13 Problem Solving
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Stapler Faults
The following describes stapler troubles when the finisher (optional) is installed.
Follow the procedures on the following pages when copies are not stapled or staples
are bent. Contact our Customer Support Center if the problem persists after you have
tried the following solutions.
If staples are stapled on the copies in the manner shown in the figures below, contact
our Customer Support Center.
Important •
If paper that has a weight of 90 g/m2 or more is to be stapled using the D2-Finisher with
Booklet Maker, a staple may be bent for even a stack of 100 sheets or less, or a staple may
be bent and jam inside the machine, causing paper jams.
•
Remove the bent staple when opening the staple cartridge cover. If you do not remove the
bent staple, a staple jam may occur as a result. Use the staple cartridge cover only when
removing the bent staple.
Unstapled
Bent staple
One side of staple rising up
Staple bent in reverse direction
Flattened staple
Entire staple rising up
Staple rising up with
center pressed in