Error Code
523
Problem
Solvin
g
15
027-757
[Cause]
Probable causes are as follows:
1)An error occurred while connecting the server.
2)The reliable certificate has not been registered on the machine.
3)The server addresses of the SSL server and the destination server are not same.
4)The machine tries to communicate with the server using the encryption method which
is not supported on the machine.
5)The SSL client certificate has not been registered on the machine.
6)The server certificate has been expired or will be expired soon.
[Remedy] For 1), Check connection between the machine and the server, or the machine and the
DNS server using ping or trace route.
For 2), Import the CA certificate and intermediate certificate reliable to the SSL server
to the machine.
For 3), Check whether or not the machine communicates via the SSL proxy server which
enables you to confirm the SSL communication. When the machine uses the server, set
the machine not to use the SSL proxy server.
For 4), Check the encryption method supported on the machine. Set the available
encryption method to the SSL server setting.
For 5), Import the SSL client certificate and configure the setting to use the certificate.
For 6), Check the date and time registered on the machine is precise. If they are not,
adjust the gap.
027-760
[Cause]
An invalid parameter is specified by XJT command.
[Remedy] Confirm the specified parameter.
027-761
[Cause]
An on-demand print job was sent to the machine using the Web Applications feature,
but the time interval from receiving the print job until starting the print processing
exceeded the time limit specified on the machine.
[Remedy] When multiple documents are to be printed, reduce the number of documents, and then
execute the operation again. If the error still is not resolved, enter the System
Administration mode, and then select [System Settings] > [Common Service Settings] >
[Machine Clock/Timers] > [Print-On-Demand Duration], and specify a larger value or "0".
When on-demand printing is executed using the Web Application feature, the print
processing time is limited. Consequently if many documents are to be printed or if print
processing takes time, a timeout may occur before all the data are received. To resolve
this problem, change the time limit value according to the document volume and type.
If the error still is not resolved, contact our Customer Support Center.
027-762
[Cause]
An on-demand print job is sent to the machine using the Web Applications feature,
however, the specified job ticket is invalid because of one of the following causes:
z
Abnormal change to the job ticket because of the machine software failure
z
Abnormal change to the job ticket because of a bug on the sender's remote server
z
Abnormal change to the job ticket because of network trouble
z
Intentional alteration to the job ticket
[Remedy] Execute the print job again. If the error still is not resolved, contact our Customer
Support Center.
027-763
[Cause]
The machine failed to verify the user information against the remote accounting server.
[Remedy] Take one of the following measures:
z
Check whether the remote accounting server is operating properly.
z
Check whether there is no network failure.
z
Connect the network cable securely.
z
Confirm the settings on the machine.
Error Code
Cause and Remedy
Summary of Contents for ApeosPort-V 4070
Page 1: ...ApeosPort V 5070 ApeosPort V 4070 DocuCentre V 5070 DocuCentre V 4070 Administrator Guide ...
Page 13: ...13 EP System 704 Glossary 705 Index 707 ...
Page 14: ...14 ...
Page 40: ...1 Before Using the Machine 40 Before Using the Machine 1 ...
Page 108: ...4 Machine Status 108 Machine Status 4 ...
Page 316: ...7 Printer Environment Settings 316 Printer Environment Settings 7 ...
Page 348: ...9 Scanner Environment Settings 348 Scanner Environment Settings 9 ...
Page 356: ...10 Using IP Fax SIP 356 Using IP Fax SIP 10 ...
Page 368: ...12 Using the Server Fax Service 368 Using the Server Fax Service 12 ...
Page 384: ...13 Encryption and Digital Signature Settings 384 Encryption and Digital Signature Settings 13 ...
Page 582: ...15 Problem Solving 582 Problem Solving 15 ...
Page 718: ...716 Index ...