Fujitsu LIFEBOOK A557, Operating Manual

Page 1: ...System Operating Manual FUJITSU LIFEBOOK A557 ...

Page 2: ... found on the Internet at http www fujitsu com fts You can find driver updates at http support ts fujitsu com download Should you have any technical questions please contact our Hotline Service Desk http support ts fujitsu com contact servicedesk Your sales partner Your sales office We hope you enjoy working with your new Fujitsu system ...

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Page 4: ...ujitsu Technology Solutions GmbH Mies van der Rohe Straße 8 80807 Munich Germany http www fujitsu com fts Copyright Fujitsu Technology Solutions GmbH 2016 All rights reserved Publication Date 09 2016 Order No A23391 K423 Z320 1 7619 edition 1 ...

Page 5: ... notes 12 First time setup of your device 16 Working with the notebook 19 Security functions 39 Connecting external devices 43 Removing and installing components during servicing 47 Settings in BIOS Setup Utility 55 Troubleshooting and tips 58 Technical data 65 Manufacturer s notes 66 Index 68 ...

Page 6: ...oft and Windows are trademarks or registered trademarks of the Microsoft Corporation in the United States and or other countries HDMI and High Definition Multimedia Interface are trademarks or registered trademarks of the HDMI Licensing LLC s Bluetooth and the Bluetooth logo are registered trademarks of the Bluetooth SIG Inc Adobe Reader is a trademark of Adobe Systems Incorporated All other trade...

Page 7: ...indicators 19 Switching on the notebook 21 Notebook switching off 21 Keyboard 22 Separate number block 24 Key combinations 24 Country and keyboard settings 26 Touchpad and touchpad buttons 26 Moving the pointer 26 Selecting an item 27 Executing commands 27 Dragging items 27 Switching the Touchpad on and off 27 LCD screen 28 Camera 29 Rechargeable battery 30 Charging caring for and maintaining the ...

Page 8: ...memory modules 49 Installing a memory module 50 Securing the cover 50 Removing and installing the hard disk 51 Removing a cover 51 Removing a hard disk 52 Installing a hard disk 53 Attaching the cover 54 Finishing component removal 54 Settings in BIOS Setup Utility 55 Starting the BIOS Setup Utility 55 Operating BIOS Setup Utility 56 Exiting BIOS Setup Utility 57 Exit Saving Changes save changes a...

Page 9: ...to a network does not work 62 Acoustic warnings 62 Error messages on the screen 63 Technical data 65 LIFEBOOK 65 Rechargeable battery 65 Mains adapter 65 W 65 Manufacturer s notes 66 Disposal and recycling 66 Declarations of Conformity 66 CE marking 66 Radio frequencies used 67 Other certification markings 67 Index 68 Fujitsu 5 ...

Page 10: ...Contents 6 Fujitsu ...

Page 11: ... properties Information on the connections and user components of your notebook can be found in Ports and controls Page 9 Further information The Windows drivers for your device can be found on our Internet site The factory installation of your device does not support any other operating system Fujitsu Technology Solutions accepts no liability whatsoever if any other operating system is used Softw...

Page 12: ...e123 or a command used to start a program start exe This font indicates information that is displayed on the screen by a program e g Installation is complete This font Indicates terms and texts used in a software interface e g Click on Save names of programs or files e g Windows or setup exe This font Indicates cross references to another section e g Safety information cross references to an exter...

Page 13: ...e indicators and connections of the device Please familiarise yourself with these components before you start to work with the device Front 1 1 2 3 4 6 7 8 10 9 5 5 11 1 Microphone 2 Camera 3 Camera LED 4 Keyboard 5 Loudspeakers 6 ON OFF button 7 Touchpad 8 Touchpad buttons 9 Memory card slot 10 Status indicators 11 LCD screen Fujitsu 9 ...

Page 14: ... port 4 HDMI port 5 USB port 3 0 6 USB port 3 0 7 USB port 3 0 with charging function Anytime USB charge Right hand side 1 2 3 4 5 6 1 Headset port 2 USB port 2 0 3 Optical drive optional 4 Optical drive eject button 5 Opening for manual emergency removal 6 DC input connector DC IN 10 Fujitsu ...

Page 15: ...Ports and controls Underside 1 2 4 3 5 1 Memory service compartment 2 Hard disk service compartment 3 Battery lock slider 4 Rechargeable battery 5 Battery lock slider Fujitsu 11 ...

Page 16: ...cal data Page 65 and First time setup of your device Page 16 before preparing your notebook for use and switching it on for the first time When cleaning the device please observe the relevant notes in the section Cleaning the notebook Page 15 Pay attention to the additional safety notes for devices with wireless components provided in the Safety Regulations manual Please refer to the notes in the ...

Page 17: ...ice get near flammable gases or into hazardous environments e g petrol station paintshops as the transmitted radio waves can cause an explosion or a fire For information on how to switch wireless components on and off see chapter Switching the wireless components on and off Page 37 Energy saving Notes Energy Energysaving Switch the notebook off when it is not in use Switch off external connected d...

Page 18: ... the case obtain the appropriate mains adapter for your notebook Do not use any other voltage converter Check whether the local mains voltage and the power cable are compatible If this is not the case buy a power cable that matches the local conditions Enquire with the corresponding government office of the country you will be travelling in as to whether you may operate the wireless component inte...

Page 19: ...lean the display surface with a very soft slightly damp cloth Switch the notebook off Cleaning Notes Notebook Keyboard Touchpad LCDscreen In order to prevent accidentially switching the device on remove the power cable from the mains adaptor and remove the battery see Removing and installing the battery Page 31 The surface can be cleaned with a dry cloth If particularly dirty use a cloth which has...

Page 20: ...ER switch off your device during the first time setup process When the device is delivered the battery is located in the battery compartment The battery must be charged if you want to operate your device using the battery When used on the move the built in battery provides the device with the necessary power You can increase the operating time by using the available energy saving functions For ins...

Page 21: ... note that the rubber feet of the device may mark certain types of delicate surfaces Keep other objects at least 100 mm 3 97 away from the device and its mains adapter to ensure adequate ventilation Never cover the ventilation slots of the device Do not expose the device to extreme environmental conditions Protect the device from dust humidity and heat Mains adapter connecting Preparingforoperatio...

Page 22: ...s DO NOT restart the device unless you are requested to do so To make it easier to use your device for the first time the operating system is pre installed on the hard disk Switch on your device During installation follow the instructions on screen If a Windows operating system is installed on your device you will find more information on the system and drivers help programmes updates manuals etc ...

Page 23: ... chapter entitled Connecting external devices Page 43 for instructions on how to connect devices such as a mouse and a printer to the notebook Please refer to the notes in Important notes Page 12 Status indicators Statusindicators The status indicators provide information about the status of the power supply the drives and the keyboard functions Fujitsu 19 ...

Page 24: ...ge The battery is charging The indicator lights up white The battery is fully charged The indicator flashes alternating between orange and white a fault has occurred The battery cannot be charged Indicator is off There is no battery installed Batterystatusindicator Batterysymbol Batteryindicator Drive indicator Drive Indicator Indicator is illuminated One of the drives e g hard disk optical drive ...

Page 25: ... on The power on indicator is lit Notebook switching off Back up your data and close all applications before you switch off your device Otherwise data might be lost Shut down the operating system correctly Notebook If the notebook does not switch itself off automatically press the ON OFF button for about five seconds Close the LCD screen Fujitsu 21 ...

Page 26: ...unctions of an enhanced keyboard Some enhanced keyboard functions are mapped with key combinations The following description of keys refers to Windows Additional functions supported by the keys are described in the relevant manuals supplied with your application programs The figure below shows how to access the different characters on keys with overlaid functions The example applies when the Caps ...

Page 27: ...ay keys the character printed on the upper left of the key will appear when that key is pressed To cancel the Caps Lock function simply press the Caps Lock key again Shiftkey CapsLock Shift key The Shift key causes uppercase characters to appear In the case of overlay keys the character printed on the upper left of the key appears when that key is pressed Shiftkey Shift Fn key The Fn key enables t...

Page 28: ...tion programs Key combinations are entered as follows Press the first key in the combination and keep it pressed While holding the first key down press the other key or keys in the combination Combination Description Switching the loudspeakers on and off This key combination switches your notebook s loudspeakers off and on Fn F3 Loudspeakers Loudspeakers Switching the touchpad and touchpad buttons...

Page 29: ...book and the external monitor at the same time only on the external monitor This setting is useful if you would like a high resolution and a high refresh rate on an external monitor Fn F10 Toggleoutputscreen Power management functions Use this key combination to activate the power management functions see chapter Using the power management features Page 35 Fn F11 Energysavingfunctions Switch camer...

Page 30: ...use the touchpad if your fingers are dirty Do not rest heavy objects e g books on the touchpad or the touchpad buttons 1 2 1 Touchpad 2 Touchpad buttons The touchpad enables you to move the mouse pointer on the screen The touchpad buttons allow you to select and execute commands They correspond to the buttons on a conventional mouse You can use a key combination to disable the touchpad to avoid ac...

Page 31: ...ld you wish to select Touchpad Tap the touchpad twice or press the left button twice The command is executed Dragging items Select the desired item Touchpad Press and hold the left button and with your finger on the touchpad drag the item to the desired position The item will be moved Switching the Touchpad on and off You can switch the Touchpad on and off using a key combination see Key combinati...

Page 32: ...ts of three subpixels red green and blue making a total of about 3 million subpixels According to ISO 9241 307 class II a maximum of 2 light and 2 dark pixels and in addition 5 light or 10 dark subpixels or an equivalent mix 1 light subpixel counts as 2 dark subpixels are allowed to be defective Pixel A pixel consists of 3 subpixels normally red green and blue A pixel is the smallest element that ...

Page 33: ...with a particular application e g an Internet telephony program or a video conferencing program which supports a camera When using the camera the notebook support must not shake The camera automatically adjusts itself to the current light level For this reason the LCD display may flicker while the light level is adjusted Further information on use of the camera and additional settings can be found...

Page 34: ...o not connect the mains adapter within approximately five minutes of the warning alarm described above your notebook will switch off automatically monitoring the battery charging level Battery Batterystatusmeter Windows also has a Battery status meter in the taskbar for monitoring the battery capacity When you place the mouse pointer on the battery symbol the system displays the battery status Bat...

Page 35: ... battery connections Never store a battery for long periods in the discharged state This can make it impossible to recharge Removing the battery Prepare for removal see chapter Preparing to remove components Page 48 1 3 2 Slide the release button in the direction of the arrow 1 Slide the release button in the direction of the arrow 2 and hold it in place Remove the battery from the battery compart...

Page 36: ...ording to IEC 60825 1 2007 LASER CLASS 1 and must therefore not be opened Handling data carriers Handling Observe the following guidelines when handling data carriers Avoid touching the surface of a data carrier Only handle data carriers by their edges Always store data carriers in their cases This will protect the data carrier against being covered in dust scratched or damaged in any other way Pr...

Page 37: ...d but instead continues to flash this means that the drive cannot access the data carrier Either the data carrier is damaged or dirty or you are using a data carrier that the drive cannot read Inserting or removing a data carrier Inserting Removing The notebook must be switched on 2 1 Push the insert eject button 1 The drive tray will open Gently pull the drive tray 2 completely out Place the data...

Page 38: ...ovalofdatacarrier In the event of a power failure or damage to the drive you can remove the data carrier manually 1 2 Switch your notebook off Push a pen or a piece of wire such as a paperclip firmly into the opening 1 The drive tray is ejected You can now pull the drive tray 2 out of the drive 34 Fujitsu ...

Page 39: ... Computer EcoSettings in the Power Options of the Control Panel and can be displayed there Select the power management functions in your Control Panel If you need further information about an option you can get help with most settings by pressing F1 to open the Microsoft Help When the notebook is in power saving mode the following must be remembered During power saving mode open files are held in ...

Page 40: ...rd Carefully slide the memory card into the slot The label should be facing upward Do not apply excessive force as otherwise the delicate contact surfaces could be damaged Memorycard Depending on the particular type used the memory card may protrude slightly from the slot Removing the memory card Memorycard To avoid any loss of data always follow the correct procedure for removing the card see the...

Page 41: ... approved by Fujitsu will invalidate the certifications issued for this device Switching the wireless components on and off Press the key combination Fn F5 to start the WirelessSelector WirelessLAN WirelessLAN Bluetooth Bluetooth The wireless component indicator will illuminate when one or more wireless components are switched on The Bluetooth module and the wireless LAN transmission unit antenna ...

Page 42: ... a local network LAN Local Area Network 2 1 Connect the network cable to the LAN port of the notebook 1 Connect the network cable to your network connection 2 Your network administrator can help you to configure and use the LAN connections The network cable is not included in the delivery scope This type of cable can be obtained from a specialist dealer 38 Fujitsu ...

Page 43: ...s need you to choose passwords Make a note of the passwords and keep them in a safe place If you forget your passwords you will need to contact the our Service Desk Deletion or resetting of passwords is not covered by your warranty and a charge will be made for assistance Using the Security Lock Your device comes with a Security Lock mechanism for the Kensington Lock Cable You can use the Kensingt...

Page 44: ... you access to some of the functions You can only set up a user password if a supervisor password has already been assigned Please refer to section Settings in BIOS Setup Utility Page 55 for a description of how to call up and operate the BIOS Setup Utility Assigning the supervisor and user passwords Start the BIOS Setup Utility and go to the Security menu Select the Set Supervisor Password field ...

Page 45: ...e password removed Removing the supervisor password simultaneously deactivates the user password Password protection for booting of the operating system With the supervisor password you have set in the BIOS Setup Utility see section Assigning the supervisor and user passwords Page 40 you can also prevent starting of the operating system Operatingsystem Activating system protection Start the BIOS S...

Page 46: ...password for the first hard disk Drive0 The field Password Entry on Boot is set to Enabled by default You can exit the BIOS Setup once you have finished changing the settings From the Exit menu choose the option Exit Saving Changes Press the Enter key and select Yes The notebook reboots and your hard disk is now protected with a password The system will ask you to enter the password when the noteb...

Page 47: ...rnal devices require special drivers see the operating system and external device documentation Connecting an external monitor You can connect an external monitor to the analogue VGA monitor connection of the notebook Screen output is limited to a maximum of two screens at any one time see Key combinations Page 24 section Toggle output screen Monitor VGAconnectionsocket Screenport Monitorport Anal...

Page 48: ...e a printer a scanner or a modem USB devices are hot pluggable This means you can connect and disconnect devices while your operating system is running USB 1 x has a maximum data transfer rate of 12 Mbit s USB 2 0 has a data transfer rate of up to 480 Mbit s USB 3 0 has a data transfer rate of up to 5 Gbit s Additional information can be found in the documentation for the USB devices Connect the d...

Page 49: ...more quickly if an external USB device is being charged The power supply unit must already be connected when the notebook is switched off as otherwise the USB charging function will be disabled and the connected USB devices will not be charged Some USB devices e g mobile telephones require a driver in order to utilise the USB charging function In this case the USB charging function will not work w...

Page 50: ...set port Connect the audio cable to the external device Connect the audio cable to the headset port of the notebook The internal loudspeakers are disabled If you buy a cable from a retailer please note the following information The headset port on your notebook is a 3 5 mm jack socket If you want to connect a headset headphones or loudspeakers you will need a 3 5 mm jack plug 46 Fujitsu ...

Page 51: ...Switch the notebook off and pull the power plug out of the mains socket Always remove the battery Take care when you use the locking mechanisms on the battery and any other component Never use sharp objects such as screwdrivers scissors or knives as leverage to remove covers Notes Board ESD Boards with electrostatic sensitive devices ESD are marked with the label shown When handling boards fitted ...

Page 52: ...nt notes Page 12 When installing removing memory modules the battery must be removed from the notebook and the notebook must not be connected to the power supply see Preparing to remove components Page 48 Only use memory expansion modules that have been approved for your notebook see Technical data Page 65 Never use force when installing or removing a memory extension Make sure that foreign object...

Page 53: ...al components separately from each other When installing the cover you must use the correct screws If you install the wrong screws components may be damaged Lift the cover off the notebook 2 Removing memory modules 3 2 1 1 Carefully push the two mounting clips outwards 1 Memoryexpansion Memorymodule The memory module snaps upwards 2 Pull the memory module out of its slot in the direction of the ar...

Page 54: ...ryexpansion Memorymodule Carefully push the memory module downwards until you feel it click into place 2 Securing the cover 1 2 Place the cover into its installation position in the direction of the arrow 1 When installing the cover you must use the correct screws If you install the wrong screws components may be damaged Secure the cover using the screw 2 50 Fujitsu ...

Page 55: ... Page 31 2 1 Remove the screw 1 Keep the screws in a safe place If you are removing more than one component at the same time store the screws for the individual components separately from each other If you install the wrong screws components may be damaged When installing the cover you must use the correct screws Lift the cover off the notebook 2 Fujitsu 51 ...

Page 56: ...onents during servicing Removing a hard disk 2 1 To release the hard disk from the contacts pull the hard disk in the direction of the arrow 1 using the pull out aid Remove the hard disk from the hard disk compartment 2 52 Fujitsu ...

Page 57: ... the screws for the individual components separately from each other and make sure that you use the correct screws If you install the wrong screws components may be damaged 1 2 Place the hard disk into the hard disk compartment 1 Use the pull out aid to slide the hard disk in the direction of the arrow 2 until it is heard to engage Fujitsu 53 ...

Page 58: ...ong screws components may be damaged Fasten the cover in place with the screw 2 Finishing component removal After you have removed or changed the system components as you required please prepare your device for operation again as follows Install the battery again see Inserting battery Page 32 Turn the notebook the right way up again and place it on a flat surface Reconnect the cables that you disc...

Page 59: ...ing to the BIOS processor and notebook System Advanced system settings Advanced Configuration of various hardware components such as mouse keyboard processor Security Password settings and security functions Boot Configuration of the start up sequence Exit Exits the BIOS Setup Utility Starting the BIOS Setup Utility Reboot the device switch off on or reboot the operating system BIOSSetupUtility De...

Page 60: ...he BIOS Setup Utility With the F9 key you can load the default settings of the BIOS Setup Utility Use the cursor keys or to select the menu you wish to access to make changes The menu is displayed on the screen Select the option you want to change with the cursor keys or Press the Enter key Press the ESC key to exit the selected menu For future reference make a note of the changes you have made fo...

Page 61: ...ndard entries for all menus of the BIOS Setup Utility choose Load Setup Defaults and Yes Discard Changes Discard changes without exiting the BIOS Setup Utility To discard the changes you have made select Discard Changes and Yes The settings in place when BIOS Setup Utility was called remain effective You can now make additional settings in the BIOS Setup Utility If you want to exitBIOS Setup Utili...

Page 62: ...nnected to your system Your sales contract Our notebooks have been designed primarily with mobile applications in mind This means that considerable effort has been made to optimise components and equipment in terms of weight space and energy requirements Depending on the particular configuration you have purchased it is possible that functionality may be slightly reduced compared to a desktop PC i...

Page 63: ...u must install all the drivers again Some installed hardware components will not be correctly supported until this has been done Insert the Drivers Utilities CD DVD into the optical drive The CD starts automatically Click on the Desk Update button Select Automatic driver installation Express and click on Start installation Follow the instructions on the screen Restart your notebook when the driver...

Page 64: ...able is plugged properly into the external monitor and into the power socket Check whether the data cable is properly connected to the notebook and the external monitor if it is plugged in with a connector Switch on the external monitor and the notebook The external monitor is blank or the image is unstable Screen Monitor Cause Troubleshooting The wrong external monitor has been selected or the wr...

Page 65: ...onnected correctly Check whether the mains adapter is connected correctly to the notebook Switch the notebook on The notebook stops working Notebook Energysavingmode Cause Troubleshooting Notebook is in energy saving mode Leave energy saving mode An application programme has caused the malfunction Close the application program or restart the notebook by restarting the operating system or switching...

Page 66: ...nected Check whether the correct printer driver is loaded refer to the printer documentation The wireless connection to a network does not work Thewirelessconnectiontoanetworkdoesnotwork Cause Troubleshooting The wireless component is disabled Switch the wireless component on see Switching the wireless components on and off Page 37 The wireless component is enabled Despite this the wireless connec...

Page 67: ... OK and press the Enter key Extended memory failed at offset xxxx Failing Bits zzzz zzzz When testing the extended memory an error has resulted at the address xxxx Check whether the additional memory module has been inserted correctly Failure Fixed Disk n The settings of the hard disk drive are incorrect Start the BIOS Setup Primary Master submenu and select the correct settings Keyboard controlle...

Page 68: ...to do so Real time clock error Contact your sales outlet or our customer service centre nnnnK Shadow RAM failed at offset xxxx Failing Bits zzzz Contact your sales outlet or our customer service centre System battery is dead Replace and run SETUP Contact your sales outlet or our customer service centre System cache error Cache disabled Contact your sales outlet or our customer service centre Syste...

Page 69: ... approx 2 5 kg 5 29 lbs Rechargeable battery You can find information on the batteries used in your device on the Internet at http www fujitsu com fts support 6 cell rechargeable battery Rated voltage 10 8 V Rated capacity 4500 mAh 49 Wh Mains adapter 65 W Technicaldata Primary Rated voltage 100 V to 240 V automatic Rated frequency 50 Hz to 60 Hz automatic Secondary device dependent Rated voltage ...

Page 70: ...ments and other relevant provisions of EU Directive 1999 5 EC CE nnnn nnnn For digits and exclamation mark see label on the product The CE declaration for the product can be viewed at the following website http globalsp ts fujitsu com sites certificates This equipment can be used in the following countries Belgium Bulgaria Denmark Germany Estonia Finland France Greece UK Ireland Iceland Italy Latv...

Page 71: ...class 2 200 mW 4 WLAN 5470 5725 MHz class 1 1 W Other certification markings Certificationmarkings Any other certification markings are listed in the Manual Appendix Additional Certifications supplement If such markings are available you can find the supplement on the Internet at http support ts fujitsu com Manuals with the Operating Manual for your device Fujitsu 67 ...

Page 72: ...VD indicator 33 CD DVD manual emergency removal 34 CE marking 66 Certification markings 67 Charging capacity battery 30 Cleaning 15 Components installing removing 47 Configuration BIOS Setup Utility 55 Connecting audio devices 46 Connecting headphones 46 Ctrl Alt Del 25 Cursor control 23 Cursor keys 23 D Date is incorrect 59 Declaration of conformity 66 Device setting up 17 Drive indicator 20 E Em...

Page 73: ...4 Mechanical backup 39 Memory card handling 36 inserting 36 removing 36 Memory expansion installing 50 removing 49 Memory module important notes 48 installing 50 removing 49 Microphone 37 Mobile operation 14 Monitor connecting 43 drifting display 60 remains blank 60 Monitor port see VGA connection socket 43 N Notebook before you travel 14 cannot be started 61 cleaning 15 stops working 61 switching...

Page 74: ...tandby indicator 20 Status indicators 19 Supervisor password changing 41 entering 40 removing 41 Switching on the notebook 21 Switching on for the first time 18 System configuration 55 System expansion 48 see Adding memory 48 System settings BIOS Setup Utility 55 T Tab key 23 Technical data 65 Mains adapter 65 notebook 65 The wireless connection to a network does not work 62 Time not correct 59 Ti...

Page 75: ...Index Wireless component safety notes 13 Wireless components switch off 24 switch on 24 Wireless LAN Switching the module off 37 Switching the module on 37 Wireless LAN safety notes 13 Fujitsu 71 ...