Fuji Xerox ApeosPort-V 4070 Administrator'S Manual Download

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15 Problem Solving

522

Problem

Solvin

027-744

[Cause]

Problem with the domain name of the pool server for job templates.

[Remedy] Confirm the DNS server connection and check whether the domain name is registered

on the DNS server.

027-745

[Cause]

DNS server address is not registered on the machine.

[Remedy] Register the DNS server address on the machine or set the address of the pool server for

job templates as IP address.

027-746

[Cause]

The protocol setting of the pool server for job templates is not correct.

[Remedy] Enable a proper port.

027-750

[Cause]

Attempted to execute a fax, a print, or an Internet fax transmission to the scanned
document.

[Remedy] The Fax, Print, or Internet Fax features are unavailable for scanned documents. Set the

job flow correctly.

027-751

[Cause]

An error occurred during job flow processing.

[Remedy] Confirm the settings of the job flow.

027-752

[Cause]

A mandatory entry field is blank in the job flow.

[Remedy] Take one of the following measures:

Do not link folders to job flows that have mandatory entry fields.

Set the default values to the mandatory fields of the job flow.

027-753

[Cause]

1)Attempted to execute the service while the port necessary for the job flow is either

deactivated or disabled.

2)Attempted to execute a job flow to send e-mail using the Encryption or Digital

Signature feature while S/MIME communication is disabled.

[Remedy] For 1), have your system administrator confirm the port status.

For 2), enable S/MIME communication, or modify the job flow so that e-mail is sent by
not using the Encryption or Digital Signature feature.

027-754

[Cause]

[DocuWorks Signature] or [PDF Signature] is set inconsistency in the job flow.

[Remedy] Check the DocuWorks and PDF signatures for both the system data settings (machine's

current settings) and the executed job flow settings. If these settings differ, coordinate
them.

Error Code

Cause and Remedy

Summary of Contents for ApeosPort-V 4070

Page 1: ...ApeosPort V 5070 ApeosPort V 4070 DocuCentre V 5070 DocuCentre V 4070 Administrator Guide ...

Page 2: ...ademarks of Fuji Xerox Co Ltd CentreWare is a registered trademark or trademark of Xerox Corporation in Japan and or other countries In this manual safety instructions are preceded by the symbol Always read and follow the instructions before performing the required procedures As the copying machine contains a feature designed to prevent forging of certain documents there may be rare instances wher...

Page 3: ...2 Paper and Other Media 41 Paper Types 42 Loadable Quantity and Weight for Supported Paper 42 Supported Paper Type 44 Loading Paper 49 Loading Paper in Trays 1 to 4 Trays 3 and 4 Two Tray Module Optional 49 Loading Paper in Tray 3 Tandem Tray Module Optional 50 Loading Paper in Tray 4 Tandem Tray Module Optional 51 Loading Paper in Tray 5 Bypass 51 Loading Paper in Tray 6 HCF Optional 53 Changing ...

Page 4: ...s 81 Cleaning the Document Feeder Rollers 83 Printing a Report List 84 Deleting a Private Charge Print Job with an Invalid User ID 85 Setting Restore Tool 86 4 Machine Status 87 Overview of Machine Status 88 Machine Information 89 General Information 89 Paper Tray Status 90 Print Reports 90 Automatically Printed Reports Lists 99 Overwrite Hard Disk 100 Print Mode 100 Fax Receiving Mode 102 Faults ...

Page 5: ... 171 Original Size Defaults 173 Reduce Enlarge Presets 173 Annotations Create Comments 174 Connectivity Network Setup 175 Port Settings 175 Protocol Settings 181 Machine s E mail Address Host Name 185 Proxy Server Settings 186 EP Proxy Server Setup 187 SIP Settings 188 T 38 Settings 191 Outgoing Incoming E mail Settings 191 Remote Authentication Directory Service 193 Security Settings 198 Other Se...

Page 6: ...s 249 Web Browser Setup 250 Setup 252 Create Folder 252 Stored Programming 254 Create Job Flow Sheet 254 Create Job Flow Sheet Keyword 263 Add Address Book Entry 263 Create Fax Group Recipients 270 Add Fax Comment 271 Paper Tray Attributes 272 Accounting 273 Create View User Accounts 273 View Accounts 276 Reset User Accounts 277 System Administrator s Meter Copy Jobs 278 Accounting Type 278 Accoun...

Page 7: ...Configuration on the Computer 312 CentreWare Internet Services Setting Items 312 Installation When Using Internet Printing Protocol IPP 314 Step 1 Preparations 314 Step 2 Configuration on the Machine 314 Step 3 Configuration on the Computer 315 CentreWare Internet Services Setting Items 315 8 E mail Environment Settings 317 E mail Overview 318 Preparations 319 Installation Procedures 321 Step 1 En...

Page 8: ...Configuration of Store Send Link 344 Step 1 Configuring E mail 344 Step 2 Enabling Authentication 344 Step 3 Other Settings 344 Step 4 CentreWare Internet Services Setting Items 344 Configuration of Store to WSD 346 Step 1 Preparations 346 Step 2 Enabling Port 346 Step 3 Confirmation on the Computer 347 10 Using IP Fax SIP 349 IP Fax SIP Overview 350 Preparations 350 System Requirements for the Ma...

Page 9: ...e 374 Step2 Configuration on the Machine Configuration of IPsec 375 Step3 Configuration on the Computer 376 Configuration of E mail Encryption Digital Signature 377 Installation Overview 377 Step1 Configuration on the Machine 377 Step2 Configuration on Sender and Recipient 379 Configuration of PDF DocuWorks XPS Signature ApeosPort Series Models Only 381 Installation Overview 381 Step1 Configuratio...

Page 10: ...23 Unable to Copy 423 The Copy Result is Not What was Expected 424 Trouble during Printing 426 Unable to Print 426 The Print Result is Not What was Expected 427 Trouble during Faxing 428 Sending Problems 428 Receiving Problems 432 Trouble during Scanning 436 Unable to Scan with the Machine 436 Unable to Import Scanned Documents to the Computer 437 Unable to Send a Scanned Document over the Network...

Page 11: ... B1 575 Staple Jams in Staple Cartridge for C3 Finisher and C3 Finisher with Booklet Maker 577 Booklet Staple Jams in Booklet Staple Cartridge for C3 Finisher with Booklet Maker 578 16 Appendix 581 Specifications 582 Printable Area 595 Standard Printable Area 595 Extended Printable Area 595 Internal Fonts 596 Optional Components 598 Fold Position Adjustment 601 Fold Position Adjustment 601 Single ...

Page 12: ...tes and Restrictions for IP Fax SIP 680 Notes and Restrictions when Connecting with Internet Service Provider 682 Notes and Restrictions on the Interrupt Mode 684 Notes and Restrictions on Folders 686 Notes and Restrictions when Connecting to Internet or Intranet 686 Notes and Restrictions when Operating from Computers 687 Notes and Restrictions on Job Flows 688 Notes and Restrictions on the Secur...

Page 13: ...13 EP System 704 Glossary 705 Index 707 ...

Page 14: ...14 ...

Page 15: ...tion of this guide and conventions used in this guide z Preface 16 z Types of Manuals 17 z Using This Guide 18 z Interface Cables 21 z Power Saver Mode 25 z Customizing the Control Panel 27 z Touch Screen 36 z Important Security Instructions 38 z Entering Text 39 ...

Page 16: ...rsonal computer operating system and network products After reading this guide be sure to keep it handy for quick reference It will be useful in case you forget how to perform operations or if a problem occurs with the machine For more information on how to copy print scan and fax refer to the User Guide For information about optional components for the Print feature refer to the guide provided wi...

Page 17: ...or of the organization where the machine is installed and describes the setup procedures related to security This guide is included in the Media Software Product Manual Manual HTML The manual describes installation and configuration procedures for print drivers and the printer environment This manual is included in the Media Software Product Manual Print Driver Help The help describes the print fe...

Page 18: ...rts lists 5 Tools Describes the procedures to set up the system 6 CentreWare Internet Services Settings Describes how to use CentreWare Internet Services 7 Printer Environment Settings Describes the settings to use the Print feature on the machine 8 E mail Environment Settings Describes the settings to use various services via e mail on the machine 9 Scanner Environment Settings Describes the sett...

Page 19: ... screen shots may not be displayed or available depending on your machine configuration z The procedures in this guide may vary depending on the driver and utility software being used due to the upgrades z In this guide Computer refers to a personal computer or workstation z The following terms are used in this guide z The following symbols are used in this guide Important Important information th...

Page 20: ...eans that you need to select Tools select Setup and then select Create Folder z Path to a certain item within a procedure on a computer For example When you see the procedure to search for files and folders click Start Search For Files or Folders this means that you need to click Start click Search and then click For Files or Folders to search for files and folders z Cross reference For example Re...

Page 21: ...h button power switch to switch off the power 2 Make sure that the touch screen is blank and the Power Saver button is not lit 3 Open the front cover 4 Press the main power switch to the position to switch off the main power 5 Remove the rear right cover 6 Connect the USB cable to the USB 2 0 interface connector 7 Return the rear right cover to its original position 8 Connect the other end of the ...

Page 22: ...the Power Saver button is not lit 3 Open the front cover 4 Press the main power switch to the position to switch off the main power 5 Remove the rear right cover 6 Connect the converting adapter to the parallel interface connector of the machine and then connect the adapter to the converting connector of the interface cable and lock the clasps on both sides 7 Return the rear right cover to its ori...

Page 23: ...utton power switch to switch off the power 2 Make sure that the touch screen is blank and the Power Saver button is not lit 3 Open the front cover 4 Press the main power switch to the position to switch off the main power 5 Remove the rear right cover 6 Connect the network cable to the Ethernet interface connector Note Always use the correct network cable with your network connection When you repl...

Page 24: ...right cover to its original position 8 Press the main power switch to the position to switch on the main power 9 Close the front cover 10 Press the push button power switch to switch on the power For more information on setting items refer to Printer Environment Settings P 303 ...

Page 25: ...er mode and the Sleep mode the machine directly enters the Sleep mode without entering the Low Power mode first When the machine operates normal printing Sample Set printing or printing received fax documents while the control panel remains lit off and the machine is in the Power Saver mode only the output device exits the Power Server mode In this case the machine enters the Sleep mode 15 seconds...

Page 26: ... enters the Low Power mode Note The default value for From Last Operation to Low Power Mode is 1 minute You cannot disable the Low Power mode From Last Operation to Sleep Mode Set the time to elapse from the last operation until the machine enters the Sleep mode Note The default value for From Last Operation to Sleep Mode is 1 minute To make the machine enter the Low Power mode set a longer period...

Page 27: ...hanging the Screen Default You can change the screen displayed when the machine is turned on or the Power Saver mode is deactivated The Services Home screen is displayed by factory default 1 Press the Log In Out button 2 Enter the system administrator s user ID with the numeric keypad or the keyboard displayed on the screen and select Enter When a passcode is required select Next and enter the sys...

Page 28: ...t Selection Screen or Services Home can be selected For information on Auto Clear refer to Auto Clear P 129 1 Press the Log In Out button 2 Enter the system administrator s user ID with the numeric keypad or the keyboard displayed on the screen and select Enter When a passcode is required select Next and enter the system administrator s passcode and select Enter Note The default user ID is 11111 T...

Page 29: ...vices Home screen when you press the Services Home button on the control panel Note Services not supported by the machine will not be displayed on the screen Grayed out buttons cannot be used as a result of malfunctioning The following services can be displayed on the service buttons Note The available services vary depending on the installed options z Copy z Simple Copy z Fax Internet Fax z Simpl...

Page 30: ...Flow Sheets ApeosPort Series Models only z Web Applications ApeosPort Series Models only z Web Applications Server ApeosPort Series Models only z Custom Services Note Custom Services can be displayed when any custom service is installed on the machine For more information on the custom services contact our Customer Support Center The following services can be displayed on the additional feature bu...

Page 31: ...nd select Enter When a passcode is required select Next and enter the system administrator s passcode and select Enter Note The default user ID is 11111 The default passcode is x admin 3 Select Tools on the Services Home screen Note When the Services Home screen is not displayed on the touch screen press the Services Home button 4 Select System Settings Common Service Settings Screen Button Settin...

Page 32: ...e buttons which are displayed on the Services Home screen If you select Not Assigned the position of the selected button becomes blank You cannot assign Setup to Not Assigned If you do not want to display the Setup button select the Show this in Admin mode check box 1 Press the Log In Out button 2 Enter the system administrator s user ID with the numeric keypad or the keyboard displayed on the scr...

Page 33: ...ure to more than one button 8 Select Save 9 Select Save Assigning Services to the Custom Buttons You can assign services to the Copy Not in Use and Review buttons on the control panel Assigning a service to a custom button allows you to switch to this service without having to return to the Services Home screen If you do not need to assign any service to a custom button select Not Set Copy is assi...

Page 34: ...is 11111 The default passcode is x admin 3 Select Tools on the Services Home screen Note When the Services Home screen is not displayed on the touch screen press the Services Home button 4 Select System Settings Common Service Settings Screen Button Settings 5 Select Custom Button 2 and then select Change Settings Note Select to display the previous screen or to display the next screen 6 Select Se...

Page 35: ...tness You can adjust the screen brightness of the screen on the Services Home screen 1 Select Screen Brightness on the Services Home screen 2 Press or to adjust the screen brightness 3 Select Save To adjust the screen brightness from the Tools screen refer to Screen Brightness P 134 ...

Page 36: ...ettings P 133 Drag Slide your finger to the position desired with your finger touched the touch screen Drag the touch screen from side to side to switch pages Drag the touch screen up and down to scroll a list Note During drag scrolling stops when you move your finger away from the touch screen Flick Slide your finger quickly to the position desired and release it Flick the touch screen from side ...

Page 37: ... quickly To tap the same position of the screen twice is called double tap Tap the touch screen to switch the thumbnail bar to be displayed or not Note The operation of pinch in or pinch out moving two fingers inward or outward to zoom in or out is not supported Double tap a previewed image to enlarge the image ...

Page 38: ...ettings z When using the Global IP Address on the machine set the IP filtering setting to prevent the machine from illegal access from an external network browsing job history or accessing folders z Set Login Type to Login to Local Accounts or Login to Remote Accounts Select Login to Local Accounts to use the user information registered on the machine to manage authentication Only the users who ha...

Page 39: ...cription Entering alphabets and numerals To enter uppercase letters select Shift To return to the lowercase letters select Shift again Entering symbols Select More Characters Note Depending on the keyboard you can select a symbol from the pull up options displayed on the bottom left of the screen Entering a space Select Space Deleting characters Select Backspace to delete one character at a time S...

Page 40: ...1 Before Using the Machine 40 Before Using the Machine 1 ...

Page 41: ...his chapter describes the paper that can be used with the machine precautions when handling paper and how to load paper in trays z Paper Types 42 z Loading Paper 49 z Changing the Paper Size 54 z Changing the Paper Settings 59 ...

Page 42: ...ively coated paper When paper jam occurs it may cause short circuit and eventually a fire accident Paper Trays Basis Weight Ream Weight Loadable Quantity Paper Type Tray 1 60 to 105 gsm 52 to 90 kg Up to 54 mm 560 sheets Plain 60 105 gsm Recycled 60 105 gsm Plain Reload 60 105 gsm Punched 60 105 gsm Letterhead 60 105 gsm Transparency Labels Pre Printed 60 105 gsm Custom Paper 1 60 105 gsm Custom P...

Page 43: ...cycled 60 105 gsm Plain Reload 60 105 gsm Punched 60 105 gsm Letterhead 60 105 gsm Transparency Bond 170 216 gsm Heavyweight 106 169 gsm Extra HW 170 216 gsm Labels Pre Printed 60 105 gsm Envelope Custom Paper 1 60 105 gsm Custom Paper 2 60 105 gsm Custom Paper 3 60 105 gsm Custom Paper 4 60 105 gsm Custom Paper 5 60 105 gsm Other Tray 6 HCF optional 56 to 216 gsm 48 to 186 kg 2000 sheets Plain 60...

Page 44: ... the settings refer to Tray 5 Paper Size Defaults P 139 Supported Paper Type Standard Paper When printing or copying on commonly used paper plain paper use paper meeting the standards described below To copy or print as clear as possible we recommend the following standard paper Select the paper type setting for the paper loaded on a tray For more information refer to Changing the Paper Settings P...

Page 45: ...Black 70 Plain DocuPaper 80 Plain White Label 80 Plain Xerox Green Label 70 Plain Colotech Idol 80 Plain Performer 80 Plain Laserprint 80 Plain Green Wrap 80 Recycled Recycled Pure 80 Recycled Xplore 70 Plain Xcite 80 Plain Xceed 70 Plain Xceed 80 Plain ASTRO EXTRA 70 Plain ASTRO EXTRA 80 Plain Xpress 70 Plain Performa Plus 70 Plain Colotech Idol 100 Plain Colotech 90 Plain Before copying or print...

Page 46: ...rofessional 80 Plain Xerox Undertones Several Colours 80 Plain Recycled Pure 80 Recycled Colour Impression 90 Plain Van Hawk paper 70 Plain Van Hawk paper 80 Plain Colotech Plus 80 Plain White Black Label 80 Plain J Paper 82 Plain JD Paper 98 Plain Multi Purpose Paper in Yellow Black Label 75 Plain PaperOne 70 Plain PaperOne 80 Plain XeroxOne 80 Plain X treme Platinum 80 Plain Attitude 70 Plain Pe...

Page 47: ...postcard z Curled postcard Storing and Handling Paper Please keep the following points in mind when storing paper z Store paper inside a cabinet or other dry place Paper that has absorbed moisture can result in paper jams and lower image quality z After opening a package of paper wrap and store any remaining paper We recommend that you store remaining paper in moisture prevention packets z Store p...

Page 48: ...Otherwise the paper may stick together resulting in paper jams or multiple sheets being fed to the machine simultaneously z When continuously outputting on transparencies transparency sheets may stick together After printing 20 or more sheets remove them from the output tray and fan them to cool them down ...

Page 49: ...ning the same sized paper and orientation and the machine continues copying or printing Auto Tray Switching feature The machine cannot switch to a tray containing a paper type for which Paper Type Priority is set to Auto Paper Off For information about Paper Type Paper Type Priority and Paper Tray Priority settings and the paper substitute feature refer to Paper Tray Settings P 138 You can also se...

Page 50: ...ly until it stops Important When pushing the paper tray in do it slowly If the tray is pushed with too much force it might cause machine malfunctions Loading Paper in Tray 3 Tandem Tray Module Optional The following describes the procedure for loading paper in Tray 3 Tandem Tray Module When the machine runs out of paper during copying or printing a message is displayed on the touch screen Add pape...

Page 51: ...s paper from sticking to each other and reduces paper jams For information on changing the paper size and orientation refer to Changing the Paper Size for Tray 4 Tandem Tray Module Optional P 55 1 Pull out the tray until it stops Important While the machine is processing a job do not pull out the tray that the job uses Do not add a new stack of paper on top of the remaining paper in the tray to pr...

Page 52: ...ss Note If necessary pull out the extension tray The extension tray can be extended in two stages Pull out the extension tray gently 2 Load paper with the side to be copied or printed on facing down inserting the paper until its edge lightly touches against the paper feed entrance Important Do not load mixed paper types in tray Do not load paper above the maximum fill line It might cause paper jam...

Page 53: ...ng the paper size and orientation refer to Changing the Paper Size for Tray 6 HCF Optional P 56 1 Pull out the Tray 6 until it stops Important While the machine is processing a job do not pull out the tray that the job uses Do not add a new stack of paper on top of the remaining paper in the tray to prevent paper jams or any other troubles First remove the remaining paper from the tray and then lo...

Page 54: ...dard size paper refer to the print driver s help Changing the Paper Size for Trays 1 to 4 Trays 3 and 4 Two Tray Module Optional The following describes the procedure for changing the paper size for Trays 1 to 4 1 Pull out the tray until it stops Important While the machine is processing a job do not pull out the tray that the job uses Do not add a new stack of paper on top of the remaining paper ...

Page 55: ...y and then load the new stack of paper 2 Remove any paper loaded in the tray 3 Pinch the paper guide and slide it to the desired paper size 4 Load and align the edge of the paper against the left edge of the tray with the side to be copied or printed on facing up Important Do not load paper above the maximum fill line It might cause paper jams or machine malfunctions 5 Push the tray in gently unti...

Page 56: ...functions 5 Push the tray in gently until it stops Important When pushing the paper tray in do it slowly If the tray is pushed with too much force it might cause machine malfunctions Note Affix the paper size label to the front of the paper tray 6 Specify the type of the paper loaded when you have changed the paper type For information on how to set the paper types refer to Changing the Paper Sett...

Page 57: ...to the paper size 1 Insert a screw into a hole corresponding to the paper size on the top of the guide and tighten up the screw 2 5 Unscrew the screw of the front guide and remove the guide from the tray 6 Insert the small protrusions at the bottom of the guide into holes corresponding to the paper size 1 Insert the screw into a hole corresponding to the paper size on the top of the guide and tigh...

Page 58: ...e end guide is not adjusted correctly the machine cannot feed the paper properly resulting in a paper jam Note The slot on the left of 8 5 is not used 8 Open the end guide 1 and load and align the edge of the paper against the right edge of the tray with the side to be copied or printed on facing up 2 Important Do not load paper above the maximum fill line It might cause paper jams or machine malf...

Page 59: ...ing Setup in the Services Home screen if you configure the settings in advance For more information refer to Customize Paper Supply Screen P 139 1 Press the Log In Out button 2 Enter the system administrator s user ID with the numeric keypad or the keyboard displayed on the screen and select Enter When a passcode is required select Next and enter the system administrator s passcode and select Ente...

Page 60: ...r Media 2 6 Select a paper tray for changing the paper type setting under Items 7 Select Change Settings 8 Select Paper Type Paper Size and Paper Color respectively 9 Select Close repeatedly until the Tools screen is displayed 10 Select Close ...

Page 61: ...machine print a report list delete a print job with an invalid user ID and use the Setting Restore Tool z Replacing Consumables 62 z Cleaning the Machine 79 z Printing a Report List 84 z Deleting a Private Charge Print Job with an Invalid User ID 85 z Setting Restore Tool 86 ...

Page 62: ...nside a vacuum cleaner and cause explosion Use a broom or a wet cloth to wipe off the spills If you spill a large volume of toner contact your local Fuji Xerox representative z Never throw a toner cartridge into an open flame Remaining toner in the cartridge may catch fire and cause burn injuries or explosion If you have a used toner cartridge no longer needed contact your local Fuji Xerox represe...

Page 63: ... status of consumables You can check the status of consumables on the Supplies screen For information on consumables refer to Supplies P 105 The following shows the reference section for each procedure Replacing Toner Cartridges 63 Replacing Drum Cartridges for Customers Having a Spot Maintenance Contract 66 Replacing Staple Cartridge for Finisher B1 68 Replacing Staple Cartridge for C3 Finisher o...

Page 64: ...ith the control panel turned on press the Machine Status button to check the accurate status of toner cartridge before the replacement Copy or print density may decrease slightly after the message Please order a Toner Cartridge appears on the touch screen If you replace a toner cartridge with a partially used toner cartridge the number of pages that you can copy or print after the message Please o...

Page 65: ...toner cartridge and shake it five or six times to distribute the toner evenly 5 Insert the toner cartridge into the associated cartridge slot and then push until it stops 6 Close the front cover Note If the front cover is not closed completely a message appears and the machine will remain paused WARNING Never throw a toner cartridge into an open flame Remaining toner in the cartridge may catch fir...

Page 66: ...achine operating environment Images output from the machine may get dirty after the message Please order a Drum Cartridge appears on the touch screen 1 Make sure that the machine is not operating and open the front cover 2 Open the Tray 5 Bypass CAUTION z When replacing drum cartridges or drum if not a cartridge type and toner cartridges be careful not to spill the toner In case of any toner spill...

Page 67: ...ts handle it might fall out of the machine and soil the floor 6 Open the box and take the new drum cartridge out of the bag Important Do not place the new drum cartridge in an upright position Return the old drum cartridges to our Customer Support Center 7 Place the drum cartridge on a flat surface and pull out the protective paper while holding the tape that is attached to the protective paper Im...

Page 68: ...correctly placed 11 Close the Cover A tightly 12 Close the Tray 5 Bypass 13 Close the front cover Note If the front cover is not completely closed a message will appear and the machine will remain paused Replacing Staple Cartridge for Finisher B1 When the Finisher B1 optional is installed and the staple cartridge needs to be replaced a message appears on the touch screen When this message appears ...

Page 69: ...you 3 Pull the staple cartridge out of the finisher Note The staple cartridge is firmly inserted A slight force is required to pull the cartridge out of the finisher 4 Pinch both sides of the empty staple case with your fingers 1 and remove the staple case from the cartridge 2 5 Insert the front side of the new staple case into the staple cartridge 1 and then push the rear side into the cartridge ...

Page 70: ...recommended by Fuji Xerox may degrade quality and performance Use only staple cartridges recommended by Fuji Xerox Note If the staple cartridge was not replaced properly the message remains on the touch screen Follow the procedure and replace the staple cartridge again To order a staple cartridge contact our Customer Support Center 1 Make sure that the machine is not operating and open the finishe...

Page 71: ...ll out the staple case from the cartridge 2 Important The staple case cannot be removed when the staples are remained in the staple case Forcibly removing the staple case may cause machine malfunction 5 Insert the front side of the new staple case into the staple cartridge 1 and then push the rear side into the cartridge 2 6 With grasping the orange lever of the staple cartridge push the staple ca...

Page 72: ...es of the staple cartridge and pull the cartridge out of the finisher 3 Hold the tabs on both sides of a new staple cartridge and insert it into the original position until it clicks 4 Repeat steps 2 and 3 to replace the other staple cartridge 5 Close the finisher side cover Note If the finisher side cover is not completely closed a message will appear and the machine will remain paused Replacing ...

Page 73: ...cedure and replace the booklet staple cartridge again To order a booklet staple cartridge contact our Customer Support Center 1 Make sure that the machine is not operating and open the finisher front door 2 Pull out the booklet unit 3 With grasping the lever of the booklet staple cartridge push the booklet staple cartridge downward Then pull out the booklet staple cartridge upwards 4 Press the ora...

Page 74: ...nd push the rear side of the new staple case into the staple cartridge 7 Close the cover 8 Return the booklet staple cartridge to its original position 9 Slightly push the booklet staple cartridge upwards and make sure that it clicks into place Note Return the booklet staple cartridge until of the booklet staple cartridge is fitted in of the booklet unit 10 Return the booklet unit to its original ...

Page 75: ...pty the container while the machine is off the machine does not recognize that the container has been emptied Empty the hole punch waste container after the message appears Otherwise the machine cannot recognize the correct remaining amount of the punch scraps When the machine is in Power Saver mode exit Power Saver mode by pressing the Power Saver button and the Machine Status button on the contr...

Page 76: ...container to fill up before the message telling you to empty the container appears again and this can cause machine malfunction Important Empty the hole punch waste container when the machine is on If you empty the container while the machine is off the machine does not recognize that the container has been emptied Empty the hole punch waste container after the message appears Otherwise the machin...

Page 77: ...n stamp impressions start to fade Important Do not touch the ink pad of the stamp cartridge If it comes into contact with your skin wash immediately Problems caused by using consumables not recommended by Fuji Xerox are not covered by the maintenance service contract Before using consumables carefully read instructions and precautions on their packages Note We recommend always keeping spare consum...

Page 78: ...amp cartridge and pull it straight out of the machine Note If only the sponge part of the stamp cartridge is removed make sure of removing the bottom part of the cartridge 3 Insert the new stamp cartridge 4 Close the Side 2 scanner and then close the document feeder gently ...

Page 79: ...mly wrung soft cloth moistened with water Important Do not use cleaning agents other than water or neutral detergent Note If you cannot remove the dirt easily gently wipe the machine with a soft cloth moistened with a small amount of neutral detergent 2 Wipe off any excess water with a soft cloth Cleaning the Touch Screen This section describes how to clean the touch screen of the machine 1 Wipe o...

Page 80: ...r coating on plastic parts Cleaning the machine with an excessive amount of water may cause the machine to malfunction or damage documents during copying faxing or scanning 1 Wipe the document cover with the provided cloth Important Do not use cleaning agents other than water or neutral detergent Note If you cannot remove dirt easily gently wipe the document cover with a soft cloth moistened with ...

Page 81: ...sive amount of water may cause the machine to malfunction or damage documents during copying faxing or scanning 1 Lift the document feeder gently and open the Side 2 scanner 2 Wipe the white chute with the provided cloth Note If you cannot remove dirt easily gently wipe the white chute with a soft cloth moistened with a small amount of neutral detergent Important Do not press the film with an exce...

Page 82: ...3 Maintenance 82 Maintenance 3 4 Close the Side 2 scanner and then close the document feeder gently ...

Page 83: ...p the handle on the document feeder top cover and open the document feeder top cover completely Note When you fully open the cover it enters a fixed position Open the cover gently 2 While turning the rollers wipe them with a soft cloth moistened with water Important Do not use cleaning agents other than water or neutral detergent Use a cloth firmly wrung to prevent water drops from falling into th...

Page 84: ... Reports Button under Reports is set to Disabled the Print Reports button appears only when the Tools button is displayed on the Services Home screen For more information on Reports refer to Reports P 141 If you want to print Billing Data List or Auditron Report Fax Jobs insert a card to the machine before instructing print 3 Select a report or list to print and then press the Start button Note Th...

Page 85: ...ion onthePrivate Charge Printfeature referto 11 Job Status PrintingandDeleting Stored Jobs and 12 Computer Operations Print in the User Guide For more information on how to set the period of time save jobs refer to Stored File Settings P 243 1 Press the Log In Out button 2 Enter the system administrator s user ID with the numeric keypad or the keyboard displayed on the screen and select Enter When...

Page 86: ...n on Setting Restore Tool contact our Customer Support Center Note You can back up the setting data of the machine when the hard disk and the Ethernet interface are installed on the machine The following data can be backed up on the computer z Address Book z Folder except for document files z User account list z Job Flow z Stored Programming z Job log z Error log z Auditron log z Other information...

Page 87: ...4 Machine Status This chapter describes the features for checking the machine status z Overview of Machine Status 88 z Machine Information 89 z Faults 104 z Supplies 105 z Billing Information 106 ...

Page 88: ...g status You can also change or set print modes and check the number of pages printed per meter or per user You can also print various reports lists to check the job history settings and registered information For more information refer to Machine Information P 89 Faults You can check the information on errors that occurred on the machine For more information refer to Faults P 104 Supplies You can...

Page 89: ...yed you can check the machine status General Information On the General Information screen you can check the serial number of the machine machine configuration and software version 1 Check the general information Website Tells you whom to contact when making inquiries about maintenance and operation Machine Serial Number Indicates the serial number of the machine Current System Software Indicates ...

Page 90: ...n to be displayed For information on how to drag or flick refer to 2 Product Overview Touch Screen in the User Guide Software Version Screen You can check the software version 1 Select Software Version 2 Check the software versions Paper Tray Status You can check the paper trays set on the machine 1 Select Paper Tray Status 2 Check the status of the paper trays Print Reports The following describe...

Page 91: ...formation on the auto print of a job history report refer to Reports P 141 When you set the machine to print a job history report automatically the machine prints the results of all jobs Error History Report You can print information on errors occurred in the machine The latest 50 errors are printed Activity Report You can check whether transmissions completed successfully or not The remote termin...

Page 92: ... Reports or Fax Reports Printer Reports 1 Select Printer Reports Note To display the Printer Reports screen select the Machine Status button and then select Machine Information Print Reports Printer Reports 2 Select a list to print Note The items displayed vary depending on the options installed 3 Press the Start button You can print the following items when printer related options are installed W...

Page 93: ... InternetServices Formore information refer to the help of CentreWare Internet Services Important To display the online help for CentreWare Internet Services users need to have the environment to connect to the Internet The communication fee shall be borne by you ESC P Settings List Prints the settings configured in the ESC P K emulation mode ESC P Logical Printers List Prints the programming sett...

Page 94: ... printed from Copy Reports Printer Reports Scan Reports or Fax Reports z Scan Fax Configuration You can check the settings configured for the Scan feature and the Fax feature z Domain Filter List You can check the settings configured for the domain which filters data transmissions Job Template List ApeosPort Series Models Only You can print the list of settings for the server storing the job templ...

Page 95: ...information and print and copy settings of the machine Note The contents of Configuration Report are identical whether it is printed from Copy Reports Printer Reports Scan Reports or Fax Reports z Scan Fax Configuration You can check the settings configured for the Fax feature and the Scan feature Note The contents of Configuration Report are identical whether it is printed from Copy Reports Print...

Page 96: ...ddress numbers fax group recipients and relay stations Fax Comments List You can check the registered comments to use on fax cover sheets Billing Data List You can check the registration status of the billing data Note Billing Data List is displayed when Fax Internet Fax Service is set to Enable Accounting under Accounting Accounting Type Local Accounting Auditron Mode Selecting Billing Data List ...

Page 97: ...rts Job Counter Report 2 Select Job Counter Report 3 Press the Start button Auditron Reports You can print an auditron report by each user Note that the content on the screen differs depending on whether the Auditron mode for services is enabled or not Note Auditron Reports appears when the Tools button is displayed on the Services Home screen You cannot output the report to a file To output a rep...

Page 98: ...heck the limit value Auditron Report Copy Jobs counts pages from the time at which the data is initialized Note No displayed on the report is the User Administration Number assigned when a user is registered under Accounting or Authentication Security Settings Auditron Report Print Jobs You can check the total number of printed pages and sheets of paper used for each client job owner Auditron Repo...

Page 99: ...anned data to a computer on a network or a transmission of scanned data by e mail succeeds When a fax the IP Fax SIP or the Internet Fax transmission succeeds this report is also printed You can check a thumbnail of the scanned data and its transmission result You can set not to print out the Transmission Report Undelivered automatically For information on setting whether to print the report for e...

Page 100: ...verwrite Hard Disk You can check the overwriting status of the hard disk Overwriting indicates that the overwriting is in progress Standby indicates that the overwriting is completed Note This feature does not appear for some models An optional component is required For more information contact our Customer Support Center Overwrite Hard Disk appears when Overwrite Hard Disk is enabled under Authen...

Page 101: ...lue set for the print mode item number Forthe itemnumbersthatcan beconfigured ineachmode menu referto ESC P KEmulation Settings P 611 PDF Direct Print Settings P 624 PCL Emulation Settings P 630 and HP GL 2 Emulation Settings P 638 1 Select Programming 2 Enter the item number of the feature to set in Item Number with the numeric keypad 3 Select Confirm The current setting value appears 4 Select Ch...

Page 102: ...tory Defaults You can use the factory default settings Custom Settings Displays the numbers stored in memory 3 When you select Custom Settings select a memory number to use 4 Select Save Password For PDF Direct Print if a password is set for files set the password here in advance PDF files can only be printed when the passwords assigned and entered are the same You can use up to 32 characters for ...

Page 103: ... 3 Select a fax receiving mode Manual Receive The machine manually receives faxes from a remote machine This mode is convenient to confirm the sender or use an external telephone before receiving faxes Auto Receive The machine automatically receives faxes 4 Select Save ...

Page 104: ...tegory The following describes how to print the error history report 1 Press the Machine Status button 2 Select the Faults tab 3 Select Error History Report 4 Press the Start button Note You can also access Error History Report under Machine Information Print Reports Job Status Activity Report If Print Reports Button under Reports is set to Disabled the Error History Report button does not appear ...

Page 105: ... V 5070 4070 DocuCentre V 5070 4070 the status displayed may differ from the actual remaining amount When replacing toner cartridges we recommend that you use new ones If the stattus of Drum Cartridge is OK Cleaning Required and the print result is faint the drum cartridge cleaning may resolve the problem 1 Select Drum Cartridge and then select Cleaning on the next screen 2 Select a Paper Size and...

Page 106: ...tion You can check the total number of copies and pages printed by individual meters 1 Select Billing Information 2 On the screen check each meter Note Previous meter reading can be displayed when using EP system For more information on EP system refer to EP System P 704 Serial Number Displays the serial number of the machine Total Impressions Displays the total number of Black Impressions Copy Se...

Page 107: ...s passcode and select Enter 2 Press the Machine Status button To check the system administrator meter 1 Enter the system administrator s user ID with the numeric keypad or the keyboard displayed on the screen and select Enter When a passcode is required select Next and enter the system administrator s passcode and select Enter Note The default user ID is 11111 The default passcode is x admin 2 Pre...

Page 108: ...4 Machine Status 108 Machine Status 4 ...

Page 109: ...cedure 110 z Tools Menu List 114 z Common Service Settings 128 z Copy Service Settings 166 z Connectivity Network Setup 175 z Print Service Settings 204 z Scan Service Settings 211 z Fax Service Settings 220 z E mail Internet Fax Service Settings 235 z Address Book Settings 238 z Folder Service Settings 239 z Job Flow Service Settings ApeosPort Series Models Only 241 z Media Print Service Settings...

Page 110: ...tem Administration mode enter the system administrator s user ID If Passcode Entry for Control Panel Login is set to On under Tools Authentication Security Settings Authentication Passcode Policy you need to enter the passcode We recommend that you change the system administrator s user ID and passcode immediately after installing the machine For more information on how to change the passcode refe...

Page 111: ...formation refer to Common Service Settings P 128 Copy Service Settings Allows you to configure the copy service settings such as copy feature defaults copy operation control and button indications For more information refer to Copy Service Settings P 166 Connectivity Network Setup Allows you to configure the network related settings such as ports and protocols For more information refer to Connect...

Page 112: ...ia Print Service Settings Allows you to configure the settings relating to Media Print Text For more information refer to Media Print Service Settings P 242 Stored File Settings Allows you to set how to delete files in a folder and print files stored in the machine For more information refer to Stored File Settings P 243 Web Applications Service Setup ApeosPort Series Models Only Allows you to con...

Page 113: ...n the Tools screen a message may be displayed Follow the message and reboot the machine After the machine reboots it exits from the System Administration mode and the Log In Out button is unlit When you configure settings under System Settings or Setup and then press the Services Home button the screen directly goes back to the Services Home screen Step 6 Exiting System Administration Mode 1 Press...

Page 114: ...one P 130 z Daylight Savings P 130 z Print On Demand Duration ApeosPort Series Models Only P 130 Power Saver Settings P 130 z Power Saver Timers P 130 z Enter Power Saver after Printing Ends P 131 z Power Saver Deactivation P 131 z Scheduled Power Off P 131 Audio Tones P 132 z Control Panel Select Tone P 132 z Control Panel Alert Tone P 132 z Base Tone P 132 z Machine Ready Tone P 132 z Job Comple...

Page 115: ...r Tray Attributes P 138 z Customize Paper Supply Screen P 139 z Paper Tray Attributes on Setup Screen P 139 z Paper Tray Attributes During Loading P 139 z Paper Tray Priority P 139 z Paper Type Priority P 139 z Tray 5 Paper Size Defaults P 139 z Auto Tray Switching Control P 140 Image Quality Adjustment P 140 z Image Quality P 140 Reports P 141 z Print Reports Button P 141 z Job History Report P 1...

Page 116: ...l Unique ID P 151 z Print Position P 151 z Print Position Adjustment P 151 z Print Position Side 2 P 151 Image Log Control ApeosPort Series Models Only P 151 z Image Log Control P 153 z Image Log Target P 153 z Image Log Generation P 153 z Transfer Image Log P 153 Notify Job Completion by E mail P 154 z Targeted Jobs P 154 z E mail Addresses 1 to 5 P 154 z E mail Message P 154 Plug in Settings P 1...

Page 117: ... Image Shift Side 1 P 169 z Image Shift Side 2 P 169 z Image Rotation P 169 z Image Rotation Rotation Direction P 169 z Original Orientation P 169 z Pages per Side P 170 z Copy Output P 170 z Uncollated Default Separator Tray P 170 z Output Destination P 170 z Output Destination Simple Copy P 170 z Sample Job P 170 z Annotations Stored Comment P 170 z Annotations Comment on Side 1 and Side 2 P 170...

Page 118: ...Bottom Center and Bottom Right P 173 z Bates Stamp Top Left Top Center Top Right Bottom Left Bottom Center and Bottom Right P 173 z Quantity Display P 173 z Maximum Number of Sets P 173 Original Size Defaults P 173 Reduce Enlarge Presets P 173 Annotations Create Comments P 174 Port Settings P 175 z Parallel P 176 z USB P 176 z LPD P 177 z SMB Client P 177 z IPP P 177 z Bonjour P 178 z Port 9100 P ...

Page 119: ...r Password P 187 z HTTP Proxy Server Name P 187 z HTTP Proxy Server Port Number P 188 z HTTP Proxy Server Authentication P 188 z HTTP Proxy Server Login Name P 188 z HTTP Proxy Server Password P 188 SIP Settings P 188 z SIP User ID Sign in Name P 188 z SIP Transport Protocol P 188 z Enable SIP Server P 188 z SIP Server IP Address Resolution P 188 z SIP Proxy Server Setup P 189 z SIP Registrar Serv...

Page 120: ...ory P 204 z ART IV ESC P 201H Form Memory P 204 z HP GL 2 Auto Layout Memory P 204 z Job Ticket Memory P 204 z Receiving Buffer Parallel P 205 z Receiving Buffer USB P 205 z Receiving Buffer LPD P 205 z Receiving Buffer IPP P 205 z Receiving Buffer Port 9100 P 205 Delete Form P 205 Other Settings P 206 z Print Area P 206 z Substitute Tray P 206 z Paper Type Mismatch P 207 z Unregistered Forms P 20...

Page 121: ...l P 214 z Searchable Text Compression P 214 z Microsoft Office Format Settings P 214 Scan to PC Defaults P 215 z Transfer Protocol P 215 z Login Credential to Access Destination P 215 z User Name for FTP Scan P 215 Original Size Defaults P 215 Output Size Defaults P 216 Reduce Enlarge Presets P 216 Other Settings P 216 z Memory Full Procedure P 216 z Maximum Stored Pages P 216 z Saturation P 217 z...

Page 122: ...tate 90 degrees P 224 z G3 Sender ID Fax P 224 z G3 Sender ID IP Fax SIP P 224 z Save Undelivered Faxes P 224 z Save Deleted Faxes P 224 z Saved Faxes Auto Delete P 224 z Transmission Interval P 224 z Batch Send P 224 z Manual Send Receive Default P 225 z Fax Receiving Mode P 225 z Border Limit P 225 z Auto Reduce On Receipt P 225 z Receiving Paper Size P 225 z 2 Pages Up On Receipt P 225 z 2 Side...

Page 123: ...on P 233 z Fax Transfer from Address Book P 233 z Transmission Header Text Fax Transfer P 234 z Fax Transfer Maximum Data Size P 234 E mail Control P 235 z Maximum Address Entries P 235 z Incoming E mail Print Options P 235 z Print Error Notification E mail P 235 z Response to Read Receipts P 235 z Read Receipts P 236 z Print Delivery Confirmation Mail P 236 z Split Send Method P 236 z Maximum Dat...

Page 124: ... Fax Transfer Resolution P 241 Media Print Service Settings P 242 z Text Paper Supply Button 2 to 5 P 242 Stored File Settings P 243 z Expiration Date for Files in Folder P 243 z Stored Job Expiration Date P 243 z Display Details of Stored Print Job List P 244 z Preview Generation P 244 z Duration for Preview Generation P 244 z Display Default of Stored Print Job List P 244 z Print Job Confirmatio...

Page 125: ...code P 253 z Delete Files After Retrieval P 253 z Delete Expired Files P 253 z Link Job Flow Sheet to Folder P 254 z When the Delete Folder Button is Selected P 254 Stored Programming P 254 Create Job Flow Sheet P 254 z Restrictions on Using Job Flow P 255 z Create New Job Flow Sheet P 256 z Name P 257 z Description P 257 z Keyword P 257 z Send as Fax P 257 z Send as IP Fax SIP P 258 z Send as Int...

Page 126: ... P 268 z Resolution P 268 z Cover Page P 268 z Maximum Image Size P 268 z Delay Start P 269 z Remote Folder P 269 z F Code P 269 z Relay Broadcast P 269 z Billing Day Time Billing Night Time Billing Midnight P 270 z Internet Fax Profile P 270 z When the Delete Entry Button is Selected P 270 Create Fax Group Recipients P 270 Add Fax Comment P 271 Paper Tray Attributes P 272 Create View User Account...

Page 127: ...1 z Track Print Jobs P 281 z Track Scan Fax Jobs P 281 z Interrupt Mode P 281 z Job with Insufficient Credit P 281 z Charge Print Jobs P 281 z Track with Cumulative Device P 281 z Scan Ahead for Copy Job P 281 System Administrator Settings P 283 z System Administrator s Login ID P 283 z System Administrator s Passcode P 283 Authentication P 284 z Login Type P 284 z Access Control P 285 z Create Vi...

Page 128: ...Watermark 145 Secure Watermark 147 Force Annotation 149 Print Universal Unique ID ApeosPort Series Models Only 151 Image Log Control ApeosPort Series Models Only 151 Notify Job Completion by E mail 154 Plug in Settings 154 Other Settings 155 Machine Clock Timers You can set the machine clock or the time intervals of the machine to reset settings Date Set the date in the system clock of the machine...

Page 129: ...atically When you select On specify a value between 10 and 900 seconds in 1 second increments When you select Off the settings are not reset automatically Note When Off is selected the machine will cancel the standby status and begin processing a document after one minute has elapsed in anticipation of a job command Auto Job Release Specify the time lapsed until the machine cancels the active job ...

Page 130: ...period the machine moves the clock forward by one hour Select from Adjust Off Adjust by Day Month Time and Adjust by Month Week Day of Week Time If you select Adjust by Day Month Time specify the month day and time for Start Date and End Date If you select Adjust by Month Week Day of Week Time specify the month week day of week and time for Start Date and End Date Note This feature does not work p...

Page 131: ...to enter the Power Saver mode after a print job or printing of fax Internet fax documents is finished 15 seconds after Auto Printing Ends Enters Sleep mode in 15 seconds According to Power Saver Timer Settings Enters Low Power mode or Sleep mode according to the period specified in Power Saver Timers For more information on the setting procedure refer to Power Saver Mode P 25 Power Saver Deactivat...

Page 132: ...Loud To disable the sound select Off Job Complete Tone 1 2 Set the volume to be sounded when a job is completed normally You can select from Soft Normal and Loud To disable the sound select Off You can select the target jobs to play the sound Fault Tone Set the volume to be sounded when a job fails You can select from Soft Normal and Loud To disable the sound select Off You can select the target j...

Page 133: ... receives a fax You can select from Soft Normal and Loud To disable the sound select Off Screen Button Settings Set screens and buttons Screen Default Set the screen displayed after powering on the machine or canceling the Power Saver mode For more information on the setting procedure refer to Customizing the Control Panel P 27 Screen After Auto Clear Set the screen displayed after Auto Clear For ...

Page 134: ...der the Job Status screen that is displayed when the Job Status button on the control panel is pressed Select from All Jobs Printer Print from Folder Jobs Scan Fax Internet Fax Jobs or Job Flow File Transfer Jobs Default Language You can select the language displayed on the machine There are two ways of selecting the language set in the System Administration mode and set by local users z Setting i...

Page 135: ...en sending e mails Select from Disabled Show Memory and Enabled Reconfirm Fax Internet Fax Button Set whether or not to display a screen to check available memory when sending faxes Internet faxes Select from Disabled Show Memory and Enabled Screen After Inserting USB Select whether or not to display the screen when the machine detects USB memory device insertion and also select the screen type at...

Page 136: ...CII characters If you select On ASCII Only the keyboard displayed shows ASCII characters only Operation of Up Down Buttons Allows you to whether or not to enable continuous scrolling when pressing the scroll buttons Flick and Double tap Set whether or not to operate the machine by flicking and double tapping Select from Disabled or Enabled Besides the operation method the design of Services Home S...

Page 137: ...Warning Screen Preview Thumbnail View Tap to display the entire view O O Flick to switch pages O Drag to switch pages O O Entire View Flick to switch pages O Tap the previous next previewed images to switch pages O O Tap to switch whether to display the page switching buttons or the thumbnail bar O Double tap to move to enlarged view O Enlarged View Flick the enlarged image to move the position to...

Page 138: ...me Custom Paper Types 1 to 5 which you can select in Paper Type and Custom Paper Colors 1 to 5 which you can select in Paper Color of Paper Tray Attributes You can use letters numerals and symbols of up to 24 characters for each name and color For example you can use a name showing its usage such as Color for colored paper and Covers for bond paper For information about how to enter characters ref...

Page 139: ...rmation for automatic tray selection Auto Paper selection means that a tray containing the appropriate paper is automatically selected by the machine for copying or printing This setting applies to Trays 1 2 and 3 4 6 optional You cannot apply this setting to Tray 5 Note When a logical printer is used and if you specify the paper tray with the print driver this setting will be ignored Paper Type P...

Page 140: ...le during Auto Select and Enable for Same Paper Type Color When Enable during Auto Select is selected the machine switches the tray when Auto Select is selected in the Copy screen or Paper Select of the print driver Note The machine does not switch the tray automatically in the following cases Tray 5 is selected The tray set as Auto Paper Off is selected in Paper Type Priority Targeted Paper Type ...

Page 141: ...o conduct a pre scan and sample the whole document to detect the background color Image Enhancement Allows you to select whether or not to carry out image enhancement If you select On the machine gives the image a smoother appearance when printed Reports You can configure settings related to printing reports Print Reports Button Set the display method of Print Reports under the Machine Information...

Page 142: ... whether or not to print the report for data transmission results when the scanned data is transferred to the computer on the network or is sent via e mail Off Does not print a report regardless of whether data transmission is successfully completed or not On Automatically prints a Transmission Report when data is sent successfully and a Transmission Report Job Undelivered when data transmission f...

Page 143: ...ore information contact our Customer Support Center For more information on the EP system refer to EP System P 704 Check EP Connection This feature is used to check whether or not the communications between the machine and our Customer Support Center function normally when the EP system via the Internet is used Note The EP system is not available in some region For more information contact our Cus...

Page 144: ...e information of the smart card appears on the touch screen Note You can register the authentication information using CentreWare Internet Services For more information refer to the help of CentreWare Internet Services Important To display the online help for CentreWare Internet Services users need to have the environment to connect to the Internet The communication fee shall be borne by you Finis...

Page 145: ...grade Start Upgrade Starts a version upgrade soon Schedule Upgrade Select On and specify the date and time to start a version upgrade Delete All Certificates Initialize Settings Deletes all certificates stored in the machine and initializes the security settings associated with certificates This feature is designed to use when you cannot use a certificate data in the machine because of an abnormal...

Page 146: ...rom eight patterns Wave Circle Stripe Chain Beam Rhombic Sunflower and Fan Density Select the text density of the Watermark You can select from Lighten Normal and Darken Watermark Background Contrast Set a contrast level for text and background for the Watermark You can select a level from 1 to 9 Select a contrast level referring to the printed samples by selecting Print this Sample List Force Wat...

Page 147: ...e Watermark You can enter up to 32 single byte characters The registered text is displayed at Default Watermark For information about how to enter characters refer to Entering Text P 39 Print this Sample List Prints hidden text samples of various densities Select Watermark Background Contrast referring to the printed samples Secure Watermark You can set whether or not to detect embedded digital co...

Page 148: ...ord leave the password blank and select Save Custom Digital Watermark Specify a digital code string to embed in a document You can enter up to 32 single byte characters For information about how to enter characters refer to Entering Text P 39 Force Secure Watermark You can set whether or not to forcibly use the Force Watermark feature by jobs Note You can authorize a user to temporarily cancel for...

Page 149: ...ermark feature You can select from nine patterns None Wave Circle Stripe Chain Beam Rhombic Sunflower and Fan Secure Watermark Background Contrast Set a contrast level for hidden text and background for the Secure Watermark You can select a level from 1 to 9 Select a contrast level referring to the printed samples by selecting Print this Sample List Important The hidden text background contrast ca...

Page 150: ...ance conditions Force annotation is not printed on blank paper generated by the machine When the Force Annotation is enabled you cannot select Auto Size Detect for Tray 5 A time printed as a watermark using the Force Annotation feature may differ from the time the print job is submitted depending on the status and settings of the machine and the contents of the print job In this case the print job...

Page 151: ...pply Layout Template to Copy Print Jobs under Force Annotation UUIDs are overlapped with the text on the layout template For details on image logs refer to Image Log Control ApeosPort Series Models Only P 151 For details on Force Annotation refer to Force Annotation P 149 Print Universal Unique ID Select whether or not to print Universal Unique IDs Important If Print Universal Unique ID is set to ...

Page 152: ...us the images will not be reflected For PDF files created as images the PDF Security feature and the PDF Signature feature cannot be used Images with higher resolution than the input image cannot be created regardless of the setting of Resolution under Image Log Generation If the resolution of the input image is lower than the setting of Resolution under Image Log Generation the machine creates an...

Page 153: ...llows you to select an assurance level which affects whether to surely create an image log from Low or High Note If you select Low image logs may not be created depending on the conditions Resolution Select the resolution of document images from 25dpi 50dpi 72dpi 100dpi or 200dpi Page Range Select the page range of document images from First Page Only First 2 Pages First 3 Pages First 4 Pages Firs...

Page 154: ... reached Notify Job Completion by E mail You can receive the results of jobs performed by an e mail notification Targeted Jobs Select the service whose job result you want to receive by an e mail notification When the target job is already selected Selected is displayed You can select more than one target job from Copy Fax Scan Print or Report Select the notification timing from Notify at the End ...

Page 155: ...en 1 minute and 120 hours Note Stored documents such as Secure Print and Sample Set documents cannot be used with the Auto Job Promotion feature When Enabled is selected and there is a job bypassed because of paper out a message stating the reason of the job promotion appears The job bypassed can be processed after you take proper measures by following the instruction of the message Or you can can...

Page 156: ... X B6 X X X X X X O X X X X X B6 X X X X X X X X X X O X B5 X X O X O X O O O X O X B5 X O X X X X O O O X O X B4 X O O X O X O O O X O X 5 5 8 5 X X X X X X X X X X X X 5 5 8 5 X O X X O X X X X X X X 7 25 10 5 O O X X X X X X X X X X 8 10 X X X X X X X X X X X X 8 10 X X X X X X X X X X X X 8 5 11 X O O X O X X O O X X X 8 5 13 O O O X O X X X O X X X 8 5 14 X X O X O X X X O X X X 11 17 O O O X...

Page 157: ...ommercial 10 envelopes X X X X O X X X X X X X Monarch 7 3 4 envelopes X X X X O X X X X X X X DL envelopes X X X X X X X X X X X X C5 envelopes X X X X O X X X X X X X Photo 2L X X X X X X X X X X X X 4 6 X X X X O X X X X X X X 4 6 X X X X X X X X X X X X O Available X Not available Paper size group AB series 8 13 AB series Loading Position Size Orientation Document glass Document feeder Trays 1...

Page 158: ...O O X X X B6 O X X X X X O X X X X X B6 X X X X O X X X X X X X B5 O O O X O X O O X X X X B5 O O O O O O O O O X O X B4 O O O X O X O O O X O X 5 5 8 5 X X X X X X X X X X X X 5 5 8 5 X X X X X X O O X X O X 7 25 10 5 X X X X X X X O X X X X 8 10 X X X X X X X X X X X X 8 10 X X X X X X X X X X X X 8 5 11 X O O X X X O O O X O X 8 5 13 X X O X X X O O O X O X 8 5 14 X X O X O X X X O X O X 11 17 ...

Page 159: ...al 10 envelopes X X X X X X X X X X O X Monarch 7 3 4 envelopes X X X X X X X X X X O X DL envelopes X X X X O X X X X X X X C5 envelopes X X X X X X X X X X O X Photo 2L X X X X X X X X X X X X 4 6 X X X X X X X X X X O X 4 6 X X X X X X X X X X X X O Available X Not available Paper size group AB series 8 K 16 K AB series 8 13 8 14 Loading Position Size Orientation Document glass Document feeder ...

Page 160: ... X O A3 O O O X X X B6 X X X X X X B6 X X X X X X B5 X X O X O X B5 X O X X X X B4 X O O X O X 5 5 8 5 O O O X O X 5 5 8 5 O O X X O X 7 25 10 5 O O X X X X 8 10 X X X X X X 8 10 X X X X X X 8 5 11 O O O X O X 8 5 13 X X O X O X 8 5 14 O O O X O X 11 17 O O O X O X 16 K Taiwan X X X X X X 16 K Taiwan X X X X X X 8 K Taiwan X X X X X X 16 K mainland China X X X X X X 16 K mainland China X X X X X X...

Page 161: ...this feature set an encryption key Note An optional component is required to use this feature For more information contact our Customer Support Center 1 Select Data Encryption and then Change Settings 12 18 X X X X X X SRA3 X X X X X X 12 6 19 2 X X X X X X 13 18 X X X X X X 13 19 X X X X X X Postcard X X X X X X No 3 standard envelopes X X X X X X Commercial 10 envelopes X X X X O X Monarch 7 3 4...

Page 162: ... etc Files in folders Address book data Digital certificate Important Be sure to save all necessary settings and files before using data encryption or changing any settings Make sure that the hard disk and encryption settings match Otherwise an error will occur For information on error messages and their remedies refer to Other Errors P 550 The following procedure is recommended for changing the e...

Page 163: ...o select whether or not to restrict the operation by our service representative to protect the security settings from being altered by someone impersonating our service representative Off The operation by our service representative is not restricted On Our service representative cannot change the following settings z Delete All Data P 144 z Secure Watermark P 147 z Image Log Control ApeosPort Seri...

Page 164: ... or an e mail transmissions to addresses not registered on the Address Book Selecting Only From Address Book disables address entry using the keyboard or numeric keypad and permits only transmission to addresses registered on the Address Book Note You can also give users authority to deactivate Restrict Recipient Selection Method For more information refer to User Roles and Authorization Groups P ...

Page 165: ...ft uncontrolled over the time specified in Auto Clear For more information on Auto Clear refer to Auto Clear P 129 Resume Job Automatically The job is automatically resumed Delete Job Automatically The job is automatically cancelled Resume Delete by User The job is still suspended until you resume the operation ...

Page 166: ...ures enables you to avoid extra operations such as selecting tabs 1 Select the number of features displayed on the Copy screen 4 Features The following five features are shown on the screen Reduce Enlarge Paper Supply 2 Sided Copying and Copy Output Features and positions displayed cannot be changed 7 Features Allows you to set features appearing in the fourth column from the left of the Copy scre...

Page 167: ...nted on Back Cover is selected for Back Cover under Output Format Covers Transparency Tray Button 1 3 Set the default value of the transparency tray displayed in Transparency Options on the Output Format screen Separator Handout Tray Button 1 3 Set the default value of the separator handout tray displayed in Transparency Options on the Output Format screen Copy Defaults You can set the default set...

Page 168: ...Size Originals Set the default value for Mixed Size Originals in the Layout Adjustment screen Edge Erase Top Edge When you copy a document with the document cover open or when you copy a book the edges and center margin of the document may be printed as black shadows This feature allows you to erase such shadows on the top edge Set the default value for the amount of edge erased from the original ...

Page 169: ... For the printable area refer to Printable Area P 595 Center Erase Binding Edge Erase When you copy a document with the document cover open or when you copy a book the edges and center margin of the document may be printed as black shadows This feature allows you to erase such shadows on the center of facing pages of a bound document or a booklet Set the default value for Center in Edge Erase in t...

Page 170: ...t the destination may be changed automatically When the Simple Copy screen is displayed you can confirm the output destination on the Review screen which is displayed by pressing the Review button For information on the Review button refer to 2 Product Overview Control Panel in the User Guide Sample Job Set the default value for Sample Job in the Job Assembly screen Annotations Stored Comment Set ...

Page 171: ...ted for Annotations in the Output Format screen Booklet Creation Default Cover Tray Set the default value for Covers which is displayed when you select a Cover page option in the Booklet Creation screen Covers Default Front Cover Tray Default Back Cover Tray Set the default value for Front Cover and Back Cover which are displayed when you select a Front Cover and Back Cover options in the Covers s...

Page 172: ...e The set value is applied to 100 in the Copy screen is set to 100 Set the value in the X Y direction between 98 and 102 in 0 1 increments Important This feature is applied only when a copy is made using the document glass This setting is not reflected in the magnification 100 under Independent X Y or Calculator Note A magnification displays 100 even if Fine tune 100 is selected ID Card Copy Reduc...

Page 173: ...t from Quantity Quantity and Memory and Quantity and Original Count Maximum Number of Sets Set the maximum number of allowed sets to copy between 1 and 999 Users will not be able to specify a larger number of sets to copy than the value set here Original Size Defaults Set the original sizes displayed in Original Size in the Layout Adjustment screen You can assign original sizes to the buttons othe...

Page 174: ... to the Reduce Enlarge Preset buttons other than 100 and Auto Annotations Create Comments Register text to print with Comment under Annotations You can enter up to 64 single byte characters For information about how to enter characters Entering Text P 39 ...

Page 175: ...ort Settings you can configure the following settings Important For LPD Port9100 HTTP SSL TLS and SIP do not use a number that is the same as a port number of another port For a port that uses HTTP IPP Internet Service HTTP UPnP Discovery SOAP WebDAV and Web Services on Devices WSD do not use a number that is the same as a port number of LPD Port9100 and HTTP SSL TLS Furthermore if any of the abov...

Page 176: ...is in the ASCII format z Binary Select this when the output protocol of the print driver is in the BCP format z TBCP Select this when the output protocol of the print driver is in the TBCP format Bi directional Communication Specifies whether or not to allow bi directional communications USB Port Status Select Enabled to use a USB interface Print Mode Select the printer language use on the machine...

Page 177: ...se LPD Port Number Enter a port number for LPD from 1 to 65535 The default value is 515 Important Do not use the numbers assigned to the other ports Maximum Number of Sessions Enter the maximum number of client sessions using LPD You can enter a number from 1 to 10 in 1 session increments The default value is 5 SMB Client Port Status Select Enabled to use SMB when you use the Scan to PC SMB servic...

Page 178: ...the numbers assigned to the other ports SNMP Port Status Select Enabled to use SNMP when you use any web applications manufactured by Fuji Xerox to control the machine on the network SIP Port Status Select Enabled to use SIP when you use IP fax SIP transmission Port Number Enter a port number to use IP fax SIP The default value is 5060 Important Do not use any numbers assigned to other ports Note ...

Page 179: ...ed to use UPnP Port Number Enter a port number for UPnP communication from 1 to 65535 The default value is 80 Important Do not use a number that is the same as a port number of another port However you can use the same port number for a port that uses HTTP IPP Internet Services HTTP UPnP Discovery SOAP WebDAV and Web Services on Devices WSD WSD Note WSD stands for Web Services on Devices WSD Print...

Page 180: ...a port number of another port However you can use the same port number for a port that uses HTTP IPP Internet Services HTTP UPnP Discovery SOAP WebDAV and Web Services on Devices WSD WebDAV Port Status Select Enabled when you use an application program such as Network Scanner Utility 3 to access folders in the machine We recommend you to enable HTTP SSL TLS Communication under SSL TLS Settings whe...

Page 181: ...hernet interfaces are used specify the names respectively Note This item is displayed only when Secondary Ethernet optional is installed on the machine Ethernet Rated Speed Ethernet 1 Rated Speed Ethernet 2 Rated Speed Set the communication speed for the Ethernet interface Note The title of this setting item differs depending on the Ethernet interface configuration When single Ethernet interface i...

Page 182: ...2 The applications using any other ports such as Network Scanner Utility 3 may not work with the TCP IP Network Settings Ethernet 2 setting Note We recommend you to specify different IP addresses between TCP IP Network Settings Ethernet 1 and TCP IP Network Settings Ethernet 2 The title of this setting item differs depending on the Ethernet interface configuration When single Ethernet interface is...

Page 183: ...er the address in the format xxx xxx xxx xxx where xxx is a numeric value from of 0 to 255 Specify a subnet mask using numbers 0 to 9 and periods If you mistyped a character on the screen select Backspace to delete the character IPv4 Gateway Address Enter the gateway address using the keyboard displayed or the numeric keypad when selecting STATIC at IPv4 IP Address Resolution Note Enter the addres...

Page 184: ...ed IPv6 Address Prefix This setting is configurable when Manually Configured IPv6 Address is set Specify a prefix length from 0 to 128 Manually Configured IPv6 Gateway This setting is configurable when Manually Configured IPv6 Address is set Specify a gateway address Note Enter the address in the format xxxx xxxx xxxx xxxx xxxx xxxx xxxx xxxx where xxxx is a hexadecimal value IPv6 DNS Server Setup...

Page 185: ...work Interface Select Ethernet 1 or Ethernet 2 according to the protocol settings Note This item is displayed only when Secondary Ethernet optional is installed on the machine Protocol Select IPv4 or IPv6 according to the protocol settings IP Address or Host Name Enter the IP address or host name When using IP address enter the IPv4 address or IPv6 address When using host name enter the host name ...

Page 186: ...IPv4 address IPv6 address and FQDN You can use wildcards for specifying the addresses HTTP Proxy Server Name Enter the server name or IP address of the HTTP proxy server Up to 255 characters are allowed You can specify the addresses by IPv4 address IPv6 address and FQDN HTTP Proxy Server Port Number Set the HTTP proxy server port number from 1 to 65535 The default value is 8080 Important Do not us...

Page 187: ...s selected you can configure the HTTPS proxy server and HTTP proxy server respectively When Same Proxy for All Protocols is selected the settings for the HTTPS proxy server are copied to those of the HTTP proxy server HTTPS Proxy Server Name Enter the HTTPS proxy server name or the IP address Up to 255 characters are allowed You can specify the addresses by IPv4 address IPv6 address and FQDN HTTPS...

Page 188: ...in name strings SIP Transport Protocol Select the SIP transport protocol from UDP or TCP Note Select UDP when you use a SIP server manufactured by Cisco Systems Inc Enable SIP Server Select whether or not to enable a SIP server SIP Server IP Address Resolution Specify a method for obtaining the IP address for the SIP proxy server and the SIP registrar server Note Even when IP addresses can be reso...

Page 189: ...y Server Port Number Set the primary server port number from 1 to 65535 The default value is 5060 Primary Server Login User Name Enter the login user name of the primary server Up to 31 characters are allowed Primary Server Login Password Enter the login password of the primary server Up to 31 characters are allowed Primary Server Type Select the type of primary server from Standard or Cisco Secon...

Page 190: ...er Up to 255 characters are allowed You can specify the addresses by IPv4 address IPv6 address and FQDN Secondary Server Port Number Set the secondary server port number from 1 to 65535 The default value is 5060 Secondary Server Login User Name Enter the login user name of the secondary server Up to 31 characters are allowed Secondary Server Login Password Secondary Server Login Password Enter the...

Page 191: ...ator Set the value already specified by the network side If you set other values the priority does not change For most of Cisco routers speech traffic is set to 184 ef If you change the value consult your network administrator The title of this setting item differs depending on the Ethernet interface configuration When single Ethernet interface is used Prioritize IP Packets is displayed When two E...

Page 192: ...v6 enter the address in the format xxxx xxxx xxxx xxxx xxxx xxxx xxxx xxxx where xxxx is a hexadecimal value When you make an entry mistake press the C Clear button and enter again SMTP Server Name IP Address Enter a server name or IP address and then select Save Up to 128 characters are allowed SMTP Server Port Number Enter a port number in the range from 1 to 65535 The default value is 25 Import...

Page 193: ...er you change the authentication system folders and job flow sheets used with the previous authentication system are not deleted automatically If these folders or job flow sheets are no longer needed delete them from the machine If the same user IDs are also used on the new authentication system folders and job flow sheets can be used by the same users Server Response Time Out Set the server time ...

Page 194: ...the directory server authentication method and search attributes and ranges for LDAP authentication and the Address Book search by LDAP Primary Server Name Address Enter the primary server name or IP address Note For IPv4 enter the address in the format xxx xxx xxx xxx where xxx is a numeric value from 0 to 255 For IPv6 enter the address in the format xxxx xxxx xxxx xxxx xxxx xxxx xxxx xxxx where ...

Page 195: ... are allowed When Use Added Text String is set to Enabled enter the corresponding fixed text string For Example When mail is set for Attribute of Typed User Name and the information registered for the target user is mail myhost example com you will need to enter mail myhost example com However if Use Added Text String is set to Enabled and myhost example com is specified for Text String Added to U...

Page 196: ...2 characters LDAP Referrals Specify whether or not to re establish connection to another LDAP server if a currently connected LDAP server requests to do so LDAP Referral Hop Limit When using the Referral feature specify how many times that a user is allowed to hop servers within 1 to 5 times LDAP Server Select the software used by the directory server from Microsoft Active Directory Microsoft Exch...

Page 197: ...tributes registered on the LDAP server for a search Up to 32 characters are allowed Attribute Name of Custom Items 1 2 and 3 Set the attribute names assigned to custom items 1 to 3 Up to 16 single byte characters are allowed Attribute Type of Certificate Set the certificate attribute type Select and enter the field name to use as a certificate from among the user information registered on the LDAP...

Page 198: ...xx xxx xxx xxx where xxx is a numeric value from 0 to 255 Security Settings Set the security settings SSL TLS Settings Configure the SSL TLS settings to encrypt the communication between the server or the client computer and the machine Enabling SSL TLS protects the communication from an unauthorized access and prevents information leakage or data falsification Device Certificate Server Select a c...

Page 199: ...lient select whether or not to verify the certificate of the remote server S MIME Settings ApeosPort Series Models Only Configure the S MIME settings to use encryption or signature option on the transmission of e mail or fax Device Certificate S MIME Select a certificate for S MIME communications For more information on the certificate refer to Encryption and Digital Signature Settings P 369 S MIM...

Page 200: ...an also select the setting in which the machine asks to add a digital signature to the Internet fax whenever you send Certificate Auto Store Select whether or not to automatically store an S MIME certificate attached with the e mail when receiving e mail from an address registered on the Address Book PDF DocuWorks XPS Signature Settings ApeosPort Series Models Only Configure signature settings of ...

Page 201: ...t a certificate for IPsec communications Select a certificate when IKE Authentication Method is set to Authenticate by Digital Signature A self signed certificate created by CentreWare Internet Services cannot be used For more information on a certificate refer to Types of Certificate P 370 z IPsec Communication Select whether or not to enable IPsec communications z IKE SA Life Time Specify IKE SA...

Page 202: ...AP MS CHAPv2 PEAP MS CHAPv2 or EAP TLS z Login User Name Enter the login user name with up to 128 characters z Login Password Enter the login password with up to 128 characters z Server Certificate Verification Select whether or not to verify a server certificate when PEAP MS CHAPv2 is selected in Authentication Method Certificate Revocation Retrieval Settings Configure the settings for certificat...

Page 203: ...ive E mail Select from SMTP and POP3 depending on your environment Add Domain Name to User Name Select whether or not to add domain names to user names Output Destination for E mail Specify an output destination for e mail print Selecting Auto enables the machine to select the output destination which is set as the default output destination Domain Filtering Set the domain filtering settings for t...

Page 204: ...en you turn the machine on and the size set exceeds the total memory size the system automatically adjusts the memory size Note When a port is set to Disabled the corresponding items to the port do not appear Depending on the amount of data sent from the client increasing the memory capacity may not change the time taken to release the client PostScript Memory Specify a value for the PostScript me...

Page 205: ...2048 KB in 32 KB increments Spool to Memory Carries out spooling The receiving buffer for spooling uses memory When this setting is selected specify the memory capacity of a receiving buffer for spooling from 0 50 MB to 32 00 MB in 0 25 MB increments Note that print data exceeding the memory capacity set is not accepted In such cases select Spool to Hard Disk or No Spooling Spool to Hard Disk Carr...

Page 206: ...ted by the Auto Paper selection select whether or not to print with paper loaded in another paper tray In the event of using a substitute tray select the paper size from Use Larger Size Use Closest Size or Select Tray 5 Note When documents are printed using emulation such as ESC P K and HP GL 2 the substitute tray setting is not valid and a message prompting you to load paper displayed on the scre...

Page 207: ...e print quality cannot be guaranteed because the paper type loaded in the paper tray does not match the paper type specified Unregistered Forms Set whether or not to print a job if a form specified for printing in a form data file overlay printing is not registered on the machine If you specify Print only the data is printed because the specified form is not present Resume Job After Print Error Se...

Page 208: ...inted from a Macintosh the document name is not printed on the banner sheet When printed banner sheets are counted by meter Off Does not print banner sheets Start Sheet Prints a banner sheet before a print job End Sheet Prints a banner sheet after a print job Start Sheet End Sheet Prints a banner sheet before and after a print job Allow Print Driver to Override Select the check box to print a bann...

Page 209: ... is required For more information contact our Customer Support Center XPS Print Ticket Processing Set how the machine processes the print tickets written in XPS documents Note XPS stands for XML Paper Specification Off Does not process print tickets Standard Mode Uses the standard mode to process print tickets Compatible Mode Uses the Microsoft compliant mode to process print tickets LPD Print Que...

Page 210: ...Allows you to select Backslash or Japanese Yen Sign to print 0x5C character when the OCR fonts are used Note This feature does not appear for some models An optional component is required For more information contact our Customer Support Center ...

Page 211: ...items that appear in the First Tab screen The First Tab means the screen displayed when you select the following tabs in the E mail Store to Folder Network Scanning Scan to PC Store Send Link and Store to USB screens z The E mail tab of the E mail service z The Store to Folder tab of the Store to Folder service z The Network Scanning tab of the Network Scanning service z The Scan to PC tab of the ...

Page 212: ...values set here become valid after the machine turned off and then on For more information on each setting item refer to 5 Scan in the User Guide Color Scanning Set the default value for Color Scanning in the First Tab Original Type Set the default value for Original Type in the First Tab File Format Set the default value for File Format in the First Tab Optimize PDF For Quick Web View Set the def...

Page 213: ...rientation Set the default value for Original Orientation in the Layout Adjustment screen Resolution Set the default value for Resolution in the Layout Adjustment screen You can select from 200 dpi 300 dpi 400 dpi and 600 dpi Mixed Size Originals Set the default value for Mixed Size Originals in the Layout Adjustment screen Edge Erase Set the default value for Edge Erase in the Layout Adjustment s...

Page 214: ...r for some models An optional component is required For more information contact our Customer Support Center Language of the Original Set the default language to identify the text on a document Note This feature does not appear for some models An optional component is required For more information contact our Customer Support Center Searchable Text Compression Set whether or not to compress search...

Page 215: ... credentials User Name Only Uses only the user name part before of the login credential for the login name The domain part is not used Add Domain Name Uses the full login credential name including the domain name after for the user name Original Size Defaults Set the document size displayed in Original Size in the Layout Adjustment screen You can assign a document size to each of the 17 buttons ot...

Page 216: ...en You can assign any magnification to the Reduce Enlarge Preset buttons other than 100 Preset Select a ratio from standard magnification ratios Variable You can specify a magnification from 25 to 400 in 1 increments Other Settings You can configure other settings related to the Scan services specifications Memory Full Procedure If there is insufficient hard disk memory while scanning a document a...

Page 217: ...Store to Folder Network Scanning Scan to PC and MRC High Compression and Specific Color under File Format do not appear For more information on Color Space refer to Color Space P 213 TIFF Format Set the TIFF format for scanned data You can select either TIFF V6 or TTN2 Image Transfer Screen Select whether or not to display a message when the scan of a document completes Disabled Does not display a...

Page 218: ...dle the character orientation to be upright when the machine scans a document with OCR Optical Character Recognition Auto Upright Orientation Handles the character orientation upright regardless of the document orientation According to Original Orientation Handles the character orientation depending on the document orientation Note This feature does not appear for some models An optional component...

Page 219: ...re You can specify the value from 1 to 200 MB in 1 MB increments The default value is 200 MB Print Login Name on PDF Files If scanning a document in PDF format when local machine authentication or remote authentication is enabled you can set whether or not to add an authentication user name as the Author in the document properties of the PDF document ...

Page 220: ...to System Settings Procedure P 110 2 Select an item to set or change Screen Defaults You can set items displayed on the Fax Internet Fax screen Fax Screen Default Set the default screen that appears when the Fax Internet Fax screen is selected in the Services Home screen Select from Fax Tab or Address Book 1st Tab Features Allocation Set the features that appear on the Fax Internet Fax screen Feat...

Page 221: ...e default values specified under this menu By setting frequently used features and values as the defaults you can simplify operations For more information on each setting item refer to 4 Fax in the User Guide Resolution Set the default value for Resolution in the Fax Internet Fax screen and the Layout Adjustment screen Original Type Set the default value for Original Type in the Fax Internet Fax s...

Page 222: ...t Report in the Fax Internet Fax Options screen Note You can select Delivery Receipts or Read Receipts in Delivery Confirmation Method For more information on the delivery confirmation method refer to Delivery Confirmation Method P 233 Internet Fax Profile Set the default value for Internet Fax Profile in the Fax Internet Fax Options screen Internet Fax Subject Set the default value for Internet F...

Page 223: ...or address Use the fax number SIP user ID Sign in Name phone number or SIP user name for IP fax or e mail address to enter the recipient Re enter Group Recipients Specifies whether you need to re enter group addresses after entering a group address z Group Send Disabled No group recipient is allowed z Enter Once Only No need to re enter the group recipient z Enter Twice Re entering the group recip...

Page 224: ... IP Fax SIP Save Undelivered Faxes Set whether or not to save a fax document if a fax transmission fails When Yes is selected the Undelivered Faxes button appears on the Secure Print Jobs More tab of the Job Status screen Select this button to send the fax document again For details on Undelivered Faxes refer to 11 Job Status Printing and Deleting Stored Jobs Undelivered Faxes in the User Guide Sa...

Page 225: ... feature Auto Reduce On Receipt When the length of a received fax document exceeds the paper length but is within the page break threshold value select whether or not to automatically reduce the image to fit the page This setting can conveniently be used together with the Border Limit feature If you select No the part of the image beyond the paper length is ignored Receiving Paper Size Set the met...

Page 226: ... change the processing method for gray part halftone to achieve near photo quality Select either Error Diffusion or Dither Changing this setting also changes the photo gradation mode for Color Scanning Black White Added Service SIP Line When you use the IP Fax SIP service in a cooperate intranet without making any contract with a telephone carrier select On for Caller ID to acquire the sender s te...

Page 227: ...lease P 129 Delete Job Deletes the data partially stored Run Job Treats the read in data as valid and start scanning the document partially stored Maximum Stored Pages Set the maximum number of pages stored for a fax document You can specify from 1 to 999 pages Mixed Size Originals Scan Mode Set the scan mode when the machine scans documents of various sizes simultaneously with the document feeder...

Page 228: ...ID z Folder Selector Setup Note When you enable both features classifying by Folder Selector by Telephone Number G3 ID takes precedence Folder Selector by Telephone Number G3 ID The machine classifies the received documents by sender s telephone number Caller ID G3 ID or local telephone number Dial In and stores them in specified folders You can register up to 500 settings Note This screen is disp...

Page 229: ...ber Enter a 3 digits folder number with the numeric keypad The documents are stored to the specified folder 4 Edit settings and select Save 5 Repeat step 3 to 4 as necessary 6 Select Save Folder Selector Setup If you set the classification by line type the machine classifies the received documents by line type and store them in the folders specified Note You can assign folders specified to each li...

Page 230: ... Size Defaults You can set the original sizes displayed in Original Size in the Layout Adjustment screen You can assign original sizes to the buttons other than Auto Detect If you frequently use non standard size paper for scanning setting non standard size as the default will save your time to specify the size each time A B Series Size You can select a size from A and B series sizes such as A4 an...

Page 231: ... parties that can send faxes When the machine password is set only a party that sends the correct machine password by F code is allowed to send or poll Note that this means that faxes cannot be accepted from a fax without the F Code feature Line 1 to 3 Company Logo Register the sender names for lines 1 to 3 The sender name is printed in the Transmission Header Text or Cover Page Enter up to 60 sin...

Page 232: ...e Internet Fax feature z Specifying a host name must be followed by FQDN Example local part device domain jp z Specifying an IP address must be followed by an IP address with brackets Example local part 192 0 2 1 Profile for Broadcast Job Set the default value for an Internet fax profile when performing an Internet fax broadcast send A profile is specified to restrict attribute information such as...

Page 233: ...tions When an e mail sent from an Internet fax compatible machine to the e mail address of the machine is received you can select the print operation Print Attachment Only Only prints the attached documents Attachment Full Headers Message Prints the e mail header and body of e mails Attachment Basic Headers Message Prints the part of headers From To Subject Date and the contents of e mails When yo...

Page 234: ...sion Header Text start time company logo recipient name G3 ID and number of pages Fax Transfer Maximum Data Size When forwarding a received e mail from Internet fax to fax set the maximum data size No Limit No limit on data size Limit Size Specify a value from 1 to 65535 KB in 1 KB increments If a data size exceeds the specified value the data is deleted ...

Page 235: ...es exceeds the e mail transmission is aborted Important This option is not applicable to the Internet Fax service Incoming E mail Print Options When an e mail sent to the e mail address of the machine is received you can select the print operation Print Attachment Only Only prints the attached documents Attachment Full Headers Message Prints the e mail headers and body of e mails When you select A...

Page 236: ...smission result e mails DSN response MDN response Off Does not print transmission result e mails On Transmission result e mails are automatically printed regardless of success or failure of the transmission Print when delivery fails Prints only when the transmission failed Split Send Method Set the default value for the mail split method Split into Pages Splits into pages Split by Data Size Splits...

Page 237: ...ab when a login user retrieves an e mail address Allow to edit From if Search Failed Set whether to protect e mail addresses from being changed under From on the E mail tab when a login user fails to retrieve an e mail address E mail Sending When Search Failed Set whether or not to disable the E mail service when a login user fails to retrieve an e mail address Add Me to To Field Set whether or no...

Page 238: ...e IP address or Internet address of the directory server primary must be set z The port numbers used for LDAP communication must be set on the directory server and the machine Address Book Default Scan Select from Public Entries or Network Entries Note This item can be set when Directory Service is set to Enabled Address Book Default Fax Select from Public Entries or Network Entries Note This item...

Page 239: ...on for Stored Print Jobs Set the orientation of non standard size documents to be stored in a folder Select Portrait or Landscape Even when Portrait is selected a print job whose orientation is not available for the paper tray will be stored in Landscape orientation Print Delete Confirmation Screen Set whether or not to display a confirmation screen for automatically deleting files after printing ...

Page 240: ...ality File Size for Retrieval Select a quality and size for files highly compressed and retrieved from folders Select from Quality Normal File Size Small Quality Higher File Size Larger and Quality Maximum File Size Largest ...

Page 241: ...ch are displayed when you select Job Flow Sheets on the Services Home screen Save in Leave the default setting unchanged Owner Select the owner of job flow sheets from administrator and non system administrator to filter Note When the machine is in the Authentication mode select the owner from Shared or Personal Target Select the target of job flow sheets from Scan Jobs External Application and Co...

Page 242: ...is called the Media Print feature Note This feature does not appear for some models An optional component is required For more information contact our Customer Support Center XPS stands for XML Paper Specification 1 On the Tools screen select System Settings Media Print Service Settings For the method of displaying the Tools screen refer to System Settings Procedure P 110 2 Select an item to set o...

Page 243: ...59 minutes Note When you select 24 Hour Clock in Common Service Settings Machine Clock Timers Time set the deletion time from 0 to 23 hours and 00 to 59 minutes Toautomatically delete filesatthe time specified here you need toset Delete Expired Files to Yes For more information refer to Delete Expired Files P 253 Stored Job Expiration Date You can set whether or not to automatically delete print f...

Page 244: ...e generated Specify the time limit between 10 and 900 seconds in 1 second increments Display Default of Stored Print Job List Set the default of displaying the list of stored print files Charge Print Secure Print Sample Print or Delayed Print Select List or Thumbnail When you select List the list of stored print files is shown as default When you select Thumbnail the preview images of stored print...

Page 245: ...Stored File Settings 245 Tools 5 File Name Ascending Prints files in ascending order by file name File Name Descending Prints files in descending order by file name ...

Page 246: ...ver ASP that is located in the Internet zone server certificate verification is available to prevent phishing attempts as with a Windows web browser Configure the following settings Preparations Download a root certificate CA certificate of the root certification authority which issues the server certificate for the remote server to be connected to a computer connected to CentreWare Internet Servi...

Page 247: ...select a file to be imported from a dialog box displayed by clicking the Browse button 7 Click the Import button After a short while Settings have been changed is displayed 8 Refresh the web browser to reload CentreWare Internet Services 5 Confirm that the certificate has been imported Otherwise proceed to step 6 1 Click Certificate Management 2 Select Trusted Certificate Authorities for Category ...

Page 248: ...ations Version in Web Browser Setup P 250 For example z http www example com z http 192 0 2 1 IPv4 z http 2001 DB8 1234 IPv6 z https www example com z https 192 0 2 1 IPv4 z https 2001 DB8 1234 IPv6 When you connect the server specifying the version of the web application to be used enter the version after the protocol type The setting made here takes precedence of the setting made in Web Applicat...

Page 249: ...to be connected requires other than a user ID and its password for authentication Password Enter the password for the user ID with up to 128 characters Machine Authentication Notification Set whether or not to notify the remote server of machine information and user authentication information every time the machine connects to the remote service Note The remote service determines whether to use th...

Page 250: ...rocedure P 110 2 Select an item to set or change Web Applications Version Select a version of the Web applications service from V2 V4 and V5 Important If V2 is selected the following settings become invalid Delete Persistent Cookie Upon Closing Clear Cache Upon Closing Use Cache Accept Cookies Use TLS1 0 Use SSL3 0 When SSL Certificate Verification Fails and Enable File Printing Note When you use ...

Page 251: ...se the File Printing feature The File Printing feature allows you to directly print the printable files obtained from the remote Web server Functional Code Set the functional code as necessary when you use the ApeosPort cooperational services Specify the value between 0 and 65535 ...

Page 252: ...ocuments or print documents sent from a computer in the machine You can also send a file stored in a folder via e mail or retrieve a file stored in a computer on a network You can create a private folder and a public folder in the machine and use them separately depending on your purpose You can create up to 200 folders You can check the current folders in a Folder List For more information refer ...

Page 253: ...ed z Always All Operations A passcode entry is required when a folder is selected or a file in a folder is printed or deleted z Save Write A passcode entry is required when a folder is selected z Print Delete Read A passcode entry is required when printing or deleting the file in the folder Delete Files After Retrieval When a file stored in a folder is printed or is retrieved from a remote server ...

Page 254: ...arts When the Delete Folder Button is Selected Selecting this button deletes the selected folder Any files stored in the folder are also deleted If Login Type is set to No Login Required all the job flow sheets including a local user created on the Create Folder screen or job flow sheets created on the Send from Folder screen are deleted as well Important Once files or job flow sheets are deleted ...

Page 255: ... received fax file in a folder is being printed the file is not deleted after printing even if the delete after printing setting is enabled in the folder settings Restrictions on Using Job Flow A job flow can be used by single or multiple users or can be used by linking to a specific folder The Authentication feature restricts the use of the job flows For information on the available Job Flow feat...

Page 256: ...were registered upon each job flow creation You can enter up to 128 single byte characters For information about how to enter characters refer to Entering Text P 39 Search by Keyword Searches for job flows that fully match the entry The machine searches through keywords that were registered upon each job flow creation For information about how to enter characters refer to Entering Text P 39 Select...

Page 257: ...cify a total of 100 destinations either by selecting from the Address Book or by direct input Important You cannot use wildcards or group dial numbers Note This item is not displayed when the Server Fax feature is enabled Speed Dial Specify an address with a speed dial Enter the speed dial with the numeric keypad and select Save The address specified appears in Name Fax Number in the Send Fax scre...

Page 258: ... specify a total of 100 destinations either by selecting from the Address Book or by direct input Important You cannot use wildcards or group dial numbers Note This item is not displayed when the Server Fax feature is enabled Speed Dial Specify an address with a speed dial Enter the speed dial with the numeric keypad and select Save The address specified appears in Name E mail Address in the Send ...

Page 259: ...ption is set to On you cannot specify a recipient by selecting New Recipient Address Book You can specify the recipients from the Address Book The address specified appears in Name E mail in the Send E mail screen New Recipient Specify a new address The address specified appears in Name E mail in the Send E mail screen Name E mail Address Displays the recipient name or e mail address specified Sub...

Page 260: ...dress is registered on the Address Book you can specify the address from the Address Book The specified address appears in the Transfer via FTP 1 or Transfer via FTP 2 screen For more information on the Address Book refer to Add Address Book Entry P 263 File Format Specify an output file format For more information on the File Format screen refer to 5 Scan in the User Guide Resend Attempts Set whe...

Page 261: ...e transmission retry interval from 30 to 300 seconds Name Server Shared Name Save in User Name and Password Select Name Server Shared Name Save in User Name or Password to display an input screen The numbers of characters you can input are as follows z Name Up to 18 single byte characters z Server Up to 64 single byte characters z Shared Name Up to 64 single byte characters z Save in Up to 128 sin...

Page 262: ...me E mail Address Set the recipient of the e mail notification Message Enter a message that is displayed in the e mail message body When to Notify Select the e mail notification timing from When file is stored and At the end of Job Flow Delete Recipient Deletes all information for the selected recipient Edit Allows you to check or change the recipient selected For more information on the Edit Reci...

Page 263: ...erver FTP SMB When you register an address on the Address Book select an address type in accordance with the service The address book entry registered with the wrong address type cannot be selected from the original service Note The address numbers correspond to the one touch buttons The one touch buttons are available for fax IP Fax SIP Internet Fax E mail and Scan to PC For more information on t...

Page 264: ...ect Save 5 Select an item to set and set 6 When the settings are completed select Save When selecting E mail as the address type The following items appear When selecting Server as the address type The following items appear z Address Type z Given Name z E mail Address z Custom Item 1 Telephone Number z Name z Custom Item 2 Office z Index z Custom Item 3 Department z Surname z S MIME Certificate A...

Page 265: ...ssword z Transfer Protocol z Port Number z Server Name IP Address z Shared Name SMB Only z Address Type z Delay Start z Fax Number z Remote Folder z Name z F Code z Index z Relay Broadcast z Starting Rate z Billing Day Time z Resolution z Billing Night Time z Cover Page z Billing Midnight z Maximum Image Size z Address Type z Delay Start z Recipient Fax Number z Remote Folder z Name z F Code z Ind...

Page 266: ...cters can be used This item is suitable for information represented by a longer character string such as company name and department name For more information on the item name refer to Attribute Name of Custom Items 1 2 and 3 P 197 Custom Item 3 The attribute name set as Attribute Name of Custom Item 3 is shown as the item name By factory default the item name is set to Department You can input an...

Page 267: ...volume User Name Set the user name when a user name is required to be input by the forwarding destination server When FTP is selected for Transfer Protocol up to 97 characters are allowed When SMB is selected for Transfer Protocol use one of the following formats z For Active Directory User name Domain name User name up to 32 characters Domain name up to 64 characters For example fuji example com ...

Page 268: ...t image quality for transmission Select from Panel image quality selected on the control panel Standard 200x100 dpi Fine 200 dpi Superfine 400 dpi and Superfine 600 dpi Cover Page Select whether or not to send a fax or an Internet fax with a cover note attached If attached specify comments on the sender and a recipient to be printed in the cover pages Comments must be registered in advance For inf...

Page 269: ...sses that are standardized by the ITU T For F code sub address and password you can use up to 20 digits 0 to 9 and 1 Select On 2 Enter the F code with the numeric keypad Note The F code consists of 0 folder number For example if the folder number is 123 the F code will be 0123 3 Enter the password as required with the numeric keypad and then select Save Note You can enter up to 20 digits for the p...

Page 270: ...t Billing 3 Enter the time for one unit charge from 0 1 to 255 9 seconds in 0 1 second increments with the numeric keypad 4 Select Save Internet Fax Profile Set the format of the Internet fax profile A profile is specified to restrict attribute information such as image resolution and paper size for transmissions between Internet Fax enabled machines TIFF S The Internet fax standard profile For do...

Page 271: ...p number to register Note Select to display the previous screen or to display the next screen 3 Select Group Name and enter a group name to register and then select Save 4 Enter a speed dial number four digits to register with the numeric keypad and then select Add to this Group 5 Repeat step 4 to register the address numbers 6 Select Save Delete this group Deletes all information registered on a ...

Page 272: ...5 Tools 272 Tools 5 Paper Tray Attributes Set a paper size and a paper type load in each tray Refer to Paper Tray Attributes P 138 ...

Page 273: ...red users You can set a limit on the number of pages for each user of the machine You can also check the cumulative number of pages for each user registered Up to 1 000 user data can be registered The settings described here are identical with Create View User Accounts under Authentication of Authentication Security Settings Important Before registering users refer to Accounting Type P 278 and set...

Page 274: ...y is required upon user authentication For information on how to change your passcode later refer to Changing Passcode P 410 E mail Address Enter an e mail address with up to 128 characters The address set here will be set as From under E mail For information about how to enter characters refer to Entering Text P 39 Device Access Set whether to allow the machine use Enabled Allows the machine use ...

Page 275: ... z The following limits can be placed on the Fax service for each user Permission to use Free Access or No Access to Fax Service z The following limits can be placed on the Scan service for each user Permission to use Free Access Black White Only Color Only or No Access to Scan Service Maximum number of color pages allowed 1 to 9 999 999 Maximum number of black and white pages allowed 1 to 9 999 9...

Page 276: ... of the user data Reset Total Impressions Resets the current cumulative number of pages for a selected user returning it to zero Reset Resets the current cumulative number of pages for users Once reset the previous count cannot be restored Cancel Cancels resetting the cumulative number of pages View Accounts Selecting Xerox Standard Accounting on the Accounting Type screen allows you to check the ...

Page 277: ...s limit for all users All Account Limits Resets the maximum number of pages for all users to the default 9999999 pages Total Impressions Resets all accounting data for all users including the system administrator The number of pages is also reset to 0 All Authorization Groups Delinks users from authorization groups and links those users to the default authorization group Meter Print Jobs Resets al...

Page 278: ... based on the user information and account information pre registered on the machine Auditron Mode Allows you to set whether or not to enable the Auditron feature for the following services Note WSD stands for Web Services on Devices The services displayed on the screen vary depending on the machine configuration When Enable Accounting is selected for a service is displayed on the button of the ap...

Page 279: ...enhance security as required Show As you enter the user ID the characters are echoed on the screen in the normal way Hide As you enter the user ID the character string is hidden as a row of asterisks Alternative Name for Account ID If required you can change the indication Account ID on the Login screen that appears when the Log In Out button on the control panel or the login information area on t...

Page 280: ...n on how to set Billing refer to Billing Day Time Billing Night Time Billing Midnight P 270 The registered details can be confirmed by printing the Billing Data List For information on how to print refer to Billing Data List P 96 1 Select Fax Billing Data 2 Select Charge Rate per Unit Charge Rate per Unit This is a communication charge per unit You can set a value from 0 1 to 255 9 seconds in 0 1 ...

Page 281: ...re is effective for the Copy service Select whether or not to enable the Interrupt mode Select from Disabled and Enabled This feature is available for accounting billing devices other than Card Activated Cumulative and Smart Card Reader Job with Insufficient Credit This feature is effective for the Copy Print and Scan services Select the operation of the machine when the amount remaining in the ac...

Page 282: ...and Card Activated Subtractive Important Some of the products listed above may not be available for this feature depending on the types and settings For information on the products available for this feature and on how to change the settings contact our Customer Support Center ...

Page 283: ...e system administrator ID and passcode to prevent unauthorized setting changes and ensure security System Administrator s Login ID Set the system administrator s user ID Enter the ID from 1 to 32 single byte characters Note The default of the system administrator s user ID is 11111 1 Select System Administrator s Login ID 2 Select On 3 Select Keyboard 4 Enter the system administrator s ID with up ...

Page 284: ...ogin Type 284 Access Control 285 Create View User Accounts 286 Reset User Accounts 286 Create Authorization Groups 286 User Details Setup 287 Maximum Login Attempts by System Administrator 289 Passcode Policy 289 Charge Private Print Settings 290 Receive Control 290 Login Type Allows you to select a type of authentication No Login Required Does not use the Authentication feature Login to Local Acc...

Page 285: ...on When Locked Hide Icon is selected for a service the applicable service is not displayed on the Services Home screen The services are displayed after authentication For more information on how to set the login type refer to Login Type P 284 z Copy Restricts access to the Copy service on the machine If a stored programming contains steps to use the Copy service the use of the store programming is...

Page 286: ...e Files from Folder Create View User Accounts To enable the Accounting feature register user IDs and user names to authenticate registered users You can set a limit on the number of pages for each user of the machine You can also check the cumulative number of pages for each user registered Up to 1 000 user data can be registered The settings described here are identical with Create View User Acco...

Page 287: ...ptional component is required For more information contact our Customer Support Center When Protection Code is Detected Select whether or not to temporarily allow the machine to process a job even if the machine detects a protection code embedded in a document Note This feature does not appear for some models An optional component is required For more information contact our Customer Support Cente...

Page 288: ...d user holds a card over the smart card reader When Disabled is selected the machine does not register the user When Enabled is selected the machine registers the user automatically Note When Enabled is selected User Name Service Access and Add User To Authorization Group will be displayed Set the user name by selecting User Name When Service Access is selected Copy Fax Scan and Print will be disp...

Page 289: ...eekly you can set the day and time For Monthly set the date and time Note This setting applies only to a user who is authenticated by smart cards Maximum Login Attempts by System Administrator This feature protects the settings from being changed by someone impersonating your system administrator If authentication for a system administrator s ID fails more than specified times continuously access ...

Page 290: ...formation on the Charge Print and Private Charge Print features refer to 11 Job Status Printing and Deleting Stored Jobs and 12 Computer Operations Print in the User Guide To use Charge Print or Private Charge Print Receive Control must be set For more information refer to Receive Control P 290 Receive Control You can set how received print jobs should be handled For information about printing fro...

Page 291: ...ve a user ID or a PJL command Important When Save as Private Charge Print Job is selected all the print jobs that have user IDs are saved regardless of whether or not being successfully authenticated To minimize the unnecessary print jobs specify an expiration date so that they can be automatically deleted after a specified period of time Or the system administrator can manually delete them For de...

Page 292: ... This feature is applicable to Copy Print from Folder Print Stored File and Media Print Text jobs when Enable Active Settings is selected for jobs such as Fax Client Print and Report you cannot disable active settings This option is displayed when Enable Active Settings is selected for Allow User to Disable Active Settings for the authorization group where the login user belongs Note If this setti...

Page 293: ...emaining on the hard disk Overwriting once erases the data but overwriting three times makes it even more definite that the data cannot be restored It does however take longer During overwriting normal operations may be slowed down Note An optional component is required to use this feature For more information contact our Customer Support Center For more information on how to check the status duri...

Page 294: ...nd manage and train the person properly z When turning off the machine make sure no operation is running Train the users to turn off the machine after an active operation completes if any z Note that the Data Security feature is used to protect deleted document data from being recovered it does not protect files stored in folders in the hard disk z Install an anti bugging device on the internal ne...

Page 295: ...tings This chapter describes how to set up CentreWare Internet Services z Installation of CentreWare Internet Services 296 z Starting CentreWare Internet Services 298 z Configuring Machine Settings Using CentreWare Internet Services 299 ...

Page 296: ...2 Enable the Internet Services HTTP port on the machine 1 Select Connectivity Network Setup 2 Select Port Settings 3 Select Internet Services HTTP and then select Change Settings 4 Select Port Status and then select Change Settings 5 Select Enabled and then select Save 6 Select Close repeatedly until the Tools screen is displayed 3 Set an IP address If an IP address is already set you can skip thi...

Page 297: ...Installation of CentreWare Internet Services 297 CentreWare Internet Services Settings 6 For information on how to start CentreWare Internet Services refer to Starting CentreWare Internet Services P 298 ...

Page 298: ...host name and the domain name For example if the host name is myhost and the domain name is example com then the Internet address is myhost example com When specifying a port number add and the port number after the Internet address If using the Authentication feature on the machine enter a user ID and passcode in the User Name and Password fields If you are not sure about the user ID and passcode...

Page 299: ...Important To display the online help for CentreWare Internet Services users need to have the environment to connect to the Internet The communication fee shall be borne by you Item How to Select Overview Reference Usage Counters Select from Status tab Counters Displays the total number of pages printed for each service Total Runtime Select from Status tab Displays the cumulative time of runtime pr...

Page 300: ...175 Physical Connections Refer to Port Settings P 175 Protocols Refer to Protocol Settings P 181 Language Emulations Select from Properties tab Services Printing Refer to Print Mode P 100 Scan Service Common Settings Select from Properties tab Services Allows you to specify the file name when sending or storing the scanned document E mail Refer to E mail Internet Fax Service Settings P 235 Interne...

Page 301: ...ration on the machine and retrieve the audit log Machine Digital Certificate Management Allows you to create a self signed certificate and import a certificate to the machine IPsec Refer to Configuration of Encryption using IPsec P 374 Certificate Management Displays the certificates registered on the machine Also allows you to select delete and export of the certificate Certificate Revocation Ret...

Page 302: ...operties tab Security Allows you to restrict the operation of service representatives Prevents the machine from being altered by someone impersonating our service representative System Administrator Settings Refer to System Administrator Settings P 283 Smart Card Settings Allows you to configure the smart card settings and back up the settings Item How to Select Overview Reference ...

Page 303: ...ttings to use the Print feature on the machine z Print Overview 304 z Installation When Using Parallel Port 306 z Installation When Using USB Port 309 z Installation When Using TCP IP LPD Port 9100 311 z Installation When Using Internet Printing Protocol IPP 314 ...

Page 304: ...lel interface cable to directly connect the machine to a computer The Parallel Port Kit optional is required For more information on how to set up the machine using parallel connection refer to Installation When Using Parallel Port P 306 USB Use a USB interface cable to directly connect the machine to a computer For more information on how to set up the machine using USB connection refer to Instal...

Page 305: ...tain Lion and OS X 10 9 Mavericks 6 Supports Mac OS X 10 6 Mac OS X 10 7 Lion OS X 10 8 Mountain Lion and OS X 10 9 Mavericks You can use the port without the Adobe PostScript 3 Kit optional if you install the print driver for Mac OS X contained in the Media Software Product Manual Note The print driver supplied with the Adobe PostScript 3 Kit optional supports only English operating systems For i...

Page 306: ...Internet Services For information on how to use CentreWare Internet Services refer to Configuring Machine Settings Using CentreWare Internet Services P 299 1 Connect a parallel interface cable to the parallel interface connector on the machine 2 Display the Tools screen 1 Press the Log In Out button 2 Enter the system administrator s user ID with the numeric keypad or the keyboard displayed on the...

Page 307: ...arallel port is enabled For information on how to print a configuration report refer to Print Reports P 90 8 Turn off the computer to be connected to the machine 9 Connect a parallel interface cable to the parallel interface on the computer For information on how to connect a parallel interface cable refer to Using the Parallel Interface P 22 10 Start the computer Step 3 Configuration on the Compu...

Page 308: ...ngs 308 Printer Environment Settings 7 z Bi directional Communication z Auto Eject Time z Adobe Communication Protocol Note The Adobe Communication Protocol can be configured when the Adobe PostScript 3 Kit optional is installed ...

Page 309: ...SB P 176 You can configure the settings using CentreWare Internet Services For items that can be configured using CentreWare Internet Services refer to CentreWare Internet Services Setting Items P 310 1 Display the Tools screen 1 Press the Log In Out button 2 Enter the system administrator s user ID with the numeric keypad or the keyboard displayed on the screen and select Enter When a passcode is...

Page 310: ...if you install the print driver for Mac OS X contained in the Media Software Product Manual CentreWare Internet Services Setting Items You can configure the following setting items using CentreWare Internet Services For details on the setting items click Help at the upper right corner of the CentreWare Internet Services screen to see help Important To display the online help for CentreWare Interne...

Page 311: ...100 port and then configure TCP IP settings Note You can configure the settings using CentreWare Internet Services or the Media Software Product Manual For the items that can be configured using CentreWare Internet Services refer to CentreWare Internet Services Setting Items P 312 For information on how to configure the setting using the Media Software Product Manual refer to the manual contained ...

Page 312: ...rmation on how to set up the LPD port or Port9100 refer to CentreWare Internet Services Setting Items P 312 Step 3 Configuration on the Computer To print from the machine you need to install a print driver on your computer For information on the supported operating systems refer to Supported Operating Systems P 305 For information on the driver installation procedures refer to the manual contained...

Page 313: ...able Manual Address IP Address Link Local Address Gateway Address z Domain Name z DNS Configuration IPv4 IPv6 z DHCP DDNS z WINS Server z Port Number z TBCP Filter Note The TBCP filter can be configured when the Adobe PostScript 3 Kit optional is installed z Connection Time Out z Maximum Number of Sessions Note The Maximum Number of Sessions can be configured when the LPD port is enabled z TCP MSS...

Page 314: ...ernet Printing Protocol IPP on the machine Enable the IPP port and then configure TCP IP settings Note You can configure the settings using CentreWare Internet Services or the Media Software Product Manual For the items that can be configured using CentreWare Internet Services refer to CentreWare Internet Services Setting Items P 315 For information on how to configure the setting using the Media ...

Page 315: ...ng Items P 315 Step 3 Configuration on the Computer To print from the machine you need to install a print driver on your computer For information on the supported operating systems refer to Supported Operating Systems P 305 For information on the driver installation procedures refer to the manual contained in the Media Software Product Manual CentreWare Internet Services Setting Items You can conf...

Page 316: ...7 Printer Environment Settings 316 Printer Environment Settings 7 ...

Page 317: ...e various services via e mail on the machine Note This feature does not appear for some models For such models an optional component is required For more information contact our Customer Support Center z E mail Overview 318 z Preparations 319 z Installation Procedures 321 ...

Page 318: ...coming Internet Fax Print Options of CentreWare Internet Services Print E mail You can send and transfer e mails with files attached from computers File formats that can be attached to the e mails are TIFF PDF JPEG JFIF XDW DocuWorks documents XBD DocuWorks binders and XPS Microsoft XPS Format Open XPS format The message body of e mail is processed according to the settings in Incoming E mail Prin...

Page 319: ...tion on the preparations to use the Internet Fax feature refer to Preparations P 358 Configuration on the Machine Item Description E mail Store Send Link Print E mail E mail Notification Job Completion Notice via SMTP via POP3 TCP IP address The TCP IP address for the machine E mails are sent via TCP IP O O O O O O Subnet mask Required when the network is divided into subnets Δ Δ Δ Δ Δ Δ Gateway a...

Page 320: ...s Δ Δ O Δ Δ POP login name and password Set the POP receiving user name Also specify a password as required Δ Δ O Δ Δ S MIME settings Set the S MIME information Δ X Δ Δ X X Item Description E mail Store Send Link Print E mail E mail Notification Job Completion Notice via SMTP via POP3 O Δ X Required to be set Set as required Not required to be set Not supported Item Description E mail Store Send L...

Page 321: ...ect Tools on the Services Home screen 2 Enable ports to use for the E mail feature 1 Select Connectivity Network Setup 2 Select Port Settings 3 Select Send E mail and then select Change Settings 4 Select Port Status and then select Change Settings 5 Select Enabled and then select Save 6 Select Close 7 Select Enabled on the Receive E mail Port Status screen under Receive E mail as described above t...

Page 322: ...lect Next and enter the system administrator s passcode and select Enter Note The default user ID is 11111 The default passcode is x admin 3 Select Tools on the Services Home screen 2 Set up the e mail address of the machine 1 Select Connectivity Network Setup 2 Select Machine s E mail Address Host Name and then configure items For information on how to set an e mail address refer to Machine s E m...

Page 323: ...eiving e mails as necessary For information on how to configure the domain filtering refer to Domain Filtering P 203 8 Set up the S MIME information 1 Select Connectivity Network Setup 2 Select Security Settings 3 Select S MIME Settings and then set the items For more information on how to configure S MIME refer to S MIME Settings ApeosPort Series Models Only P 199 9 Select Close repeatedly until ...

Page 324: ...8 E mail Environment Settings 324 E mail Environment Settings 8 z Receiving Protocol z Domain Filtering z S MIME Settings ...

Page 325: ...stomer Support Center WSD stands for Web Services on Devices z Scan Service Overview 326 z Configuration of Store to Folder 328 z Configuration of Scan to PC 330 z Configuration of Store to USB 333 z Configuration of Network Scanning Job Template Scanning 334 z Configuration of Scan to My Folder ApeosPort Series Models Only 337 z Configuration of Job Flow Sheets 342 z Configuration of Store Send L...

Page 326: ...uters using the FTP or SMB protocol You can scan a document you want to retrieve as electronic data and store it on a computer connected to a network For information on the Scan to PC service refer to Configuration of Scan to PC P 330 Network Scanning Job Template Scanning A file defined with scanning conditions is called a job template You can apply a job template to a document scanned on the mac...

Page 327: ...t a scanned document into electronic form store it in the hard disk and send a URL that indicates the location of the document Note To use the Store Send Link feature you need to configure the authentication settings For information on the Store Send Link service refer to Configuration of Store Send Link P 344 Store to WSD You can remotely scan the document and store the image by operating on the ...

Page 328: ...Internet Services refer to Configuring Machine Settings Using CentreWare Internet Services P 299 1 Display the Tools screen 1 Press the Log In Out button 2 Enter the system administrator s user ID with the numeric keypad or the keyboard displayed on the screen and select Enter When a passcode is required select Next and enter the system administrator s passcode and select Enter Note The default us...

Page 329: ...e settings When a message displayed on the screen follow the message and reboot the machine 6 Print a configuration report to confirm that the WebDAV port is enabled and that TCP IP is set up correctly For information on how to print a configuration report refer to Print Reports P 90 Step 2 Registering a Folder Register a folder to store scanned data For information on registering a folder refer t...

Page 330: ...rosoft Internet Information Server 6 0 z Microsoft Windows 2000 Server or Microsoft Windows 2000 Professional FTP service of Microsoft Internet Information Server 3 0 or later z Mac OS X FTP service of Mac OS X 10 5 10 6 Mac OS X 10 7 Lion OS X 10 8 Mountain Lion and OS X 10 9 Mavericks For information on how to configure the FTP service refer to the manual provided with the software For informati...

Page 331: ...1111 The default passcode is x admin 3 Select Tools on the Services Home screen 2 Enable the port Using SMB Enable the SMB port 1 Select Connectivity Network Setup 2 Select Port Settings 3 Select SMB Client and then select Change Settings 4 Select Port Status and then select Change Settings 5 Select Enabled and then select Save 6 Select Close repeatedly until the Tools screen is displayed Using FT...

Page 332: ...guration report to confirm that the SMB Client port or FTP client is enabled and that TCP IP is set up correctly For information on how to print a configuration report refer to Print Reports P 90 Step 3 Configuration on the Computer Create a destination folder on your computer z Using FTP Create a destination folder on the server where you login and set write rights on the folder z Using SMB Creat...

Page 333: ... FAT12 FAT16 FAT32 or VFAT long name Note USB memory devices that are encrypted with software cannot be used with the machine Step 2 CentreWare Internet Services Setting Items You can enable disable the Store to USB service using CentreWare Internet Services When you disable the service the Store to USB button is not displayed on the Services Home screen and you cannot use the service The Store to...

Page 334: ...ndows Server 2012 Microsoft Windows Server 2012 R2 Microsoft Windows Vista Microsoft Windows 7 Microsoft Windows 8 Microsoft Windows 8 1 Step 2 Enabling Ports and Setting up TCP IP To use Network Scanning service enable the port and set the IP address The following describes the configuration procedures on the machine Note You can configure the settings using CentreWare Internet Services For infor...

Page 335: ...uired depending on the settings When a message displayed on the screen follow the message and reboot the machine 6 Print a configuration report to confirm that the ports are enabled and that TCP IP is set up correctly For information on how to print a configuration report refer to Print Reports P 90 Step 3 Configuring the SNMP Port Configure the transport protocol for the SNMP port using CentreWar...

Page 336: ...t Settings 336 Scanner Environment Settings 9 Important To display the online help for CentreWare Internet Services users need to have the environment to connect to the Internet The communication fee shall be borne by you ...

Page 337: ...feature Remote Authentication System To use the Scan to My Folder service a remote authentication system is required For more information about a remote authentication system refer to Authentication System P 193 Destination Computer The following operation system must be installed on a destination computer For Mac OS X a sharing user account is required on the Mac OS X z Microsoft Windows 2000 z M...

Page 338: ...y set If DHCP or BOOTP is available in your environment configure the method for obtaining the address If an IP address cannot be obtained automatically or manual configuration is preferred confirm the settings of an IP address a subnet mask and a gateway address For information on how to set an IP address refer to Protocol Settings P 181 4 Select Close repeatedly until the Tools screen is display...

Page 339: ...6 Select the remote authentication system to use and then select Save 7 Select Close Note If an authentication setting is not configured on a remote authentication server selected configure settings under Remote Authentication Directory Service For LDAP Server Directory Service Settings a configuration is required regardless of a remote authentication server selected For information on Kerberos Se...

Page 340: ...s displayed by clicking LDAP Mapping for Home Directory is identical with the screen displayed by selecting Properties Connectivity Protocols LDAP LDAP User Mappings Transferring files to a directory specified by CentreWare Internet Services without using LDAP directory service information 1 Select the No LDAP Query check box for Determine Home Directory 2 Enter a directory name of the storage loc...

Page 341: ...sing the destination computer by the authentication information registered with the machine on CentreWare Internet Services 1 Select the System check box for Login Credentials to Access the Destination 2 Configure the authentication information such as Login Name and Passcode Enter a login name in Login Name with up to 97 single byte characters Enter a passcode in Passcode with up to 32 single byt...

Page 342: ...asscode is required select Next and enter the system administrator s passcode and select Enter Note The default user ID is 11111 The default passcode is x admin 3 Select Tools on the Services Home screen 2 Enable the SOAP port 1 Select Connectivity Network Setup 2 Select Port Settings 3 Select SOAP and then select Change Settings 4 Select Port Status and then select Change Settings 5 Select Enable...

Page 343: ...t protocol for the SNMP port using CentreWare Internet Services 1 Start CentreWare Internet Services For information on how to start CentreWare Internet Services refer to Starting CentreWare Internet Services P 298 2 Configure the transport protocol for the SNMP port 1 Click the Properties tab 2 Click Connectivity 3 Click Port Settings 4 Select the UDP check box under SNMP 5 Click Apply 6 The righ...

Page 344: ... 344 Step 4 CentreWare Internet Services Setting Items 344 Step 1 Configuring E mail Configure the e mail settings on the machine For information on how to configure e mail settings refer to E mail Environment Settings P 317 Step 2 Enabling Authentication Configure the authentication settings on the machine For information on how to configure e mail settings refer to Configuration for Authenticati...

Page 345: ...at the upper right corner of the CentreWare Internet Services screen to see help Important To display the online help for CentreWare Internet Services users need to have the environment to connect to the Internet The communication fee shall be borne by you For information on how to start CentreWare Internet Services refer to Starting CentreWare Internet Services P 298 ...

Page 346: ...the WSD scan port The following describes the configuration procedures on the machine Note You can configure the settings using CentreWare Internet Services For information on how to use CentreWare Internet Services refer to Configuring Machine Settings Using CentreWare Internet Services P 299 WSD stands for Web Services on Devices 1 Display the Tools screen 1 Press the Log In Out button 2 Enter t...

Page 347: ... select Control Panel Hardware and Sound Scanners and Cameras on Windows 7 select Control Panel Devices and Printers on Windows 8 and Windows 8 1 select Control Panel Hardware and Sound Device and Printers on Windows Server 2012 and Windows Server 2012 R2 select Control Panel Hardware Devices and Printers and confirm the machine name on the screen It is convenient to configure the settings such as...

Page 348: ...9 Scanner Environment Settings 348 Scanner Environment Settings 9 ...

Page 349: ...se the services via IP fax SIP on the machine Note This feature does not appear for some models An optional component is required For more information contact our Customer Support Center z IP Fax SIP Overview 350 z Preparations 350 z Installation Procedures 351 ...

Page 350: ...tes to use the IP fax SIP feature on the machine System Requirements for the Machine z IP Fax SIP Kit optional z The machine is connected to the intranet The following equipment can also be used but not required z SIP server z VoIP gateway to communicate with a G3 fax machine connected to the public phone line Note For more information about the SIP server and VoIP gateway contact your system admi...

Page 351: ...required select Next and enter the system administrator s passcode and select Enter Note The default user ID is 11111 The default passcode is x admin 3 Select Tools on the Services Home screen 2 Enable the SIP port 1 Select Connectivity Network Setup 2 Select Port Settings 3 Select SIP and then select Change Settings 4 Select Port Status and then select Change Settings 5 Select Enabled and then se...

Page 352: ...Enter a SIP user ID and select Save For information on SIP user ID refer to SIP Settings P 188 3 Select Close repeatedly until the Tools screen is displayed 4 Select Close Note Rebooting the machine may be required depending on the settings When a message displayed on the screen follow the message and reboot the machine 5 Print a configuration report to confirm that the port is enabled and TCP IP ...

Page 353: ...quired depending on the settings When a message displayed on the screen follow the message and reboot the machine 8 Print a configuration report to confirm the fax settings For information on how to print a configuration report refer to Print Reports P 90 Step 4 Configuring the SIP Server This section describes the configuration procedures to set the IP address login user name and password of a SI...

Page 354: ...be required depending on the settings When a message displayed on the screen follow the message and reboot the machine 5 Print a configuration report to confirm the SIP server settings For information on how to print a configuration report refer to Print Reports P 90 Step 5 Registering the VoIP Gateway This section describes the configuration procedures to register a VoIP gateway to go through Con...

Page 355: ...ect Save 10 To configure another VoIP gateway repeat steps 4 to 9 11 Select Close 3 Select Close repeatedly until the Tools screen is displayed 4 Select Close Note Rebooting the machine may be required depending on the settings When a message displayed on the screen follow the message and reboot the machine 5 Print a configuration report to confirm the VoIP gateway settings For information on how ...

Page 356: ...10 Using IP Fax SIP 356 Using IP Fax SIP 10 ...

Page 357: ...he settings to use services via the Internet Fax on the machine Note An optional component is required to use the Fax services For more information contact our Customer Support Center z Internet Fax Overview 358 z Preparations 358 z Installation Procedures 360 ...

Page 358: ...ion Internet Fax Internet Fax Direct 1 via SMTP via POP3 via SMTP TCP IP address TCP IP address of the machine TCP IP protocol is used for e mail transmissions O O O Subnet mask The subnet mask is required when a network is divided into subnetworks Δ Δ Δ Gateway address The gateway address is required when multiple networks are used via gateways Δ Δ Δ The machine s e mail address Set the machine s...

Page 359: ... Series models only Note To transmit e mails encrypted by S MIME or with digital signatures attached a certificate must be ready in advance For more information on a certificate refer to Configuration of E mail Encryption Digital Signature P 377 S MIME settings 2 Configure S MIME Δ Δ Δ Item Description Internet Fax Internet Fax Direct 1 via SMTP via POP3 via SMTP O Δ X Required Set as required Not...

Page 360: ...he screen and select Enter When a passcode is required select Next and enter the system administrator s passcode and select Enter Note The default user ID is 11111 The default passcode is x admin 3 Select Tools on the Services Home screen 2 Enable ports to use for the E mail feature 1 Select Connectivity Network Setup 2 Select Port Settings 3 Select Receive E mail and then select Change Settings 4...

Page 361: ...lect Next and enter the system administrator s passcode and select Enter Note The default user ID is 11111 The default passcode is x admin 3 Select Tools on the Services Home screen 2 Set up the e mail address of the machine 1 Select Connectivity Network Setup 2 Select Machine s E mail Address Host Name and then set the items For information on how to set an e mail address refer to Machine s E mai...

Page 362: ...ring for sending and receiving e mails as necessary For information on how to configure the domain filtering refer to Domain Filtering P 203 7 Set up the S MIME information 1 Select Connectivity Network Setup 2 Select Security Settings 3 Select S MIME Settings and then set the items For more information on how to configure S MIME settings refer to S MIME Settings ApeosPort Series Models Only P 199...

Page 363: ...the Server Fax service on the machine Note This feature does not appear for some models For such models an optional component is required For more information contact our Customer Support Center z Server Fax Overview 364 z Preparations 364 z Installation Procedure 365 ...

Page 364: ...d as not installed even if the Fax Kit 2 optional is installed on the machine During that time therefore fax transmission and reception are disabled and printed reports show that the machine does not support the Fax feature Note The Server Fax service cannot be used together with a fax the IP Fax SIP or the Internet Fax service Preparations The following describes the conditions necessary to use S...

Page 365: ...er to Configuring Machine Settings Using CentreWare Internet Services P 299 Note You can switch to the Server Fax feature also on the machine s control panel 1 Start a web browser 2 Enter the machine s IP address or the internet address into the address box on the browser and then press the Enter key z Example of the IP address entry http 192 0 2 1 IPv4 http 2001 DB8 1234 IPv6 z Example of the Int...

Page 366: ...t frame click General 7 On the General screen click Edit 8 Set Optional Information such as Job Log and Confirmation Sheet 9 Click Apply to enable the settings 10 On the tree in the left frame click Fax Repository Setup 11 On the Fax Repository Setup screen select a protocol first and then set the items under Fax Destination Note When FTP or SMB is selected faxes will be sent to the destination sp...

Page 367: ...ngs For more information on the SMTP server settings refer to Step 2 Configuring E mail Environment P 322 The following settings are additionally required for the SMTP server z Domain Name z E mail Address Display Format 12 Click Apply to enable the settings For more information on how to print a settings list refer to Print Reports P 90 ...

Page 368: ...12 Using the Server Fax Service 368 Using the Server Fax Service 12 ...

Page 369: ...ital Signature feature on the machine z Encryption and Digital Signature Overview 370 z Configuration of HTTP Communications Encryption 372 z Configuration of Encryption using IPsec 374 z Configuration of E mail Encryption Digital Signature 377 z Configuration of PDF DocuWorks XPS Signature ApeosPort Series Models Only 381 ...

Page 370: ...Available when IKE Authentication Method is set to Authenticate by Digital Signature 2 XPS stands for XML Paper Specification Encryption Features for Communication The data sent between the machine and computers on a network can be encrypted Encrypting HTTP Communications from a Client to the Machine SSL TLS Server The SOAP Internet Services HTTP IPP and WebDAV ports use the HTTP server of the mac...

Page 371: ...ings P 201 To verify the certificate of the remote device you must register a root certificate created by a CA of the remote device on the machine Note To use certificates that have already been created import them with CentreWare Internet Services E mail Encryption Digital Signature S MIME is used for E mail Encryption Digital Signature To use S MIME on the machine S MIME certificates are used Fo...

Page 372: ...lt Configure certificates for an SSL server as needed The following describes the procedures to set up a certificate by CentreWare Internet Services Setting up a Certificate using CentreWare Internet Services To set up a certificate using CentreWare Internet Services you can have the machine create a self signed certificate for SSL server or can import any registered certificate issued by another ...

Page 373: ...TLS Communication 4 Set up HTTP SSL TLS Communication Port Number Note Do not use the numbers of any other ports 5 Click Apply 6 When the right frame of the web browser changes to the machine reboot display click Reboot Machine The machine reboots and the settings are enabled Step2 Configuration on the Computer To encrypt communications between a web browser and the machine enter an address beginn...

Page 374: ...ring certificates by CentreWare Internet Services Enable HTTPS and then import a certificate issued by another CA to the machine Note If a certificate to be imported as an IPsec certificate contains V3 extension KeyUsage digitalSignature bit must be asserted Configuration on the Computer Configure the following settings to encrypt communications between a computer and the machine z Create an IP se...

Page 375: ...nt 3 Select Local Device for Category and IPsec for Certificate Purpose and then click the Display the list button 4 Select the check box next to the certificate to set 5 Click the Certificate Details button 6 Click the Use this certificate button 7 Click Reboot Machine The machine reboots and the settings are enabled Step2 Configuration on the Machine Configuration of IPsec The following describe...

Page 376: ...tings 13 Step3 Configuration on the Computer The following describes the configuration procedures on the computer Configure the following settings on the computer z Create an IP security policy z Assign the IP security policy For details on the settings refer to the help of the computer ...

Page 377: ... on the machine No certificate is registered on the machine by factory default Configure the following settings to set up a certificate on the machine z Configuring certificates by CentreWare Internet Services Set up HTTPS communications encryption settings and then configure a certificate on the machine Configuration on Sender and Recipient To transmit e mails encrypted by S MIME and with digital...

Page 378: ... the folder 2 Click Certificate Management 3 Select Local Device for Category and S MIME for Certificate Purpose and then click the Display the list button 4 Select the check box next to the certificate to set 5 Click the Certificate Details button 6 Click the Use this certificate button 7 Click Reboot Machine The machine reboots and the settings are enabled 8 Refresh the web browser 4 Enable S MI...

Page 379: ...rocedures Note Required certificates include a trusted root certificate authority and all intermediate certificate authorities that are registered in the path of a certificate to use When source is the machine and destination is a computer The personal certificate of a computer must be registered on the machine And the device certificate of the machine must be registered on a computer To register ...

Page 380: ... the computer To send an e mail with S MIME digital signature select Always add signature or Select during send for Digital Signature Outgoing E mail under Tools System Settings Connectivity Network Setup Security Settings S MIME Settings in advance z Export the certificate of the machine to a computer using CentreWare Internet Services and register it to the certificate store of an e mail applica...

Page 381: ...n configure a certificate on the machine Configuration on the Computer z Sending a DocuWorks security certificate file from the machine to a computer You must register a personal certificate as the destination on the machine and then register the certificate on the Address Book When you register a personal certificate on the machine include the root certificate in the personal certificate For info...

Page 382: ...he certificate 1 Click Security 2 Click Certificate Management 3 Select Local Device for Category and Scan File for Certificate Purpose and then click the Display the list button 4 Select the check box next to the certificate to set 5 Click the Certificate Details button 6 Click the Use this certificate button 7 Click Reboot Machine The machine reboots and the settings are enabled 4 Configure the ...

Page 383: ...egister a personal certificate as the destination on the machine and then register the certificate on the Address Book When you register a personal certificate on the machine include the root certificate in the personal certificate For information on how to register import a certificate click Help at the upper right corner of the CentreWare Internet Services screen to see help Important To display...

Page 384: ...13 Encryption and Digital Signature Settings 384 Encryption and Digital Signature Settings 13 ...

Page 385: ...estrict the availability of services and to manage account usage on the machine Note The Remote Access feature is available on the ApeosPort series models only z Overview of Authentication and Accounting Feature 386 z Services Controlled by Authentication 394 z Authentication for Job Flow Sheets and Folders 397 z Configuration for Authentication 400 z Configuration for IC Card Reader Optional 405 ...

Page 386: ...stricted services enter the user ID and passcode on the screen A user ID of a login user can be associated with some sub users in accordance with the intended use Note An optional component is required to use the sub user feature For more information contact our Customer Support Center Unregistered User An unregistered User is a user not registered on the machine An unregistered user cannot use re...

Page 387: ...strict Recipient Selection Method setting refer to Restrict Recipient Selection Method P 164 Restrict User to Edit Address Book Allows you to set whether or not to permit the group members to edit the Address Book in the machine when editing the Address Book is prohibited For details on the Restrict User to Edit Address Book setting refer to Restrict User to Edit Address Book P 164 Allow User to D...

Page 388: ...ogin to Local Accounts Login to Local Accounts uses the user information registered on the machine to manage authentication Note A print job directly sent to the machine from a computer can be received on the machine after being authenticated through cross checking the authentication information configured on the client s printer driver with the information registered on the machine In this case d...

Page 389: ...onal P 405 User ID is registered on the smart card used with IC Card Gate in advance Combined Use of Smart Card Authentication and User ID Authentication You can use smart card authentication in combination with user ID authentication However when Login Type is set to Login to Local Accounts you need to enable user ID authentication To enable user ID authentication refer to When Smart Card Reader ...

Page 390: ...ement sold separately or ApeosWare Authentication Agent sold separately Xerox Standard Accounting Account administration is performed using the user information and account information registered on the machine Also accounting information is counted using various counters automatically created for each user Auditron reports are created in CSV format using CentreWare Internet Services For informati...

Page 391: ...an be managed for the jobs for each service Print The following table shows the print jobs and the information that can be managed for each print job Printing is available only when Non account Print is set to Enabled in CentreWare Internet Services Scan The following table shows the scan jobs and the information that can be managed for each scan job Services Jobs Target User Managed Items Normal ...

Page 392: ...ption Print Call in Call out Store Fax Local Folder Automatic Reception to Folder 1 Receptions pages charging units Print Folder received Fax Login user 5 Printed pages number of sheets Fax Polling Automatic Send to Folder Unregistered user Transmissions pages Automatic Reception Print Login user Polls pages charging units printed pages number of sheets Polling File Sample Printout Folders Polling...

Page 393: ...ived pages are split for printing the number of pages counted will be those received not those printed The number of charging units is not counted for the following communications z When dialing a fax number using the numeric keypad or the On hook Off hook feature z When using an address number in which the billing data is not registered z When a phone conversation took place including the one bef...

Page 394: ...ser refer to ServiceAccess P 274 and for informationonthe restrictions that can be set for the machine as a whole refer to Service Access P 285 Combination of Authentication and Account Administration types The following shows the services that can be restricted in use and accounted according to the combination of the authentication and accounting administration types For authentication procedure ...

Page 395: ...nting is available with ApeosWare Device Management sold separately or ApeosWare Portal Service sold separately Important Note the following conditions when you use ApeosWare Log Management sold separately or ApeosWare Accounting Service sold separately to perform account administration per user When users are registered in multiple domains each user ID must be unique Before a user sends a job fro...

Page 396: ...h user For more information refer to the help of CentreWare Internet Services Important To display the online help for CentreWare Internet Services users need to have the environment to connect to the Internet The communication fee shall be borne by you Services Restrictions per user Per user Usage Count Feature restrictions Account Limit Copy O O O Print O O O Scan O O O Fax Internet Fax O O O O ...

Page 397: ...r screen can only be used for the folder on which the job flow sheet is created The job flow sheet cannot be used for any other folders The job flow sheets created on the network cannot be edited or copied on the machine Note When using Device Setup Tool the job flow sheets for the documents stored in the folders and the scan documents can be created on the network Device Setup Tool is downloaded ...

Page 398: ...entication feature is used and is not used are different in use Important When you switch the Login to Local Accounts feature from enable to disable or vice versa all the job flow sheets used till then become unavailable besides for the system administrator In this case delete all the job flow sheets and create new ones When you change Login type to Login to Remote Accounts or to another login typ...

Page 399: ...n the creator of a folder and the user who can manage the folder Only the system administrator can operate Note Registering and outputting files using Network Scanner Utility 3 is not supported as the authenticated operation Creator of Folder Manageable User Available Operations Login User Creator System Administrator Display Delete Change Settings Display File Delete File Register File Output Fil...

Page 400: ...cess control and then create a user Login to Remote Accounts Specify the Login Type access control and remote authentication server Change the default authorization group settings and add an authorization group as necessary Enabling Authentication This section describes the procedures for Login to Local Accounts and Login to Remote Accounts respectively When Login to Local Accounts is Selected Per...

Page 401: ...displayed 21 Select Close Note Rebooting the machine may be required depending on the settings When a message displayed on the screen follow the message and reboot the machine The machine enters the Login mode and Login is displayed at the lower left of the Services Home screen When Locked Show Icon is selected for a service under Service Access is displayed on the button of the applicable service...

Page 402: ...sPortSeriesModelsOnly P 194 and SMBServerSettings P 197 18 Select Close repeatedly until the Tools screen is displayed 19 Select Close Note Rebooting the machine may be required depending on the settings When a message displayed on the screen follow the message and reboot the machine The machine enters the Login mode and Login is displayed at the lower left of the Services Home screen When Locked ...

Page 403: ...Groups 7 Select the group displayed as DefaultGroup Default and then select Create Delete 8 Set each item For more information on the change of the authorization group refer to Create Authorization Groups P 286 9 Select Close repeatedly until the Tools screen is displayed 10 Select Close Creating an Authorization Group Perform the following procedures to add authorization groups if necessary 1 Pre...

Page 404: ... Features 404 Authentication and Accounting Features 14 For more information on the authorization group settings refer to Create Authorization Groups P 286 10 Select Close repeatedly until the Tools screen is displayed 11 Select Close ...

Page 405: ...pported by the machine Each IC Card Reader supports following smart card types When using IC Card Reader z MIFARE Type A Fuji Xerox IC Card Type A Other MIFARE compatible smart cards z eLWISE ELWISE Type B eLWISE ELWISE z FeliCa Fuji Xerox IC Card IC Card compatible with SSFC version 1 0 format Other FeliCa compatible smart cards The embedded IC Card Reader of the machine may not support some smar...

Page 406: ...mart Card Information The system administrator can register smart cards using CentreWare Internet Services Note The smart card information can be set from CentreWare Internet Services For more information refer to the help of CentreWare Internet Services The information used for authentication can also be set from CentreWare Internet Services For more information refer to the help of CentreWare In...

Page 407: ...d select Next and enter the system administrator s passcode and select Enter Note The default user ID is 11111 The default passcode is x admin 3 Select Tools on the Services Home screen 4 Select Accounting 5 Select Accounting Type 6 Select an accounting type and then select Save Note You can select the accounting type from Local Accounting Network Accounting and Xerox Standard Accounting For infor...

Page 408: ...ngs for each service and then select Save For more information on the service access refer to Service Access P 274 10 If necessary select a user role and an authorization group for the user under User Role and then select Save Note User Role is displayed only when Login Type is set to Login to Local Accounts For more information on the user role refer to User Role P 275 11 Select Close repeatedly ...

Page 409: ...re For more information contact our Customer Support Center Log In Log Out from the Operator Panel User Authentication 1 Press the Log In Out button or the login information field on the touch screen 2 Enter the user ID with the numeric keypad or the keyboard displayed on the screen and select Enter When a passcode is required select Next and enter the passcode and select Enter Important Finish us...

Page 410: ...etup on the Services Home screen 2 Select User Details Setup 3 Select Change Passcode 4 Enter the current passcode and then select Next 5 Select New Passcode and enter a new passcode and then select Save 6 Select Retype Passcode and re enter the new passcode and then select Save 7 Select Close Setting or Changing Passcode by System Administrator The system administrator can set or change passcodes...

Page 411: ...ooting 412 z Machine Trouble 413 z Image Quality Trouble 418 z Trouble during Copying 424 z Trouble during Printing 427 z Trouble during Faxing 429 z Trouble during Scanning 437 z Network related Problems 442 z Media Print Text Trouble 450 z Error Code 451 z Paper Jams 551 z Document Jams 573 z Stapler Faults 575 ...

Page 412: ...nostic Request Repair Request P 143 and Check EP Connection P 143 For more information on the EP system refer to EP System P 704 The machine does not work properly Yes Action Refer to Machine Trouble P 413 No A message is displayed Cause Has a paper or document jam occurred No Yes Action For information on paper jams refer to Paper Jams P 551 For information on document jams refer to Document Jams...

Page 413: ...machine or the components installed may have a trouble Switch the main power and power off and then on If the error still is not resolved contact our Customer Support Center The Error indicator is lit Is paper or a document jammed Remove the jammed paper or document If paper is jammed refer to Paper Jams P 551 and a document is jammed refer to Document Jams P 573 Is the front cover or top cover op...

Page 414: ...Offline option in the menu Is the power cord disconnected from the machine Switch the main power and power off and then firmly plug the power cord into the connector of the machine and power outlet Then switch the main power and power on Refer to 2 Product Overview Power Source in the User Guide The copy or print job does not start soon Is the machine under the following conditions z Switched on a...

Page 415: ...r remove the paper tray Switch off the power In a few seconds switch on the power When the machine is ready to receive data insert or remove the paper tray Unable to copy with the specified size Is the document glass or the document cover dirty Clean the document glass and the document cover Refer to Cleaning the Document Cover and Document Glass P 80 Is the document a transparent type such as a t...

Page 416: ... paper that meets machine specifications Refer to Paper Types P 42 or Loading Paper P 49 Is paper exceeding the maximum fill line in the tray Load paper in the paper tray so that it does not exceed the maximum fill line Refer to Loading Paper P 49 Are the paper guides set correctly Load the paper correctly and align the paper guides to the paper Is the image nearly the same size as the paper Incre...

Page 417: ...en the document feeder cover and check inside Refer to Document Jams P 573 Is the Mixed Size Originals setting set to Off when you copy originals of different sizes Set Mixed Size Originals to On Refer to 3 Copy Layout Adjustment Mixed Size Originals Scanning Different Size Documents Simultaneously in the User Guide Is an A5 document loaded in landscape orientation on the document feeder when Mixe...

Page 418: ...ent colored rough or a blueprint Adjust the copy density or image quality Refer to 3 Copy Image Quality in the User Guide Is the document glossy printing paper Glossy printing paper easily sticks to the document glass and shadows are sometimes copied soiling the image Place a transparency film under the document when copying The copy has black lines Is the constant velocity transport glass on the ...

Page 419: ... unclear Replace the paper with new one Refer to Loading Paper P 49 Is folded or wrinkled paper included in the tray Remove the unsuitable paper or replace all of the paper with new one Refer to Loading Paper P 49 Is the document pasted or folded The pasted or folded section may not be laying flat on the document glass Place a stack of white sheets on top of the document to flatten the document ag...

Page 420: ...lean the constant velocity transport glass Refer to Cleaning White Chute and Constant Velocity Transport Glass P 81 Dirt appears at equal intervals Paper feed direction The paper path is dirty Print a few pages to remove the dirt The drum cartridge has deteriorated or is damaged Replace the drum cartridge with a new one Refer to Replacing Drum Cartridges for Customers Having a Spot Maintenance Con...

Page 421: ...intenance Contract P 66 High voltage power supply may have malfunctioned Contact our Customer Support Center Nothing is printed Two or more sheets of paper are being fed simultaneously double feed Fan the paper well and load it again Refer to Loading Paper P 49 No toner remains in the toner cartridge Replace the toner cartridge with a new one Refer to Replacing Toner Cartridges P 63 Power supply o...

Page 422: ...e paper with new one Refer to Loading Paper P 49 Paper has been added to the paper loaded The paper is damp Text is blurred The paper is unsuitable Replace the paper with new one Refer to Loading Paper P 49 Paper has been added to the paper loaded The paper is damp White patches appear vertically Paper feed direction The drum cartridge has deteriorated or is damaged Replace the drum cartridge with...

Page 423: ...ing 15 Text or images are printed at an angle The paper guides in the paper tray are not set in the correct positions Adjust the horizontal and vertical paper guides to the correct positions Refer to Loading Paper P 49 Symptom Cause Remedy ...

Page 424: ...documents business cards transparencies or thin documents In addition the document feeder does not feed documents with sticky tags paper clips or adhesive tape Refer to 3 Copy Copying Procedure in the User Guide The document guides are set in incorrect positions Adjust the document guides to the document Refer to 3 Copy Copying Procedure in the User Guide A piece of torn paper remains in the docum...

Page 425: ...ty Refer to 3 Copy Image Quality in the User Guide The document density is too light Adjust the copy density Refer to 3 Copy in the User Guide The setting for Original Type is inappropriate for the document Copy black text If the printout is too light select Text for Original Type Refer to 3 Copy Image Quality in the User Guide The copy is slightly misaligned Paper is misaligned in the tray Align ...

Page 426: ...ncy film Place a white sheet of paper on top of the document when copying The document is misaligned Load the document correctly Refer to 3 Copy Copying Procedure in the User Guide The document guides on the document feeder are not set in the correct positions Load the document correctly and align the document guides to the document Refer to 3 Copy Copying Procedure in the User Guide The document ...

Page 427: ...Environment Settings P 303 The network between the computer and machine is abnormal Check with your network administrator The port is not enabled Enable the port Refer to Port Settings P 175 The hard disk space of the machine is insufficient Delete unnecessary data such as stored documents Charge Print Private Charge Print and Secure Print in folders to increase free space The machine is connected...

Page 428: ...aper in the tray or change the print option to specify a tray that contains the correct sized paper The image on the document edges is missing on the output The image is larger than the printable area Expand the printable area of the machine or reduce the image size on the printout The printed font differs from the font specified on the computer Font replacement is set on the print driver Check th...

Page 429: ...ble connection is correct the On hook feature allows you to call via general lines The phone dialing method is not available Specify the same dialing method as the one Tone 10pps subscribed for the machine An error occurred with the phone line Use a telephone near the machine to check whether you can make a phone call If the phone call is disabled the problem is in the phone line not in the machin...

Page 430: ...IP The IP address is incorrect Set a correct IP address subnet mask and gateway address on the machine The SIP user name is incorrect Set a correct SIP user name in the machine The correct IP address of a SIP server is not set in the machine Set a correct IP address of the SIP server on the machine The specified SIP server in a network is not active Consult your network administrator on the SIP se...

Page 431: ... Services The Ethernet cable has been unplugged for more than one minute When Register recovery on the SIP server is completed the registration succeeds No measure is required Unable to communicate IP fax SIP via VoIP gateway The registration of VoIP is incorrect Register the correct VoIP gateway on the machine The specified VoIP gateway in a network is not active Consult your network administrato...

Page 432: ...y of IP packet which is sent from the machine on the network relay device such as a switch and router becomes higher than necessary because the QoS setting of the machine is invalid or a large amount of buffer space is occupied Decrease the value for Prioritize IP Packets according to your network environment For more information on Prioritize IP Packets refer to Prioritize IP Packets Prioritize I...

Page 433: ...de The machine cannot receive a fax in the System Administration mode Exit the System Administration mode A machine password has been set When a machine password has been set the machine accepts only data or polling fax sent with the correct machine password in F code The machine is in manual receive mode Receive the fax manually or set Fax Receiving Mode to Auto Receive Refer to Fax Receiving Mod...

Page 434: ...ab Security using CentreWare Internet Services The Ethernet cable has been unplugged for more than one minute When Register recovery on the SIP server is completed the registration succeeds No measure is required Unable to communicate IP fax SIP via a VoIP gateway The registration of VoIP is incorrect Register the correct VoIP gateway on the machine The specified VoIP gateway in a network is not a...

Page 435: ... router becomes higher than necessary because the QoS setting of the machine is invalid or a large amount of buffer space is occupied Decrease the value for Prioritize IP Packets according to your network environment For more information on Prioritize IP Packets refer to Prioritize IP Packets Prioritize IP Packets Ethernet 1 Prioritize IP Packets Ethernet 2 P 191 IP fax SIP machine is connected to...

Page 436: ...nt is printed and cannot be stored in the folder An unregistered folder is specified on the Folder Selector feature When using the Folder Selector feature specify a registered folder If an unregistered folder is selected the received document cannot be stored in the folder and will be automatically printed For information on how to register the folder refer to Create Folder P 252 For information o...

Page 437: ...er to 5 Scan Scanning Procedure in the User Guide The document type is unsuitable The document feeder does not feed irregular sized documents business cards transparencies or thin documents In addition the document feeder does not feed documents with sticky tags paper clips or adhesive tape Refer to 5 Scan Scanning Procedure in the User Guide The document guides are set in incorrect positions Adju...

Page 438: ... cable to the machine Refer to Interface Cables P 21 The network between the computer and machine is abnormal Check with your network administrator Unable to open a folder The folder is unregistered Register the folder Refer to Create Folder P 252 The folder passcode has been forgotten The passcode cannot be retrieved Set the passcode to Off and then set the passcode again Refer to Create Folder P...

Page 439: ... is not correctly entered Correctly enter the password The time set on the machine does not agree with that of Windows when SMB transmission is performed to Windows Server 2003 Windows Server 2008 Windows Server 2012 Windows Server 2012 R2 Windows 8 or Windows 8 1 Synchronize the time settings of the machine and Windows On Windows Server 2003 Windows Server 2008 Windows Server 2012 Windows Server ...

Page 440: ... mail address is incorrect Enter the correct mail address The data size exceeded the maximum e mail size Change the maximum e mail size or lower the resolution Refer to Maximum Total Data Size P 236 or 5 Scan Layout Adjustment in the User Guide Symptom Cause Remedy The image is dirty The document glass or the document cover is soiled Clean the document glass or the document cover Refer to Cleaning...

Page 441: ...t when scanning The document is misaligned Load the document correctly Refer to 5 Scan Scanning Procedure in the User Guide The document guides on the document feeder are not set in the correct positions Load the document correctly and align the document guides to the document Refer to 5 Scan Scanning Procedure in the User Guide The document is a non standard size Specify the document size Refer t...

Page 442: ...chine s IP address Set a correct IP address on the machine The volume of the print data sent in an instruction from a computer exceeded the maximum receivable volume when the LPD spool is set to memory spool Confirm the memory amount for the LPD spool and the volume of the print data transmitted by an instruction If the one file of print data exceeds the memory amount divide the file not to exceed...

Page 443: ...lection install the print driver and then select it Operation is not guaranteed if another company s print driver is used Cause Check point Remedy The LPD port is not activated Confirm whether the LPD port is activated When printing with a printer detected by using Bonjour Select the Enabled check box of LPD to activate the port Symptom Remedy Cannot connect to CentreWare Internet Services Is the ...

Page 444: ...n the automatic reset function is set any setting configure with CentreWare Internet Services is not applied until setting the time set for automatic reset Wait until then The machine is in the Sleep mode Press the Power Saver button on the control panel of the machine to exit the Power Saver mode When you click Apply a message such as The server has returned ineffective or unrecognizable response...

Page 445: ...thentication is supported by the machine The machine does not support NTLM digest For security purposes change to the Authentication feature using SSL The remote linkage services used does not support the model or accessories of the machine Purchase products models accessories supported by the remote linkage services The IP address is incorrect Confirm the IP address If the IP address is incorrect...

Page 446: ...sage appears on the control panel Display the Job Status screen or print the Job History Report to confirm the result Cannot access the proxy server firewall or Web server as a result of access control The following types of access control are used Confirm the configured access control z Address port restriction z SSL restriction z User access restriction including access right levels z Content bl...

Page 447: ...on Windows Vista to access the address fe80 203 baff fe48 9010 you must append the Ethernet adapter local area connection number for example 8 for Windows Vista to the address as follows fe80 203 baff fe48 9010 8 The machine cannot connect to a computer running Windows OS that supports IPv6 Assign a static IPv6 address to the computer running Windows OS that supports IPv6 Then register the IPv6 ad...

Page 448: ...Scan data cannot be transferred with SMB if a destination server is specified using the computer name Use the IPv6 format to specify the server The machine does not operate correctly if the Internet Fax direct destination is specified in IPv6 address literal format Example csw ipv6 2001 db8 1 In an IPv6 environment use a DNS server and specify a destination using a fully qualified domain name FQDN...

Page 449: ...cannot correctly specify the destination URL using the IPv6 address Example http ipv6 2001 db8 1 In an IPv6 environment use a DNS server and specify a remote service s destination URL using the FQDN IPv6 addresses are not correctly recorded on output job logs Use an IPv4 network for correct logging Symptom Remedy ...

Page 450: ...edia Print Text is not displayed on the Services Home screen The optional software USB Memory Kit optional is not recognized by the machine Properly set the software option or disconnect the USB cable and then securely insert the USB cable into the connector Media Print in CentreWare Internet Services is not checked Check Media Print in CentreWare Internet Services to enable the service ...

Page 451: ... table contact our Customer Support Center The contact number is printed on the label or card attached to the machine Error Code Cause and Remedy 003 311 003 318 003 319 003 320 003 321 003 322 003 323 003 324 003 325 003 326 003 327 003 328 003 329 003 330 003 331 003 332 003 333 003 334 003 335 003 336 003 337 003 338 003 339 003 340 003 341 003 342 003 343 003 344 003 345 003 346 Cause An error...

Page 452: ...s to be scanned at 600 dpi in Color 2 sided Remedy Set Resolution to 400dpi or lower and try scanning again 003 753 Cause A mix sized document was to be scanned at high resolution 2 sided Remedy Set Resolution to 200dpi and scan the document again 003 754 003 755 Cause An error occurred in the document feeder Remedy Execute the job again 003 756 Cause The faxed document is completely blank Remedy ...

Page 453: ... is blank and then switch on the machine power If the error still is not resolved contact our Customer Support Center 011 310 Cause An error occurred in the machine Remedy Switch off the machine power make sure that the touch screen is blank and then switch on the machine power If the same message is displayed again contact our Customer Support Center 012 210 012 211 012 212 012 213 012 221 012 22...

Page 454: ... 012 349 012 353 012 370 012 373 012 374 012 381 Cause An error occurred in the finisher Remedy Switch off the machine power make sure that the touch screen is blank and then switch on the machine power If the error still is not resolved contact our Customer Support Center 013 210 013 211 013 212 013 213 013 220 Cause An error occurred in the Booklet Unit Remedy Switch off the machine power make s...

Page 455: ...solved contact our Customer Support Center 016 233 Cause An error occurred in the software Remedy Switch off the machine power make sure that the touch screen is blank and then switch on the machine power If the error still is not resolved contact our Customer Support Center 016 234 016 235 016 236 016 237 016 238 016 239 Cause An error occurred in the Authentication feature of the machine Remedy ...

Page 456: ...d in the machine Remedy Switch off the machine power make sure that the touch screen is blank and then switch on the machine power If the same message is displayed again contact our Customer Support Center 016 335 016 336 016 337 016 338 016 339 016 340 016 341 016 342 016 345 016 347 016 348 016 350 016 351 016 360 016 362 016 363 016 364 016 365 016 366 016 367 016 368 016 369 016 370 016 371 Ca...

Page 457: ...rectly 016 403 Cause The root certificate of Ethernet1 did not match Remedy Confirm the authentication server and store the root certificate of the server certificate of the authentication server into the machine If you cannot acquire the root certificate of the server certificate set Server Certificate Verification of IEEE 802 1X Settings for Ethernet1 to Disabled on the touch screen 016 404 Caus...

Page 458: ...02 1x Settings for Ethernet 2 to Disabled on the touch screen 016 431 Cause An internal error occurred Remedy Execute the operation again If the error still is not resolved contact our Customer Support Center 016 432 Cause An error occurred in the SSL client certificate of Ethernet2 Remedy Take one of the following measures z Store an SSL client certificate in the machine to set the SSL client cer...

Page 459: ...ttings are correct 016 504 Cause Unable to resolve the POP3 server name when sending e mail Remedy Check on CentreWare Internet Services whether the POP3 server settings are correct Also confirm whether the DNS server settings are correct 016 505 Cause Unable to log into the POP3 server when sending e mail Remedy Check on CentreWare Internet Services whether the user name and password used on the ...

Page 460: ...re was insufficient memory during processing of an XPS document Remedy Take one of the following measures z Set Image Quality to Standard z Print using the print driver PCL etc from XPS Document Viewer Note XPS stands for XML Paper Specification For more information on Image Options refer to the help of the print driver 016 516 Cause The Print Ticket included in the XPS document includes an invali...

Page 461: ...ate has expired Remedy Change the SSL certificate of the LDAP server to a valid one You can clear this error by selecting Disabled for LDAP SSL TLS Communication under SSL TLS Settings on the machine however note that selecting this option does not ensure the validity of the LDAP server 016 526 Cause LDAP server SSL authentication error The server name does not match the certificate Remedy Set the...

Page 462: ... Center 016 543 Cause The specified domain was deleted from ApeosWare Authentication Management Remedy Select Refresh on the Domain screen and update the domain information or add the domain to ApeosWare Authentication Management 016 545 Cause The specified domain was deleted from ApeosWare Authentication Management Remedy Adjust the times of the computer of the active directory and the computer o...

Page 463: ...gement sold separately Remedy Check whether the network cable is connected and confirm the settings of ApeosWare Authentication Management Also print a Configuration Report and if the DNS address of the server is set to Server Name IP Address for Authentication check whether DNS is enabled 016 562 Cause Multiple entries containing the same smart card information were found in the guest database of...

Page 464: ...he machine was connected to the server and the name of a file or folder on the server was determined Remedy Change the file name or forwarding destination folder of the scan server Also try moving or deleting the files within the forwarding destination folder 016 582 Cause The machine failed to transfer data using FTP of the Scan to PC service because files could not be created on the FTP server a...

Page 465: ...the file name conflict using FTP of the Scan to PC service Remedy If Add to Existing Folder is set for the additional processing for file name conflict confirm that the file format is not multi page 016 592 Cause The machine failed to access the NEXTNAME DAT file using FTP of the Scan to PC service Remedy When Add to Existing Folder is set as the process to be executed in case of a file name dupli...

Page 466: ...mage Quality refer to the help of the print driver For more information about memory refer to Allocate Memory P 204 016 703 Cause The machine received an e mail specified with an invalid folder number Remedy For errors occurring during fax or Internet fax transmission Contact our Customer Support Center For errors occurring during e mail fax Internet fax reception Take one of the following measure...

Page 467: ...ase the value set for Maximum Total Data Size z For color scanning set MRC High Compression to On under File Format 016 712 Cause Unable to process the document because the specified scan area is too small Remedy Increase the resolution or scan area 016 713 Cause The passcode entered does not match the passcode set on the folder Remedy Enter the correct passcode 016 714 Cause The specified folder ...

Page 468: ...in 016 724 Cause The specified staple and punch position combination is unsupported Remedy Specify the staple and punch positions on the same side and try printing again 016 725 Cause A scanned document stored in a folder was to be sent by fax using the Job Flow feature but the file in the folder could not be converted to fax data Remedy Do not use the Job Flow feature Simply scan the document fro...

Page 469: ...ported for booklet creation and try printing again 016 740 Cause Used an unsupported paper tray when specifying booklet creation with PostScript optional Remedy Specify a paper tray supported for booklet creation and try printing again 016 741 016 742 016 743 016 744 016 745 Cause An error occurred during the update process of the machine Remedy Switch off the machine power make sure that the touc...

Page 470: ...ed have the Configuration Report the Job History Report and the print data with the printing job ticket ready and contact our Customer Support Center Note XPS stands for XML Paper Specification 016 751 Cause Probable causes are as follows 1 During the PDF Bridge processing a syntax or parameter error occurred an undefined command was used and a PDF file was damaged 2 When Print Processing Mode 408...

Page 471: ...hine 016 764 Cause Unable to connect to the SMTP server Remedy Consult the SMTP server administrator 016 765 Cause Unable to send the e mail because the hard disk on the SMTP server is full Remedy Consult the SMTP server administrator 016 766 Cause An error occurred on the SMTP server Remedy Consult the SMTP server administrator 016 767 Cause Unable to send the e mail because the address is not co...

Page 472: ...scanned image was interrupted because of insufficient disk space Remedy Delete unnecessary data from the hard disk to free up disk space 016 779 Cause An error occurred during scanned image conversion processing Remedy Retry scanning If using large size paper such as A3 with Resolution set to 600 dpi specify Resolution to 400 dpi or lower in Layout Adjustment If the error still is not resolved con...

Page 473: ...Scan E mail Options Filing Options Quality File Size Specifying an Image Compression Ratio When Scanning in the User Guide For more information on Maximum Split Count refer to Maximum Split Count P 237 016 792 Cause Failed to acquire the specified job history when printing a Job Report Remedy The specified job history does not exist 016 794 Cause Media is not inserted correctly Remedy Check whethe...

Page 474: ...d 017 716 Cause SMTP server SSL server authentication error It is before the valid period of the server certificate Remedy Use the valid SSL server certificate of the SMTP server You can avoid this error by setting SMTP SSL TLS Communication in SSL TLS Settings to Disabled however the validity of the server cannot be warranted 017 717 Cause SMTP server SSL server authentication error The server ce...

Page 475: ...rror still is not resolved contact our Customer Support Center 017 733 Cause When the machine is used as a print job storage device an internal error in the software is occurred while the job sending to the machine Remedy Execute the operation again If the error still is not resolved contact our Customer Support Center 017 734 Cause An internal error occurred during processing the AirPrint data Re...

Page 476: ...n switch on the machine power If the same message is displayed again contact our Customer Support Center 017 747 Cause Connection to ApeosWare Authentication Agent to the database timed out because of an overload Remedy Wait for a while and then execute the operation again If the same message is displayed again contact our Customer Support Center 017 748 Cause Data could not be sent due to the inc...

Page 477: ...erver address is written 017 765 Cause An error occurred in connecting to the POP3 server Remedy Execute the operation again If the error still is not resolved contact our Customer Support Center 017 766 Cause An error occurred in connecting to the POP3 server Probable causes are follows 1 When connecting to the POP3 server by the TLS communication the port number is incorrect 2 When connecting to...

Page 478: ...not resolved contact our Customer Support Center 017 783 Cause The memory became insufficient during image processing Remedy Take one of the following measures z Transmit data with lower resolution z Transmit data in the setting Output Color to Black White 017 784 017 785 017 786 Cause An internal error occurred during image processing Remedy Execute the operation again If the error still is not r...

Page 479: ...shed Remedy Take one of the following measures z When SIP Server IP Address Resolution is DHCP or DHCP v6 confirm whether the machine and the DHCP or DHCP v6 server can communicate properly Check whether the cable is plugged or a switch or a hub works properly z When SIP Server IP Address Resolution is DHCP or DHCP v6 confirm whether the DHCP or DHCP v6 server is turned on Also confirm the setting...

Page 480: ...Remedy Check whether the IP address of the DNS server is set correctly 018 412 018 413 Cause The IPv6 address already exists in the network of Ethernet2 Remedy Change the IPv6 address of the network in which the address already exists 018 414 Cause IP address for IPv6 set manually in Ethernet2 is incorrect Remedy Set the IP address correctly 018 415 Cause IP address for IPv6 set manually in Ethern...

Page 481: ...at users create a dedicated account for data transfer You can create and set the account on the dialog box that appears by choosing Apple menu System Preferences and then clicking Accounts icon 1 From Apple menu choose System Preferences and then click Sharing 2 Make sure that File Sharing check box is selected and then click Options 3 Select Share files and folders using SMB 4 Check the user acco...

Page 482: ... Make sure that File Sharing check box is selected 3 Select the folder being shared from folders listed in the Shared Folders filed 4 Choose Read Write as privilege option for the user listed in the Users field For information on how to change the access privilege settings on other version of Mac OS consult your system administrator or the official website of Apple Inc 018 547 Cause The machine fa...

Page 483: ...ument is accessible by PC z The server settings 018 564 Cause DNS resolution for the specified hostname failed Remedy Check the followings z The destination HTTP server for the scanned document is registered on the DNS server z The machine is connected to the DNS server z The address of the DNS server is set on the machine 018 565 Cause DNS resolution for the proxy server name set on the machine f...

Page 484: ...lient certificate is registered on the machine z The device certificate is correctly registered on the HTTP server 018 571 Cause An internal error occurred Remedy Perform the same operation again If the problem persists contact our Customer Support Center 018 572 Cause The specified context name contains invalid characters Remedy Check whether the specified context name is correct 018 573 Cause Th...

Page 485: ...he file z The login user does not have Write rights to the file z The login user does not have Delete rights of the directory or file z Made a delete request to the directories or files but all of them are read only z Made a delete request to the directories or files but some of them are read only Remedy 1 Check whether the NetWare server is accessible by PC 2 Check the user has the following righ...

Page 486: ...le name duplication confirm that the file format is not multi page 018 589 Cause Failed to access the NEXTNAME DAT file Remedy When Rename New File is set as the process to be executed in case of a file name duplication check the NEXTNAME DAT file is correct 018 590 Cause A file or folder of the same name was detected on the server Remedy Take one of the following measures 1 Execute the operation ...

Page 487: ... again If the error still is not resolved consult your network administrator 018 704 Cause An LDAP server protocol error occurred as a result of the Address Book operation The server returned RFC2251 Result Message No 4 size limit exceeded for Address Book query Remedy Change the search conditions start position to narrow the search range and execute the operation again If the error still is not r...

Page 488: ...er returned RFC2251 Result Message No 12 unavailable extension for Address Book query Remedy Have your network administrator confirm the operational status of the server 018 713 Cause An LDAP server protocol error occurred as a result of the Address Book operation The server returned RFC2251 Result Message No 13 confidentiality required for Address Book query Remedy Have your network administrator...

Page 489: ... status 018 721 Cause An LDAP server protocol error occurred as a result of the Address Book operation The server returned RFC2251 Result Message No 21 invalid syntax for Address Book query Remedy The LDAP server has an attribute problem Have your network administrator confirm the LDAP server status 018 722 Cause The machine cannot connect to Google Cloud Print because of a network error Remedy Ch...

Page 490: ...for Address Book query Remedy The specified e mail address does not exist Confirm the e mail address you entered or the e mail address registered on the LDAP server 018 733 Cause An LDAP server protocol error occurred as a result of the Address Book operation The server returned RFC2251 Result Message No 33 incorrect alias for Address Book query Remedy The LDAP server has a name problem Have your ...

Page 491: ...d Print because of a proxy connection error Remedy Check that the proxy server settings are adequate 018 746 Cause The machine cannot connect to Google Cloud Print because DNS failed to resolve the name Remedy Check that the DNS settings are adequate 018 747 Cause The SMB server of the destination computer cannot be found while transferring data using SMB of the Scan to PC service Remedy Take one ...

Page 492: ... The server returned RFC2251 Result Message No 53 unwilling to perform for Address Book query Remedy The LDAP server has a service problem Retry after waiting for a while If the error still is not resolved consult your network administrator 018 754 Cause An LDAP server protocol error occurred as a result of the Address Book operation The server returned RFC2251 Result Message No 54 loop detected f...

Page 493: ...d File System window and then confirm the target information displayed on the right side frame of the window 3 Specify the SMB server shared name and save location based on the information you confirmed in step 2 018 761 Cause The memory stored in the saving destination PC is insufficient while transferring data using SMB of the Scan to PC service Remedy Check the usage condition of the memory If ...

Page 494: ...ts for Address Book query Remedy The LDAP server has an update problem Have your network administrator confirm the LDAP server status 018 769 Cause An LDAP server protocol error occurred as a result of the Address Book operation The server returned RFC2251 Result Message No 69 no object class modifications for Address Book query Remedy The LDAP server has an update problem Have your network admini...

Page 495: ... on how to change the access privilege settings on other version of Mac OS consult your system administrator or the official website of Apple Inc 018 780 Cause An LDAP server protocol error occurred as a result of the Address Book operation The server returned RFC2251 Result Message No 80 unknown error for Address Book query Remedy Have your network administrator confirm the LDAP server status 018...

Page 496: ... Remedy Have your network administrator confirm the LDAP server status 018 790 Cause An LDAP server protocol error occurred as a result of the Address Book operation The server returned RFC2251 Result Message No 90 no memory for Address Book query Remedy Have your network administrator confirm the LDAP server status 018 791 Cause An LDAP server protocol error occurred as a result of the Address Bo...

Page 497: ...munication between the machine and the USB memory device Remedy Switch off the machine power make sure that the touch screen is blank and then switch on the machine power Execute the operation again If the error still is not resolved contact our Customer Support Center 021 215 Cause The accounting billing device connected does not match the device set on the machine Remedy Change the setting on th...

Page 498: ...normally but the error still is not resolved contact our Customer Support Center Also when FQDN of the EP communication aggregate server is changed for the EP communication aggregate server configuration contact our Customer Support Center 021 405 Cause An error occurred in the SSL communication with the external server Remedy Switch off the machine power make sure that the touch screen is blank a...

Page 499: ...er 021 410 021 411 Cause A communication error occurred while connecting acquiring the EP certificate to CA via the Internet Remedy Check the followings z LAN cable connection z DNS server address setting z The default gateway setting z The subnet mask setting z EP proxy server setting For BB Direct configuration If the error still is not resolved after checking the above settings there may be a n...

Page 500: ...nternet Remedy Check the followings z The LAN cable connection z The DNS server address settings z The default gateway setting z The subnet mask setting z The EP proxy server setting If the error still is not resolved after checking the above settings there may be a network failure Consult your system administrator If the network works normally but the error still is not resolved contact our Custo...

Page 501: ...e HTTP proxy server in which the proxy setting file is registered If the error still is not resolved after checking the above settings there may be a network failure Consult your system administrator If the network works normally but the error still is not resolved contact our Customer Support Center 021 422 Cause The proxy setting file is not found while connecting to the EP system via the Intern...

Page 502: ... on the DHCP or DNS server while connecting to the EP system via the Internet to obtain the URL CURL of the proxy setting file Remedy Check the followings z The EP proxy server setting z The URL of the proxy setting file is registered on the DHCP or DNS server correctly 021 427 Cause 3G connection by way of 3Gnet BOX was lost due to the time out Remedy Switch off the machine power make sure that t...

Page 503: ...uch screen is blank and then switch on the machine power If the same message is displayed again contact our Customer Support Center 021 436 Cause An error occurred in the machine through the 3G communication by way of 3Gnet BOX Remedy Switch off the machine power make sure that the touch screen is blank and then switch on the machine power If the same message is displayed again contact our Custome...

Page 504: ...dress setting z The default gateway setting z The subnet mask setting If the error still is not resolved after checking the above settings there may be a network failure or the proxy server settings may be changed or failed Consult your system administrator If the network works normally but the error still is not resolved contact our Customer Support Center 021 504 Cause An error occurred while co...

Page 505: ...machine power make sure that the touch screen is blank and then switch on the machine power If the error still is not resolved contact our Customer Support Center 021 510 Cause An error occurred while connecting to EP system via the Internet Remedy Switch off the machine power make sure that the touch screen is blank and then switch on the machine power Execute the operation again If the error sti...

Page 506: ... version is already installed Remedy Contact our Customer Support Center 021 530 021 531 Cause An error occurred while connecting to EP system via the Internet Remedy Wait for a while and then execute the operation again If the error still is not resolved contact our Customer Support Center 021 532 021 533 021 534 021 535 Cause The machine attempted to upgrade the software of EP system via the Int...

Page 507: ... the machine power make sure that the touch screen is blank and then switch on the machine power If the same message is displayed again contact our Customer Support Center 021 569 Cause USB connection with 3Gnet BOX was failed Remedy Check the USB cable of 3G net BOX to see if it has come off Connect the cable firmly if it is unplugged If you still have the problem switch off the machine power mak...

Page 508: ...n the machine power If the same message is displayed again contact our Customer Support Center 021 579 Cause An error occurred in the machine through the 3G communication by way of 3Gnet BOX Remedy Switch off the machine power make sure that the touch screen is blank and then switch on the machine power If the same message is displayed again contact our Customer Support Center 021 580 Cause The co...

Page 509: ...24 361 024 362 024 363 024 364 024 365 024 366 024 367 024 368 024 370 024 371 024 372 024 373 024 375 024 376 Cause An error occurred in the machine Remedy Switch off the machine power make sure that the touch screen is blank and then switch on the machine power If the same message is displayed again contact our Customer Support Center 024 700 Cause The memory capacity or hard disk required to us...

Page 510: ...inting again 024 748 Cause The number of digits specified in Bates Stamp Number of Digits screen does not match the value specified in Starting Number Remedy Set Bates Stamp Number of Digits to the value specified in Starting Number or to Auto Assign 024 775 Cause Booklet printing was specified for printer properties but the number of print pages for the job exceeded the maximum number allowed for...

Page 511: ...rd on ContentsBridge 026 708 Cause Exceeded the maximum limit for the scan data size that can be stored for one job with Store Send Link Remedy Take one of the following measures 1 Reduce the resolution scan quality of the scan parameters and execute the operation again 2 Reduce the image with magnification of the scan parameters such as A3 A4 and then execute the operation again 3 If Store Send L...

Page 512: ... not supported A software encrypted USB memory device is not supported If the error still is not resolved contact our Customer Support Center 026 723 Cause The machine failed to access to the medium Remedy 1 Check that the medium is not inserted or removed or the other medium is not inserted while the machine is referencing the medium 2 Check that the file in the medium can be accessed via a compu...

Page 513: ... When authentication succeeds all jobs are canceled because there is a pending job Remedy No measure is required 027 442 Cause The IP address of IPv6 already network exists Remedy Change the Auto Stateless Address 1 for IPv6 on the machine or the IP address of IPv6 on the network device to remove the duplication of addresses 027 443 Cause The IP address of IPv6 already exists Remedy Change the Aut...

Page 514: ...n SMTP server error occurred Remedy Execute the operation again If the error still is not resolved contact our Customer Support Center 027 513 Cause The machine failed to transfer data using SMB of the Scan to PC service because access to the SMB server was not permitted Remedy Consult your system administrator for settings 027 514 Cause The machine failed to transfer data using SMB of the Scan to...

Page 515: ...on server name set in the machine is registered on the DNS server 027 518 Cause The machine failed to transfer data using SMB of the Scan to PC service because the specified password was incorrect When the server is Macintosh the specified user may not have been registered as a user who is permitted to use File Sharing Remedy Confirm the password for the shared folder When the server is Macintosh ...

Page 516: ... Check whether the specified name is being used for another file or folder on the SMB server 027 524 Cause The machine failed to transfer data using SMB of the Scan to PC service because a folder could not be created on the SMB server The specified folder already exists Remedy Check whether the specified name is being used for another file or folder on the SMB server 027 525 Cause During forwardin...

Page 517: ...MB server NetBIOS name is invalid Remedy Check whether the server name of the SMB server is correct 027 547 Cause SMB protocol error An invalid character was detected in the specified domain name Remedy If the error occurred during SMB authentication Consult your network administrator for the domain name and then set it correctly Also check whether the domain name set on the machine is correct To ...

Page 518: ...work For example confirm the following conditions z Network cable connection z TCP IP settings z Connection via Port 137 UDP Port 138 UDP and Port 139 TCP 027 565 Cause SMB protocol error Remedy Execute the operation again If the error still is not resolved contact our Customer Support Center 027 566 Cause SMB protocol error SMB TCP IP is not active Remedy Enter the System Administration mode and ...

Page 519: ...te for the recipient on the machine 027 703 Cause The specified recipient s certificate has expired Remedy Register a valid certificate for the recipient on the machine 027 704 Cause The CA certificate of the specified recipient s certificate does not exist Remedy Confirm the path to the recipient s certificate and register the required CA certificate on the machine 027 705 Cause The specified rec...

Page 520: ...s for e mail transmissions from the DNS server Remedy Check whether the DNS server is set correctly 027 720 Cause Unable to find the server of an application interface destination Remedy Confirm the DNS server address Or check whether the computer on which the application ApeosWare Flow Service is installed has been registered on the DNS server 027 721 Cause An application interface destination do...

Page 521: ...d on the Network Scanning server disable the server certificate validation feature of the machine 027 735 Cause The data transfer using SSL is specified but the SSL setting of the machine is disabled Remedy Enable the SSL setting or specify HTTP for the transfer protocol 027 736 Cause The server certificate verification feature of the machine is disabled when the server certificate verification is...

Page 522: ...settings of the job flow 027 752 Cause A mandatory entry field is blank in the job flow Remedy Take one of the following measures z Do not link folders to job flows that have mandatory entry fields z Set the default values to the mandatory fields of the job flow 027 753 Cause 1 Attempted to execute the service while the port necessary for the job flow is either deactivated or disabled 2 Attempted ...

Page 523: ...until starting the print processing exceeded the time limit specified on the machine Remedy When multiple documents are to be printed reduce the number of documents and then execute the operation again If the error still is not resolved enter the System Administration mode and then select System Settings Common Service Settings Machine Clock Timers Print On Demand Duration and specify a larger val...

Page 524: ...h your network administrator whether the SMTP server supports the EHLO command 027 777 Cause The destination SMTP server does not support SMTP AUTH Remedy Set E mail Send Authentication to Off under Tools Connectivity Network Setup Outgoing Incoming E mail Settings SMTP Server Settings 027 778 Cause The destination SMTP server does not support the SMTP AUTH system set on the machine Remedy Confirm...

Page 525: ...r make sure that the touch screen is blank and then switch on the machine power If the same message is displayed again contact our Customer Support Center 033 326 033 327 033 328 Cause An error occurred Remedy Switch off the machine power make sure that the touch screen is blank and then switch on the machine power If the same message is displayed again contact our Customer Support Center 033 329 ...

Page 526: ...hine cannot receive Remedy Confirm the recipient s machine memory is full machine is being maintained or other conditions and execute the operation again 033 508 Cause No spooling documents exist at the other machine Remedy Ask the other party to prepare polling documents and execute the operation again 033 509 Cause An error occurred during fax transmission Remedy Execute the operation again If t...

Page 527: ...operly 033 524 Cause The line Channel 2 is not connected correctly Remedy Confirm the connection of the line Channel 2 and connect it correctly and then execute the operation again When the machine is connected to other device such as a home gateway and a terminal adapter confirm whether the device works properly 033 525 Cause The line Channel 3 is not connected correctly Remedy Confirm the connec...

Page 528: ...use There was no response from the fax recipient Remedy Confirm that you specified the correct number and execute the operation again If the same message is displayed again the recipient may not support fax or the recipient machine may be powered off Ask the recipient for details 033 546 Cause A dial tone was not detected Remedy Check whether the line is connected correctly 033 547 Cause Communica...

Page 529: ...tion ID is incorrect Remedy An error occurred during operation of the maintenance system by Fuji Xerox When the communication line is available contact our Customer Support Center 033 560 033 561 033 562 Cause An error occurred during remote maintenance work Remedy This is an error occurring during remote maintenance work by Fuji Xerox No measure is required 033 563 Cause Paper that can print faxe...

Page 530: ...e An unavailable line is specified Remedy Specify an available line 033 575 Cause An error occurred during fax transmission Remedy Execute the operation again 033 576 Cause The recipient fax number is incorrect Remedy Enter a correct fax number and execute the operation again 033 577 Cause An error occurred during fax transmission Remedy Execute the operation again 033 578 Cause An error occurred ...

Page 531: ...An error occurred during IP fax SIP transmission Remedy Execute the operation again If another job is being processed execute the operation again 033 589 Cause An error occurred during IP fax SIP transmission Remedy Check whether or not the recipient s machine supports IP fax SIP If it is IP fax enabled device contact our Customer Support Center 033 590 Cause An error occurred during IP fax SIP tr...

Page 532: ...k up the image data into several transmissions or lower the resolution of the image 033 725 Cause The hard disk is full Remedy Delete unnecessary data from the hard disk to free up disk space 033 726 Cause The received document was printed with 1 sided printing because 2 sided printing is not available for mixed sized documents Remedy No measure is required 033 728 Cause The auto print formatting ...

Page 533: ...delete unnecessary data from the hard disk to free up disk space and execute the operation again If the error persists contact our Customer Support Center 033 743 033 744 033 745 033 746 Cause An error occurred during fax transmission Remedy Switch off the machine power make sure that the touch screen is blank and then switch on the machine power Try again If the error still is not resolved contac...

Page 534: ...4 Cause An error occurred in the machine Remedy Switch off the machine power make sure that the touch screen is blank and then switch on the machine power Try again If the error still is not resolved contact our Customer Support Center 042 323 042 325 042 360 Cause An error occurred in the machine Remedy Switch off the machine power make sure that the touch screen is blank and then switch on the m...

Page 535: ...the machine power make sure that the touch screen is blank and then switch on the machine power If the same message is displayed again contact our Customer Support Center 058 314 Cause Temperature sensor of the machine detected abnormality Remedy Switch off the machine power make sure that the touch screen is blank and then switch on the machine power If the error still is not resolved contact our...

Page 536: ...stomer Support Center You can use a tray other than Tray 1 071 211 Cause An error occurred in Tray 1 Remedy Switch off the machine power make sure that the touch screen is blank and then switch on the machine power If the same message is displayed again contact our Customer Support Center 072 210 Cause Tray 2 malfunction Remedy Confirm the paper loading condition for the Tray 2 and then switch off...

Page 537: ...ne power If the same message is displayed again contact our Customer Support Center 078 212 Cause An error occurred in the High Capacity Feeder Remedy Switch off the machine power make sure that the touch screen is blank and then switch on the machine power If the error still is not resolved contact our Customer Support Center 078 219 Cause An error occurred in Tray 6 HCF B1 optional Remedy Switch...

Page 538: ...er s hole punch waste container is full Remedy Empty the hole punch waste container For more information on how to empty the hole punch waste container refer to Emptying the Hole Punch Waste Container for C3 Finisher or C3 Finisher with Booklet Maker P 76 116 210 116 211 116 212 Cause An error occurred in the USB memory device Remedy Switch off the machine power make sure that the touch screen is ...

Page 539: ... started with no hard disk installed Remedy To use the Job Based Accounting system the hard disk is required Switch off the machine power make sure that the touch screen is blank and then switch on the machine power to reset the operation 116 340 116 341 Cause An error occurred Remedy Switch off the machine power make sure that the touch screen is blank and then switch on the machine power If the ...

Page 540: ...n is blank and then switch on the machine power If the same message is displayed again contact our Customer Support Center 116 386 Cause The fax cable is not connected correctly Remedy Connect the cable securely and then switch off the machine power make sure that the touch screen is blank and then switch on the machine power If the error still is not resolved contact our Customer Support Center 1...

Page 541: ...ta on the media Remedy Use a computer to confirm the content recorded on the media 116 710 Cause The correct document size could not be judged because the receive data exceeded the HP GL 2 spool size Remedy Increase the size assigned to HP GL 2 auto layout memory 116 713 Cause The job was divided to be printed because of insufficient disk space Remedy Delete unnecessary data from the hard disk to ...

Page 542: ...orm registered or register the form 116 747 Cause The paper margin value is too large for the HP GL 2 active coordinates area Remedy Decrease the paper margin value and then execute the operation again 116 748 Cause There is no plot data in the HP GL 2 optional print data Remedy Check the print data 116 749 Cause The job was cancelled because the specified font does not exist Remedy Install the fo...

Page 543: ... 311 Cause Data Security Kit is not attached correctly Remedy Insert Data Security Kit into the correct slot 117 312 Cause An error occurred in the machine Remedy Contact our Customer Support Center 117 319 117 320 117 321 117 322 117 323 117 324 117 326 117 327 117 329 117 331 117 332 117 333 117 334 Cause An error occurred in the machine Remedy Switch off the machine power make sure that the tou...

Page 544: ...r occurred between the machine and the device connected Remedy Once IC Card Reader is connected to the machine the machine automatically changes the Smart Card Link Mode setting to Type Password under Tools Authentication Security Settings Authentication User Details Setup Change the setting as required 121 312 Cause An error occurred between the machine and the device connected Remedy Switch on t...

Page 545: ...evice connected Remedy Confirm that the device is switched on and then switch off the machine power make sure that the touch screen is blank and switch on the machine power If the error still is not resolved contact our Customer Support Center 121 334 121 335 121 336 121 337 121 338 Cause An error occurred between the machine and the device connected Remedy Switch off the machine power make sure t...

Page 546: ...1 123 382 123 383 123 384 123 389 123 390 123 392 123 393 123 395 123 396 123 397 123 398 123 399 124 310 124 311 124 312 124 313 124 314 124 315 124 316 124 317 124 318 124 319 124 320 Cause An error occurred in the machine Remedy Switch off the machine power make sure that the touch screen is blank and then switch on the machine power If the same message is displayed again contact our Customer S...

Page 547: ...4 347 124 348 124 349 124 350 124 351 124 352 124 353 124 354 124 355 124 360 124 361 124 362 124 363 124 372 124 373 124 374 124 380 124 381 124 382 124 383 124 390 124 391 124 392 124 393 Cause An error occurred in the machine Remedy Switch off the machine power make sure that the touch screen is blank and then switch on the machine power If the same message is displayed again contact our Custom...

Page 548: ...of pages or cancel the stapling setting then try printing again 124 710 Cause The machine cannot output to the output destination specified A paper size or a paper type that cannot be output is specified or the output destination fails Remedy No measure is required The machine automatically selects the available output destination If the paper is not still output from the specified output destinat...

Page 549: ...f the machine power make sure that the touch screen is blank and then switch on the machine power If the error still is not resolved contact our Customer Support Center 133 226 Cause A country code not supported by the machine was specified Remedy Contact our Customer Support Center 133 280 133 281 133 282 133 283 Cause An error occurred during fax transmission Remedy Switch off the machine power ...

Page 550: ...edy Switch off the machine power make sure that the touch screen is blank and then switch on the machine power Execute the operation again If the error still is not resolved contact our Customer Support Center 134 211 Cause An error occurred during fax transmission Remedy Switch off the machine power make sure that the touch screen is blank and then switch on the machine power Execute the operatio...

Page 551: ...Tray 3 When Tandem Tray Module Optional is Installed 558 Paper Jams in Tray 4 When Tandem Tray Module Optional is Installed 558 Paper Jams in Tray 5 Bypass 559 Paper Jams in Tray 6 HCF B1 Optional 560 Paper Jams in Finisher B1 Optional 561 Paper Jams in C3 Finisher C3 Finisher with Booklet Maker Optional 563 Paper Jams in the Folder Unit CD1 Optional 569 Important When a paper jam occurred if you ...

Page 552: ...ing the following handles When using the green handle A1 552 When using the green handle A2 553 When using the green handle A1 1 Open the Tray 5 Bypass When the Side Tray optional is installed Remove paper from the side tray Note If opened with the paper loaded on the side tray Cover A will not be easily folded up when closed 2 Pull the release handle of Cover A and open the Cover A 3 If the jamme...

Page 553: ...for any torn pieces of paper inside the machine 6 Push the center of the Cover A to close it gently and then close the Tray 5 When using the green handle A2 1 Open the Tray 5 Bypass When the Side Tray optional is installed Remove paper from the side tray Note If opened with the paper loaded on the side tray Cover A will not be easily folded up when closed 2 Pull the release handle of Cover A and o...

Page 554: ...5 Push the center of the Cover A to close it gently and then close the Tray 5 Paper Jams in Cover B The following describes how to clear paper jams occurring in the Cover B 1 If the Tray 6 HCF B1 is installed gently move the Tray 6 to the left until it stops by gripping the handle on the top left side of Tray 6 2 Pull the release handle of Cover B and open the Cover B 3 Remove the jammed paper Not...

Page 555: ...ing the handle on the top left side of Tray 6 2 Pull the release handle of Cover C and open the Cover C 3 Remove the jammed paper Note If paper is jammed at the upper position it may be invisible Check inside thoroughly If paper is torn check for any torn pieces of paper inside the machine 4 Push the center of the Cover C to close it gently 5 If the Tray 6 is installed put the Tray 6 back into pos...

Page 556: ...de the machine 4 Push the center of the Cover D to close it gently and then close the Tray 5 Paper Jams in Cover E The following describes how to clear paper jams occurring in the Cover E 1 Open the Tray 5 Bypass When the Side Tray optional is installed Remove paper from the side tray Note If opened with the paper loaded on the side tray Cover A will not be easily folded up when closed ...

Page 557: ...to close it gently and then close the Tray 5 Paper Jams in Trays 1 and 2 Trays 3 and 4 of Two Tray Module Optional The following describes how to clear paper jams occurring in Trays 1 and 2 You can use the same steps for Trays 3 and 4 of the Two Tray Module optional 1 Pull out the tray where the paper jam occurred Note Paper is sometimes torn and remains inside the machine if you pull out a tray w...

Page 558: ...rn and the pieces may remain inside the machine This may cause machine malfunctions therefore always check where the paper jam occurred first 2 Remove the jammed paper Note If the paper is torn make sure no piece of paper remains inside the machine 3 Push the tray in gently until it stops Paper Jams in Tray 4 When Tandem Tray Module Optional is Installed The following describes how to clear paper ...

Page 559: ...rring in the Tray 5 Bypass 1 Remove all paper loaded in Tray 5 Bypass Important When two or more sheets of paper are loaded remove all of the sheets from the tray Note If paper is torn check for any torn pieces of paper inside the machine 2 Fan the paper you removed making sure that all four corners are neatly aligned 3 Insert the paper into tray with the printing side facing down until its edge l...

Page 560: ...ay 6 561 Note Remedy differs depending on where the paper jam occurs Follow the instructions displayed and remove the jammed paper Paper Jams in Tray 6 Exit 1 Gently move the Tray 6 to the left until it stops by gripping the handle on the top left side of Tray 6 2 Remove the jammed paper Note If paper is torn check for any torn pieces of paper inside the Tray 6 3 Gently put the Tray 6 back into po...

Page 561: ...Tray 6 2 Remove the jammed paper Note If paper is torn check for any torn pieces of paper inside the Tray 6 3 Push the tray in gently until it stops Paper Jams in Finisher B1 Optional The following describes how to clear paper jams occurring in the Finisher B1 optional This section describes the procedures to remove the jammed paper from the following locations Paper Jams under Finisher Top Cover ...

Page 562: ...he jammed paper Note If paper is torn check for any torn pieces of paper inside the machine 4 Close the finisher top cover Paper Jams under the Top Cover F of the Finisher Transport 1 Lift the top cover and open Note The top cover cannot be detached from the machine 2 Remove the jammed paper Note If paper is torn check for any torn pieces of paper inside the machine ...

Page 563: ...andle 3c 565 Paper Jams at the Handle 3d 566 Paper Jams at the Handle 3d when the paper is ejected at the output area 567 Paper Jams in the Booklet Unit 4 For C3 Finisher with Booklet Maker 567 Paper Jams in the Booklet Tray 4a For C3 Finisher with Booklet Maker 568 Note Remedy differs depending on where the paper jam occurs Follow the instructions displayed and remove the jammed paper Paper Jams ...

Page 564: ...the handle 3a upwards 1 and remove the jammed paper 2 Note If paper is torn check for any torn pieces of paper inside the machine 3 Return the handle 3a to its original position 4 Close the finisher front door Note If the finisher front door is not completely closed a message will appear and the machine remains paused Paper Jams at the Handle 3a Using the Knob 3b 1 Open the finisher front door ...

Page 565: ... pull the paper to remove Note If paper is torn check for any torn pieces of paper inside the machine 5 Return the handle 3a to its original position 6 Close the finisher front door Note If the finisher front door is not completely closed a message will appear and the machine remains paused Paper Jams at the Handle 3c 1 If you can see the edge of the jammed paper on the output tray gently pull the...

Page 566: ...aper Note If paper is torn check for any torn pieces of paper inside the machine 5 Return the handle 3c to its original position 6 Close the finisher front door Note If the finisher front door is not completely closed a message will appear and the machine remains paused Paper Jams at the Handle 3d 1 Open the finisher front door ...

Page 567: ...finisher front door Note If the finisher front door is not completely closed a message will appear and the machine remains paused Paper Jams at the Handle 3d when the paper is ejected at the output area 1 Gently pull the jammed paper to the right to remove Note If paper is torn check for any torn pieces of paper inside the machine Paper Jams in the Booklet Unit 4 For C3 Finisher with Booklet Maker...

Page 568: ...let unit 4 to its original position 5 Close the finisher front door Note If the finisher front door is not completely closed a message will appear and the machine remains paused Paper Jams in the Booklet Tray 4a For C3 Finisher with Booklet Maker 1 Open the finisher front door 2 Turn the knob 4a to the right to eject the jammed paper onto the booklet tray ...

Page 569: ...CD1 optional is installed Paper Jams at the Handle 2a 569 Paper Jams at the Handle 2b 570 Paper Jams at the Knob 2c the Handle 2e 2f and the Tri fold Output Tray 2d 571 Paper Jams at the Tri fold Output Tray 2d and the Handle 2g 572 Note A remedy differs depending on where the paper jam occurs Follow the instructions displayed and remove the jammed paper Paper Jams at the Handle 2a 1 Make sure tha...

Page 570: ...s at the Handle 2b 1 Make sure that the machine has stopped and open the folder unit door of the Folder Unit CD1 2 Move the handle 2b to the left 1 and remove the jammed paper 2 Note If paper is torn check for any torn pieces of paper inside the machine 3 Return the handle 2b to its original position 4 Close the folder unit door of the Folder Unit CD1 Note A message will be displayed and the machi...

Page 571: ...nside the machine 3 If you cannot remove the paper in step 2 return the handle 2e to its original position 1 and move the handle 2f 2 Turn the knob 2c to the left 3 and then remove the jammed paper 4 Note If paper is torn check for any torn pieces of paper inside the machine 4 Return the handle opened 2f or 2e to its original position 1 and push the Tri fold output tray 2d in 2 5 Close the folder ...

Page 572: ... fold output tray 2d 1 and move the handle 2g to the right 2 Remove the jammed paper 3 Note If paper is torn check for any torn pieces of paper inside the machine 3 Return the handle 2g 1 and push the Tri fold output tray 2d in 2 4 Close the folder unit door of the Folder Unit CD1 Note A message will be displayed and the machine will not operate if the folder unit door of the Folder Unit CD1 is ev...

Page 573: ...cover it enters a fixed position Open the cover gently 2 If the document is not caught in the entry of the document feeder pull out the document 3 If the massage on the screen instructs you to turn the knob turn the knob to eject the document upwards Important If the document is caught do not pull it out forcibly The document could be damaged 4 Close the left cover of the document feeder until it ...

Page 574: ...e document is not torn wrinkled or folded and then load the document again following the instructions displayed on the touch screen Note After removing the jammed document reload the entire document including the pages already scanned The machine will automatically skip the scanned pages and start scanning unscanned pages Torn wrinkled or folded documents may cause document jams and damage To scan...

Page 575: ...upport Center if the problem persists after you have tried the following solutions Important Even if the sheets have been stapled together properly staples may rise up depending on the way you handle the sheets If copies are stapled as shown in the figures below contact our Customer Support Center Unstapled Bent staple One side of staple rising up Staple bent in reverse direction Flattened staple ...

Page 576: ...hat the machine is not operating and open the finisher front door 2 Grasp the handle as shown in the illustration to pull out the staple cartridge to the right towards you 3 Move up the staple cartridge and then take it out of the machine 4 After you take out the staple cartridge check inside of the finisher for any remaining staples 5 Pull up the metal part of the staple cartridge as shown in the...

Page 577: ...led up in step 5 to the original position 2 7 Push the staple cartridge into the machine until it clicks into place 8 Close the finisher front door Note If the finisher front door is not completely closed a message will appear and the machine remains paused CAUTION Be careful in removing jammed staples ...

Page 578: ...g and open the finisher front door 2 With grasping the lever R1 of the staple cartridge holder pull out the holder to the right towards you 3 With grasping the orange lever pull out the staple cartridge Note The staple cartridge is firmly inserted A slight force is required to pull the cartridge out of the finisher When the C3 Finisher Staple Unit 65 Sheets is installed pull down the orange lever ...

Page 579: ...er front door Note If the finisher front door is not completely closed a message will appear and the machine remains paused If you cannot remove jammed staples even after you perform the above procedure contact our Customer Support Center Booklet Staple Jams in Booklet Staple Cartridge for C3 Finisher with Booklet Maker This section describes how to clear staple jam occurred in the booklet staple ...

Page 580: ...et staple cartridge downward Then pull out the booklet staple cartridge upwards 4 Push down the metal part of the staple cartridge 5 Remove the jammed staples 1 and return the metal part pushed down in step 4 to its original position 2 6 Return the booklet staple cartridge to its original position CAUTION Be careful in removing jammed staples ...

Page 581: ...idge until of the booklet staple cartridge is fitted in of the booklet unit 8 Return the booklet unit to its original position 9 Close the finisher front door Note If the door is not closed completely a message appears and the machine will remain paused If you cannot remove jammed staples even after you perform the above procedure contact our Customer Support Center ...

Page 582: ...15 Problem Solving 582 Problem Solving 15 ...

Page 583: ...5 z Internal Fonts 596 z Optional Components 598 z Fold Position Adjustment 601 z ESC P K Emulation 609 z PDF Direct Print 624 z DocuWorks Direct Print 626 z PCL Emulation 628 z HP GL 2 Emulation 636 z Google Cloud Print 653 z Notes and Restrictions 662 z Passcode Setting for Extended Functions 696 z Using the Telephone 698 z Activity Report 700 z EP System 704 z Glossary 705 ...

Page 584: ...A5 Postcard 100 148 mm and Quadrate NO 3 Envelope 120 235 mm when using Bypass Tray z Image Loss Top edge 4 mm or less Bottom edge 4 mm or less Left and Right edges 4 mm or less Paper Weight Paper Tray 1 60 105 gsm Paper Tray 2 to 4 60 216 gsm Bypass Tray 56 216 gsm Important Use paper recommended by Fuji Xerox Copying may not be performed correctly depending on the conditions First Copy Output Ti...

Page 585: ...0 1 5 W or less 110 V AC 10 Low Power Mode 58 W or less 220 V AC 10 58 W or less 240 V AC 10 58 W or less 110 V AC 10 Dimensions Width 640 x Depth 699 x Height 1136 mm With Two Tray Module Machine Weight 76 kg 100 kg With Two Tray Module 102 kg With FAX Two Tray Module Important The weight is without the power cord a toner cartridge or any paper Space Requirement Width 988 x Depth 699 mm when the ...

Page 586: ... Microsoft Windows Server 2003 64 bit Microsoft Windows Vista 64 bit Microsoft Windows Server 2008 64 bit Microsoft Windows Server 2008 R2 64 bit Microsoft Windows 7 64 bit Microsoft Windows 8 64 bit Microsoft Windows 8 1 64 bit Microsoft Windows Server 2012 64 bit Microsoft Windows Server 2012 R2 64 bit Mac OS X 10 5 10 6 10 7 OS X 10 8 10 9 Note For information about the latest supported OS refe...

Page 587: ...canning Resolution 600 x 600 dpi 400 x 400 dpi 300 x 300 dpi 200 x 200 dpi Scanning Halftone 10 bits input 8 bit output for each RGB color Scanning Speed z 1 Sided Monochrome 80 sheets minute Color 80 sheets minute z 2 Sided Monochrome 140 sheets minute Color 140 sheets minute Important The scanning speed varies depending on documents Connectivity Standard Ethernet 100BASE TX 10BASE T Optional Eth...

Page 588: ...anner Utilities 3 4 When the High Compression Image Kit optional is installed 5 XPS stands for XML Paper Specification z Driver TWAIN z Operating System Microsoft Windows Server 2003 32 bit Microsoft Windows Vista 32 bit Microsoft Windows Server 2008 32 bit Microsoft Windows 7 32 bit Microsoft Windows 8 32 bit Microsoft Windows 8 1 32 bit Microsoft Windows Server 2003 64 bit Microsoft Windows Vist...

Page 589: ...10 8 10 9 Important For information about the latest supported OS refer to the Fuji Xerox Web site File Format Monochrome binary TIFF Compression type MH MMR DocuWorks Compression type MH MMR PDF Compression type MH MMR JBIG2 XPS Compression type MH MMR Gray scale Full color TIFF Compression type JPEG JPEG DocuWorks PDF XPS high compressed DocuWorks high compressed PDF high compressed XPS Microsof...

Page 590: ... 17 Minimum A5 Transmission Time 3 seconds or less Important When A4 size document with approximately 700 characters is transmitted in standard image quality 8 x 3 85 lines mm and in high speed mode 28 8kbps or faster JBIG Only indicates the time for transmitting the image information and does not include the controlling time for the communication Note that the actual transmission time depends on ...

Page 591: ... Server 2012 64 bit Microsoft Windows Server 2012 R2 64 bit Mac OS X 10 5 10 6 10 7 OS X 10 8 10 9 Note For information about the latest supported OS refer to our official website Document Size A3 B4 A4 Scanning Resolution Same as the Fax function Output Format Format TIFF FX Compression method MH MMR JBIG Profile TIFF S TIFF F TIFF J Protocol Transmission SMTP Reception SMTP POP3 Connectivity Sta...

Page 592: ...h Scoring 3 500 sheets Important When using 80 gsm paper 1 When larger size sheets are stacked on top of smaller size sheets 2 75 sets or 750 sheets with dual stapling 3 The Booklet Finishing function requires the Booklet Maker Unit for Finisher B1 After a job with the Booklet Finishing function specified has been output the next job may not be delivered until the sheets are removed from the outpu...

Page 593: ...ailable Paper Size z Paper Size Output Tray Maximum A3 11 x 17 Minimum Postcard 100 148 mm z Paper Size Finisher Tray Maximum A3 11 x 17 Minimum B5 8 10 Paper Weight Paper Weight Output Tray 60 to 216 gsm Paper Weight Finisher Tray 60 to 216 gsm 56 216 gsm when the HCF Kit optional is installed Paper Capacity z Output Tray 500 sheets A4 z Finisher Tray For paper not stapled A4 3000 sheets B4 or la...

Page 594: ...Offset available z Booklet Tray x 1 Sorting Stacking Paper Size z Output Tray Max A3 11 17 Min PostCard 100 148 mm z Finisher Tray Max A3 11 17 Min B5 8 10 z Booklet Tray Max A3 11 17 Min B5 Paper Weight z Output Tray 60 to 216 gsm 1 z Finisher Tray 60 to 216 gsm 1 z Booklet Tray 60 to 105 gsm 1 2 1 56 216 gsm when the HCF Kit optional is installed 2 The basis weight of a cover sheet shall be equa...

Page 595: ... cover is Booklet may not be tightly closed depending on the size or type of the paper Dimensions Weight W 790 D 589 H 1056 mm 61 kg C3 Finisher with Booklet Maker W 1025 D 726 H 1056 mm 115 kg C3 Finisher with Booklet Maker Folder Unit CD1 Space Requirement when connected to the main unit Width 1779 x Depth 699 mm Main Unit C3 Finisher with Booklet Maker W 2016 D 699 mm Main Unit C3 Finisher with...

Page 596: ...th 469 x Height 128 mm 1 kg Space Requirement when connected to the main unit Width 988 x Depth 699 mm Main Unit HCF Important When the Tray 5 Bypass is fully extended Paper Size A4 B5 Letter Paper Weight 56 216 gsm Capacity 2000 sheets Important When using 80 gsm paper Dimensions Weight Width 389 x Depth 610 x Height 380 mm 29 kg Space Requirement when connected to the main unit Width 989 x Depth...

Page 597: ... copying the printable area and the print assured area can be extended up to 297 0 x 420 0 mm Please note that the guaranteed printable area is the area of a sheet of paper excluding the 4 0 mm margins on all four edges of paper and the unprintable areas may vary depending on the paper size Note To extend the printable area change the PCL print driver setting or the Print Area setting on the touch...

Page 598: ...fonts for PCL5 and HP GL 2 z European Stroke fonts Outline fonts Euro pean ESC P K Arial Arial Italic Arial Bold Arial Bold Italic Courier Courier Italic Courier Bold Courier Bold Italic Roman Sans Serif Symbol Times New Roman Times New Roman Bold Times New Roman Italic Times New Roman Bold Italic ITC Zapf Dingbats GoldSEMM GoldSAMM PDF Arial Arial Italic Arial Bold Arial Bold Italic Courier Couri...

Page 599: ... Times New Italic Times New Bold Times New Bold Italic Symbol Wingdings Line Printer Times Roman Times Italic Times Bold Times Bold Italic Helvetica Helvetica Oblique Helvetica Bold Helvetica Bold Oblique CourierPS CourierPS Oblique CourierPS Bold CourierPS Bold Oblique SymbolPS Palatino Roman Palatino Italic Palatino Bold Palatino Bold Italic ITC Bookman Light ITC Bookman Light Italic ITC Bookman...

Page 600: ... Booklet Maker Unit for Finisher B 3 Staples output sheets Also folds output sheets in half or staples them C3 Finisher Staples and hole punches output sheets C3 Finisher with Booklet Maker Staples or hole punches output sheets Also folds output sheets in half or staples them Punch Unit 2 4H CD1 2 4 hole punches output sheets Note C3 Finisher or C3 Finisher with Booklet Maker is required Punch Uni...

Page 601: ... Note The Image Extension Kit is required to use the feature Gigabit Ethernet Board Kit Allows you to connect 1000 BASE T Ethernet TC SC Additional Fonts Kit Supports Chinese fonts Wing Table A kit to load related products such as IC Card Reader or to secure work space The table can be placed either right or left side of the document cover USB Hub Adds a USB port to equip a memory card reader to t...

Page 602: ...u the status of the machine such as malfunction printing or faxing status Secondary Ethernet Kit Allows you to use two lines on the Ethernet interface USB Memory Kit Directly stores data in a USB memory device when scanning Also allows you to print data stored with the text format using the control panel Anti Earthquake Kit Prevents the machine from being moved by an earthquake Voice Guidance 2 Al...

Page 603: ...paper to adjust the fold position in the tray 2 Press the Log In Out button and then enter the System Administration mode For more information on how to enter the System Administration mode refer to System Settings Procedure P 110 3 Select Tools on the Services Home screen 4 Select System Settings Common Service Settings Maintenance 5 Select Finisher Adjustment Note Select to return to the previou...

Page 604: ...djustment P 602 For booklet refer to Booklet Position Adjustment P 603 For C fold refer to C Fold Position Adjustment P 605 For Z fold refer to Z Fold Position Adjustment P 606 For Z fold half sheet refer to Z Fold Half Sheet Position Adjustment P 607 Single Fold Position Adjustment Adjust the single fold position 1 Select Single Fold and then select Change Settings 2 Specify Sheets to be folded a...

Page 605: ...printout 12 Adjust the alignment again if necessary Steps 5 to 11 13 Select Save 14 Select Close until the Services Home screen is displayed Note When you configure settings under System Settings or Setup and then press the Services Home button the screen directly goes back to the Services Home screen Booklet Position Adjustment Adjust the booklet position 1 Select Booklet and then select Change S...

Page 606: ...eet stack misalignment amount you measured in step 6 in Values A B Before Adjustment 9 Select Save 10 Select Booklet Fold State 16 Sheets in the same way as Booklet Fold State 2 Sheets Note Alignment is adjusted automatically when loading stacks of 2 to 16 sheets Set Variable Sheet Booklet 11 Select Adjust 12 Select the tray in which you loaded paper and press the Start button The sample is printe...

Page 607: ...art button The sample is printed 4 Select Close 5 Check the sample printout measuring the A and B fold position movement amounts 6 Enter the values you measured in step 5 in Values A B Before Adjustment and the value to which to adjust in Desired Values A B Important Set value A and value B so that an edge of the paper does not extend beyond a fold position of the paper Extending an edge of paper ...

Page 608: ...lect Z Fold A4 or Z Fold 8 5x11 and then select Change Settings 2 Select Sample Printout 3 Select the tray in which you loaded paper and press the Start button The sample is printed 4 Select Close 5 Check the sample printout measuring the A and B fold position movement amounts 6 Enter the values you measured in step 5 in Values A B Before Adjustment and the value to which to adjust in Desired Valu...

Page 609: ...gure settings under System Settings or Setup and then press the Services Home button the screen directly goes back to the Services Home screen Z Fold Half Sheet Position Adjustment Adjust the Z Fold Half Sheet position 1 Select Z Fold Half Sheet A3 Z Fold Half Sheet B4 Z Fold Half Sheet 11x17 or Z Fold Half Sheet 8K and then select Change Settings 2 Select Sample Printout 3 Select the tray in whic...

Page 610: ...paper may cause a paper jam 7 Select Adjust 8 Select Sample Printout again 9 Select the tray in which you loaded paper and press the Start button The sample is printed 10 Select Close 11 Confirm the result of sample printout 12 Adjust the alignment again if necessary Step 5 to 11 13 Select Save 14 Select Close until the Services Home screen is displayed Note When you configure settings under Syste...

Page 611: ...the printer to be emulated are as follows Host Interfaces and Emulation Different host interfaces support different printer languages The host interfaces that support printer languages are as follows z Parallel port z USB port z NetWare port z LPD port z SMB port z IPP port z Port9100 port z WSD port Note WSD stands for Web Services on Devices Switching between Printer Languages The machine provid...

Page 612: ...s are registered as bitmap fonts and cannot be shared among different printer languages Font Caching To ensure hi speed printing outline fonts of up to a certain size are cached Outline fonts are converted into bitmap data temporarily and then printed To minimize this processing time the processed bitmap data is saved in the memory This process is called font caching The saved bitmap data is delet...

Page 613: ...ion on registering forms contact our Customer Support Center Barcodes In the ESC P K mode you can use barcodes The barcodes that can be used are as follows z EAN 13 z EAN 8 z Interleaved 2 of 5 z UPC A z UPC E z CODE39 z CODE128 z POSTNET Forms You can use ESC P K to register forms on the machine Up to 64 forms can be registered For more information on registering forms contact our Customer Suppor...

Page 614: ...ontinuous form paper 10 x 11 102 Continuous form paper 15 x 12 103 Continuous form paper 15 x 11 3 A3 4 A4 5 A5 14 B4 15 B5 21 8 5 x 14 22 8 5 x 13 23 8 5 x 11 24 11 x 17 0 Postcard The number of characters printed is 80 characters 72 rows for continuous form paper 10 x 12 80 characters 66 rows for continuous form paper 10 x 11 136 characters 72 rows for continuous form paper 15 x 12 and 136 chara...

Page 615: ...ates the magnification based on a combination of Original Size and 1 2 of Paper Size Setting Item Item Number Value Setting Item Item Number Value Paper position 20 Sets the paper position 0 Default Without cut sheet feeder left 1 With cut sheet feeder center Note When Without cut sheet feeder left is specified and FF line feed command is received the machine skips the number of lines specified in...

Page 616: ...utside of the printable area to fit onto the printable area of the output paper 17 Variable vertical magnification Sets the magnification for the vertical or horizontal direction 45 to 210 Default 100 45 210 Note When a continuous form paper is selected for Original Size print result is identical for Preset and Fit to Cut Sheet 18 Variable horizontal magnification 2 Up mode 21 Sets whether to prin...

Page 617: ... the character print area 53 Image enhancement Sets whether or not to enable the Image Enhancement feature Image Enhancement smoothens the border between black and white reducing rough edges and thus seemingly increasing the resolution 0 Off 1 Default On ESCP switch 55 Text quality Sets the Text Quality mode to high quality or draft 0 Default High Quality 1 Draft Important Since the default value ...

Page 618: ...scape sequence replacement feature When enabling specify the escape sequence with item 63 0 Default Disabled 1 Enabled For more information on extended commands contact our Customer Support Center 63 Escape sequence character To control an extended command with a text code you must specify an escape sequence the first two bytes of the extended command Enter two characters using the keyboard displa...

Page 619: ...Setting Item Item Number Value Document Size Paper Size A3 A4 A5 B4 B5 11 x 17 8 5 x 14 8 5 x 13 8 5 x 11 Postcard A3 Long edge 100 70 49 86 60 103 84 78 66 100 Short edge 100 70 48 86 60 94 72 72 72 100 A4 Long edge 143 100 70 123 86 147 120 112 94 48 Short edge 143 100 69 123 86 135 103 103 103 45 A5 Long edge 204 143 100 177 123 210 172 160 135 69 Short edge 207 145 100 178 124 195 149 149 149 ...

Page 620: ...Short edge 139 97 67 120 84 131 100 100 100 100 Postcard Long edge 100 100 145 100 178 100 100 100 100 100 Short edge 100 100 153 100 190 100 100 100 100 100 15 x 11 Long edge 119 83 58 103 72 122 100 93 78 100 Short edge 103 72 50 89 62 97 74 74 74 100 15 x 12 Long edge 119 83 58 103 72 122 100 93 78 100 Short edge 95 66 46 81 57 89 68 68 68 100 10 x 11 Long edge 147 103 72 127 89 151 124 115 97 ...

Page 621: ... 83 83 100 Short edge 116 80 55 100 69 120 98 90 76 100 11 x 17 Long edge 68 48 100 59 100 64 49 49 49 100 Short edge 74 51 100 64 100 77 62 58 48 100 8 5 x 14 Long edge 83 58 100 72 50 78 60 60 60 100 Short edge 97 67 100 84 57 100 82 75 63 100 8 5 x 13 Long edge 90 63 100 77 54 84 64 64 64 100 Short edge 97 67 100 84 57 100 82 75 63 100 8 5 x 11 Long edge 106 74 51 92 64 100 77 77 77 100 Short e...

Page 622: ... 76 136 95 149 114 114 114 50 11 x 17 Long edge 95 67 47 82 57 98 80 74 63 100 Short edge 103 72 50 89 62 97 74 74 74 100 8 5 x 14 Long edge 116 81 57 100 70 119 98 90 76 100 Short edge 133 93 64 115 80 125 96 96 96 100 8 5 x 13 Long edge 125 87 61 108 75 128 105 97 82 100 Short edge 133 93 64 115 80 125 96 96 96 100 8 5 x 11 Long edge 147 103 72 127 89 151 124 115 97 100 Short edge 133 93 64 115 ...

Page 623: ... 97 67 105 81 81 81 100 Short edge 110 76 53 95 65 114 93 86 72 100 11 x 17 Long edge 67 47 100 57 100 63 48 48 48 100 Short edge 72 50 100 62 100 74 60 56 47 100 8 5 x 14 Long edge 81 47 100 70 49 76 58 58 58 100 Short edge 93 50 100 80 55 96 78 72 61 100 8 5 x 13 Long edge 87 61 100 75 52 82 63 63 63 100 Short edge 93 64 100 80 55 96 78 72 61 100 8 5 x 11 Long edge 103 89 100 89 72 97 74 74 74 1...

Page 624: ... on your hardware configuration Paper Size Portrait Landscape Characters Lines Characters Lines A3 113 92 161 63 B4 97 78 139 53 A4 79 63 113 42 B5 68 53 97 35 A5 54 42 79 27 Postcard 35 30 54 19 11 x 17 106 94 166 58 8 5 x 14 81 76 136 43 8 5 x 13 81 70 126 43 8 5 x 11 81 58 106 43 Paper Size Portrait Landscape Characters Lines Characters Lines A3 113 95 161 66 B4 97 82 139 56 A4 79 66 113 45 B5 ...

Page 625: ...cter pitch and 6 lpi line pitch 10 inch Continuous Form Mode Paper Size Portrait Landscape Characters Lines Characters Lines A3 116 99 165 70 B4 101 85 143 60 A4 82 70 116 49 B5 71 60 101 42 A5 58 49 82 34 Postcard 39 34 58 23 11 x 17 110 102 170 66 8 5 x 14 85 84 140 51 8 5 x 13 85 78 130 51 8 5 x 11 85 66 110 51 Paper Size Portrait Landscape Characters Lines Characters Lines All supported paper ...

Page 626: ...Print Settings This section describes the available settings with the PDF Direct Print feature The settings configured here are valid when printing PDF files without using ContentsBridge provided by Fuji Xerox Note For information on printing PDF files using ContentsBridge Utility refer to the manual provided on the Media Software Product Manual z Output Quantity z Layout z 2 Sided Printing z Pape...

Page 627: ...e paper When Paper Size is set to Auto documents will be printed on A3 or A4 size paper The 2 up setting prints two pages onto one sheet of paper When 2 Up is selected the paper size is fixed at A4 The 4 up setting prints four pages on each sheet of paper When 4 Up is selected the paper size is fixed at A4 Paper size 406 Sets the size of the paper to be printed 0 Default Auto 1 A4 The Auto setting...

Page 628: ...s files without using ContentsBridge provided by Fuji Xerox Note For information on printing DocuWorks files using ContentsBridge Utility refer to the manual provided on the Media Software Product Manual z Output Quantity z Layout z 2 Sided Printing z Paper Size z Print Mode z Collate Setting Item Item Number Value Output quantity 501 Sets the number of copies to be printed 1 999 Default 1 1 999 s...

Page 629: ... up setting prints two pages onto one sheet of paper When 2 Up is selected the paper size is fixed at A4 The 4 up setting prints four pages on each sheet of paper When 4 Up is selected the paper size is fixed at A4 Paper size 506 Sets the size of the paper to be printed 0 Default Auto 1 A4 The Auto setting automatically determines the paper size based on the size and settings of a DocuWorks file t...

Page 630: ...he emulation mode and the printer to be emulated are as follows Switching between Printer Languages The machine provides the Multi emulation feature that allows switching between different printer languages The methods of switching between printer languages are as follows Switching by Commands Commands for switching between printer languages are provided Upon receipt of a command the machine switc...

Page 631: ...z Courier z CourierPS z Courier Italic z CourierPS Oblique z Courier Bold z CourierPS Bold z Courier Bold Italic z CourierPS Bold Oblique z Letter Gothic z SymbolPS z Letter Gothic Italic z Palatino Roman z Letter Gothic Bold z Palatino Italic z Albertus Medium z Palatino Bold z Albertus Extra Bold z Palatino Bold Italic z Clarendon Condensed z ITC Bookman Light z Coronet z ITC Bookman Light Itali...

Page 632: ... of jobs already received by the machine refer to 11 Job Status Printing Pending Jobs in the User Guide Forcible Output in Emulation Mode In emulation mode data is not output until one complete page of data is prepared For a Parallel interface or a USB interface if printing ends in the middle of a page the next data set waits until the time set with Auto Eject Time elapses In this case the Forcibl...

Page 633: ...e Only available when Paper Tray is set to Auto Only cut sheet can be set 3 A3 4 Default A4 5 A5 14 B4 15 B5 21 8 5 14 22 8 5 13 23 Default 8 5 11 24 11 17 25 Custom Size 30 8K Important When Trays 1 to 4 Tray 6 is selected Paper Size cannot be set The paper size loaded in the specified tray is displayed Note When Trays 1 to 4 Tray 6 is selected the paper size is determined by the size of paper lo...

Page 634: ...16 Appendix 632 Appendix 16 Orientation 205 Set the orientation of paper 0 Default Portrait 1 Landscape 2 Sided printing 206 Sets the 2 sided printing 0 Default Off 1 On Parameter Item No Value ...

Page 635: ...37 Arial Bold 38 Arial Bold Italic 39 Times New 40 Times New Italic 41 Times New Bold 42 Times New Bold Italic 43 Symbol 44 Wingdings 45 Line Printer 46 Times Roman 47 Times Italic 48 Times Bold 49 Times Bold Italic 50 Helvetica 51 Helvetica Oblique 52 Helvetica Bold 53 Helvetica Bold Oblique 54 CourierPS 55 CourierPS Oblique 56 CourierPS Bold 57 CourierPS Bold Oblique 58 SymbolPS 59 Palatino Roma...

Page 636: ...ts the pitch size of 1 point 600 2400 Default 1000 6 00 to 24 00 point Form line 211 Specifies the number of lines on a page 5 128 Default 64 6 00 to 24 00 point Quantity 212 Sets the number of copies to be printed 1 999 Default 1 1 to 999 sets Important When the output quantity is specified by a client that number of copies is printed After printing the number set on the control panel is overwrit...

Page 637: ...efault LEF 1 SEF Line termination 218 Sets line termination processing 0 Default Off 1 Add LF Appends an LF to CR 2 Add CR Appends a CR to LF and FF 3 CR XX Appends a CR to LF and FF and LF to CR Default custom paper size 219 Short edge Specifies the default custom paper size 2100 Default short edge value 210 0 mm 2970 Default long edge value 297 0 mm 0 9999 0 to 999 9 mm 220 Long edge Print Quant...

Page 638: ...ws Switching between Printer Languages The machine provides the Multi emulation feature that allows switching between different printer languages The methods of switching between printer languages are as follows Switching by Commands Commands for switching between printer languages are provided Upon receipt of a command the machine switches to the relevant printer language Automatic Switching The ...

Page 639: ... the machine refer to 11 Job Status Printing Pending Jobs in the User Guide Forcible Output in Emulation Mode In emulation mode data is not output until one complete page of data is prepared a Parallel interface or a USB interface if printing ends in the middle of a page the next data set waits until the time set with Auto Eject Time elapses In this case the Forcible Printing feature does not wait...

Page 640: ...ation Settings The following table shows the emulation parameters and their values for HP GL 2 emulation HP GL 2 Settings List Items that can be set using the HP GL 2 mode menu are explained in two groups basic settings and extended settings Basic Settings Parameter Item No Value Document size 101 Sets the document size created by a computer 0 A0 1 A1 2 A2 3 A3 4 A4 5 A5 10 B0 11 B1 12 B2 13 B3 14...

Page 641: ...per tray to be used for printing 0 Default Auto 1 Tray 1 2 Tray 2 3 Tray 3 4 Tray 4 5 Tray 5 6 Tray 6 HCF Important When Trays 1 to 4 Tray 6 is selected the paper size is determined by the size of paper loaded in the tray and thus Paper size cannot be set Note When Auto is selected and paper of the same size in the same orientation in multiple trays is loaded paper will be fed in the order of Tray...

Page 642: ...s a graphics language This setting affects to IW OW and UC of HP GL 2 commands 0 Default HP GL 1 HP GL 2 Note To print HP GL 2 command that does not include BP command select HP GL 2 151 Hard clip Sets the size of hard clip area In HP GL mode the plottable area is determined in line with the paper size apart from the printable area This area is called the hard clip area and determines the maximum ...

Page 643: ...g is being used 0 Default Auto 1 PS 2 IW 3 IP 4 Adapted Note The setting of the active area determination command is valid when Document size is set to Auto 162 Paper margin Sets the paper margin when auto scaling is being used 0 99 Default 0 0 to 99 mm Note The setting of the paper margin is valid when Document size is set to Auto 163 Image enhancement Sets whether to perform image enhancement wh...

Page 644: ...width thickness of the line of the 16 pens No 00 to 15 You can set the width from 0 0 to 25 5 mm in 0 1 mm increments No 00 denotes Item No 800 0 255 Default 3 0 to 25 5 mm Note If the image is reduced by concern with the relationship between Document size and Paper size settings the pen width is reduced accordingly to 0 1 mm at the smallest The width of the line gets thick symmetrically with resp...

Page 645: ...5 No 00 denotes Item No 900 0 Default None 1 Intersect 2 Round 3 Cut None Intersect Round Cut Note None is suitable for drafts because it takes shortest processing time If a symbol is set by symbol command the link process is not executed The symbol command is an HP GL 2 command for specifying a symbol 950 965 Pen density No 0 No 15 Sets the density of the 16 pens No 00 to 15 You can set the densi...

Page 646: ... Note The HP GL emulation supports five paper sizes A3 A5 A4 B4 and B5 Paper size Paper Length 1 7200 inch Coordinate Value 1 7200 inch X Axis Y Axis Margin Printable Area Top right Edge Margin Width Height Bottom left X Bottom left Y Long Side Short Side Top right X Top right Y XR YU A3 119052 84168 1260 1260 116532 81648 117792 82908 1260 1260 A4 84168 59508 1260 1260 81648 56988 82908 58248 126...

Page 647: ...1260 81648 116532 82908 117792 1260 1260 A4 59508 84168 1260 1260 56988 81648 58248 82908 1260 1260 A5 41940 59508 1260 1260 39420 56988 40680 58248 1260 1260 B4 72828 103176 1260 1260 70308 100656 71568 101916 1260 1260 B5 51588 72828 1260 1260 49068 70308 50328 71568 1260 1260 Short side YU Long side Bottom left X Bottom left Y 0 0 XR Height Printable Area Top right X Top right Y Width Physical ...

Page 648: ...od for obtaining the active coordinate area using the area determination mode The default value is Auto 0 z Set the paper margin using Paper margin 162 The default value is 0 mm 0 z Set the scaling mode The default value is Paper Size 0 Setting Item Details The following describes the details for each setting You can change the settings on the HP GL 2 Programming screen Document Size To set Docume...

Page 649: ...ive coordinates area If there are no PS commands in the data the active coordinate area is determined by Adapted Paper Margin Set the range from 0 to 99 mm The default value is 0 mm To get the active coordinates area subtract the area set in paper margins from the active coordinates area obtained in the area determination mode Scaling Mode Select the mode for determining the document size from the...

Page 650: ...m size that includes the active coordinates area obtained in step 3 will be the document size If the Scaling Mode is the ACA 1 Obtain the coordinate area to be active from the HP GL data entered in accord with the area determination mode 2 As a margin add the larger value of either the font size specified in the page the default size or one half the specified pen width to the active coordinates ar...

Page 651: ...sible paper size If A series paper A3 A4 A5 is not loaded in the trays all three sizes A3 A4 and A5 become possible sizes a message is displayed on the touch screen prompting the user to load A series paper If the Paper Size Setting is Auto The paper sizes among the five sizes A3 B4 A4 B5 and A5 that are actually loaded in the trays become the possible paper size If A3 B4 A4 B5 or A5 paper is not ...

Page 652: ...eft or center the origin of the document and the paper are aligned and drawn If the Document Size is Auto and the Scaling Mode is ACA The hard clip setting is inactive The hard clip area is always the advanced hard clip area The scaling factor is determined according to the ACA and the paper size The range for the ACA for each paper size is as follows The maximum scaling factor is 210 of the advan...

Page 653: ...cument Auto Coordinate Origin 0 Degrees Scaling Mode Paper Size Scaling ON Document Auto Coordinate Origin 0 Degrees Scaling Mode Paper Size Scaling OFF Document Auto Coordinate Origin 0 Degrees Scaling Mode Active Coordinate Area Scaling ON Print Area Document Size Paper Size Print Area Document Size Paper Size Print Area Active Coordinate Area determined by entered data Paper Size ...

Page 654: ...16 Appendix 652 Appendix 16 Document Auto Coordinate Origin 0 Degrees Scaling Mode Active Coordinate Area Scaling OFF Print Area Active Coordinate Area determined by entered data Paper Size ...

Page 655: ... system web browser and application supported by this feature refer to the Google Cloud Print help Environment Settings This section explains how to set the environment for using Google Cloud Print Configuration on the Machine To print with Google Cloud Print your machine needs to be connected to an IPv4 network and be online Confirm in advance that the machine is set as below Set this item if it ...

Page 656: ...Google Cloud Print will not function in an IPv6 environment 2 If a manual DNS server setting is required select IPv4 DNS Server Setup in System Settings Connectivity Network Setup Protocol Settings TCP IP Network Settings and make settings for DNS server 3 Select Close several times to return to the Tools screen 4 If not setting other items select Close Proxy Server Settings Note These settings ma...

Page 657: ...ange Settings 4 Select Use Closest Size and select Save 5 Select Close 6 Select Close Enabling Google Cloud Print Port 1 Start a web browser from a network connected computer 2 Enter the machine s IP address into the address box on the browser and then press the Enter key Connection to CentreWare Internet Services is established Note During connection operation pop up screen for user ID passcode e...

Page 658: ...ty Protocols Google Cloud Print and click Register This Device to Google Cloud Print 3 Confirm that the message changes from Not Registered to Registering and a registration paper is printed from your machine You will need this registration paper in the following steps Note Message Registering will change to Registered when the registration is finished in step 6 Finish step 6 within 14 minutes aft...

Page 659: ...t a web browser from a network connected computer 2 Enter the machine s IP address into the address box on the browser and then press the Enter key Connection to CentreWare Internet Services is established Note During connection operation pop up screen for user ID passcode entry may appear In this case enter a system administrator s user ID passcode and click OK 3 Click Properties tab Connectivity...

Page 660: ...s to agree to sharing to use the machine Cancelling the Registration of the Device from Google Cloud Print This section explains how to cancel the Google Cloud Print registration Important Unregistration from Google Cloud Print printer managing screen will not be reflected to the machine Be sure to make settings with CentreWare Internet Services as follows 1 Start a web browser from a network conn...

Page 661: ...int 2 For printing the e mail tap Print from the top right menu Note When the attached files are printable Print is shown after their file names Tap Print to print the attached files To print Google Docs program spread sheets tap Print shown after their file names 3 Printer selecting screen will appear Select your machine 4 Make the print settings Then tap Print in the top right menu Note Setting ...

Page 662: ...your network setting not to use the proxy authorization Cause DNS is not correctly set Remedy Check the DNS settings from System Settings Connectivity Network Setup Protocol Settings TCP IP Network Settings IPv4 DNS Server Setup Cause The certificate verification feature of the machine is validated Remedy Disable the certificate validation Or import the adequate root certificate Cause Connection h...

Page 663: ...aper for Google Cloud Print were printed out Cause The machine power was switched off while registering operation Remedy When the machine power is switched off during printing two sheets of registration paper may be printed out due to the recovery feature Symptom Cause and Remedy The print result differs from the settings made by the logical printer Cause Settings made by a logical printer cannot ...

Page 664: ...cess the request for powering off the machine will not be processed Installing and Moving the Machine z When moving the machine to another location contact our Customer Support Center z When the machine is operating do not subject it to shock z When closing the document cover be careful not to pinch your fingers z Do not place any objects near the ventilation openings of the machine s exhaust fan ...

Page 665: ...uttons Note Type 1 is selected by factory default For more information on how to change the number of address numbers assigned refer to One touch Buttons P 134 Assigning to the One Touch Buttons You can change the way how address numbers and stored programs are assigned to the one touch buttons When you have changed the assignment some one touch buttons that were used for address numbers before ma...

Page 666: ...on on the Services Home screen The Browse button of the Scan to PC service Address editing operation of the E mail service Remove Edit and Close Menu on the pop up menu The Power Saver button z After registering a program you may not be able to retrieve the stored program correctly if you execute the following operations If a Watermark is registered on the program and you change the default value ...

Page 667: ...isher and pressing the buttons However the confirmation message appears and the Error indicator lights up when the machine is activated exits the Power Saver mode while each cover or a paper tray is open z After the machine exits the Power Saver mode the value detected before the machine enters the Power Saver mode is displayed or informed as paper tray status and the information on the consumable...

Page 668: ...ong Feed Documents The output of long feed documents is not supported PostScript Driver Some options such as Poster Photo Enlargement are not supported by the PostScript driver With the Pages per Sheet N Up feature you can specify 2 4 6 9 or 16 pages up and with or without frame borders Printing from Macintosh via USB Connection When you send a print job from the PostScript driver of Macintosh con...

Page 669: ...print job is being viewed in the Job Status screen When the Print Results Differ from the Settings As in the following cases insufficient memory for the print page buffer may cause print result in not printing as specified In this case we recommend that you increase the memory z Printed only on 1 side when 2 sided printing is specified z A job was terminated If data cannot be written to the print ...

Page 670: ...ding jobs are not provided Instead you can cancel a job on the Job Status screen from the control panel or from CentreWare Internet Services z The machine prints jobs in the order in which they are spooled The jobs may not be printed in the order in which the job requests are received by the machine z If the power is switched off this feature can store the order of jobs spooled and their data If t...

Page 671: ...File Manager 3 Simultaneously You cannot use both the Network Scan Driver and Stored File Manager 3 on a single computer to connect to the machine A maximum of three computers using either the Network Scan Driver or Stored File Manager 3 may retrieve files simultaneously from one machine Secure Polling from Other Faxes When the machine is instructed secure polling from other faxes a scan document ...

Page 672: ...the USB memory slot during the Power Saver mode the touch screen does not light up After exiting the Power Saver mode by pressing the Power Saver button insert the USB memory device again or select the feature to be used on the Services Home screen z The screen does not switch when removing a USB memory device z The screen switches even when a USB memory device whose format is not supported is ins...

Page 673: ...MS of Xerox is not provided z When a PDF document signed by the machine is displayed with Adobe Acrobat Reader a message stating that no handler is found for signature confirmation may be displayed In this case select Windows Digital Certificate or Adobe Default Security z A certificate to be used for PDF digital signature must meet the conditions described in the S MIME section S MIME Communicati...

Page 674: ... Color when Resolution is set to 200 dpi or 300 dpi and when File Format is set to PDF or DocuWorks z You cannot change the number of colors The maximum is 16 colors z You can attach thumbnails to files when Specific Color is selected but the thumbnails are displayed in full color z Monochrome images scanned with the Specific Color feature may be different from the ordinary monochrome images in th...

Page 675: ...o PC z By factory default Passive Mode is selected as a transfer mode to send scanned data via FTP from the machine z You can switch the FTP transfer mode using CentreWare Internet Services but cannot switch the mode per job or per destination FTP server z Depending on your network environment operations may not be performed properly unless the FTP transfer mode is switched from Passive Mode to Ac...

Page 676: ...al fax transmissions are performed in accordance with the settings in Fax Defaults If you change settings on the fax screen before the calling screen appears the settings become effective Relay Broadcast The machine has the function of an initiating station but does not have the function of a relay station The machine does not support G4 communications but if a relay station supports G4 communicat...

Page 677: ...e regardless of the Lock Out Printer setting Activity Report z The number of a smart card cannot be displayed Prevention of Wrong Transmissions for Direct Fax z After specifying a recipient using an address number Speed Dial or the Address Book the Settings of Reentering Fax Address dialog box will not be displayed even when Settings of Reentering Fax Address is set to On on the Configuration tab ...

Page 678: ... 4 Fax About Internet Fax Useful Features Sending Internet Fax to regular fax machines via a relay station in the User Guide z Original Size on the Layout Adjustment screen When TIFF S is selected for Internet Fax Profile on the Fax Internet Fax Options screen an Internet fax is sent in A4 even if a size larger than A4 is specified For information on Internet fax profiles refer to 4 Fax Fax Intern...

Page 679: ... C2521 I ApeosPort 450 I 350 I DocuCentre Color f450 f360 f250 DocuCentre f285 f235 z When Resend Attempts is set to On and the status of the Internet Fax Direct feature enters Resend Required the subsequent jobs will not be executed until the jobs in Standby status finish z Transmission results of Internet faxes cannot be listed on Transmission Report Job Undelivered or Transmission Report by rec...

Page 680: ...anged S MIME Communication for Internet Fax ApeosPort Series Models only S MIME Encryption cannot be used for the features that use special e mail addresses such as the reception of Internet fax with a folder specified and a fax transfer for e mails received by Internet Fax S MIME Untrusted E mail Reception Settings When Receive Untrusted E mail or Receive Untrusted Internet Fax under Connectivity...

Page 681: ...ed Notes on Security E mail uses the Internet which is a network connecting computers worldwide as its transmission path Thus since other signals also are sent over the Internet you must pay attention to security to prevent third parties from reading or tampering of your e mail Consequently to transmit important information we recommend that you use other transmission methods that guarantee securi...

Page 682: ...not replaced by as with that of regular faxes If you select an IP Fax SIP by mistake and specify the passcode of a recipient when you send a fax or an Internet fax the passcode is displayed on the touch panel screen the Job Status screen and a report Be sure to check the type of fax before sending a fax to a remote folder Notes and Restrictions for IP Fax SIP This section describes notes and restr...

Page 683: ...en the machine and a computer z Cisco MCS 7800 series Cisco Unified Communications Manager 6 0 6 1 7 1 8 0 is installed is validated as a SIP server available for the machine z If you use a SIP server manufactured by Cisco Systems Inc only UDP can be used as T 38 protocol z SIP servers do not work on IPsec communications z SIP servers do not work in an IPv6 environment z SRST that works on routers...

Page 684: ...Notes and Restrictions on Accessing ISP Observe the following notes and restrictions when connecting the machine to ISP z Dial up connection is not supported Continuous connection is required z Connect the machine in an environment using IP masquerade Assigning a global IP address to the machine is not supported z Be sure to assign an exclusive e mail account to the machine for POP reception Shari...

Page 685: ...formation on the maximum limit refer to the ISP guidelines The recommended value is 1 to 2 MB In the System Administration mode select Tools System Settings E mail Internet Fax Service Settings E mail Control Maximum Total Data Size to configure the setting For more information on setting refer to Maximum Total Data Size P 236 Suitable image sizes are as follows Supported protocol SMTP Port number...

Page 686: ...ernet The communication fee shall be borne by you Set Polling Interval to at least 10 minutes when connecting to ISP Notes and Restrictions on the Interrupt Mode If you press the Interrupt button while printing the machine temporarily stops printing and enters the Interrupt mode Important When Resume by User in Resume Job After Print Error P 207 is selected the machine will not temporarily stop pr...

Page 687: ...ming Internet fax to a regular fax machine Not required Δ Forwarding an incoming fax to an Internet fax Not required X Scan Store to Folder Scan to PC E mail Network Scanning Store Send Link and Store to USB Required O Report List Automatic printing of a report list other than a Job History Report Not required X Automatic printing of a Job History Report Not required O Printing of a report list in...

Page 688: ... Internet Services z When you retrieve a file in PDF format from CentreWare Internet Services the PDF file cannot be optimized for Web view About Drag and Drop Operation Using Stored File Manager 3 z When drag and drop a document from the folder the document is copied and still remains in the folder To delete the document in the folder select Delete from the toolbar z When you drag and drop a docu...

Page 689: ...he supported operating systems refer to our Web site before using the operating systems Restrictions on Macintosh standard z In Macintosh environment the Scan features using the Direct Fax feature and a TWAIN scanner driver cannot be used z The print driver for Max OS X adopts the Plugin driver which enables you to make the settings for the authentication information and to use the Secure Print fe...

Page 690: ...History Report in a CSV format using CentreWare Internet Services For more information contact our Customer Support Center z Do not edit or change the CSV file address book data exported by CentreWare Internet Services using software such as Microsoft Excel Some models do not display any warning message when registering the altered data Since the altered data may be damaged fax may be sent to unde...

Page 691: ...at for the Scan features select one of the alternatives for each setting item Color Scanning Auto Detect Color or Grayscale Resolution 200 dpi or 300 dpi Reduce Enlarge 100 File Format without thumbnail specification PDF DocuWorks or XPS File Format with thumbnail specification DocuWorks or XPS Important If settings other than the above are used you can register a Job Flow sheet on the machine but...

Page 692: ...n Management and ApeosWare Authentication Agent ApeosPort Series Models Only z The remote authentication server that ApeosWare Authentication Management sold separately and ApeosWare Authentication Agent sold separately can use is Active Directory only z Color Access is available but the limit for the maximum number of pages is not available Remote Authentication using the Smart Card z Remote Auth...

Page 693: ...e system Configure the settings only after consulting your network administrator z When setting the network such as IP addresses with a host used under the Network Information Service NIS consult your NIS administrator Turning Off the Machine Check the following points when turning off the machine z When Receiving Buffer LPD is set to Spool to Memory All print data spooled within the machine memor...

Page 694: ...ox may be displayed when you access CentreWare Internet Services using FQDN by Ethernet 2 while enabling HTTP SSL TLS Communication z The job log does not record Ethernet1 and Ethernet2 separately You cannot identify which network has transmitted a job z The remaining level of consumables and the meter value information transmitted from the machine are identical between Ethernet 1 and Ethernet 2 W...

Page 695: ...sing IPv6 connection z Printing via IPv6 supports the following versions of the operating systems Windows Vista Windows 7 Windows 8 Windows 8 1 Windows Server 2008 Windows Server 2008 R2 Windows Server 2012 Windows Server 2012 R2 Linux distribution that Common Unix Printing System supports IPv6 and is printable z IPv6 does not support the following protocols UPnP Discovery z Some features of SMB a...

Page 696: ... domain name When specifying the machine by using the IPv4 address Import a self signed certificate that is created in IPv4 or Dual Stack mode When specifying the machine by using the IPv6 address Secure IPP IPP S communication is not available z When IPv6 is enabled and IPv4 is disabled on the machine you cannot specify a storage location for the Browse function of the Scan to PC SMB service z Wh...

Page 697: ... Available printer setting items vary by the application used However displayed items are fixed regardless of your machine specifications Therefore the print result may differ from the settings depending on the machine used z In this printing feature documents with only Japanese and or English are assured z When using this feature the order of printouts may differ from that of the print instructio...

Page 698: ...extended function 1 Press the Log In Out button on the control panel 2 Enter the System Administrator s user ID with the numeric keypad or the keyboard displayed on the screen and select Enter 3 Select Tools on the Services Home screen Note The screen may differ depending on the model 4 Select Maintenance in Common Service Settings under System Settings 5 Select Software Options Extended Function ...

Page 699: ...keyboard 7 Select Reboot 8 After rebooting the machine start CentreWare Internet Services 9 Select Embedded Plug ins in Plug in Custom Services Settings under Security from Properties tab 10 Check the Enabled checkbox and click Apply 11 Click Reboot Machine After rebooting the machine the setting will be enabled ...

Page 700: ...ddress numbers or one touch buttons The Address Book cannot be used z The call destination can be specified also with the keyboard displayed on the screen Note To disconnect the call select Close If your telephone line is set to touch tone Tone does not appear If you want to send tones or to use the touch tone services while using a pulse line select Tone Some touch tone services may not be availa...

Page 701: ... with the keyboard displayed on the screen Note To disconnect the call select Line Cut If your telephone line is set to touch tone Tone does not appear If you want to send tones or to use the touch tone services while using a pulse line select Tone Some touch tone services may not be available even if you set your telephone to send tones 4 When the call is connected lift the receiver and start spe...

Page 702: ...ent sold separately or ApeosWare Accounting Service sold separately allows you to import the contents of an Activity Report to a computer For information on ApeosWare Log Management and ApeosWare Accounting Service refer to the manuals provided with the software For information on how to print the activity report refer to Print Reports P 90 Item Description No The serial numbers for transmissions ...

Page 703: ...inal name 2 G3 ID including spaces 3 Tel No Receiving 1 Remote terminal name 2 G3 ID including spaces 3 Communication mode EC or G3 SG3 When IP Fax SIP is used 1 Remote terminal name 2 G3 ID including spaces 3 Communication mode IP Fax or IP Fax ECM Note You can set the number of character digits displayed for the recipient whether the first 40 digits or the last 40 digits For details on setting u...

Page 704: ...of pages printed Mode The mode used for the communication is shown There are three modes G3 EC and SG3 Super G3 This field is blank if a mode other than above these was used When IP Fax SIP is used IP Fax or IP Fax ECM Contents The information about the communication is indicated See the Note field at the bottom of the report for a list of abbreviations and their definitions Transmitting 1 Remote ...

Page 705: ...u must ask a sender to resend the document due to a reception error Disconnected Check that the line is properly connected When IP Fax SIP is used check that the network cable is properly connected XXX XXX Error code For more information on lines refer to 2 Product Overview Machine Components Telephone line connectors in the User Guide and for more information on XXX XXX error code refer to Error ...

Page 706: ... Request of the Machine When a check or maintenance is required the machine sends a check or maintenance request to our Customer Support Center A service representative visits you as required This operation should be performed by a system administrator Automated Alert Notification When a problem occurs the machine performs a self diagnosis and automatically notifies the problem to our Customer Sup...

Page 707: ... ECM transmission sends the document image data in segments and retransmits segments that the remote machine receives incorrectly ECM described on the Activity Report shows that the communication was processed using ECM Fax Gateway Connects the Internet network to regular telephone lines enabling e mail documents to be sent as fax documents to regular fax machines Fax Server A feature that transfe...

Page 708: ...lling image resolution paper size and other attributes when sending or receiving faxes using Internet Fax The profiles that can be used vary with the Internet fax of the remote terminal When specifying a profile check that it can be handled by the other party s Internet Fax enabled machine Recipient The person or terminal you send a document to Dialing indicates the operation of entering a recipie...

Page 709: ...ts 174 audio tones 132 auditron mode 278 auditron reports 97 98 authentication 110 284 400 690 authentication feature is disabled 398 authentication system setup 193 authentication security settings 283 authorization groups 387 auto clear 28 129 auto clear alert tone 132 auto display of login screen 133 auto job promotion 155 auto job release 129 auto paper off 172 auto print 129 auto receive 103 ...

Page 710: ...ndard size 239 copy 166 copy control 171 copy defaults 167 copy output 170 copy reports 92 copy service settings 166 copying a job flow sheet 263 cover page 268 cover tray 171 covers 171 create authorization groups 286 create fax group recipients 270 create folder 252 create job flow sheet 254 create job flow sheet keyword 263 create new job flow sheet 256 create text string 151 create view user a...

Page 711: ...7 EP registration 143 EP system 704 error code 450 error history report 91 104 ESC P form memory 204 ESC P logical printers list 93 ESC P settings list 93 ESC P user defined list 93 Ethernet interface 23 Ethernet rated speed 181 Ethernet settings 181 expiration date for files in folder 243 Extended Printable Area 595 F F code 269 failed access log 287 fault tone 132 fax billing data 280 fax commen...

Page 712: ... 143 internal fonts 596 internet fax control 232 internet fax output destination 233 internet fax path 232 internet fax profile 222 270 internet fax subject 222 internet fax to e mail 239 internet fax to internet fax 239 internet printing protocol 314 internet service port 342 internet services 180 interrupt mode 281 IP address 89 IP Fax SIP 178 188 232 258 265 350 680 IPP 177 314 IPv4 DNS server ...

Page 713: ...le 413 machine s e mail address 185 322 361 manual receive 103 manual redial list dial mode 224 manual redial list saved entries 223 manual send receive default 225 manually configured IPv6 address 184 manually configured IPv6 address prefix 184 manually configured IPv6 gateway 184 mask account ID 279 mask user ID 279 287 maximum address entries 235 maximum data size per e mail 236 maximum fill li...

Page 714: ...F signature 381 PDF DocuWorks XPS signature settings 200 polled documents auto delete 224 POP3 322 361 POP3 server settings 191 port number 267 port settings 175 Port9100 178 311 postscript font absence 209 PostScript font list 94 postscript font substitution 209 PostScript logical printers list 93 postscript memory 204 postscript paper supply 208 power on self test 144 power saver mode 25 power s...

Page 715: ...volume 133 rotate 90 degrees 224 S S MIME 323 362 S MIME certificate 266 sample job 170 saturation 217 save as charge print job 292 save as private charge print job 291 save deleted faxes 224 save undelivered faxes 224 saved faxes auto delete 224 scan ahead for copy job 281 scan defaults 212 scan file transfer report 142 scan reports 94 Scan to My Folder 327 337 Scan to PC 326 330 scheduled power ...

Page 716: ...tems 305 system administration mode 110 113 system administrator settings 283 system administrator s login ID 283 system administrator s meter copy jobs 278 system administrator s passcode 283 T T 38 350 T 38 settings 191 TCP and IP IP mode 182 TCP IP 311 351 text paper supply button 2 to 5 242 ThinPrint 181 thumbnail output e mail 212 thumbnail Scan to PC 212 TIFF format 217 TIFF logical printers...

Page 717: ...ser details setup 287 user ID 110 user ID for login 288 user name 267 274 user name for FTP scan 215 user role 275 V verify user details 278 view accounts 276 VoIP gateway 350 354 681 VoIP gateway list 95 VoIP gateway setup 190 W web applications service setup 246 web applications version 250 web browser setup 250 WebDAV 180 website 89 when smart card reader is connected 288 white chute 81 WSD 179...

Page 718: ...716 Index ...

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