84
- Troubleshooting
You cannot access your
optional external floppy
disk.
(continued)
The floppy disk drive
may not be properly
installed.
Remove and re-install your floppy disk drive.
Security is set to protect
access to floppy disk
data.
Verify your password and security settings.
Hard Drive Problems
You cannot access your
hard drive.
The wrong drive desig-
nator was used by an
application when a
bootable disc was used
to start the notebook.
Verify drive designator used by application is in use by the operat-
ing system. When the operating system is booted from a CD, drive
designations are automatically adjusted.
Security is set so your
operating system can-
not be started without a
password.
Verify your password and security settings.
Keyboard or Mouse Problems
The built-in keyboard does
not seem to work.
The notebook has gone
into Sleep mode.
Push the
Suspend/Resume
button.
Your application has
locked out your key-
board.
Try to use your integrated pointing device to restart your system.
You have installed an exter-
nal keyboard or mouse, and
it does not seem to work.
Your external device is
not properly installed.
Re-install your device.
See “Device Ports” on page 77.
Your operating system
software is not set up
with correct software
driver for that device.
Check your device and operating system documentation and
activate the proper driver.
Problem
Possible Cause
Possible Solutions
