13 Problem Solving
332
P
rob
le
m Solving
No
Cause The paper tray is not set properly.
Action Firmly push in the tray as far as possible to set it
properly.
Refer to "Loading Paper" (P.162).
Cause The paper guide for Tray 5 (bypass) is misaligned.
Action Load the paper correctly, and align the paper guide with
the edge of the paper.
Refer to "Loading Paper in the Tray 5 (Bypass)" (P.166).
Copies are not made at
the desired size
Cause The document glass or the document cover is dirty.
No
Action Clean the document glass or the document cover.
Refer to "Cleaning the Document Cover and Document Glass"
(P.307).
Cause The document is made of highly transparent material like
a transparency.
Action Place a white sheet of paper on the original document
and make a copy.
Cause The document is misaligned.
Action Load the document correctly.
Refer to "Step 1 Loading Documents" (P.56).
Cause The document guides are in an incorrect position.
Action Load the document correctly, and align the document
guides with the edges of the document.
Refer to "Step 1 Loading Documents" (P.56).
Cause The document is a non-standard size.
Action Enter the document size and then copy.
Refer to "Original Size (Specifying the Scan Size for the
Document)" (P.83).
Cause The document is folded or bent.
Action Straighten and properly reset the document.
Refer to "Step 1 Loading Documents" (P.56).
Unable to take color
copies
Cause [Output Color] is set to [Black].
No
Action Set [Output Color] to [Auto] or [Full Color].
Refer to "Output Color (Selecting the Color to Copy)" (P.69).
A corner of the copy is
cut off.
Cause The document exceeds the printable area.
No
Action Adjust the reduce/enlarge to make the copy a little
smaller.
