Cause An LDAP server protocol error occurred as a result of the Address Book operation The s...

Page 504: ...m the LDAP server status 018 768 Cause An LDAP server protocol error occurred as a result of the Address Book operation The server returned RFC2251 Result Message No 68 already exists for Address Book query Remedy The LDAP server has an update problem Have your network administrator confirm the LDAP server status 018 769 Cause An LDAP server protocol error occurred as a result of the Address Book ...

Page 505: ... start position to narrow the search range and execute the operation again If the error still is not resolved consult your network administrator 018 786 Cause An LDAP server protocol error occurred as a result of the Address Book operation The server returned RFC2251 Result Message No 86 unknown authentication method for Address Book query Remedy Have your network administrator confirm the LDAP se...

Page 506: ...nfirm the LDAP server status 018 797 Cause An LDAP server protocol error occurred as a result of the Address Book operation The server returned RFC2251 Result Message No 97 referral limit exceeded for Address Book query Remedy Have your network administrator confirm the LDAP server status 012 210 012 211 021 212 Cause An error occurred in the USB IC card reader Remedy Check the connection between ...

Page 507: ...f the machine power make sure that the touch screen is blank and then switch on the machine power Execute the operation again If the error still is not resolved contact our Customer Support Center 021 508 Cause An error occurred while connecting to EP system via the Internet Remedy Check the followings z The login user of the EP proxy server z The password of the EP proxy server If the error still...

Page 508: ...esolved contact our Customer Support Center 021 523 Cause An error occurred while communicating with the EP server Remedy Enable the SOAP port switch off the machine power make sure that the touch screen is blank and then switch on the machine power If the error still is not resolved contact our Customer Support Center 021 524 021 525 021 526 021 527 021 528 Cause An error occurred while communica...

Page 509: ...make sure that the touch screen is blank and then switch on the machine power If the same message is displayed again contact our Customer Support Center 024 700 Cause The memory capacity or hard disk required to use the optional feature is not installed Remedy Switch off the machine power and then switch it on again after the touch screen goes out If the error still is not resolved contact our Cus...

Page 510: ...5 596 025 597 Cause An error occurred with the hard disk Remedy Replace the hard disk 026 400 Cause More than two devices are connected to the USB host port Remedy Disconnect the third or more devices so that the number of connected devices becomes two If the error still is not resolved switch off the machine power make sure that the touch screen is blank and then switch on the machine power 026 7...

Page 511: ...lt of the automatic deletion of files execute the operation again 026 710 Cause The machine has received and e mail encrypted by S MIME but does not support the encryption method Remedy Take one of the following measures z Ask the sender to send the e mail encrypted by 3DES z Disable the FIPS140 validation mode of the machine 026 711 Cause Exceeded the maximum size allowed for a multi page file wh...

Page 512: ...s follows 1 Unusable characters are included in the path name of the file location 2 The length of the path name of the file location including extension exceeds the number of characters available Remedy Take one of the following measures 1 Change the path name of the file location 2 Set the path in the range of 1 to 255 bytes 026 730 Cause The size of paper loaded in the specified tray is unknown...

Page 513: ...er Remedy Specify the SMTP server name correctly or specify the server by using its IP address 027 501 Cause An POP server error occurred Remedy Execute the operation again If the error still is not resolved contact our Customer Support Center 027 502 Cause Failed to log into the POP3 server when using the POP3 protocol Remedy Confirm whether the user name and password used in the POP3 server are ...

Page 514: ...to transfer data using SMB of the Scan to PC service because the specified password was incorrect When the server is Macintosh the specified user may not have been registered as a user who is permitted to use Windows Sharing Remedy Confirm the password for the shared folder When the server is Macintosh specify a user who is permitted to use Windows Sharing 027 519 Cause The machine failed to trans...

Page 515: ...se The machine failed to transfer data using SMB of the Scan to PC service because a folder could not be created on the SMB server The specified folder already exists Remedy Check whether the specified name is being used for another file or folder on the SMB server 027 525 Cause During forwarding using SMB of the Scan to PC service a file could not be deleted from the SMB server because of one of ...

Page 516: ...547 Cause SMB protocol error An invalid character was detected in the specified domain name Remedy If the error occurred during SMB authentication Consult your network administrator for the domain name and then set it correctly Also check whether the domain name set on the machine is correct To confirm the settings execute the following procedures 1 Enter the System Administration mode and select ...

Page 517: ...nection z TCP IP settings z Connection via Port 137 UDP Port 138 UDP and Port 139 TCP 027 565 Cause SMB protocol error Remedy Execute the operation again If the error still is not resolved contact our Customer Support Center 027 566 Cause SMB protocol error SMB TCP IP is not active Remedy Confirm that SMB TCP IP is active on the Port Settings screen of the Properties tab on CentreWare Internet Ser...

Page 518: ...ied recipient s certificate has been revoked Remedy Specify a valid certificate for the recipient 027 706 Cause Unable to find the S MIME certificate associated with the machine s e mail address when sending e mail Remedy Import the S MIME certificate corresponding to the mail address to the machine 027 707 Cause The S MIME certificate associated with the machine s e mail address has expired when ...

Page 519: ...alled has been registered on the DNS server 027 721 Cause An application interface destination does not exist Remedy Check whether the application linked ApeosWare Flow Service is operating correctly 027 722 Cause The jobs timed out during connection with an application interface destination Remedy Try processing the job flow again 027 723 Cause Authentication at the application interface destinat...

Page 520: ...r scanned documents Set the job flow correctly 027 751 Cause An error occurred during job flow processing Remedy Confirm the settings of the job flow 027 752 Cause A mandatory entry field is blank in the job flow Remedy Take one of the following measures z Do not link folders to job flows that have mandatory entry fields z Set the default values to the mandatory fields of the job flow 027 753 Caus...

Page 521: ...or still is not resolved contact our Customer Support Center 027 763 Cause The machine failed to verify the user information against the remote accounting server Remedy Take one of the following measures z Check whether the remote accounting server is operating properly z Check whether there is no network failure z Connect the network cable securely z Confirm the settings on the machine 027 770 Ca...

Page 522: ...rk administrator The machine supports the following authentication types PLAIN plain text authentication LOGIN BASE64 authentication and CRAM MD5 challenge response 027 779 Cause Failed to authenticate the SMTP server Remedy Confirm the login name and password set to SMTP AUTH 027 796 Cause The received e mail was discarded because no documents were attached to it The machine is set to print attac...

Page 523: ...to send again 033 502 Cause A response is not received for the fax Remedy Confirm the recipient and then execute the operation again Also confirm the recipient s machine memory is full machine is being maintained or other conditions and execute the operation again 033 503 033 504 Cause An error occurred during fax transmission Remedy Execute the operation again 033 505 Cause An error occurred duri...

Page 524: ...fax transmission Remedy Confirm the recipient and then execute the operation again If receiving ask the sender to send again 033 517 Cause An error occurred during fax transmission Remedy Execute the operation again If the error still is not resolved confirm the condition of the other machine 033 518 Cause The other machine cannot correspond to reception of SUB Remedy Check whether the other machi...

Page 525: ...ation again 033 532 033 533 Cause An error occurred during fax transmission Remedy Execute the operation again If receiving ask the sender to send again 033 534 Cause The other machine does not offer a feature to print the number of document sets sent Remedy Do not specify multiple sets 033 535 Cause An error occurred during fax transmission Remedy Confirm information such as the recipient and fol...

Page 526: ... password was omitted or did not match in fax communication Remedy No measure is required 033 555 Cause The password received from the other machine did not match the password for receiving faxes on the machine Remedy Check whether the sender specified an incorrect machine password 033 556 Cause The password sent to the other machine did not match the password for receiving faxes on the other mach...

Page 527: ...s turned off during communication Remedy Wait for a while confirm the Fax service settings and the fax number and then send again if sending If the error still is not resolved contact our Customer Support Center 033 571 Cause Cannot use the Fax service because of causes such as memory is insufficient Remedy Cancel the fax data in the queue or wait for a while and execute the operation again 033 57...

Page 528: ...586 Cause An error occurred during IP fax SIP transmission Remedy Wait for a while and execute the operation again And confirm the following conditions z Whether an IP address can be obtained z Whether the machine can register to the registrar server 033 587 Cause An error occurred during IP fax SIP transmission Remedy Confirm the following conditions z Whether the network cable is connected z Whe...

Page 529: ...e of image data 033 725 Cause The hard disk is full Remedy Delete unnecessary data from the hard disk to free up disk space 033 726 Cause The received document was printed with 1 sided printing because 2 sided printing is not available for mixed sized documents Remedy No measure is required 033 728 Cause The auto print formatting of the received fax document was interrupted by a manual print opera...

Page 530: ... error still is not resolved delete unnecessary data from the hard disk to free up disk space and execute the operation again If the error persists contact our Customer Support Center 033 743 033 744 033 745 033 746 Cause An error occurred during fax transmission Remedy Switch off the machine power make sure that the touch screen is blank and then switch on the machine power Try again If the error...

Page 531: ...nd then switch on the machine power If the same message is displayed again contact our Customer Support Center 042 313 042 316 042 320 042 321 042 322 042 323 042 324 042 325 042 326 042 327 042 328 042 330 042 331 042 338 042 343 Cause An error occurred Remedy Switch off the machine power make sure that the touch screen is blank and then switch on the machine power If the same message is displaye...

Page 532: ...same message is displayed again contact our Customer Support Center 047 310 Cause An error occurred Remedy Switch off the machine power make sure that the touch screen is blank and then switch on the machine power If the same message is displayed again contact our Customer Support Center 047 320 Cause An error occurred Remedy Switch off the machine power make sure that the touch screen is blank an...

Page 533: ...e power make sure that the touch screen is blank and then switch on the machine power If the same message is displayed again contact our Customer Support Center 062 277 Cause A communication error occurred between the document scanning unit and the document feeder Remedy Contact our Customer Support Center Error Code Cause and Remedy If you cannot resolve an error despite following the instruction...

Page 534: ...ment is prohibited Remedy Refer to 1 Before Using the Machine Legal Notice in the User Guide 063 210 Cause An error occurred in the document feeder Remedy Contact our Customer Support Center 063 500 Cause An error occurred Remedy Switch off the machine power make sure that the touch screen is blank and then switch on the machine power If the same message is displayed again contact our Customer Sup...

Page 535: ...ing condition for the Tray and then switch off the machine power make sure that the touch screen is blank and then switch on the machine power If the error still is not resolved contact our Customer Support Center You can use a tray other than Tray 4 074 211 Cause An error occurred in Tray 4 Remedy Switch off the machine power make sure that the touch screen is blank and then switch on the machine...

Page 536: ... Cause Tray 6 HCF malfunction Remedy Confirm the paper loading condition for Tray 6 HCF and then turn the machine off and then on If the error still is not resolved contact our Customer Support Center 078 262 078 263 078 264 078 265 078 266 078 267 078 268 078 269 078 270 078 271 Cause Tray 6 HCF malfunction Remedy Confirm the paper loading condition for Tray 6 HCF and then turn the machine off an...

Page 537: ...y Switch off the machine power make sure that the touch screen is blank and then switch on the machine power If the same message is displayed again contact our Customer Support Center 091 407 Cause An error occurred in the drum cartridge R1 Remedy Pull out the drum cartridge R1 and then insert the cartridge again 091 417 Cause An error occurred in the drum cartridge R4 Remedy Pull out the drum car...

Page 538: ...ause An error occurred in the toner cartridge C cyan Remedy Pull out the toner cartridge C cyan and then insert the cartridge again 093 430 093 431 Cause The toner cartridge K black is not installed Remedy Install the toner cartridge K black 094 320 094 321 094 322 094 323 Cause An error occurred Remedy Switch off the machine power make sure that the touch screen is blank and then switch on the ma...

Page 539: ...he Download mode Remedy Contact our Customer Support Center 116 310 116 311 116 312 116 313 116 314 116 315 116 316 116 317 116 318 116 319 116 321 116 322 116 323 116 324 116 325 116 328 116 329 116 330 116 331 116 332 116 333 116 334 116 336 116 337 116 338 116 340 116 341 Cause An error occurred Remedy Switch off the machine power make sure that the touch screen is blank and then switch on the ...

Page 540: ...stomer Support Center 116 386 Cause The fax cable is not connected correctly Remedy Connect the cable securely and then switch off the machine power make sure that the touch screen is blank and then switch on the machine power If the error still is not resolved contact our Customer Support Center 116 387 Cause An error occurred Remedy Switch off the machine power make sure that the touch screen is...

Page 541: ...705 116 706 116 707 Cause An error occurred during PostScript optional processing Remedy Check the print data 116 708 116 709 Cause An error occurred when reading data on the media Remedy Use a computer to confirm the content recorded on the media 116 710 Cause The correct document size could not be judged because the receive data exceeded the HP GL 2 optional spool size Remedy Increase the size a...

Page 542: ...r allowed is 2048 116 742 Cause The logo data cannot be registered because the number of the logo data registration exceeds the maximum number allowed Remedy Delete unnecessary logo data 116 743 Cause The logo data or form cannot be registered because the memory for the form and logo data are insufficient Remedy Increase memory 116 746 Cause The form specified is not registered Remedy Use the form...

Page 543: ... Support Center 118 310 Cause An error occurred in the machine Remedy Switch off the machine power make sure that the touch screen is blank and then switch on the machine power If the same message is displayed again contact our Customer Support Center 121 310 Cause An error occurred in the machine Remedy Switch off the machine power make sure that the touch screen is blank and then switch on the m...

Page 544: ...121 337 121 338 Cause An error occurred between the machine and the device connected Remedy Switch off the machine power make sure that the touch screen is blank and then switch on the machine power If the same message is displayed again contact our Customer Support Center 121 339 Cause An error occurred between the machine and the device connected Remedy Contact our Customer Support Center 121 34...

Page 545: ...3 395 123 396 123 397 123 398 123 399 Cause An error occurred in the machine Remedy Switch off the machine power make sure that the touch screen is blank and then switch on the machine power If the same message is displayed again contact our Customer Support Center Error Code Cause and Remedy If you cannot resolve an error despite following the instructions described in the table contact our Custo...

Page 546: ...2 124 353 124 360 124 361 124 362 124 363 124 372 124 373 124 374 124 380 124 381 124 382 Cause An error occurred in the machine Remedy Switch off the machine power make sure that the touch screen is blank and then switch on the machine power If the same message is displayed again contact our Customer Support Center Error Code Cause and Remedy If you cannot resolve an error despite following the i...

Page 547: ...put is specified or the output destination fails Remedy No measure is required The machine automatically selects the available output destination If the paper is not still output from the specified output destination even after the correct paper size and type is selected contact our Customer Support Center 125 311 Cause An error occurred in the machine Remedy Switch off the machine power make sure...

Page 548: ...3 133 214 133 215 133 216 133 217 133 218 133 219 133 220 133 221 133 222 133 223 133 224 Cause An error occurred during fax transmission Remedy Switch off the machine power make sure that the touch screen is blank and then switch on the machine power If the error still is not resolved contact our Customer Support Center 133 226 Cause A country code not supported by the machine was specified Remed...

Page 549: ...t plain paper bond paper recycled paper side 2 paper user defined custom paper z Confirm the settings by selecting Tools Fax Service Settings Fax Control Receiving Paper Size 1 Select Receiving Paper Size Tray Mode to add a tray to be used for printing the received fax documents 2 Set up paper so that the tray specified tray in Tray Mode can be used for printing the received fax documents If the e...

Page 550: ...splayed for xxx yyy Then immediately switch the main power and power off make sure that the touch screen is blank and then contact our Customer Support Center Completed with an error xxx yyy Cause An error occurred and the operation terminated abnormally Remedy Execute the operation again A fault has occurred The machine has rebooted Select Close If the problem persists call for service xxx yyy Ca...

Page 551: ...000 sheets 555 Paper Jams in Tray 6 HCF B1 S 557 Paper Jams in the Transfer Module 560 Paper Jams in the Bottom Left Cover 562 Paper jams in the Bottom Right Cover 563 Paper Jams in the Output Tray 564 Paper Jams in the Finisher C2 and the Finisher C2 with Booklet Maker 564 Paper jams in the Finisher D2 P with Booklet Maker 575 Important When a paper jam occurs paper is sometimes torn and remains ...

Page 552: ...the jammed paper Note If paper is torn check for any torn pieces of paper inside the machine 3 Push the tray in gently until it comes to a stop Paper Jams in Tray 3 The following describes how to clear paper jams in Tray 3 1 Pull out Tray 3 Important Paper is sometimes torn and remains inside the machine if you pull out a tray without checking the paper jam position This may cause machine malfunct...

Page 553: ... may cause machine malfunction Check where the paper jam occurred first 2 Remove the jammed paper Note If paper is torn check for any torn pieces of paper inside the machine 3 If paper is jammed in the paper feed section open the inner cover and remove the paper 4 Push the tray in gently until it comes to a stop Paper Jams in Tray 5 Bypass The following describes how to clear paper jams in Tray 5 ...

Page 554: ... Note Do not load paper exceeding the maximum fill line It might cause paper jams or machine malfunctions Paper Jams in Tray 5 Bypass with HCF B1 S The following describes how to clear paper jams in Tray 5 Bypass when HCF B1 S is installed 1 Remove the jammed paper and all paper loaded in Tray 5 Bypass Important When two or more sheets of paper are loaded remove all of the sheets from the tray Not...

Page 555: ...aper feed entrance Note Do not load paper exceeding the maximum fill line It might cause paper jams or machine malfunctions Paper Jams in Tray 6 HCF2 2000 sheets The following describes how to clear paper jams in Tray 6 HCF2 2000 sheets This section describes how to clear paper jams at the following locations Paper Jams in Tray 6 Exit 555 Paper Jams in Tray 6 Top Cover 556 Paper Jams in Tray 6 557...

Page 556: ... put Tray 6 back into position Paper Jams in Tray 6 Top Cover 1 Gently move Tray 6 to the left until it stops by gripping the handle on the top left side of Tray 6 2 Open Tray 6 top cover 3 Remove the jammed paper Note If paper is torn check for any torn pieces of paper inside the machine 4 Close the top cover 5 Gently put Tray 6 back into position 1 2 ...

Page 557: ...ons Paper Jams in Tray 6 HCF B1 S 557 Paper Jams at Lever 1a and Knob 1c 558 Paper Jams at Lever 1b and Knob 1c 559 Paper Jams at Lever 1d and Knob 1c 559 Note Remedy differs depending on where the paper jam occurs Follow the instructions displayed and remove the jammed paper Paper Jams in Tray 6 HCF B1 S 1 Pull out Tray 6 until it stops CAUTION When pulling out the paper tray do it slowly If pull...

Page 558: ...en the front cover of the transport unit 2 Move lever 1a to the right 1 and turn knob 1c to the right 2 Remove the jammed paper Note If paper is torn check for any torn pieces in the tray 3 Return lever 1a to its original position 4 Close the front cover of the transport unit Note If the front cover of the transport unit is not completely closed a message will appear and the machine will not opera...

Page 559: ...Remove the jammed paper Note If paper is torn check for any torn pieces in the tray 3 Return lever 1b to its original position 4 Close the front cover of the transport unit Note If the front cover of the transport unit is not completely closed a message will appear and the machine will not operate Paper Jams at Lever 1d and Knob 1c 1 Open the front cover of the transport unit ...

Page 560: ...unit Note If the front cover of the transport unit is not completely closed a message will appear and the machine will not operate Paper Jams in the Transfer Module The following describes how to clear paper jams in the transfer module Important Before pulling out the transfer module check the touch screen to make sure that no paper remains in the bottom left right cover of the machine Tray 5 Bypa...

Page 561: ... the unit 4 Move the lever 2a to the right and remove the jammed paper 5 Pull down the lever 2b 1 and remove the jammed paper 2 6 Return the lever 2a and 2b to the original position 7 Insert the transfer module completely 1 and turn the green lever 2 to the left 2 Note If you cannot turn the lever pull the transfer module out to the middle and insert it again 8 Close the front cover Note A message...

Page 562: ...he bottom left cover while gripping the release lever 3 Remove the upper jammed paper Note If paper is torn check for any torn pieces of paper inside the machine 4 Remove the lower jammed paper Note If paper is torn check for any torn pieces of paper inside the machine 5 Close the bottom left cover Note A message will be displayed and the machine will not operate if the bottom left cover is even s...

Page 563: ...d arrow button 3 Remove the upper jammed paper Note If paper is torn check for any torn pieces of paper inside the machine 4 Remove the lower jammed paper Note If paper is torn check for any torn pieces of paper inside the machine 5 Close the bottom right cover Note A message will be displayed and the machine will not operate if the bottom right cover is even slightly open 6 If the finisher is ins...

Page 564: ...er 1a 564 Paper Jams at the Lever 1d and the Wheel 1c 565 Paper Jams at the Levers 1a and 1b 566 Paper Jams at the Lever 2a 567 Paper Jams at the Lever 2a Using the knob 2c 568 Paper Jams at the Lever 2b 569 Paper Jams at the Lever 2b Using the Knob 2c 569 Paper Jams at the Lever 3 570 Paper Jams at the Lever H 572 Paper Jams at the 4a for the Finisher C2 with Booklet Maker 572 Paper Jams at the L...

Page 565: ...finisher Note A message will be displayed and the machine will not operate if the front cover of the finisher is even slightly open Paper Jams at the Lever 1d and the Wheel 1c 1 Open the front cover of the finisher 2 Move the lever 1d to the left and then move the lever 6 upward 3 Turn the wheel 1c to the direction indicated by the arrow and then remove the jammed paper Note If paper is torn check...

Page 566: ... not operate if the front cover of the finisher is even slightly open Paper Jams at the Levers 1a and 1b 1 Open the front cover of the finisher 2 Move the lever 1a to the right 3 Remove the jammed paper Note If paper is torn check for any torn pieces of paper inside the machine 4 If the paper cannot be removed return the lever 1a to the original position and move the lever 1b to the right ...

Page 567: ...Note A message will be displayed and the machine will not operate if the front cover of the finisher is even slightly open Paper Jams at the Lever 2a 1 If the edge of the jammed paper comes out from the exit of the output tray gently pull out the paper to remove 2 Open the front cover of the finisher 3 Move the lever 2a to the right 4 Remove the jammed paper Note If paper is torn check for any tor...

Page 568: ... operate if the front cover of the finisher is even slightly open Paper Jams at the Lever 2a Using the knob 2c 1 If the edge of the jammed paper comes out from the exit of the output tray gently pull out the paper to remove 2 Open the front cover of the finisher 3 Move the lever 2a to the right 4 Turn the knob 2c to the direction indicated by the arrow and then remove the jammed paper ...

Page 569: ...inisher is even slightly open Paper Jams at the Lever 2b 1 Open the front cover of the finisher 2 Move the lever 2b to the right and remove the jammed paper Note If paper is torn check for any torn pieces of paper inside the machine 3 Return the lever 2b to the original position 4 Close the front cover of the finisher Note A message will be displayed and the machine will not operate if the front c...

Page 570: ...ion indicated by the arrow 4 Gently pull out the paper to remove Note If paper is torn check for any torn pieces of paper inside the machine 5 Return the lever 2b to the original position 6 Close the front cover of the finisher Note A message will be displayed and the machine will not operate if the front cover of the finisher is even slightly open Paper Jams at the Lever 3 1 Open the front cover ...

Page 571: ... Note If paper is torn check for any torn pieces of paper inside the machine 4 Return the lever 3 to the original position 5 Close the front cover of the finisher Note A message will be displayed and the machine will not operate if the front cover of the finisher is even slightly open ...

Page 572: ... of the finisher upward 2 Gently pull out the paper to remove 3 Return the exit cover H to the original position Paper Jams at the 4a for the Finisher C2 with Booklet Maker 1 Open the front cover of the finisher 2 Pull out the unit 4 3 Turn the knob 4a to the left and remove the jammed paper ...

Page 573: ... Note A message will be displayed and the machine will not operate if the front cover of the finisher is even slightly open Paper Jams at the Lever 4b for the Finisher C2 with Booklet Maker 1 Open the front cover of the finisher 2 Move the lever 4b to the left 3 Remove the jammed paper if there is 4 Pull out the unit 4 ...

Page 574: ... be displayed and the machine will not operate if the front cover of the finisher is even slightly open Paper Jams at the Booklet Tray for the Finisher C2 with Booklet Maker 1 Open the front cover of the finisher 2 Turn the knob 4a to the right to eject the jammed paper onto the booklet tray 3 Remove the jammed paper Note If paper is torn check for any torn pieces of paper inside the machine 4 Clo...

Page 575: ...r Unit is Installed 581 Paper Jams at the Knob 2c the Levers 2e 2f and the Tri fold Output Tray 2d when D2 Folder Unit is Installed 582 Paper Jams at the Tri fold Tray 2d and the Lever 2g when D2 Folder Unit is Installed 583 Paper Jams at the Unit 4 and Knob 4a for the Finisher D2 P with Booklet Maker 583 Paper Jams at the Output Tray 584 Paper Jams at the Finisher Tray 584 Paper Jams at the Bookl...

Page 576: ... Make sure that the machine has stopped before opening the left cover of the finisher 2 Move the lever 1a downwards and turn the knob 1c anti clockwise Remove the jammed paper Note If paper is torn check for any torn pieces of paper inside the machine 3 Return the lever 1a to the original position 4 Close the finisher left cover Note A message will be displayed and the machine will not operate if ...

Page 577: ...ide the machine 3 Return the lever 1d to the original position 4 Close the finisher left cover Note A message will be displayed and the machine will not operate if the front cover of the finisher is even slightly open Paper Jams at the Lever 1b 1 Make sure that the machine has stopped before opening the left cover of the finisher 2 Move the lever 1b rightwards and remove the jammed paper Note If p...

Page 578: ...s at the Lever 3b and 3d 1 Make sure that the machine has stopped before opening the right cover of the finisher 2 Move the levers 3b and 3d and remove the jammed paper Note If paper is torn check for any torn pieces of paper inside the machine 3 Return the lever 3b and 3d to the original position 4 Close the finisher right cover Note A message will be displayed and the machine will not operate if...

Page 579: ...nside the machine 3 Return the lever 3e to the original position 4 Close the finisher right cover Note A message will be displayed and the machine will not operate if the front cover of the finisher is even slightly open Paper Jams at the Lever 3g and the Knob 3f 1 Make sure that the machine has stopped before opening the right cover of the finisher 2 Move the lever 3g and turn the knob 3f to the ...

Page 580: ...er 4b and the Knob 3a 1 Make sure that the machine has stopped before opening the right cover of the finisher 2 Move the levers 4b and turn the knob 3a to the right Remove the jammed paper Note If paper is torn check for any torn pieces of paper inside the machine 3 Return the lever 4b to the original position 4 Close the finisher right cover Note A message will be displayed and the machine will n...

Page 581: ...ide the machine 3 Return the lever 2a to the original position 4 Close the finisher right cover Note A message will be displayed and the machine will not operate if the front cover of the finisher is even slightly open Paper Jams at the Lever 2b and the Knob 2c when D2 Folder Unit is Installed 1 Make sure that the machine has stopped before opening the right cover of the finisher 2 Move the levers...

Page 582: ...re that the machine has stopped before opening the right cover of the finisher 2 Pull out the tri fold output tray 2d swing the lever 2e and remove the jammed paper Note If paper is torn check for any torn pieces of paper inside the machine 3 If you cannot remove the paper in step 2 return the lever 2e to the original position Swing the lever 2e turn the knob 2c to the right then remove the jammed...

Page 583: ...ll out the tri fold output tray 2d swing the lever 2g and remove the jammed paper Note If paper is torn check for any torn pieces of paper inside the machine 3 Return the lever 2g to the original position and push back the tri fold output tray 2d 4 Close the finisher right cover Note A message will be displayed and the machine will not operate if the front cover of the finisher is even slightly op...

Page 584: ...ms at the Output Tray 1 Remove jammed paper from the output tray Note If paper is torn check for any torn pieces of paper inside the machine 2 Open and close the right cover of the finisher Note A message will be displayed and the machine will not operate if the front cover of the finisher is even slightly open Paper Jams at the Finisher Tray 1 Remove jammed paper from the finisher tray Note If pa...

Page 585: ...for the Finisher D2 P with Booklet Maker 1 Make sure that the machine has stopped before opening the right cover of the finisher 2 Turn the knob 4a to the right to remove the jammed paper at the booklet output tray Note If paper is torn check for any torn pieces of paper inside the machine 3 Close the finisher right cover Note A message will be displayed and the machine will not operate if the fro...

Page 586: ...ocument jam occurs Follow the instructions displayed and remove the jammed paper Document Jams at the Covers 1 Grip the handle of the top cover of the document feeder and open the top cover until it comes to a stop Note When you fully open the cover it enters a fixed position Open the cover gently 2 Open the left cover until it comes to a stop 3 If the document is not caught in the entry of the do...

Page 587: ... the document is not found in step 8 then pick up the document feeder tray and remove the document 10 Gently return the document feeder tray 11 Make sure that the document is not torn wrinkled or folded and load the document again following the instructions displayed on the screen Note Torn wrinkled or folded documents may cause document jams and damage To scan such documents directly place the do...

Page 588: ... the original position 5 Make sure that the document is not torn wrinkled or folded and load the document again following the instructions displayed on the screen Note Torn wrinkled or folded documents may cause document jams and damage To scan such documents directly place the document on the document glass to make copies ...

Page 589: ...Customer Support Center Important When using Finisher D2 P with Booklet Maker depending on the type of paper that is being stapled the stapled nails may be bent If the bent nails are stuck inside the machine they may eventually cause paper jams Remove the bent staple when opening the staple cartridge cover If you do not remove the bent staple a staple jam may occur as a result Use the staple cartr...

Page 590: ...th Booklet Maker The procedure is the same as for the Finisher C2 1 Make sure that the machine has stopped before opening the front cover of the finisher 2 Grip the lever R1 of the staple cartridge holder and pull out the holder to the right towards you 3 Remove the staple cartridge holder by gripping the orange lever Note The staple cartridge is firmly held When removing the staple cartridge stro...

Page 591: ...he staples cannot be removed after carrying out the above procedures contact our Customer Support Center Staple Jams in the Booklet Staple Cartridge for the Finisher C2 with Booklet Maker or Finisher D2 P with Booklet Maker The following describes how to clear staple jams in the booklet staple cartridge when the Finisher C2 with Booklet Maker optional or the Finisher D2 P with Booklet Maker option...

Page 592: ...n the figure 5 Holding the tabs of the removed staple cartridge return the cartridge to the original position and gently push it until it clicks into place 6 Return the unit to its original position 7 Close the front cover of the finisher Note A message will be displayed and the machine will not operate if the front cover of the finisher is even slightly open CAUTION Be careful in removing jammed ...

Page 593: ...r staple jams in the staple cartridge when the Finisher D2 P with Booklet Maker optional is installed 1 Make sure that the machine has stopped before opening the right cover of the finisher 2 Hold the R1 at the position shown in the figure 3 Pull out the unit Note After removing the unit check the inside of the finisher for any remaining staples 4 Open the unit as shown in the figure and remove th...

Page 594: ...nal position 6 Close the right cover of the finisher Note A message will be displayed and the machine will not operate if the front cover of the finisher is even slightly open If the staples cannot be removed after carrying out the above procedures contact our Customer Support Center ...

Page 595: ...correctly or taken off from its unit accidentally 1 Open the staple cartridge cover as shown in the figure and remove the jammed staple 2 See a lever on the rear side of the unit 3 Move the lever in the direction of the arrow shown in the figure Important Be careful when removing jammed staples to avoid hurting your fingers and nails 4 Turn the unit upside holding the lever and then take off the s...

Page 596: ...t Be careful when removing jammed staples to avoid hurting your fingers 6 Push the staple cartridge in the unit 7 Return the unit to the original position 8 Close the right cover of the finisher Note A message will be displayed and the machine will not operate if the front cover of the finisher is even slightly open ...

Page 597: ...ine is in operation press the De curl button and then the change will be applied immediately Pressing the Reset button on the control panel cannot change the curling correction mode 1 Check how the output copy is curled 2 Check that the De curl button lights up Note When the machine is turned on the de curl mode is set to Auto When you cancel the Energy Saver mode the de curl mode will be set to A...

Page 598: ... this feature be used in Auto mode The Auto mode is entered in the following cases z After turning on the machine z After canceling the Energy Saver mode Upward Curling ON The upward curling can be corrected for all paper If the output paper is curled upward press this button to make it straight Downward Curling ON The downward curling can be corrected for all paper If the output paper is curled d...

Page 599: ...a 612 z Internal Fonts 613 z Optional Components 615 z Alignment Adjustment Settings 618 z Fold Position Adjustment 627 z Adjust Image Transfer 636 z ESC P K Emulation 640 z PDF Direct Print 655 z DocuWorks Direct Print 657 z PCL Emulation 659 z HP GL 2 Emulation 667 z Notes and Restrictions 685 z Using the Telephone 719 z Activity Report 721 z EP System 724 z Glossary 725 ...

Page 600: ...ondition Original Paper Size The maximum size is 297 x 432 mm A3 11 x 17 for both sheets and books Output Paper Size Paper Tray 1 to 4 Maximum SRA3 12 6 x 19 2 320 x 488 mm 13 x 19 330 2 x 482 6 mm Minimum A5 148 x 210 mm Paper Tray 5 Bypass Maximum 13 x 19 330 2 x 483 mm Minimum Postcard 100 x 148 mm Envelope 120 x 235 mm Image loss width Top edge 4 mm or less bottom edge 4 mm or less left and ri...

Page 601: ...ding on the paper type Paper Tray Capacity Standard 500 sheets x 2 trays 870 sheets 1 280 sheets 250 sheets Bypass tray Optional HCF2 2000 sheets 2000 sheets HCF B1 S 2 000 sheets Maximum paper capacity 5 400 sheets standard HCF2 2000 sheets HCF B1 S Important When using 80 gsm paper When using the Simple Catch Tray Continuous Copy 9 999 images Note The machine may pause temporarily to perform ima...

Page 602: ...indows Server 2003 English Microsoft Windows Vista English Microsoft Windows Server 2008 x86 English Microsoft Windows 7 English Microsoft Windows XP Professional x64 English Microsoft Windows Server 2003 x64 English Microsoft Windows Vista x64 English Microsoft Windows Server 2008 x64 English Microsoft Windows Server 2008 R2 English Microsoft Windows 7 x64 English Mac OS X 10 5 10 6 English Optio...

Page 603: ...M KS5843 KS5895 Connectivity Standard Ethernet 100BASE TX 10BASE T USB 2 0 1 Option Ethernet 1000BASE T 2 1 USB 2 0 is supported by Windows 2000 Windows XP Windows Server 2003 Windows Vista Windows Server 2008 x86 Windows 7 Windows XP Professional x64 Edition Windows Server 2003 x64 Windows Vista x64 Windows Server 2008 R2 x64 Windows 7 x64 Mac OS 8 6 9 2 2 and Mac OS X 10 3 9 10 4 11 except 10 4 ...

Page 604: ...F 1 DocuWorks 1 XPS 1 Gray scale TIFF JPEG PDF 1 DocuWorks 1 XPS 1 Full color TIFF JPEG PDF 1 DocuWorks 1 XPS 1 high compressed DocuWorks 1 2 high compressed PDF 1 2 high compressed XPS 1 2 1 Supported only when documents are retrieved using CentreWare Internet Services 2 High Compression Image Kit optional is required Note XPS stands for XML Paper Specification Driver TWAIN Operating System Micro...

Page 605: ...orks 1 high compressed PDF 1 high compressed XPS 1 1 High Compression Image Kit is needed Scan to e mail Important Email Kit optional is required for the DocuCentre series Protocol TCP IP SMTP File Format Monochrome binary TIFF PDF DocuWorks XPS Gray scale full color TIFF JPEG PDF DocuWorks XPS high compressed DocuWorks 1 high compressed PDF 1 high compressed XPS 1 1 High Compression Image Kit is ...

Page 606: ... 9 7 9 dots mm Super fine 400 400 dpi 15 7 15 7 dots mm 600 600 dpi 23 6 23 6 dots mm Applicable Lines Same as the fax function Operating System Microsoft Windows 2000 Microsoft Windows XP Microsoft Windows Server 2003 Microsoft Windows Vista Microsoft Windows Server 2008 x86 Microsoft Windows 7 Microsoft Windows XP Professional x64 Edition Microsoft Windows Server 2003 x64 Edition Microsoft Windo...

Page 607: ...Size Maximum 13 19 12 6 19 2 Minimum Postcards 148 mm 210mm Paper Capacity Approx 500 Sheets A4 Note When using 80 gsm paper Paper Weight 64 300 gsm Dimensions Weight Width 460 Depth 393 Height 184 mm 6 kg Type Output tray 1 Collate Stack Finisher tray 1 Collate offset stacking available Stack offset stacking available Paper Size Paper Weight Output tray Maximum 13 19 12 6 19 2 Minimum postcards 6...

Page 608: ... extension tray are fully extended Width 2 024 Depth 804 mm main unit Finisher C2 when the Large Size UI Kit is installed and the bypass tray and the extension tray are fully extended Type Output tray 1 Collate Stack Finisher tray 1 Collate offset stacking available Stack offset stacking available Booklet tray 1 Collate Stack Paper Size Paper Weight Output tray Maximum 13 19 12 6 19 2 Minimum post...

Page 609: ...o 220 gsm paper can be used for covers When 91 to 220 gsm paper is used for a cover paper that can be used for body contents becomes 64 to 80 gsm Important When using 80 gsm paper Dimensions Weight Width 921 Depth 650 Height 1 010 mm 86 kg Space Requirement Width 2 092 Depth 804 mm main unit Finisher C2 with Booklet when the Middle Size Color UI is installed and the bypass tray and the extension t...

Page 610: ... The supported paper is A4 and A3 Punch Paper Size A3 11 17 B4 A4 A4 8 5 11 8 5 11 B5 7 25 10 5 8 10 8 10 16K Cover A4 9 11 215 315 mm 8 5 13 8 5 14 11 15 8K 4 holes optional are available Number of Holes 2 or 4 3 optional Note US 2 3 Hole Punch Kit for D2 P Finisher is required for 3 holes Paper Weight 64 220 gsm Booklet Finishing Maximum number of sheets 20 sheets 1 5 sheets center folding Paper...

Page 611: ...led and the bypass tray and the extension tray are fully extended Paper Size Paper Weight Maximum A4 Minimum B5 64 220 gsm Paper Capacity Number of Trays 2 000 sheets 1 tray Important When using 80 gsm paper Dimensions Weight Width 389 Depth 610 Height 377 mm 29 kg Space Requirement Width 1 574 Depth 804 mm main unit HCF2 2000 sheets when the bypass tray and the extension tray are fully extended P...

Page 612: ...xtended to 317 432 mm at a maximum The un printable area however may vary depending on the size of paper Note To extend the print area change the PCL print driver setting or the Print Area setting on the touch screen For the setting method on the print driver refer to the help provided for the print driver For more about the setting on the control panel refer to Print Area P 217 When the paper wid...

Page 613: ...re information on the optional HP GL 2 and PCL fonts refer to PCL Emulation P 659 and HP GL 2 Emulation P 667 Stroke fonts for PCL5 and HP GL 2 European Stroke fonts Outline fonts Euro pean ESC P K Roman Sans Serif PDF Arial Arial Italic Arial Bold Arial Bold Italic Courier Courier Italic Courier Bold Courier Bold Italic Symbol Times New Roman Times New Roman Bold Times New Roman Italic Times New ...

Page 614: ...lic Times New Bold Times New Bold Italic Symbol Wingdings Line Printer Times Roman Times Italic Times Bold Times Bold Italic Helvetica Helvetica Oblique Helvetica Bold Helvetica Bold Oblique CourierPS CourierPS Oblique CourierPS Bold CourierPS Bold Oblique SymbolPS Palatino Roman Palatino Italic Palatino Bold Palatino Bold Italic ITC Bookman Light ITC Bookman Light Italic ITC Bookman Demi ITC Book...

Page 615: ...her C2 Staples or hole punches output Finisher C2 with Booklet Maker Staples or hole punches output It also folds output in half or staples folded output US 2 3 Hole Punch Kit for Finisher C 2 3 hole punches output sheets Note This kit is available only when the Finisher C2 or Finisher C2 with Booklet Maker is installed Finisher D2 P with Booklet Maker Staples or hole punches output It also folds ...

Page 616: ...include information on a user time and the number of sets output to the copies prints that have been output on the machine Image Log Kit Adobe PostScript 3 1 Allows you to attach job logs which include information on a user time and the number of sets output to the copies prints that have been output on the machine Secure Watermark Kit Allows you to manage security by embedding information in docu...

Page 617: ... Appendix 16 Note The optional components are subject to change without notice You cannot install the Adobe PostScript 3 Kit and the Emulation Kit simultaneously For the latest information contact our Customer Support Center ...

Page 618: ...pendicularity Rhombic Distortion Adjustment Adjust the distortion of an image Skew Adjustment Adjust a skewed image Scale Adjustment Adjust this when the size scale of the output image is out of alignment Print Position Adjustment Adjust the position of the image in the paper feed direction X direction and in the vertical direction in relation to the paper feed direction Y direction Adjust this fo...

Page 619: ...o a tray 1 Load paper in a tray 2 Press the Log In Out button 3 Enter the system administrator s user ID with the numeric keypad or the keyboard displayed on the screen and select Enter When a passcode is required select Next and enter the system administrator s passcode and select Enter Note The default user ID is 11111 The default passcode is x admin 4 Select Tools on the Services Home screen No...

Page 620: ...cognize the content 11 Select Sample Printout 12 Select the tray in which you loaded paper in step 1 and then select 2 Sided or 1 Sided output color and the number of sheets Note For Perpendicularity select paper of A3 size We recommend that you print about 10 sheets to calculate the average value of the variations 13 Press the Start button The current sample printout is printed If the position of...

Page 621: ...stment refer to Perpendicularity Adjustment P 622 z For skew adjustment refer to Skew Adjustment P 623 z For scale position adjustment refer to Scale Adjustment P 624 z For print position adjustment refer to Print Position Adjustment P 625 16 After you complete adjustment print another sample printout with Sample Printout and check the adjustment results 17 Adjust the alignment again if necessary ...

Page 622: ...istration at the rear of the machine and B as the length of the lead registration at the front of the machine Perpendicularity misalignment amount A B 400 length of Y direction of paper 20 mm For example when A3 is placed horizontally A B 400 277 2 Select Perpendicularity and then select Change Settings 3 Enter a value by adding the perpendicularity misalignment amount measured in step 1 to the cu...

Page 623: ...e image in the opposite direction to the paper feed direction and a negative value when you want to adjust the image in the paper feed direction 1 Check the sample printout and measure the squareness offset amount that occurred Use the following equation to obtain the tilt extent amount with A as the length of the leading registration edge of the output sample and B as the length of the trailing r...

Page 624: ...ive value to reduce it 1 Check the sample printout measuring the amount of scale misalignment The scale may become a negative value depending on the scale misalignment amount z Paper feed direction X direction scale X direction scale misalignment amount image actual measurement length in the X direction image reference length in the X direction X direction scale correction amount 1 scale misalignm...

Page 625: ...nt setting values of Side 1 and Side 2 of Y Magnification Length Note The values displayed in Side 1 and Side 2 vary depending on the machine The Alignment Adjustment Type feature adjusts relative difference between the sides 1 and 2 Thus if adjustable amount to the desired direction is not enough in one side adjust the other side 4 Select Save Print Position Adjustment Adjust the position of the ...

Page 626: ...X Print Position or Y Print Position and then select the Change Settings 3 Enter a value by adding the difference X measured in step 1 to the current setting values of Side 1 and Side 2 of X Print Position Enter a value by adding the difference Y measured in step 1 to the current setting values of Side 1 and Side 2 of Y Print Position Note X Print Position Specify a positive value to move the posi...

Page 627: ...er to adjust the fold position in the tray 2 Press the Log In Out button For more information on how to enter the System Administration mode refer to System Settings Procedure P 130 3 Enter the system administrator s user ID with the numeric keypad or the keyboard displayed on the screen and select Enter When a password is required select Next and enter the system administrator s passcode and sele...

Page 628: ...ommend that you use a name such as Single Fold Plain with which you can recognize the content 12 Select the fold type and then select Change Settings For more information on each type of fold adjustment refer to the following sections z For single fold refer to Single Fold Position Adjustment P 630 z For booklet refer to Booklet Position Adjustment P 631 z For C fold refer to C Fold Position Adjus...

Page 629: ...e items if necessary 17 After you complete adjustment print another sample printout with Sample Printout and check the adjustment results 18 Adjust the alignment again if necessary steps 12 to 14 19 Select Save 20 Select Close repeatedly until the Adjust Fold Position screen is displayed 21 Select the tray to which to assign the set type the tray in which you loaded the paper in step 1 and then se...

Page 630: ...you loaded paper and press the Start button A sample printout is printed 4 Select Close 5 Check the sample printout measuring the misaligned amount 6 Select Long at Left or Long at Right 7 Enter the value you measured in step 5 in Value A Before Adjustment 8 Select Adjust 9 Select Sample Printout again to print a sample printout and check the adjustment results 10 Adjust the alignment again if nec...

Page 631: ...out is printed 4 Select the tray in which you loaded paper select 15 Sheet Stack and press the Start button A sample printout is printed 5 Select Close 6 Check the sample printout measuring the position misaligned amount for 2 sheet stack and 15 sheet stack 7 Select Booklet Fold State 2 Sheets 8 Select the state of the fold and staple position of the printout and enter the 2 sheet stack misalignme...

Page 632: ...eet Booklet to adjust the alignment 11 Select Adjust 12 Select Sample Printout again to print a sample printout and check the adjustment results 13 Adjust the alignment again if necessary steps 7 to 10 14 Select Save C Fold Position Adjustment Adjust the C fold position 1 Select C Fold A4 or C Fold 8 5x11 and then select Change Settings 2 Select Sample Printout 3 Select the tray in which you loade...

Page 633: ...e value to which to adjust in Desired Values A B Important Set value A and value B so that an edge of the paper does not extend beyond a fold position of the paper Extending an edge of paper beyond a fold position of the paper may cause a paper jam 7 Select Adjust 8 Select Sample Printout again to print a sample printout and check the adjustment results 9 Adjust the alignment again if necessary st...

Page 634: ...nd B fold position movement amounts 6 Enter the values you measured in step 5 in Values A B Before Adjustment and the value to which to adjust in Desired Values A B Important Set value A and value B so that an edge of the paper does not extend beyond a fold position of the paper Extending an edge of paper beyond a fold position of the paper may cause a paper jam 7 Select Adjust 8 Select Sample Pri...

Page 635: ...Save 5 Check the printed sample printout and measure the A and B fold position movement amounts 6 Enter the value you measured in step 5 in Values A B Before Adjustment and the value to which to adjust in Desired Values A B Important Set value B so that an edge of the paper does not extend beyond a fold position of the paper Extending an edge of paper beyond a fold position of the paper may cause ...

Page 636: ...transfer output value in Tray 5 Bypass 2 Press the Log In Out button 3 Enter the system administrator s user ID with the numeric keypad or the keyboard displayed on the screen and select Enter When a password is required select Next and enter the system administrator s passcode and select Enter Note The default user ID is 11111 The default passcode is x admin 4 Select Tools on the Services Home sc...

Page 637: ...ress Close 9 Adjust the value for image transfer Making adjustment using Enter Sample Number 1 Select Enter Sample Number and select Print Sample 2 Select the size of the paper which you loaded in Tray 5 Bypass and then select 1 Sided or 2 Sided 3 Press the Start button A sample printout as shown in the following illustration is printed ...

Page 638: ...t and write down the number listed on the left 5 to 10 for the row which has the best image transfer Note If you printed on both sides of the paper be sure to write down the number for each side 5 Select Enter Sample Number and enter the numbers you wrote down in the previous step for Side 1 and Side 2 6 Press Adjust The transfer output value set here will be applied to subsequent printouts 5 4 3 ...

Page 639: ...ify the value without printing a sample printout 1 Select Enter Percentage and specify the adjustment value percentage for Side 1 and Side 2 The current output value is assumed to be 100 Increase the percentage value if image transfer is still poor 2 Press Adjust The transfer output value set here will be applied to subsequent printouts 10 Press Close ...

Page 640: ...etween the emulation mode and the printer to be emulated are as follows Host Interfaces and Emulation Different host interfaces support different printer languages The host interfaces that support printer languages are as follows z USB port z NetWare port z lpd port z SMB port z IPP port z Port9100 port z WSD Switching between Printer Languages The machine provides the Multi emulation feature that...

Page 641: ...ters are registered as bitmap fonts and cannot be shared among different printer languages Font Caching To ensure hi speed printing outline fonts of up to a certain size are cached Outline fonts are converted into bitmap data temporarily and then printed To minimize this processing time the processed bitmap data is saved in the memory This process is called font caching The saved bitmap data is de...

Page 642: ... Center Barcodes In the ESC P K mode you can use barcodes The barcodes that can be used are as follows z EAN 13 z EAN 8 z Interleaved 2 of 5 z UPC A z UPC E z CODE39 z CODE128 z POSTNET Forms You can use ESC P K to register forms on the machine Up to 64 forms can be registered For more information on registering forms contact our Customer Support Center ESC P K Emulation Settings The following tab...

Page 643: ...ntinuous form paper 15 x 12 103 Continuous form paper 15 x 11 3 A3 4 A4 5 A5 14 B4 15 B5 21 8 5 x 14 22 8 5 x 13 23 8 5 x 11 24 11 x 17 0 Postcard The number of characters printed is 80 characters 72 rows for continuous form paper 10 x 12 80 characters 66 rows for continuous form paper 10 x 11 136 characters 72 rows for continuous form paper 15 x 12 and 136 characters 66 rows for continuous form p...

Page 644: ... magnification based on a combination of Original Size and 1 2 of Paper Size Setting Item Item Number Value Paper position 20 Sets the paper position 0 Default Without cut sheet feeder left 1 With cut sheet feeder center Note When Without cut sheet feeder left is specified and FF line feed command is received the machine skips the number of lines specified in VFU When With cut sheet feeder center ...

Page 645: ...ges the entire document including the area outside of the printable area to fit onto the printable area of the output paper 17 Variable vertical magnification Sets the magnification for the vertical or horizontal direction 45 to 210 Default 100 45 210 Note When a continuous form paper is selected for Original Size print result is identical for Preset and Fit to Cut Sheet 18 Variable horizontal mag...

Page 646: ...are printed if they are spaces created with user defined characters or images in white color When Off is selected for this feature and 2 Up or 2 sided printing is specified blank pages are not printed 52 Character print area Extends the position of the right margin 0 Default Standard 1 Extended Important Changing the character print area from Extended to Standard restores the left and right margin...

Page 647: ... 22 mm 61 CR feature Sets the action to be executed when a CR command is received 0 Default Carriage return 1 Carriage return and linefeed Position adjustment 15 Vertical position adjustment Adjusts the printing position vertically or horizontally and changes the positions of the margins 0 Default Off 1 500 250 to 250 mm Important Data outside the printable area is not printed regardless of the ad...

Page 648: ...Double 5 Right Double 6 Bottom Left 7 Bottom Double 8 Bottom Right Bypass Tray Wait User 67 Sets whether to suspend the print processing when feeding paper from the Bypass Tray Processing is resumed by a user operation on the machine 0 Off 1 Default On Form Type 68 Sets the form type 0 Default ESC P K Punching 69 Select the position for punching holes 0 Default Off 1 Top 2 Bottom 3 Left 4 Right Nu...

Page 649: ...rt edge 164 116 81 143 100 156 120 120 120 53 11 x 17 Long edge 97 68 48 84 59 100 82 76 64 100 Short edge 106 74 51 92 64 100 77 77 77 100 8 5 x 14 Long edge 119 83 58 102 72 122 100 93 78 100 Short edge 139 97 67 120 84 131 100 100 100 100 8 5 x 13 Long edge 128 90 63 111 77 132 108 100 84 100 Short edge 139 97 67 120 84 131 100 100 100 100 8 5 x 11 Long edge 152 106 74 131 92 156 128 119 100 10...

Page 650: ...83 83 83 100 Short edge 116 80 55 100 69 120 98 90 76 100 11 x 17 Long edge 68 48 100 59 100 64 49 49 49 100 Short edge 74 51 100 64 100 77 62 58 48 100 8 5 x 14 Long edge 83 58 100 72 50 78 60 60 60 100 Short edge 97 67 100 84 57 100 82 75 63 100 8 5 x 13 Long edge 90 63 100 77 54 84 64 64 64 100 Short edge 97 67 100 84 57 100 82 75 63 100 8 5 x 11 Long edge 106 74 51 92 64 100 77 77 77 100 Short...

Page 651: ... 158 110 76 136 95 149 114 114 114 50 11 x 17 Long edge 95 67 47 82 57 98 80 74 63 100 Short edge 103 72 50 89 62 97 74 74 74 100 8 5 x 14 Long edge 116 81 57 100 70 119 98 90 76 100 Short edge 133 93 64 115 80 125 96 96 96 100 8 5 x 13 Long edge 125 87 61 108 75 128 105 97 82 100 Short edge 133 93 64 115 80 125 96 96 96 100 8 5 x 11 Long edge 147 103 72 127 89 151 124 115 97 100 Short edge 133 93...

Page 652: ...54 97 67 105 81 81 81 100 Short edge 110 76 53 95 65 114 93 86 72 100 11 x 17 Long edge 67 47 100 57 100 63 48 48 48 100 Short edge 72 50 100 62 100 74 60 56 47 100 8 5 x 14 Long edge 81 47 100 70 49 76 58 58 58 100 Short edge 93 50 100 80 55 96 78 72 61 100 8 5 x 13 Long edge 87 61 100 75 52 82 63 63 63 100 Short edge 93 64 100 80 55 96 78 72 61 100 8 5 x 11 Long edge 103 89 100 89 72 97 74 74 74...

Page 653: ...ing on your hardware configuration Paper Size Portrait Landscape Characters Lines Characters Lines A3 113 92 161 63 B4 97 78 139 53 A4 79 63 113 42 B5 68 53 97 35 A5 54 42 79 27 Postcard 35 30 54 19 11 x 17 106 94 166 58 8 5 x 14 81 76 136 43 8 5 x 13 81 70 126 43 8 5 x 11 81 58 106 43 Paper Size Portrait Landscape Characters Lines Characters Lines A3 113 95 161 66 B4 97 82 139 56 A4 79 66 113 45 ...

Page 654: ...r pitch and 6 lpi line pitch 10 inch Continuous Form Mode Paper Size Portrait Landscape Characters Lines Characters Lines A3 116 99 165 70 B4 101 85 143 60 A4 82 70 116 49 B5 71 60 101 42 A5 58 49 82 34 Postcard 39 34 58 23 11 x 17 110 102 170 66 8 5 x 14 85 84 140 51 8 5 x 13 85 78 130 51 8 5 x 11 85 66 110 51 Paper Size Portrait Landscape Characters Lines Characters Lines All supported paper siz...

Page 655: ...he PDF Direct Print feature The settings configured here are valid when printing PDF files without using ContentsBridge provided by Fuji Xerox Note For information on printing PDF files using ContentsBridge Utility refer to the manual provided on the Driver CD Kit z Output Quantity z Layout z 2 Sided Printing z Paper Size z Print Mode z Output Color z Collate z Print Processing Mode Setting Item I...

Page 656: ...sheet of paper When 4 Up is selected the paper size is fixed at A4 Paper size 406 Sets the size of the paper to be printed 0 Default Auto 1 A4 The Auto setting automatically determines the paper size based on the size and settings of a PDF file to be printed Output color 407 Sets whether to print in color or monochrome 0 Default Auto 1 Black The Auto setting automatically determines the output col...

Page 657: ...en printing DocuWorks files without using ContentsBridge provided by Fuji Xerox Note For information on printing DocuWorks files using ContentsBridge Utility refer to the manual provided on the Driver CD Kit z Output Quantity z Layout z 2 Sided Printing z Paper Size z Print Mode z Output Color z Collate Setting Item Item Number Value Output quantity 501 Sets the number of copies to be printed 1 99...

Page 658: ...heet of paper When 4 Up is selected the paper size is fixed at A4 Paper size 506 Sets the size of the paper to be printed 0 Default Auto 1 A4 The Auto setting automatically determines the paper size based on the size and settings of a DocuWorks file to be printed Output color 507 Sets whether to print in color or monochrome 0 Default Auto 1 Black The Auto setting automatically determines the outpu...

Page 659: ...o be emulated are as follows Switching between Printer Languages The machine provides the Multi emulation feature that allows switching between different printer languages The methods of switching between printer languages are as follows Switching by Commands Commands for switching between printer languages are provided Upon receipt of a command the machine switches to the relevant printer languag...

Page 660: ...Bold Oblique z Letter Gothic z SymbolPS z Letter Gothic Italic z Palatino Roman z Letter Gothic Bold z Palatino Italic z Albertus Medium z Palatino Bold z Albertus Extra Bold z Palatino Bold Italic z Clarendon Condensed z ITC Bookman Light z Coronet z ITC Bookman Light Italic z Marigold z ITC Bookman Demi z Arial z ITC Bookman Demi Italic z Arial Italic z Helvetica Narrow z Arial Bold z Helvetica ...

Page 661: ...e prioritized over other jobs For information on prioritizing the printing of jobs already received by the machine refer to 10 Job Status Printing Pending Jobs in the User Guide Forcible Output in Emulation Mode In emulation mode data is not output until one complete page of data is prepared or the page break command is received For a USB interface if printing ends in the middle of a page the next...

Page 662: ...s prioritized Auto size 202 Sets the default paper size Only available when Paper Tray is set to Auto Only cut sheet can be set 3 A3 4 Default A4 5 A5 14 B4 15 B5 21 8 5 14 22 8 5 13 23 Default 8 5 11 24 11 17 25 Custom Size 30 8K Important When Trays 1 to 4 or Tray 6 is selected Paper Size cannot be set The paper size loaded in the specified tray is displayed Note When Trays 1 to 4 or Tray 6 is s...

Page 663: ...PCL Emulation 663 Appendix 16 Orientation 205 Set the orientation of paper 0 Default Portrait 1 Landscape 2 Sided printing 206 Sets the 2 sided printing 0 Default Off 1 On Parameter Item No Value ...

Page 664: ...37 Arial Bold 38 Arial Bold Italic 39 Times New 40 Times New Italic 41 Times New Bold 42 Times New Bold Italic 43 Symbol 44 Wingdings 45 Line Printer 46 Times Roman 47 Times Italic 48 Times Bold 49 Times Bold Italic 50 Helvetica 51 Helvetica Oblique 52 Helvetica Bold 53 Helvetica Bold Oblique 54 CourierPS 55 CourierPS Oblique 56 CourierPS Bold 57 CourierPS Bold Oblique 58 SymbolPS 59 Palatino Roma...

Page 665: ... Default 1000 6 00 to 24 00 point Form line 211 Specifies the number of lines on a page 5 128 Default 64 6 00 to 24 00 point Quantity 212 Sets the number of copies to be printed 1 999 Default 1 1 to 999 sets Important When the output quantity is specified by a client that number of copies is printed After printing the number set on the control panel is overwritten with the number newly specified H...

Page 666: ...ault LEF 1 SEF Line termination 218 Sets line termination processing 0 Default Off 1 Add LF Appends an LF to CR 2 Add CR Appends a CR to LF and FF 3 CR XX Appends a CR to LF and FF and LF to CR Default custom paper size 219 Short edge Specifies the default custom paper size 2100 Default short edge value 210 0 mm 2970 Default long edge value 297 0 mm 0 9999 0 to 999 9 mm 220 Long edge Print Quantit...

Page 667: ...ows Switching between Printer Languages The machine provides the Multi emulation feature that allows switching between different printer languages The methods of switching between printer languages are as follows Switching by Commands Commands for switching between printer languages are provided Upon receipt of a command the machine switches to the relevant printer language Automatic Switching The...

Page 668: ...o 10 Job Status Printing Pending Jobs in the User Guide Forcible Output in Emulation Mode In emulation mode data is not output until one complete page of data is prepared or the page break command is received For a USB interface if printing ends in the middle of a page the next data set waits until the time set with Auto Eject Time elapses In this case the Forcible Printing feature does not wait f...

Page 669: ...lue is 0 mm HP GL 2 Emulation Settings The following table shows the emulation parameters and their values for HP GL 2 emulation HP GL Settings List Items that can be set using the HP GL mode menu are explained in two groups basic settings and extended settings Basic Settings Parameter Item No Value Document size 101 Sets the document size created by a computer 0 A0 1 A1 2 A2 3 A3 4 A4 5 A5 10 B0 ...

Page 670: ...ed for the magnification In this case the document is printed at a scale of 100 Paper tray 103 Sets the paper tray to be used for printing 0 Default Auto 1 Tray 1 2 Tray 2 3 Tray 3 4 Tray 4 5 Tray 5 6 Tray 6 HCF B1 Important When Trays 1 to 4 Tray 6 is selected the paper size is determined by the size of paper loaded in the tray and thus Paper size cannot be set Note When Auto is selected and pape...

Page 671: ...oe Alphanumeric fonts 112 Sets the font for single byte characters For more information on fonts refer to Internal Fonts P 613 0 Default Stroke 1 Roman 2 Sans serif Position adjustment 113 Vertical position adjustment Adjusts the hard clip area vertically or horizontally You can set from 250 mm to 250 mm in 1 mm increments 0 Default Does not move the hard clip area 1 250 250 to 1 mm 251 500 1 to 2...

Page 672: ...Accordingly images cannot be drawn outside the boundary of the hard clip area 0 Standard 2 Default Paper For more information on hard clip area refer to Hard Clip Area P 675 152 Eject command SP Sets the command that indicates the end of plotting When the command specified here is received plotting is terminated and the paper is output 0 Default OFF 1 ON The default value is ON for SPO and OFF for...

Page 673: ...g is being used 0 Default Auto 1 PS 2 IW 3 IP 4 Adapted Note The setting of the active area determination command is valid when Document size is set to Auto 162 Paper margin Sets the paper margin when auto scaling is being used 0 99 Default 0 0 to 99 mm Note The setting of the paper margin is valid when Document size is set to Auto 163 Image enhancement Sets whether to perform image enhancement wh...

Page 674: ...e width thickness of the line of the 16 pens No 00 to 15 You can set the width from 0 0 to 25 5 mm in 0 1 mm increments No 00 denotes Item No 800 0 255 Default 3 0 to 25 5 mm Note If the image is reduced by concern with the relationship between Document size and Paper size settings the pen width is reduced accordingly to 0 1 mm at the smallest The width of the line gets thick symmetrically with re...

Page 675: ...ult None 1 Intersect 2 Round 3 Cut None Intersect Round Cut Note None is suitable for drafts because it takes shortest processing time If a symbol is set by symbol command the link process is not executed The symbol command is an HP GL 2 command for specifying a symbol 950 965 Pen density No 0 No 15 Sets the color of the 16 pens No 00 to 15 You can set the color from 0 to 250 in 1 increments The d...

Page 676: ...able area in the HP GL mode is as follows Paper Size and Printable Area Paper size Paper Length 1 7200 inch Coordinate Value 1 7200 inch X Axis Y Axis Margin Printable Area Top right Edge Margin Width Height Bottom left X Bottom left Y Long Side Short Side Top right X Top right Y XR YU A3 119052 84168 1260 1260 116532 81648 117792 82908 1260 1260 A4 84168 59508 1260 1260 81648 56988 82908 58248 12...

Page 677: ...right Y XR YU A3 84168 119052 1260 1260 81648 116532 82908 117792 1260 1260 A4 59508 84168 1260 1260 56988 81648 58248 82908 1260 1260 A5 41940 59508 1260 1260 39420 56988 40680 58248 1260 1260 B4 72828 103176 1260 1260 70308 100656 71568 101916 1260 1260 B5 51588 72828 1260 1260 49068 70308 50328 71568 1260 1260 Short side YU Long side Bottom left X Bottom left Y 0 0 XR Height Printable Area Top ...

Page 678: ...hod for obtaining the active coordinate area using the area determination mode The default value is Auto 0 z Set the paper margin using Paper margin 162 The default value is 0 mm 0 z Set the scaling mode The default value is Paper Size 0 Setting Item Details The following describes the details for each setting You can change the settings on the HP GL 2 Programming screen Document Size To set Docum...

Page 679: ...ive coordinates area If there are no PS commands in the data the active coordinate area is determined by Adapted Paper Margin Set the range from 0 to 99 mm The default value is 0 mm To get the active coordinates area subtract the area set in paper margins from the active coordinates area obtained in the area determination mode Scaling Mode Select the mode for determining the document size from the...

Page 680: ...m size that includes the active coordinates area obtained in step 3 will be the document size If the Scaling Mode is the ACA 1 Obtain the coordinate area to be active from the HP GL data entered in accord with the area determination mode 2 As a margin add the larger value of either the font size specified in the page the default size or one half the specified pen width to the active coordinates ar...

Page 681: ...sible paper size If A series paper A3 A4 A5 is not loaded in the trays all three sizes A3 A4 and A5 become possible sizes a message is displayed on the touch screen prompting the user to load A series paper If the Paper Size Setting is Auto The paper sizes among the five sizes A3 B4 A4 B5 and A5 that are actually loaded in the trays become the possible paper size If A3 B4 A4 B5 or A5 paper is not ...

Page 682: ...osition is bottom left or center the origin of the document and the paper are aligned and drawn If the Document Size is Auto and the Scaling Mode is ACA The hard clip setting is inactive The hard clip area is always the advanced hard clip area The scaling factor is determined according to the ACA and the paper size The range for the ACA for each paper size is as follows Unit Plotter Unit The maxim...

Page 683: ...cument Auto Coordinate Origin 0 Degrees Scaling Mode Paper Size Scaling ON Document Auto Coordinate Origin 0 Degrees Scaling Mode Paper Size Scaling OFF Document Auto Coordinate Origin 0 Degrees Scaling Mode Active Coordinate Area Scaling ON Print Area Document Size Paper Size Print Area Document Size Paper Size Print Area Active Coordinate Area determined by entered data Paper Size ...

Page 684: ...16 Appendix 684 Appendix 16 Document Auto Coordinate Origin 0 Degrees Scaling Mode Active Coordinate Area Scaling OFF Print Area Active Coordinate Area determined by entered data Paper Size ...

Page 685: ...ese characters may not be displayed correctly When the Media Print Photos service is used only ASCII characters can be used Output Destination When you change the finisher to install reconfigure the output destination under Tools Copy Service Settings Copy Defaults Output Destination You can also change the output destination for Print E mail Private Folder Printed Files and Fax Received as requir...

Page 686: ...touch buttons that were used for stored programs before may be used for address numbers Be sure that you perform the correct operation USB Memory Slot on the Control Panel z To use the USB memory slot on the control panel the Scan to USB Kit optional is required z Insert a USB memory device directly into the USB memory slot on the control panel If you connect a USB memory device via a USB cable th...

Page 687: ...is registered If the settings of the control panel are changed If the features registered on the Custom buttons are changed If the setting is changed with Tools System Settings Copy Service Settings Preset Buttons If the program is selected from a list of a job flow or the Address Book If a button no longer functions as a result of a change of optional components such as Finisher If the measuremen...

Page 688: ...ce is deactivated However to make the document detected on the document glass make sure that the scanner device in the document glass moves to the detect position for the document size and then close the document cover z After the machine is activated from the Energy Saver mode a message does not appear on the touch screen if you perform the following operations while the service to be used for th...

Page 689: ...pies Dual color and single color copies are counted as color copies Color Effect for Dual Color Copy To extract colors for dual color copy adjusting the colors of the document is required in advance Our service representative performs the adjustment Contact our Customer Support Center Copy with Covers When you copy a document with the Cover feature using the Large Size UI Kit a back cover cannot b...

Page 690: ...ibution or DocuWorks 6 0 or later sold separately is required PDF and TIFF print data will be transferred to the machine directly whereas DocuWorks document data will be first processed by the client computer and then transferred to the machine and printed Text and Photos for Media Print You can use a commercially available single slot memory card reader but the operation is not guaranteed When yo...

Page 691: ...prevent you from removing a USB memory device while it is being accessed Meter Counts for 2 Sided Printing When printing 2 sided depending on the application being used blank sheets can be inserted automatically to adjust pages These blank sheets inserted by the application also are counted by the meter Meter Count for Watermark When the Copy Management Expansion Kit optional is installed and a do...

Page 692: ...nted in the order in which the job requests are received by the machine z If the power is switched off this feature can store the order of jobs spooled and their data If the power switched off while a job is being received the job is deleted Paper Orientation when Printing Mixed Size Originals z The combinations available for printing mixed size originals from the print driver are the followings A...

Page 693: ...ge appears when you insert a USB memory device into the machine Neither file nor directory names in a USB memory device are displayed on the touch screen z You cannot delete the files or folders in a USB memory device using the machine z To prevent you from removing a USB memory device while it is being accessed an icon showing that the removal of a USB memory device is prohibited appears on the t...

Page 694: ...ion contained in the Driver CD Kit z You can open High compression PDF files with Adobe Acrobat 4 0 PDF 1 3 or later z The Image Compression feature may not be able to scan the colors of the documents precisely due to the image processing to improve the compression ratio PKI Encryption and PKI Signature of Scan Files z Signature using the electronic stamp of DocuWorks is not supported z Acrobat Ap...

Page 695: ...view image is not what you expected cancel the job configure the settings and then scan the document again z The orientation of a preview image is the same as the orientation in which the machine scanned the image The orientation may not match that of the image displayed in the viewer of your computer z If you cancel the scanning of a document by pressing the Stop button on the control panel or th...

Page 696: ...prompting for file downloads with your Internet Explorer z When you use Internet Explorer even if you click To delete file click here in the Document Acquisition screen of the Store Send Link service file deletion may not be performed In this case use another browser than Internet Explorer to delete the file Split Files You cannot select Single File for Each Page when using the Store to Folder or ...

Page 697: ...chine does not support G4 communications but if a relay station supports G4 communications the machine can select a G4 communication function that a relay station performs as an instruction for relay broadcast Features Supported by F Code Communication F Code communication supports the following features the Send Fax Remote Folder Secure Polling Store File Local Folder Relay Broadcast and Remote R...

Page 698: ...on Internet fax profiles refer to 4 Fax Fax Internet Fax Options Internet Fax Profile Specifying Internet Fax Profiles in the User Guide z Starting Rate on the Fax Internet Fax Options screen The communication mode can be specified only when sending e mail using the Fax Gateway feature For other cases e mail is sent via G3 Auto For more information on the Fax Gateway feature refer to 4 Fax About I...

Page 699: ...4000 3000 DocuCentre II C4300 C3300 C2200 ApeosPort II C4300 C3300 C2200 ApeosPort C7550 I C6550 I C5540 I ApeosPort 750 I 650 I 550 I ApeosPort C4535 I C3626 I C2521 I ApeosPort 450 I 350 I DocuCentre Color f450 f360 f250 DocuCentre f285 f235 z When Resend Attempts is set to On and the status of the Internet Fax Direct feature enters Resend Required the subsequent jobs will not be executed until ...

Page 700: ...eceived is a JBIG compressed image and if the Internet fax profile of the forwarding destination is set to TIFF F the machine converts the image into MH format when forwarding When the Internet fax profile is TIFF S the data is forwarded with its size and resolution unchanged S MIME Communication for Internet Fax ApeosPort Series Models only S MIME Encryption cannot be used for the features that u...

Page 701: ...nnecting computers worldwide as its transmission path Thus since other signals also are sent over the Internet you must pay attention to security to prevent third parties from reading or tampering of your e mail Consequently to transmit important information we recommend that you use other transmission methods that guarantee security In addition to avoid the reception of unwanted e mail we recomme...

Page 702: ...s z Total pages 5 z 2 up 5 On ApeosWare Log Management or ApeosWare Accounting Service the numbers of pages for 2in1 4in1 and 8in1 are also calculated in the same way as described above The meter on the Billing Information screen calculates the number of printed pages correctly regardless of the Pages per Side setting Folder Passcode z You do not need to specify the passcode of a recipient when se...

Page 703: ... resolved automatically using DHCP or DHCPv6 port number login user name login password and server type cannot be resolved automatically Configure these items manually If an IP address is resolved automatically the same IP address is assigned to a proxy server and a registrar server If you use different IP addresses for a proxy server and a registrar server configure the IP addresses manually If m...

Page 704: ...nalog line depending on your environment z If you use a VoIP gateway manufactured by Cisco Systems Inc only UDP can be used as T 38 protocol z VoIP gateways does not work on IPSec communication z VoIP gateways does not work in an IPv6 environment z If settings other than specified by Fuji Xerox are configured for a dial peer or a voice port on a VoIP gateway the VoIP gateway does not work z If a p...

Page 705: ...the machine to adapt to the operation system being used z For information about supported ISPs contact our Customer Support Center z When received via POP the fax cannot be sent using the Fax Gateway feature This is because POP receiving does not forward an Internet fax document received by e mail to the fax machine Feature Specifications Details of the features related to e mail are as follows z ...

Page 706: ...n around 700 KB z A4 full color 200 dpi with high compression around 400 KB z A4 black and white 200 dpi text document around 25 KB z A4 black and white 200 dpi text photo document around 200 KB Note The sizes described above are applicable when sending e mail The actual size may be different Settings from CentreWare Internet Services For more information on settings to be configured on CentreWare...

Page 707: ...equired O Direct Fax Direct Fax transmission Not required U Internet Fax Internet fax Transmission Required O Internet fax reception printing Required 3 O Internet fax reception Store Internet fax Local Folder Not required U Forwarding an incoming Internet fax to a regular fax machine Not required U Forwarding an incoming fax to an Internet fax Not required X Scan Store to Folder Scan to PC E mail...

Page 708: ...sing a third party server application proxy or firewall the following requirements must be met z Support Windows 2000 Windows XP Windows Server 2003 Windows Server 2008 Windows Server 2008 R2 Windows Vista or Windows 7 z Comply with the following conditions RFC2616 Hypertext Transfer Protocol HTTP 1 1 Standard connection SSL connection Proxy authentication RFC2617 HTTP Authentication Basic and Dig...

Page 709: ...tScript 3 Kit optional Restrictions on Macintosh common For Mac OS X 10 3 9 or Mac OS 9 2 2 if you print a document with odd number of pages 2 sided a blank page will be added after the last page and the blank page will be counted as one page CentreWare Internet Services z When CSRF Protection feature is enabled CentreWare Internet Service may become inaccessible depending on your browser type web...

Page 710: ... while the data is being spooled to the hard disk The Secure Print feature cannot be used Printing is available even when Auto Print is set to On under Machine Clock Timers Web Applications Print is displayed on the Job Status screen The Online indicator is unlit while the print data is being spooled to the hard disk Job Flow Settings for High Compression Format When MRC High Compression is set to...

Page 711: ... cannot instruct Private Charge Print Notes and Restrictions on the Authentication and Accounting Features Login to Remote Accounts ApeosPort Series Models Only z Only the services that can be instructed from the touch screen Copy Scan Fax Internet Fax Charge Print and Private Charge Print are restricted by the Login to Remote Accounts feature You cannot restrict the output color or the number of ...

Page 712: ...our network administrator and configure the required settings z When the port status is set to Enabled it may automatically switch to Disabled if the machine has insufficient memory In this case either set an unused port to Disabled or adjust the assigned memory size z Adjust the receiving buffer size for SMB in Receiving Buffer SMB according to usage If the receiving buffer size is smaller than t...

Page 713: ...SMB is set to No Spooling When the machine receives a print request from a computer the machine cannot accept print requests from any other computers z When a computer s IP address or a computer name is changed When you change a computer s IP address or a computer name queries and cancel processes submitted from the machine are no longer executed correctly Thus turn the machine off and on when the...

Page 714: ...Check the following points when turning off the machine z When Receiving Buffer LPD is set to Spool to Memory All print data spooled within the machine memory including the data which is being printed is erased The print data does not remain when the machine is turned on again However if the machine was turned off immediately after a computer instructed a print job the job may remain on the comput...

Page 715: ...lready exists on the network the system automatically changes the printer name when the machine is started Rules for changing printer name Printer names are changed according to the following rules z Names of 31 characters or less Adds a number to the end of the printer name If the same printer name with the number added already exists on the network increases the added number by one z Names of 32...

Page 716: ...Windows Vista Windows 7 Windows Server 2008 Windows Server 2008 R2 Linux distribution that Common Unix Printing System supports IPv6 and is printable z IPv6 does not support the following protocols NetWare IP UPnP Discovery z Some features of SMB are not supported If you attempt to use services with a NetBIOS name communication may not be available in some environment z IPv6 in IPv4 tunneling in t...

Page 717: ...specifying the machine by using the IPv6 address Secure IPP IPP S communication is not available z When IPv6 is enabled and IPv4 is disabled on the machine you cannot specify a storage location for the Browse function of the Scan to PC SMB service is not available z When the Scan to PC FTP service is used only ASCII characters can be used for file names z In the following cases since the addresses...

Page 718: ...16 Appendix 718 Appendix 16 Notes and Restrictions for Print E mail Print E mail The machine cancels receiving e mails but does not display error codes when disk space is insufficient ...

Page 719: ...umbers or one touch buttons The Address Book cannot be used z The call destination can be specified also with the keyboard displayed on the screen Note To disconnect the call select Close If your telephone line is set to touch tone Tone does not appear If you want to send tones or to use the touch tone services while using a pulse line select Tone Some touch tone services may not be available even...

Page 720: ... keyboard displayed on the screen Note To disconnect the call select Line Cut If your telephone line is set to touch tone Tone does not appear If you want to send tones or to use the touch tone services while using a pulse line select Tone Some touch tone services may not be available even if you set your telephone to send tones 4 When the call is connected lift the receiver and start speaking 5 A...

Page 721: ...address gCommunication mode IP Fax or IP Fax ECM gCommunication mode EC or G3 SG3 Transmitting when all digits are dialed cRemote terminal name dG3 ID including spaces eTel No fCommunication mode EC or G3 SG3 When IP Fax SIP is used fSIP address gCommunication mode IP Fax or IP Fax ECM Receiving cRemote terminal name dG3 ID including spaces eCommunication mode EC or G3 SG3 When IP Fax SIP is used ...

Page 722: ...ode The mode used for the communication is shown There are three modes G3 EC and SG3 Super G3 This field is blank if a mode other than above these was used When IP Fax SIP is used IP Fax or IP Fax ECM Contents The information about the communication is indicated See the Note field at the bottom of the report for a list of abbreviations and their definitions Transmitting cRemote service dRedial eFo...

Page 723: ...n Ask recipient to re instruct poll due to an error occurred in the polling process Ask recipient to re send due to an error occurred in the receiving process Disconnected Check that the line is properly connected When IP Fax SIP is used check that the network cable is properly connected XXX XXX Error code For more information on lines refer to 2 Product Overview Machine Components Telephone line ...

Page 724: ... device sends a check or maintenance request to our Customer Support Center A service representative visits you as required This operation should be performed by a system administrator Automated Alert Notification When a problem occurs the device performs a self diagnosis and automatically notifies the problem to our Customer Support Center A service representative visits you in response to the no...

Page 725: ...the line ECM Error Correction Mode A type of G3 transmission ECM transmission sends the document image data in segments and retransmits segments that the remote machine receives incorrectly ECM described on the Activity Report shows that the communication was processed using ECM Fax Gateway Connects the Internet network to regular telephone lines enabling e mail documents to be sent as fax documen...

Page 726: ...ument from a remote machine Profile A protocol controlling image resolution paper size and other attributes when sending or receiving faxes using Internet Fax Internet Fax The profiles that can be used vary with the Internet fax of the remote terminal When specifying a profile check that it can be handled by the other party s Internet Fax enabled machine Recipient The person or terminal you send a...

Page 727: ...le Active Settings 290 Allows to edit From if Search Failed 243 Alternative Name for Account ID 279 Alternative Name for User ID 279 287 Annotation Create Comments 191 annotation position adjustment 190 Annotations 187 Annotations Comment Density 189 applicable lines 606 Apply Layout Template on Copy Print Jobs 169 Audio Tones 152 Auditron Mode 278 Auditron Report Copy Jobs 118 Auditron Report Fax...

Page 728: ... Cyan Black 185 color capability 600 Color Scanning 223 Color Shift 185 Color Space 223 227 Common Service Settings 149 Company Logo 237 Configuration Report 112 113 114 115 configuring the SNMP port 335 343 Confirmation Options 230 Connect with Accounting Billing Device 281 Connection Interval 150 connectivity 603 604 606 607 Connectivity Network Setup 192 consumables 70 consumables status notice...

Page 729: ...ter List 114 116 Domain Filtering 214 Domain Name 200 drum cartridge 70 Drum Cartridge Conservation Mode 180 Dual Color Non target Area Color 184 Dual Color Source Color 184 Dual Color Target Area Color 184 E Edge Erase 185 Edge Erase Left Right Edges 234 Edge Erase Top Bottom Edges 234 Edge Erase default value 185 186 224 Edit E mail Recipients 243 editing a job flow sheet 265 E mail 318 326 E ma...

Page 730: ...4 Font Size Watermark 165 fonts 603 Force Secure Watermark 167 Force Watermark Client Print 166 Force Watermark Copy 166 Force Watermark Media Print 166 168 Force Watermark Print Stored File 166 Force Watermark Text and Photos 168 Front Cover 188 FTP 330 337 FTP Client 335 FTP client port 331 G G3 Line Dial Type 238 G3 Line Fax ID 237 G3 Line Line Type 238 G3 SIP Line ID 238 General Shared Folder ...

Page 731: ...red by local users 396 job flow sheet types 396 job flow sheets created on the Create Folder screen 398 job flows created on the Create Job Flow Sheet screen 398 job flows created on the Send from Folder screen 398 Job History Report 112 161 Job Status Default 291 Job Status Activity Report 111 Job Template List 115 Job Template Scanning 326 Job Ticket Memory 216 Job Type on Job Status Screen 154 ...

Page 732: ... Microsoft Network 311 Minimum Passcode Length 288 Mixed Size Originals 185 224 230 Mixed Size Originals 2 Sided Copy 188 Mixed Size Originals Scan Mode 235 Multi poll Report 120 N Name 267 NetWare port 308 Network Accounting 278 389 Network Scanning 326 334 notes and restrictions 685 NTP Time Synchronization 150 number of fax lines 606 O Odd Page 2 Sided 174 off hook dialing 719 Offset Stacking 1...

Page 733: ...Port Status Internet Services 195 Port Status IPP 193 Port Status LPD 193 Port Status NetWare 193 Port Status Port 9100 194 Port Status Receive E mail 195 Port Status Send E mail 195 Port Status SIP 194 Port Status SNMP 194 Port Status SOAP 196 Port Status UPnP Discovery 195 Port Status USB 192 Port Status WSD 195 Port Status SMB 193 Port9100 port 305 PostScript Default Color 220 PostScript Font A...

Page 734: ...31 Re enter Speed Dial Recipients 231 registering a server to setup 250 Relay Broadcast 271 remote accounting 389 remote authentication 407 Remote Folder 270 replacing drum cartridges 76 79 Reports 161 Reset Account 276 Reset Total Impressions 276 Reset User Accounts 277 Resolution 224 230 269 Response to Read Receipts 241 Restrict Recipient Selection Method 181 Restrict User to Edit Address Book ...

Page 735: ...MB Server Settings 210 SMTP 323 359 SMTP Server Settings 205 SNMP port 334 342 SOAP port 342 Software Download 180 Software Options 163 software version 110 space requirement 601 Split Send Method 242 SSL TLS Communication 211 SSL TLS Settings 210 stacker capacity 607 608 610 Standard Paper 43 Standard Size Threshold Value 244 staple 608 609 610 staple cartridge 70 84 590 593 staple scrap containe...

Page 736: ...limeters inches 177 UNIX 302 Unregistered Forms 218 unregistered user 386 URL File Expiration 228 USB 303 USB port 303 User Account Billing Information 127 User Authentication 416 User Details Setup 287 User ID for Login 287 User Name 269 User Name for FTP Scan 225 User Role 276 using a proxy server 200 Using the Ethernet Interface 21 using the USB interface 21 V Verify User Details 279 verifying ...

Page 737: ...Index 737 Index X Xerox Standard Accounting 278 389 XPS Print Ticket Processing 220 XPS signature 379 ...

Page 738: ...738 Index ...

Page 739: ...ApeosPort IV C7780 C6680 C5580 DocuCentre IV C7780 C6680 C5580 Administrator Guide ME4906E1 1 Edition 1 February 2011 Fuji Xerox Co Ltd Copyright 2011 by Fuji Xerox Co Ltd ...

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