Trouble during Printing
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Trouble during Printing
This section describes how to resolve print problems.
Unable to Print
If you cannot print a document, identify the symptom in the following table to perform the
remedy.
Symptom
Cause
Remedy
Data remains in
the printer icon.
The machine is not powered
on.
Switch the main power and power on.
The network cable is
disconnected from the
computer.
Connect the network cable to the computer.
The network cable is
disconnected from the
machine.
Connect the network cable to the machine.
Refer to "Interface Cables" (P.21).
The print mode is [Off-line] on
the machine.
Press the <Machine Status> button to check
the [Print Mode] on the [Machine Status]
screen. If [Print Mode] is set to [Off-line],
select [On-line].
An error occurred in the
machine.
Check the error details and take an
appropriate action.
The IP address is not correctly
set.
Set the correct IP address.
Refer to "Printer Environment Settings" (P.305).
The network between the
computer and machine is
abnormal.
Check with your network administrator.
The port is not enabled.
Enable the port.
Refer to "Port Settings" (P.177).
The hard disk space of the
machine is insufficient.
Delete unnecessary data such as stored
documents (Charge Print, Private Charge
Print, and Secure Print) in folders to increase
free space.
The machine is connected to
multiple computers.
Wait for a while, and then try printing again.
Nonsensical
characters
(symbols) are
printed in large
numbers.
A printer driver provided by
other company is used.
Use the appropriate printer driver. Check the
property screen of the printer driver to
confirm that your machine’s name is
displayed for the driver name on the
[Advanced] tab.
The data has
been sent to the
machine.
The machine is out of paper.
Load paper in the machine.
No paper is loaded for the
specified paper size.
Load paper of the size specified.
Refer to "Loading Paper" (P.47).
Printing is interrupted by a
copy operation.
Cancel the interrupting operation.
An error occurred in the
machine.
Check the error details and take an
appropriate action.
Summary of Contents for ApeosPort-V 6080
Page 1: ...ApeosPort V 7080 ApeosPort V 6080 DocuCentre V 7080 DocuCentre V 6080 Administrator Guide ...
Page 13: ...13 Activity Report 727 EP System 731 Glossary 732 Index 735 ...
Page 14: ...14 ...
Page 62: ...2 Paper and Other Media 62 Paper and Other Media 2 ...
Page 88: ...3 Maintenance 88 Maintenance 3 ...
Page 110: ...4 Machine Status 110 Machine Status 4 ...
Page 296: ...5 Tools 296 Tools 5 ...
Page 346: ...9 Scanner Environment Settings 346 Scanner Environment Settings 9 ...
Page 354: ...10 Using IP Fax SIP 354 Using IP Fax SIP 10 ...
Page 366: ...12 Using the Server Fax Service 366 Using the Server Fax Service 12 ...
Page 382: ...13 Encryption and Digital Signature Settings 382 Encryption and Digital Signature Settings 13 ...
Page 734: ...16 Appendix 734 Appendix 16 ...
Page 744: ...Index 744 Index ...