5-30
5.3 Before Contacting a Service Provider
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Error Descriptions
Problem at the time of PC connection.
Document feed trouble
Imaging quality trouble
Others
Items to check
Findings
OS (Windows) type
(example) Windows 98
Displayed error message
(example) SF0 Sensor dirty
Interface (example)
SCSI
interface
Interface controller
(example) Adaptec SCSI Card 29160
Items to check
Findings
Document type
(example) Copier paper
Main purpose of use
(example) Filing company documents
Last cleaning date
(example) December 2003
Last consumable replacement date
(example) November 15, 2003
Operator panel status at trouble
(example) Paper Jam2
Items to check
Findings
Type and version of scanner driver
(example) FUJITSU TWAIN 9.9
Interface controller
(example) Adaptec SCSI Card 29160
OS (Windows) type
(example) Windows 2000 Professional
Application software
(example) Acrobat
Items to check
Information
Can you send both the original document (or
scanned grayscale image file) and printed scanned
data (or the file) via Fax (or by e-mail)?
Summary of Contents for 4860C - fi - Document Scanner
Page 1: ...Operator s Guide fi 4860C2 Image Scanner P3PC 1692 01ENZ0 ...
Page 2: ......
Page 22: ... xx ...
Page 26: ... xxiv ...
Page 140: ...4 6 4 3 Replacing the Pad ASSY Pad cleaning area Pad ASSY Guide plate ...
Page 158: ...4 24 4 7 Replacing the Back side Lamp ...
Page 190: ...5 32 5 4 Labels on the Scanner ...
Page 288: ...8 6 8 4 fi 486TRK Thinner paper Roller Kit ...
Page 294: ...9 6 9 3 Dimensions ...
Page 312: ... AP 18 ...