Chapter 7 Troubleshooting
126
Scanned images turn out elongated.
*1: "Consumables" refers to the pick roller, separator roller and brake roller.
Are the rollers dirty?
Yes
Clean the rollers.
For more information on cleaning, refer to
"5.2 Cleaning the ADF (with Cleaning
"5.3 Cleaning the ADF (with cloth)" (page 86)
No
Does the condition of the documents fulfill the
requirements described in "Precautions" in
No
Use a document that satisfies the required conditions.
For more details, refer to
"2.2 Documents for Scanning" (page 37)
.
Yes
Are any of the consumables (*1) worn out?
Yes
Check the consumable counters. Replace the consumables if necessary.
For information on how to replace consumables, refer to
.
No
Have you adjusted [Offset/Vertical Magnification
Adjustment]?
No
In [Hardware Setting] of the Software Operation Panel, adjust the scan scale in the
feeding direction.
For more details, refer to
"Adjusting the Starting Position for Scanning [Offset/
Vertical Magnification Adjustment]" (page 149)
.
Yes
If the above countermeasures do not solve the problem, check the items in
Before You Contact the Scanner Service Provider" (page 128)
first, then contact
your FUJITSU scanner dealer or an authorized FUJITSU scanner service provider.