73
Othe
rs
Support
Troubleshooting
Check for the necessity of software update first, and update the software if necessary.
⇒
P77
When checking the following items not to improve the state, contact "Repairs" on the last page of this
manual (in Japanese only) or DOCOMO-specified repair office.
✜
Power supply and charging
●
FOMA terminal cannot be turned ON.
･
Is the battery pack installed correctly?
･
Is the battery exhausted?
●
The FOMA terminal cannot be charged (the light
does not turn on while charging).
･
Is the battery pack installed correctly?
･
Are the adapter and FOMA terminal set correctly?
･
Is the AC adapter connector securely inserted to
FOMA terminal or the desktop holder that came with
the terminal when you use AC adapter (optional)?
･
Is AC adapters power plug or cigarette lighter plug
inserted to the outlet or cigarette lighter socket correctly?
･
Is the charging jack of FOMA terminal dirty when
you use desktop holder? If it is dirty, clean with a
dry cotton swab.
･
If you call or perform communication or operate
other function for a long time while charging, the
temperature of the FOMA terminal is raised and
the light may turn off. When temperature is high,
charging stops for safety. After using, wait until
the temperature of the FOMA terminal drops and
retry charging.
●
Charging cannot be completed (Battery level gets
low even while the battery is charged)
Charging may not be completed during a call or
communication. Or, if you start charging while
watching/recording 1Seg, playing moving picture/i-
motion, activating Music player, or operating i-
α
ppli,
the battery level may get low depending on charging
adapter and charging may not be completed. It is not
abnormal condition of the FOMA terminal. To
complete charging, terminate terminal operations
and then charge the battery.
✜
Terminal operation
●
Turning the power off or restarting automatically
happens.
If the jack of battery pack is dirty, the contact may
become poor and the power may shut OFF. If it is
dirty, clean with a dry cotton swab.
●
No operations are performed by pressing keypad.
Have you activated All lock, Omakase Lock, Side key
hold, or Auto-key lock?
●
The operation time provided by the battery pack is
short.
･
Is your terminal left for a long time under the state
of out of service area? Out of service area, much
power is consumed to search available radio
waves.
･
The operation time provided by the battery pack
varies by the operating environment and battery
pack's deterioration.
･
The battery pack is a consumable part. Each time it
is charged, time available with each charging
reduces. Even the full charge state, when the
operation time is too short, purchase a new
battery pack of the specified type.
●
The docomo mini UIM card is not recognized.
Is the docomo mini UIM card installed in the right
direction?
●
FOMA terminal etc. become hot while operating/
charging.
While operating or charging, or if you use i-
α
ppli,
videophone call, 1Seg watching, etc. for a long time
while charging the battery, FOMA terminal, battery
pack and adapter may become hot. There is no
problem about operations and continue to use it.
