Troubleshooting
229
Wireless Problems
Problem
Action
Cannot setup wireless connection.
Make sure that
Wi-Fi
is set to
On
.
See also:
•
Try disabling the firewall on your computer. The firewall on your computer may be
blocking communication with your printer.
Cannot setup wireless connection
with WPS (Wi-Fi Protected Setup™).
Make sure that the security setting of the wireless LAN access point or router is
WPA™ (Wi-Fi Protected Access
®
) or WPA2™ . (WEP is not supported on WPS.)
Cannot setup wireless connection
with the WPS-PBC (Wi-Fi Protected
Setup-Push Button Configuration).
Press the WPS button on the wireless LAN access point or router within two
minutes after starting the WPS operation on the printer. For details about the
wireless LAN access point or router, refer to the manual supplied with the wireless
LAN access point or router.
Cannot setup wireless connection
with WPS-PIN (Wi-Fi Protected
Setup-Personal Identification
Number).
Check if the PIN you have entered on the computer is correct.
Cannot connect to the wireless
network after setting up wireless
connection.
Check if the passphrase for WPA/WPA2 encryption or WEP key set on the
wireless LAN access point or router has been changed. (Passphrase may be
described as key on some access points or routers.) For details about the
wireless LAN access point or router, refer to the manual supplied with the wireless
LAN access point or router.
