Troubleshooting and tips
The notebook stops working
Notebook
Energysaving mode
Cause
Troubleshooting
Notebook is in energy saving mode.
►
Leave energy saving mode.
An application programme has caused the
malfunction.
►
Close the application program or restart
the notebook (by restarting the operating
system or switching the device off and back
on again).
The battery is dead.
►
Charge the battery.
or
►
Insert a charged battery.
or
►
Connect the mains adapter to the
notebook.
The printer does not print
Printerdoesnotprint
Cause
Troubleshooting
The printer is not switched on.
►
Make sure that the printer is switched on
and is online (see the manuals supplied with
the printer).
The printer is not connected correctly.
►
Check that the cable connecting the
notebook and the printer is connected
properly.
The printer driver is faulty or not correctly
installed, or it is the wrong printer driver.
►
Check that the cable connecting the
notebook and the printer is connected
properly.
►
Check whether the correct printer driver is
loaded (see printer documentation).
The radio connection to a network does not work
Theradioconnectiontoanetwork does notwork
Cause
Troubleshooting
The wireless component is disabled.
►
Switch the radio components on (see
"Switching Wireless LAN and Bluetooth on
and off", Page 50
).
The wireless component is enabled. Despite
this, the wireless connection to a network does
not work.
►
Check whether the radio connection is
switched on via the software.
►
Further information on using the wireless
component can be found in the help
fi
les
(see
"Information sources", Page 4
).
78
AMILO Notebook operating manual, edition 3