13 Problem Solving
326
P
rob
le
m Solving
Black or colored
dots are printed.
The drum cartridge is
depleted or damaged.
Replace with a new drum cartridge.
Refer to "Replacing Drum Cartridge R1 (for
customers having a spot maintenance contract)"
(P.291), or "Replacing Drum Cartridge R2/R3/
R4 (for customers having a spot maintenance
contract)" (P.294).
Black or colored
lines are printed.
The drum cartridge is
depleted or damaged.
Replace with a new drum cartridge.
Refer to "Replacing Drum Cartridge R1 (for
customers having a spot maintenance contract)"
(P.291), or "Replacing Drum Cartridge R2/R3/
R4 (for customers having a spot maintenance
contract)" (P.294).
The scanning glass on the
document feeder is dirty.
Clean the document feeder glass.
Dirt appears at
equal intervals.
Dirt on the paper feed path.
Print a few pages.
The drum cartridge is
depleted or damaged.
Replace with a new drum cartridge.
Refer to "Replacing Drum Cartridge R1 (for
customers having a spot maintenance contract)"
(P.291), or "Replacing Drum Cartridge R2/R3/
R4 (for customers having a spot maintenance
contract)" (P.294).
White dots
appear in black
filled areas.
The paper in use is
unsuitable.
Load suitable paper.
Refer to "Loading Paper" (P.162).
The drum cartridge is
depleted or damaged.
Replace with a new drum cartridge.
Refer to "Replacing Drum Cartridge R1 (for
customers having a spot maintenance contract)"
(P.291), or "Replacing Drum Cartridge R2/R3/
R4 (for customers having a spot maintenance
contract)" (P.294).
Symptoms
Check
Remedy