74
6 Problem Solving
031-511
O
[Cause]
The media cannot be recognized.
[Remedy]
• Check the format of the USB flash memory.
• Make sure that there is no problem with the format of the
USB flash memory.
• Check whether the USB flash memory is plugged in.
• Make sure that the USB flash memory is not broken.
Refer to
• For information about the supported formats of USB
flash memory, refer to "Scan Feature Specifications"
(P. 106).
031-512
O
[Cause]
While saving the data on the media, an error occurred
during the write process.
[Remedy]
• If the USB flash memory is write-protected, cancel the
write-protection.
• Make sure that the USB flash memory is not broken.
• Delete the files in the root directory of the USB flash
memory.
031-515
O
[Cause]
The files in the media have reached the maximum number.
[Remedy]
Delete some of the files in the root directory of the USB
flash memory, and try scanning the document again.
031-700
O
[Cause]
A trouble occurred on the printer.
[Remedy]
Check the printer's control panel. For corrective actions,
refer to the user guide provided for the printer.
031-701
O
[Cause]
The communication to the printer has been shut off.
[Remedy]
Check the printer's power cord installation, and see if the
power switch is on.
031-702
O
[Cause]
The job was canceled on the printer.
[Remedy]
Check the printer.
031-710
O
O
O
O
[Cause]
The scan area was not identified successfully.
[Remedy]
Re-load the document and try scanning again.
If the same message appears, copy down the message.
Switch the machine off, wait for the touch panel to go out,
and then call our Customer Support Center.
031-720
O
[Cause]
Address Book was not restored successfully.
[Remedy]
Check if Address Book is saved in the USB flash memory.
Make sure that the USB flash memory is not broken.
031-721
O
[Cause]
Address Book was not saved successfully.
[Remedy]
Check if there is enough space in the USB flash memory to
save Address Book.
Make sure that the USB flash memory is not broken.
031-722
O
[Cause]
Address Book was not saved/restored successfully.
[Remedy]
Address Book is being accessed from CentreWare Internet
Services or DocuScan Manager.
Stop the access from CentreWare Internet Services or
DocuScan Manager, and try saving/restoring Address Book
again.
Error Code
Category
Cause/Remedy
C
P
M
U
O