Document Jams
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Document Jams
If a document jams in the document feeder, the machine stops, and an error message
is displayed on the screen. Clear the document jam according to the instructions
displayed, and then load the document again on the document feeder.
This section describes how to clear document jams at the following locations:
Document Jams at the covers ................................................................................................... 381
Document Jams at the Document Cover .................................................................................. 383
Note
•
Remedy differs depending on where the document jam occurs. Follow the instructions
displayed and remove the jammed paper.
Document Jams at the covers
1
Grip the handle of the top cover of
the document feeder, and open the
top cover until it comes to a stop.
Note
•
When you fully open the
cover, it enters a fixed
position. Open the cover
gently.
2
Open the left cover until it comes to
a stop.
3
If the document is not caught in the
entry of the document feeder, pull
out the document.
4
If there are instructions to open the
inner cover in the message, lift up
the lever with the green label on it,
and open the inner cover (1).
Remove the jammed document (2).
Important •
If the document is stuck, do
not pull on it directly. The
document could be damaged.
