Overlapped Documents Are Frequently Fed into the Scanner
Check the following points
●
Do the documents meet the paper requirements? (page 177)
●
●
Did you fan the documents before loading them on the scanner? (page 177)
●
Have the documents just been printed out from a copy machine or a laser printer? (page 178)
●
Is the document stack thinner than 50 mm? (page 178)
●
Does the document stack weigh less than 5 kg? (page 178)
●
Are the pick rollers, separator roller and brake roller installed correctly? (page 178)
●
Are the pick rollers, separator roller and brake roller clean? (page 178)
●
Are the pick rollers, separator roller and brake roller worn out? (page 178)
●
Did you adjust the paper separation force on the operator panel? (page 178)
If the problem persists, check the items in
Before You Contact the Scanner Service Provider (page 190)
first, then contact the distributor/dealer where you purchased this product. Refer to the contact
information in the Contact List or the Contact for Inquiries section in Safety Precautions bundled with this
product and make an inquiry.
●
Do the documents meet the paper requirements?
Solution
Use documents that meet the requirements.
For details, refer to
Documents for Scanning (page 58)
.
●
If the setting to detect overlapped documents is enabled, do the documents fulfill the conditions to detect
overlapped documents accurately?
Solution
Fulfill the conditions to detect overlapped documents accurately.
For details, refer to
Conditions for Multifeed Detection (page 64)
If necessary, specify the area to detect overlapped documents.
For details, refer to
Specifying the Area to Detect Multifeed [Document check area specification for
Multifeed Detection] (page 255)
.
●
Did you fan the documents before loading them on the scanner?
Solution
Fan the documents.
Troubleshooting
177
Summary of Contents for fi-7800
Page 1: ...P3PC 6502 01ENZ2 FUJITSU Image Scanner fi 7800 fi 7900 Operator s Guide ...
Page 25: ...Make sure to push the hopper until it locks Scanner Overview 25 ...
Page 65: ...Fig 1 How to Load Documents 65 ...
Page 71: ...ATTENTION A8 size cannot be scanned in a mixed batch How to Load Documents 71 ...
Page 105: ...Put your finger on the tab in the center and push it down Various Ways to Scan 105 ...
Page 130: ... Inside the top cover sensors 2 units Paper path upper side sensors 9 units Daily Care 130 ...
Page 143: ...4 Remove the separator roller from the scanner Replacing the Consumables 143 ...
Page 145: ...5 Install a new separator roller on the scanner Replacing the Consumables 145 ...
Page 148: ...5 Remove the brake roller from the scanner Replacing the Consumables 148 ...
Page 150: ...6 Install a new brake roller on the scanner Replacing the Consumables 150 ...
Page 179: ...For details refer to Adjusting the Paper Separation Force page 37 Troubleshooting 179 ...
Page 201: ...The password is set Operational Settings 201 ...
Page 204: ...The password is set Operational Settings 204 ...
Page 220: ...For details about cleaning refer to Daily Care page 115 Operational Settings 220 ...
Page 251: ...HINT This setting can also be configured from the operator panel Operational Settings 251 ...
Page 272: ... 1 The depth excludes the hopper stacker and tabs 2 Includes the package weight Appendix 272 ...
Page 273: ...Outer Dimensions The outer dimensions are as follows Unit mm in Appendix 273 ...