Fujitsu DL7400, Installation Manual

Page 1: ...ong 03Jan2012 1 4 Updated the installation pre requisites for IE requirements Pak Wong 11Jan2012 1 5 Updated the installation pre requisites for CX PC Asset Ids Pak Wong 18Jan2012 1 6 Updated the skipping of IE security setting for CX computers Henry Chan 14Feb2012 About this manual This installation guide is designed for onsite Fujitsu engineer to 1 Unpack and setup the dot matrix printer 2 Insta...

Page 2: ... printer drivers 10 Microsoft NET Framework 2 0 should be installed on the dedicated workstation 11 User ID and password ready and verify the connectivity to access the Ezyfreight website 12 The printer location should not be an area exposed to direct sunlight or near heaters 13 Do not expose the printer location to extremes of temperature and humidity 14 Make sure the printer location is well ven...

Page 3: ...can use the local administration passwords provided on page 14 Installing the printer driver If GHA then ask the user to arrange for local GHA technical support to be available to provide a local admin account to use of the installation 3 Remember to bring a 1 5 2 metre USB 2 0 Type A to B cable for connecting the printer Extension cable is not recommended to use Here is a sample cable 4 Remember ...

Page 4: ... PC Asset Id which is in the format MXXXXXX and submit it to the Fujitsu Hong Kong team so that the required IE8 configuration settings can be set remotely The Fujitsu Engineer should not go onsite until it has been confirmed that the IE8 configurations have been deployed to the specified PC Important Notes for Fujitsu Engineer Based on the customer request there is one dedicated workstation requi...

Page 5: ...s an example in this section Unpacking the printer 1 Open the carton box and remove the printer and its components please handle with care Make sure that you have all of the items shown below DO NOT use the power cord inside the package and use the power cord prepared by the engineer 2 Carefully examine each item for damage Report any problem is found ...

Page 6: ...ans to use it 4 Remove the tapes and cushions securing the printer Open the front over and remove the shipping restraint cardboard that holds the print head carriage in place show below 5 Inform the user to store the original shipping carton box and packaging materials for at least 1 week in case for full package RMA ...

Page 7: ...and set it 3 The complete setup conditions are shown below Make sure that the top end of the paper table is engaged with the printer guide pin and the guide pin on the paper table is inserted into the cover groove Installing the Ribbon cartridge 1 Before installing the ribbon cartridge make sure the power cord is not connected or turn off the printer ...

Page 8: ...head carriage so that its centre is at the position for replacing the ribbon cartridge 3 Remove the ribbon cartridge from its package Push in the two ribbon release tabs on the side and slide the roller from the LOCK position to the FREE position Turn the ribbon feed knob clockwise to be sure that it feeds properly ...

Page 9: ...Page 9 4 Thread the ribbon between the print head and the print guide gently press down on the ribbon cartridge against the printer until it clicks into place 5 Turn the ribbon feed knob clockwise to take up any slack in the ribbon 6 Close the front cover ...

Page 10: ...e 10 Connecting the USB 2 0 interface cable 1 Attach the one end of USB cable Type B connector to the USB connector at the right side of the printer 2 Attach the other end of USB cable Type A connector to one of the available port of the dedicated workstation ...

Page 11: ...e plugging the power cord into the printer please verify the voltage of the printer labeled at the rear of the printer is correct for your country Otherwise DO NOT plug in the power cord to the printer and power outlet 1 Plug one end of the power cord into the power connector on the rear of the printer ...

Page 12: ... for Fujitsu Dot Matrix Printer_1 6 Page 12 2 Plug the other end of the power cord into the power outlet 3 Make sure the power cord is securely connected 4 Turn the power by pressing the side marked I on the power switch ...

Page 13: ...and turn the power on 2 Makes sure the printer is online and Windows XP Professional on the dedicated computer rebooted so that any remotely deployed settings are applied 3 Logon the computer using the account with local administrator right Click on Logon Workstation Only CX local administrator Username and Password GalaCXy ID Password SPF PRI01 spfpri01 SPF PRI02 spfpri02 Please Note If the deskt...

Page 14: ...hoose No not this time 6 In this step of Found New Hardware Wizard a Click Install from a list or specific location Advanced b Click Next to continue 7 Next step choose Search for the best driver in these locations a Uncheck Search removable media floppy CD ROM b Check Include this location in the search c Then click Browse ...

Page 15: ...se the CD DVD ROM drive In the example the CD DVD drive is drive D If another letter is being used for the CD DVD drive letter change the drive letter accordingly a Expand the folders Drivers DL7400 English Win2kxp b Press OK to proceed 9 D Drivers DL7400 English Win2kxp will be displayed then choose Next ...

Page 16: ...trix Printer_1 6 Page 16 10 In the Hardware Installation dialog box choose Continue Anyway to process 11 Driver software will be installed for Fujitsu DL7400 12 The wizard has finished installing the software Click Finish to end the wizard ...

Page 17: ...Installation guide for Fujitsu Dot Matrix Printer_1 6 Page 17 13 Now click Start button then select Control Panel 14 In the Control Panel double click the icon Printers and Faxes ...

Page 18: ...GAP DIAL to adjust the paper thickness manually This printer can handle paper up to 8 ply For the Ezyfreight AWB print form which comes with 2 ply please adjust the MANUAL GAP DIAL to 2 as shown below As there are limited copies of AWB print form please use 1 ply only on the sample test print for the purpose to verify the alignment is correct or not Please temporary adjust the MANUAL GAP DIAL to 1...

Page 19: ... ply 8 Loading Continuous Print Forms Front Feed This section explains how to use continuous print forms as the tractor unit is installed at the front of the printer 1 Make sure that the printer is turned on Remove any single sheet paper from the printer 2 Lift up the paper table as shown below 3 Release the tractor locking levers by pulling them up Open the tractor paper holders See the following...

Page 20: ...Installation guide for Fujitsu Dot Matrix Printer_1 6 Page 20 ...

Page 21: ...ft locking lever down to secure the tractor Adjust the left margin to the position as shown below 5 Fit the paper feed holes onto the LEFT and RIGHT tractor pins ensure fitting the holes on both tractor pins is equal to each other and the print form maintains a horizontal level See the following figure ...

Page 22: ...Installation guide for Fujitsu Dot Matrix Printer_1 6 Page 22 6 Adjust the right tractor to the width of the form 7 Close the LEFT and RIGHT paper holders See the following figure ...

Page 23: ...ght tractor to stretch the paper taut 9 Push the right locking lever down to secure the tractor in place 10 Lower the paper table to the down position CAUTION Before lowering the paper table make sure that paper holders are closed and all locking levers are securely locked won ...

Page 24: ...su Dot Matrix Printer_1 6 Page 24 11 For printing the Ezyfreight continuous print form press the PAPER PATH button to select TRACTOR F The indicator lights 12 Press the LOAD button to advance the paper to the top of form position ...

Page 25: ...de for Fujitsu Dot Matrix Printer_1 6 Page 25 13 Press the LF FF button twice to advance the paper DO NOT hold the button more than three seconds 14 Press the MICRO button 5 times to fine tune the position of the paper ...

Page 26: ...n guide for Fujitsu Dot Matrix Printer_1 6 Page 26 15 Press the ONLINE and LOAD buttons simultaneously saves this new position permanently 16 Press the ONLINE button to ensure the indicator lights into online mode ...

Page 27: ...longs to ground handling agent not Cathay Pacific If you are in doubt please check with the local outport contact person for confirmation Logon the computer using an account with local administrator rights For a GHA owned workstation please get the local GHA Support Staff to provide a username password 1 Open the CASPOL ZIP file downloaded in Prerequisites for Fujitsu engineer section Alternate in...

Page 28: ...le click to run the file caspol_reset_all bat to reset the policy After running the batch program the window will be closed automatically 3 In the folder CASPOL again double click to run the file AWBPrtCtrl bat to modify the security policy After running this batch program the window will be closed automatically ...

Page 29: ...Installation guide for Fujitsu Dot Matrix Printer_1 6 Page 29 4 Open Internet Explorer choose the Tools pull down menu and select the Internet Options ...

Page 30: ... e any user that logs onto the PC should have these settings otherwise they will not be able to print to the neutral printer and to all the existing user profiles on the PC Therefore this will require administrator access to perform these tasks 5 Click the Security tab then click Trusted sites then press the Sites button to add a website into trusted sites 6 In the Trusted sites dialog box uncheck...

Page 31: ...ide for Fujitsu Dot Matrix Printer_1 6 Page 31 7 Type http www ezyfreight biz into the field Add this website to the zone then click Add button The website is added into the list as shown below then press Close button ...

Page 32: ...Installation guide for Fujitsu Dot Matrix Printer_1 6 Page 32 8 Select the Security Tab In the Security dialog select the Trusted Sites zone and then click on the Custom level button ...

Page 33: ...trix Printer_1 6 Page 33 9 In the Security Setting Trusted Sites Zones dialog select the Run components not signed with Authenticode setting and set it as Enable Click on OK to save settings 10 Press OK button to close the Internet Options ...

Page 34: ... 34 The printer and program printer have now been installed and configured The next step is to align the printout on the preprinted AWB stationery Please refer to the Section Ezyfreight AWB Sample Test Print This will require the participation of the End User ...

Page 35: ...one so logon the computer using an account with local administrator rights Click on Logon Workstation Only CX local administrator Username and Password GalaCXy ID Password SPF PRI01 spfpri01 SPF PRI02 spfpri02 1 Open the CASPOL ZIP file downloaded in Prerequisites for Fujitsu engineer section Alternate internet download link http ftp fhk com hk Download CASPOL zip Unzip the CASPOL ZIP file into dr...

Page 36: ...le click to run the file caspol_reset_all bat to reset the policy After running the batch program the window will be closed automatically 3 In the folder CASPOL again double click to run the file AWBPrtCtrl bat to modify the security policy After running this batch program the window will be closed automatically ...

Page 37: ...Installation guide for Fujitsu Dot Matrix Printer_1 6 Page 37 Important Notes If it s a Cathay Pacific Workstation i e GalaCXy PC please skip the IE security setting procedures ...

Page 38: ...lication select sample AWBs Air Waybills and print AWBs on the printer 1 Ask the user to login to the workstation and launch the EDMP application http www edmp net in the Internet Explorer web browser and login using their EDMP account 2 From the Operations drop down menu select the Ezyfreight option Click Operation in horizontal menu bar and select Ezyfreight in drop down menu ...

Page 39: ...y option 4 Under the Search by Flight Tab enter a flight no in the Flight fields Then click on the Search Button to find the flight details Click Shipment Functions in horizontalmenu bar and select Flight Manifest Summary in drop down menu e g CX870 28Jun input Flight Date information and click Search button Such request is in processing ...

Page 40: ...select only one AWB set the Print Type Neutral then click on the Print MAWB 6 A separate Internet Explorer window will be launched Click Select Pri to display the printer dialog window From the printer dialog window select the Fujitsu dot matrix printer DL7400 Select Neutral print type Print MAWB icon ...

Page 41: ...o the printer 8 When the printing is successfully completed press and hold down the LF FF button at the front panel of the printer to eject the print form 9 Tear the paper s off at rear stacker and check the margins are properly aligned See sample below for an AWB printout which is properly aligned ...

Page 42: ...Installation guide for Fujitsu Dot Matrix Printer_1 6 Page 42 Below is good sample of AWB printout which alignments are correct set ...

Page 43: ...sful sample of AWB printout which has to adjust the alignments Note 1 The printout may be slightly not aligned engineer have to fine tune the position of the paper by adjusting in the tractor ruler or using the MICRO MICRO buttons Then repeating steps 6 to 9 above to reprint the AWB ...

Page 44: ...nment for printing one AWB is successfully completed you need to try printing 2 3 pages continuously without tearing off the paper to verify the alignments are all correct on each pages You can repeat steps 1 to 9 above In step 5 you can select 3 AWBs to print clicking on the appropriate checkboxes 11 Once the align is correct for single AWB and multiple AWB printing the Fujitsu Engineer should ge...

Page 45: ...production Please fill out the following Service Report Make sure the following fields are completed 1 Customer name contact 2 Engineer involved 3 Arrival Department Date Time 4 Service Detail 5 Machine No 6 Action Taken 7 Engineer signature 8 Company Chop Signature Service will not be complete unless the User signs off the Service Report Form ...

Page 46: ...Installation guide for Fujitsu Dot Matrix Printer_1 6 Page 46 ...