15 Problem Solving
442
Problem
Solvin
g
15
Network-related Problems
This section describes how to resolve network related problems.
When you cannot communicate with other SMB machines
When using TCP/IP
The possible causes, check points, and remedies when using TCP/IP (LPD) are as follows.
Windows Vista, Windows 7, Windows 8, Windows 8.1, Windows Server 2003, Windows
Server 2008, Windows Server 2008 R2, Windows Server 2012, or Windows Server 2012 R2
When you cannot print
Cause
Check point
Remedy
If [Auto Master Mode] of SMB
is set to [On], the number of
machines whose information
can be stored is limited. The
number depends on the
network environment.
The machine or other SMB
machines cannot be searched
from the Network Computers
icon.
Confirm the setting of
[AutoMaster Mode] of SMB. If
the setting is enabled, change
it to [Off].
Cause
Check point
Remedy
The IP address is incorrect.
Request your network
administrator to check the
machine's IP address.
Set a correct IP address on the
machine.
The volume of the print data
sent in an instruction from a
computer exceeded the
maximum receivable volume
when the LPD spool is set to
memory spool.
Confirm the memory amount
for the LPD spool and the
volume of the print data
transmitted by an instruction.
If the one file of print data
exceeds the memory amount,
divide the file not to exceed the
amount.
If the print data is divided into
multiple files and exceeds the
memory amount, decrease the
number of files not to exceed
the amount.
An unrecoverable error
occurred during the printing
process.
Confirm whether any error
messages are displayed on the
control panel.
Restart the machine. Wait until
the screen completely goes out
to switch on the machine
power.
The machine is not set to the
transport protocol
corresponding to the computer.
Confirm the transport protocol
selected on the machine.
Select the transport protocol
corresponding to the computer.
The machine is trying to
process a data format that
does not match the data
format of the print data
transmitted from a computer.
-
Set not to output Ctrl-D.
Summary of Contents for ApeosPort-V 4070
Page 1: ...ApeosPort V 5070 ApeosPort V 4070 DocuCentre V 5070 DocuCentre V 4070 Administrator Guide ...
Page 13: ...13 EP System 704 Glossary 705 Index 707 ...
Page 14: ...14 ...
Page 40: ...1 Before Using the Machine 40 Before Using the Machine 1 ...
Page 108: ...4 Machine Status 108 Machine Status 4 ...
Page 316: ...7 Printer Environment Settings 316 Printer Environment Settings 7 ...
Page 348: ...9 Scanner Environment Settings 348 Scanner Environment Settings 9 ...
Page 356: ...10 Using IP Fax SIP 356 Using IP Fax SIP 10 ...
Page 368: ...12 Using the Server Fax Service 368 Using the Server Fax Service 12 ...
Page 384: ...13 Encryption and Digital Signature Settings 384 Encryption and Digital Signature Settings 13 ...
Page 582: ...15 Problem Solving 582 Problem Solving 15 ...
Page 718: ...716 Index ...