Fujitsu LIFEBOOK E548, Operating Manual

Page 1: ...System Operating Manual FUJITSU LIFEBOOK E548 FUJITSU LIFEBOOK E558 ...

Page 2: ...es Avenue Sunnyvale CA 94085 3470 U S A Telephone 800 831 3183 or 408 746 6000 http solutions us fujitsu com http solutions us fujitsu com contact Have a question Email us at AskFujitsu us fujitsu com Copyright 2018 Fujitsu America Inc All rights reserved FPC65 7853 01 ...

Page 3: ...d controls 10 Important notes 16 First time setup of your device 20 Working with the notebook 23 Security functions 50 Connecting external devices 56 Removing and installing components during servicing 62 Settings in BIOS Setup Utility 71 Troubleshooting and tips 74 Technical data 81 Manufacturer s notes 84 Appendix 91 Index 102 ...

Page 4: ...marks of Intel Corporation or its subsidiaries in the United States and other countries Microsoft and Windows are either registered trademarks or trademarks of Microsoft Corporation in the United States and or other countries Bluetooth is a trademark of Bluetooth SIG Inc USA The terms HDMI and HDMI High Definition Multimedia Interface and the HDMI Logo are either a registered trademarks or tradema...

Page 5: ...adapter 21 Switching on the device for the first time 22 Installing Bonus Apps 22 Working with the notebook 23 Status indicators 23 Switching the notebook on 26 Switching the notebook off 26 Keyboard 27 Hot Keys and function keys 30 F Lock setting 32 Key combinations 32 Virtual number keys 34 Separate number keypad 35 Country and keyboard settings 35 Touchpad and touchpad buttons 36 Moving the poi...

Page 6: ...latform Module TPM device dependent 54 Enabling TPM 54 Disabling TPM 54 Smart Card reader 55 Inserting the Smart Card 55 Connecting external devices 56 Connecting an external monitor 57 Connecting USB devices 58 USB port with charging function USB Type C 59 USB port with charging function Anytime USB charge 60 How to remove USB devices correctly 60 Headset port 61 Removing and installing component...

Page 7: ...s unstable 76 The notebook does not start after switching it on 77 The notebook stops working 77 The printer does not print 77 The wireless connection to a network does not work 78 Acoustic warning 78 Smart Card reader is not recognized 78 Smart Card PIN forgotten 78 Smart Card lost 78 Error messages on the screen 79 Technical data 81 LIFEBOOK 81 WLAN specifications 81 Rechargeable battery 83 AC a...

Page 8: ...4 Troubleshooting the WLAN 95 Using the Bluetooth Device 97 Image Backup and Recovery Procedures 98 Windows 10 Procedures 98 Creating a recovery drive 98 Recovery options in Windows 10 98 Downloading driver updates 101 Index 102 6 Fujitsu ...

Page 9: ...roduct Base Model Configuration LIFEBOOK E548 LIFEBOOK E558 Complies with Part 15 of the FCC Rules This device complies with Part 15 of the FCC rules Operations are subject to the following two conditions 1 This device may not cause harmful interference 2 This device must accept any interference received including interference that may cause undesired operation Model ref of certification ME14A for...

Page 10: ...Shopping Online Please go to http www shopfujitsu com store Maintaining Latest Configuration To ensure that you always have the most current driver updates related to your system you should occasionally access the Fujitsu Software Download Manager FSDM utility The FSDM utility is available from the Fujitsu Support site FSDM will allow you to view a list of the most current drivers utilities and ap...

Page 11: ... g your password Name123 or a command used to start a program start exe This style indicates information that is displayed on the screen by a program e g Installation is complete This style indicates terms and texts used in a software interface e g Click on Save names of programs or files e g Windows or setup exe This style indicates Cross references to another section e g Safety information cross...

Page 12: ...e Please familiarize yourself with these items before you start to work with the device FUJITSU LIFEBOOK E548 Front 1 3 1 2 6 5 9 11 7 8 10 4 4 1 Microphone optional 2 Webcam optional 3 Webcam LED indicator optional 4 Speaker 5 ON OFF button 6 Status indicators 7 Fingerprint sensor optional 8 Memory card slot 9 Touchpad buttons 10 Touchpad 11 Status indicators 10 Fujitsu ...

Page 13: ...tor port VGA 3 USB 3 1 Gen 1 port with charging function USB Type C 4 USB 3 0 port with charging function USB Type A Anytime USB charge 5 Smart Card reader optional Right side 1 2 3 5 4 1 Headset port 2 USB 3 0 port USB Type A 3 HDMI port 4 LAN port 5 Security Lock device Fujitsu 11 ...

Page 14: ...ts and controls Bottom 1 3 2 4 5 1 Rechargeable battery 2 Battery lock slider switch 1 3 Upgrade compartment for memory and storage modules 4 Port replicator port 5 Battery lock slider switch 2 12 Fujitsu ...

Page 15: ... 9 10 4 4 7 1 Microphone optional 2 Webcam optional 3 Webcam LED indicator optional 4 Speaker 5 ON OFF button 6 Status indicators 7 Separate number keypad 8 Fingerprint sensor optional 9 Memory card slot 10 Touchpad 11 Touchpad buttons 12 Status indicators Fujitsu 13 ...

Page 16: ...VGA 3 USB 3 1 Gen 1 port with charging function USB Type C 4 USB 3 0 port with charging function USB Type A Anytime USB charge 5 Smart Card reader optional Right side 1 2 3 5 4 6 1 Headset port 2 USB 3 0 port USB Type A 3 Display Port 4 HDMI port 5 LAN port 6 Security Lock device 14 Fujitsu ...

Page 17: ...ts and controls Bottom 1 3 2 4 5 1 Rechargeable battery 2 Battery lock slider switch 1 3 Upgrade compartment for memory and storage modules 4 Port replicator port 5 Battery lock slider switch 2 Fujitsu 15 ...

Page 18: ...lifornia is held to be a possible cause of birth defects and other damage to fertility Wash your hands after using the device Do not place the device on uneven or unstable surfaces Do not place any objects on the device Do not apply any pressure to the device Do not use the corners of the display to move it Turn the display carefully In doing so do not use excessive force Lift and carry the device...

Page 19: ...adio waves can cause an explosion or a fire For further information on how to switch the radio components on and off refer to chapter Switching the wireless components on and off Page 44 Energy saving Notes Energy Powersaving Switch the notebook off when it is not in use Switch off any connected external devices when they are not in use If you use the energy saving functions the notebook uses less...

Page 20: ...ebook Do not use any other converter Check whether the local AC voltage and the AC cable are compatible If this is not the case buy an AC cable that suits the local conditions Enquire with the corresponding government office of the country you will be traveling to whether you may use your notebook with its integrated radio component there Take the necessary travel adapters with you when traveling ...

Page 21: ...mage the markings on the keyboard and the device the paintwork or the notebook itself Ensure that no liquid enters the notebook The LCD screen is very sensitive to scratches Only clean the display surface with a very soft slightly damp cloth Switch the notebook off Cleaning Instructions Notebook Keyboard Touchpad LCDscreen To prevent the device being switched on unintentionally remove the AC plug ...

Page 22: ...witch off your device during the first time setup process When the device is delivered the battery is located in the battery compartment The battery must be charged if you want to operate your device using the battery When used on the move the built in battery provides the device with the necessary power You can increase the operating time by using the available energy saving functions For instruc...

Page 23: ...e note that the rubber feet of the device may mark certain types of delicate surfaces Keep other objects at least 100 mm 3 94 inches away from the device and its AC adapter to ensure adequate ventilation Never cover the ventilation openings of the device Do not expose the device to extreme environmental conditions Protect the device against dust humidity and heat Connecting the AC adapter Makingre...

Page 24: ... Application folder Double click on the shortcut Fujitsu BonusApps In the dialog box User Account Control by clicking Yes confirm you wish to enter Fujitsu Bonus Apps Select the applications you wish to install by selecting the checkbox adjacent to your selection or Click Select All if you would like to install all available applications Applications that are already installed appear in grey those...

Page 25: ...ecting external devices Page 56 for instructions on how to connect external devices such as a mouse and a printer to the notebook Please refer to the notes in the chapter Important notes Page 16 Status indicators Statusindicators The status indicators provide information about the status of the power supply the hard disks and the keyboard functions F Fujitsu 23 ...

Page 26: ...tor Batterysymbol Batteryindicator Battery indicator The indicator lights up white The rechargeable battery is charged to between 51 and 100 of its maximum capacity The indicator light is orange The rechargeable battery is charged to between 13 and 50 of its maximum capacity The indicator lights up red The rechargeable battery is charged to between 0 and 12 of its maximum capacity The indicator is...

Page 27: ...ll the characters you type will appear in upper case In the case of overlay keys the character printed on the upper left of the key will appear when that key is pressed Scroll Lock indicator Indicator ScrollLock The indicator is illuminated The key combination Fn Rol has been pressed The effect that this key has varies between applications Fujitsu 25 ...

Page 28: ...e power on indicator of the notebook is lit Switching the notebook off Back up your data and close all applications before you switch off your device Otherwise data might be lost Shut down the operating system correctly Notebook If the notebook is not switched off automatically press the ON OFF button for approx five seconds Close the LCD screen 26 Fujitsu ...

Page 29: ...ribed in the relevant manuals supplied with your application programs The following illustration shows how to access the different characters on keys with overlaid functions The example applies when the Caps Lock key has not been activated The illustration may differ from your device variant Depending on the region your notebook comes with a monolingual keyboard layout USA or a bilingual keyboard ...

Page 30: ...ey is pressed Shiftkey Shift Fn key The Fn key enables the special functions indicated on overlay keys Fnkey Windows key The Windows Taste switches between the start screen and the last used application Windowskey Alt key When pressing the Alt key special functions are activated when it is pressed in combination with other keys Bilingual keyboard Menu key The Menu key opens the menu for the active...

Page 31: ... Insert Insert Insér key you change between two input modes 1 Typeover mode when typing you overwrite the character at the current cursor position 2 Insert mode when typing another character is inserted at the current cursor position All characters to the right of the cursor are moved one position further Bilingual keyboard Delete key With the Delete Delete Suppr key the character to the right of ...

Page 32: ... Windows starts see Chapter F Lock setting Page 32 Hot Key Description Switching the microphone on off This Hot Key switches the microphone off or on Switch Switch Switch the speakers on and off This Hot Key switches your notebook s speakers off and on Switching Switching Decrease the volume This Hot Key reduces the volume of the internal speakers Decrease Increase volume This Hot Key increases th...

Page 33: ...l monitor Fn F10 Switchbetweendisplayoutputs Bilingual keyboard Create screenshot With this Hot Key a screenshot of the current screen image is created and stored in the clipboard Bilingual keyboard Switch virtual number keys on off This Hot Key switches the virtual number pad off or on The characters marked at the top right of the keys are displayed Function keys The symbols below the keys repres...

Page 34: ...ary function They are used by pressing Fn Hot Key The function keys become the primary function They can used by simply pressing the Function Key Key combinations Keycombinations The key combinations described below apply when using Microsoft Windows operating systems Some of the following key combinations do not function in other operating systems or with certain device drivers Other key combinat...

Page 35: ...eyboard Switch the scroll lock on off This key combination activates special functions which differ from application to application Fn ScrollLock Control keyboard backlight This key combination switches between the keyboard backlight settings low high and off configuration dependent Shift Tab Backtab Key combinations using the Windows keys are detailed in the manual for your operating system In ad...

Page 36: ... and symbols on the lower right of the corresponding keys When you have activated the virtual numeric keypad you can output the characters that are on the lower right of the keys The key assignment shown below may be different from the keyboard layout of your device variant 7 8 9 4 5 6 1 2 3 0 1 Valid characters when the Num Lk key bilingual keyboard Num Lk Num is not activated 2 Valid characters ...

Page 37: ...ad Separatenumberkeypad NumLockindicator LIFEBOOK E548 has virtual number keys LIFEBOOK E558 has a separate number keypad Country and keyboard settings Make the country and keyboard settings as described in the documentation for your operating system Fujitsu 35 ...

Page 38: ...ute commands They correspond to the buttons on a conventional mouse You can also deactivate the touchpad via the keyboard so that you cannot move the pointer on the monitor unintentionally see chapter Hot Keys Page 30 Moving the pointer Move your finger on the touchpad Touchpad The pointer will move Selecting an item Move the pointer to the item you wish to select Touchpad Tap the touchpad once or...

Page 39: ...nitor of your notebook is optimally set at the factory Current production technology cannot guarantee an absolutely fault free screen display A few isolated constantly lit or unlit pixels may be present Background lighting LCD screens are operated with background lighting The luminosity of the background lighting can decrease during the period of use of the notebook However you can set the brightn...

Page 40: ...on the lighting conditions and the software being used You can only operate the webcam with a particular application e g an Internet telephony program or a video conferencing program which supports a webcam When using the webcam the notebook base must not wobble The webcam automatically adjusts itself to the current light level For this reason the LCD display may flicker while the light level is a...

Page 41: ...riggered If you do not connect the AC adapter within five minutes after the alert tone your notebook will automatically switch off Monitoring the battery state of charge Battery batterychargemeter Windows also has a Battery charge meter in the taskbar for monitoring the battery capacity When you place the mouse pointer on the battery symbol the system displays the state of charge of the battery Ba...

Page 42: ... This can make it impossible to recharge The LIFEBOOK E558 is illustrated below The procedure is the same for both device variants Removing a battery Prepare for removal see chapter Preparing to remove components Page 63 1 HOLD 3 PULL UP 3 a 1 2 Slide the release button 1 in the direction of the arrow and hold it in place Slide the release button 2 in the direction of the arrow Reach into the open...

Page 43: ... 2 Position the battery at the edge Insert the battery into the battery compartment until it engages positively 1 Slide the release button 2 in the direction of the arrow Complete the removal see chapter Finishing component removal Page 70 Fujitsu 41 ...

Page 44: ... data is held in main memory or in a swap file on the hard disk Never switch the notebook off while it is in an energy saving mode If the built in battery is nearly flat close all open files and do not go into energy saving mode If you do not intend to use your notebook for a long period of time Exit energy saving mode if necessary by moving the mouse making an entry at the keyboard or by switchin...

Page 45: ... place The label area must be facing upward Do not apply excessive force as otherwise the delicate contact surfaces could be damaged Memorycard Depending on the particular type used the memory card may protrude slightly from the slot Removing the memory card Memorycard To avoid any loss of data always follow the correct procedure for removing the card see the documentation for your operating syste...

Page 46: ...ed for this device Switching the wireless components on and off Press the key with the wireless icon F5 to to switch the wireless components on and off airplane mode WirelessLAN WirelessLAN Bluetooth Bluetooth The wireless indicator will illuminate when one or more wireless components are switched on If you switch off the wireless components the wireless LAN antenna and the Bluetooth module will a...

Page 47: ...AN Local Area Network 2 1 Connect the network cable to the LAN port of the notebook 1 Connect the network cable to your network connection 2 Your network administrator can help you to configure and use the LAN connections The network cable is not included in the delivery scope This type of cable can be obtained from a specialist dealer Use a shielded network cable CAT 5e Fujitsu 45 ...

Page 48: ...ide of the notebook 4 Unlocking lever 5 DC input connector DC IN 6 USB 3 1 ports USB Type C 7 USB 3 0 ports 8 Display Ports 9 DVI D monitor port 10 External monitor port VGA 11 LAN port 12 Security Lock device The DVI port and the neighboring Display Port cannot be used at the same time Multi monitoring You can use up to three screens with the optional port replicator and therefore bring multi tas...

Page 49: ... closed when the notebook is connected to the port replicator The resulting overheating can cause reduced performance and increased activity of the integrated fan Portreplicator Disconnect the AC adapter cable from the DC input connector DC IN of the notebook 1 Position the notebook so that it is in line with the back edge of the port replicator Place the notebook onto the port replicator 1 and en...

Page 50: ...o a port replicator the operating system creates a hardware profile for the Docked mode In this profile for example the monitor which was last used for output is saved as a setting This profile will be loaded as soon as the notebook is connected to a port replicator of the same type Switching on the notebook via the port replicator Press the ON OFF button on the port replicator to switch on the no...

Page 51: ...ing with the notebook Disconnecting the notebook from the port replicator 2 1 Pull the unlocking lever in the direction of the arrow 1 until you hear the notebook unlatch Lift off the notebook 2 Fujitsu 49 ...

Page 52: ...you to choose passwords Make a note of the passwords and keep them in a safe place If you forget your passwords you will need to contact our Service Desk Deletion or resetting of passwords are not covered by your warranty and a charge will be made for assistance Configuring the fingerprint sensor Fingerprintsensor Fingerprintsensor Whether your device has a fingerprint sensor or not depends on the...

Page 53: ...her Kensington Lock Cable to your port replicator to protect your port replicator from theft as well Configuring password protection in BIOS Setup Utility Before using the various options for password protection in the BIOS Setup Utility please proceed as follows to increase data security Make a note of the passwords and keep them in a safe place If you forget your supervisor password you will not...

Page 54: ...ter the password and press the Enter key Confirm new Password requires you to confirm the password Enter the password again and press the Enter key Changes have been saved is displayed as a confirmation that the new password has been saved To set the user password select Set User Password and proceed exactly as when configuring the supervisor password If you do not want to change any other setting...

Page 55: ...ing of the operating system Operatingsystem Activating system protection Start the BIOS Setup Utility and go to the Security menu Operatingsystem Select the Password on Boot option and press the Enter key Select the option you require Disabled First Boot or Every Boot and press the enter key Select the Save Changes Exit option under Exit The notebook will reboot You will be prompted to enter your ...

Page 56: ...ty Chip menu item appears If the TPM was already in use you can use Clear Security Chip to clear the holder in the TPM With Enabled all secret keys e g SRK Storage Root Keys AIK Attestation Identity Keys etc generated by applications are deleted Take note that you can then no longer access the data you have encrypted on the holder based keys Select the Exit Saving Changes option in the Exit menu P...

Page 57: ...sword protection but also as a digital signature for encrypting your e mails or for home banking We recommend that you always use two Smart Cards Always keep one of the Smart Cards in a safe place if you are carrying the other Smart Card with you Inserting the Smart Card Do not use force when inserting and removing the Smart Card Make sure that foreign objects do not fall into the Smart Card reade...

Page 58: ... connect or disconnect cables during a thunderstorm Never pull at a cable when disconnecting it Always grasp the plug With some devices such as USB devices it is not necessary to switch off the notebook and the device before connecting disconnecting For more information about whether or not devices need to be switched off please refer to the documentation supplied with the external device Some of ...

Page 59: ...l port replicator Analog external monitor port VGA on notebook or on optional port replicator Digital DVI D monitor port on optional port replicator Digital HDMI port Switch off the notebook and the external monitor Plug the data cable of the external monitor into the monitor port First switch on the external monitor and then the notebook You can also switch back and forth between the external mon...

Page 60: ...ata transfer rate of 12 Mbps USB 2 0 has a data transfer rate of up to 480 Mbps USB 3 0 has a data transfer rate of up to 5 Gbps USB 3 1 generation 1 has a data transfer rate of up to 5 Gbit s USB 3 1 generation 2 has a data transfer rate of up to 10 Gbit s Additional information can be found in the documentation for the USB devices Connect the data cable to the external device Connect the data ca...

Page 61: ... menu of the BIOS Setup Utility Calling up and using the BIOS Setup Utility is described in section Settings in BIOS Setup Utility Page 71 USB devices are hot pluggable This means you can connect and disconnect the cables of USB devices while the operating system is running Additional information can be found in the documentation for the USB devices USB 3 1 generation 1 has a data transfer rate of...

Page 62: ...external USB device is being charged The AC adapter must already be connected when the notebook is switched off as otherwise the USB charging function will be disabled and the connected USB devices will not be charged Some USB devices e g mobile telephony require a driver in order to utilize the USB charging function In this case the USB charging function will not work when the notebook is switche...

Page 63: ...e headset port Connect the audio cable to the external device Connect the audio cable to the headset port on the notebook The internal speakers are disabled If you buy a cable from a specialized dealer please note the following information The headset port on your notebook is a 3 5 mm jack If you want to connect a headset headphones or speaker you will need a 3 5 mm jack plug Fujitsu 61 ...

Page 64: ...ok will be voided Notes on installing and removing boards and components Switch off your notebook and remove the AC plug from the power outlet Always remove the battery Take care when you use the locking mechanisms for the battery and any other component Never use sharp objects such as screwdrivers scissors or knives as a lever to remove covers Instructions Boards ESD Boards with electrostatic sen...

Page 65: ...ter Important notes Page 16 Remove the AC plug from the power outlet Switch the device off The device must not be in energy saving mode Close the LCD screen Remove all the cables from the device Turn the device over and place it on a stable flat and clean surface If necessary lay an anti slip cloth on this surface to prevent the device from being scratched Remove the battery see Removing a battery...

Page 66: ... can be removed by the customer himself in case service is required memory module M 2 module and HDD Prepare for removal see Preparing to remove components Page 63 1 1 2 Remove the screws 1 The LIFEBOOK E548 has 2 screws the LIFEBOOK E558 has 3 screws Keep the screws in a safe place Lift the cover off the notebook 2 64 Fujitsu ...

Page 67: ... fall into the memory upgrade compartment You must open the memory upgrade compartment to remove or install a memory module On some devices it is possible that opening the compartment exposes various components Only authorized specialists are permitted to remove or change these components Therefore be sure to observe the following Individual components can become very hot during operation Therefor...

Page 68: ...e LIFEBOOK E558 can be ordered either with an M 2 module or with a standard hard disk HDD For systems with HDD an M 2 adapter is available as an accessory in order to retrofit an M 2 module instead of the HDD if necessary For more information on how to install a hard disk see Installing and removing the hard disk only for LIFEBOOK E558 with HDD configuration level Page 68 It is not possible to ins...

Page 69: ...tion the M 2 module in the slot on the mainboard at a slight angle in the direction of the arrow 1 Secure the W 2 module in its location with the screw 2 Removing the M 2 module 2 1 Loosen the screw 1 The M 2 module folds slightly upwards Pull the M 2 module out of the slot on the mainboard in the direction of the arrow 2 and remove it from the casing Fujitsu 67 ...

Page 70: ...e device the hard disk is installed in a hard disk carrier The LIFEBOOK E558 is illustrated below The approach is the same for all variants Corresponding reference is made to any differences 2 1 Raise the hard disk carrier 1 slightly Disconnect the hard disk cable 2 from the hard disk Remove the hard disk carrier 4 3 Open the hard disk carrier 3 Pull the hard disk out of the hard disk carrier 4 in...

Page 71: ...carrier 1 2 Slide the hard disk into the hard disk carrier in the direction of the arrow 1 Close the hard disk carrier 2 3 4 Plug the hard disk cable into the hard disk 3 Place the hard disk into the hard disk compartment 4 When attaching the cover take care not to trap any cables Fasten the cover again see Attaching the cover Page 70 Fujitsu 69 ...

Page 72: ...te the installation see Finishing component removal Page 70 Finishing component removal After you have removed or changed the system components as required please prepare your device for operation again as follows Install the battery again see Installing a battery Page 41 Turn the notebook the right way up again and place it on a flat surface Reconnect the cables that were previously disconnected ...

Page 73: ...lating to the BIOS processor and notebook System Advanced system settings Advanced Configuration of various hardware components such as mouse keyboard processor Security Password settings and security functions Boot Configuration of the start up sequence Exit Exits the BIOS Setup Utility Starting the BIOS Setup Utility Reboot the device switch off on or reboot the operating system BIOSSetupUtility...

Page 74: ...he BIOS Setup Utility With the F9 key you can load the default settings of the BIOS Setup Utility Use the cursor keys or to select the menu you wish to access to make changes The menu is displayed on the screen Select the option you want to change with the cursor keys or Press the Enter key Press the ESC key to exit the selected menu For future reference make a note of the changes you have made fo...

Page 75: ...rd entries for all menus of the BIOS Setup Utility choose Load Setup Defaults and Yes Discard Changes Discard Changes without exiting BIOS Setup Utility To discard the changes you have made select Discard Changes and Yes The settings in place when BIOS Setup Utility was called remain effective You can now make additional settings in the BIOS Setup Utility If you want to exit the BIOS Setup Utility...

Page 76: ...figuration and all peripheral devices connected to your system Your sales contract Our notebooks have been designed primarily with mobile applications in mind This means that considerable effort has been made to optimize components and equipment in terms of weight space and energy requirements Depending on the particular configuration you have purchased it is possible that functionality may be sli...

Page 77: ...oard only numerals are written Cause Troubleshooting The virtual number keys of your device are activated see Virtual number keys Page 34 Press the Num button The notebook s LCD screen remains blank LCDscreen BlankLCDscreen Cause Troubleshooting Screen is switched off Press a key or touch the touchpad External monitor or television set connected Press the key for changing over the screen output se...

Page 78: ...cable is properly connected to the notebook and the external monitor if it is plugged in with a connector Switch on the external monitor and the notebook The external monitor is blank or the image is unstable Monitor Monitor Cause Troubleshooting The wrong external monitor has been selected or the wrong screen resolution has been set for the application program Terminate the application program un...

Page 79: ...ion program has caused the malfunction Close the application program or restart the notebook by restarting the operating system or switching the device off and back on again The battery is dead Charge the battery or Insert a charged battery or Connect the AC adapter to the notebook The printer does not print Printerdoesnotprint Cause Troubleshooting The printer is not switched on Make sure that th...

Page 80: ... A beep sounds every few seconds The battery is almost dead Charge the battery Smart Card reader is not recognized Cause Troubleshooting Smart Card inserted incorrectly Make sure you have inserted your Smart Card into the Smart Card reader with the chip facing upwards downwards device dependent Check whether the Smart Card you are using is supported Your Smart Card must comply with the ISO standar...

Page 81: ... Select OK and press the Enter key Extended memory failed at offset xxxx Failing Bits zzzz zzzz When testing the extended memory an error has resulted at the address xxxx Check whether the additional memory module has been inserted correctly Failure Fixed Disk n The settings of the hard disk drive are incorrect Start the BIOS Setup Primary Master submenu and select the correct settings Keyboard co...

Page 82: ...en prompted to do so Real time clock error Contact your sales outlet or our customer service center nnnnK Shadow RAM failed at offset xxxx Failing Bits zzzz Contact your sales outlet or our customer service center System battery is dead Replace and run SETUP Contact your sales outlet or our customer service center System cache error Cache disabled Contact your sales outlet or our customer service ...

Page 83: ...2133 or DDR4 2400 SO DIMM with a total of max 32 GB Approved memory modules 2133 MHz for Dual Core CPU 2400 MHz for Quad Core CPU The data sheet for the device offers further technical data You can find the data sheet on your device or online at http www fujitsu com fts support WLAN specifications Type of network Intel Dual Band Wireless AC 8265 11a b g n 11ac Wi Fi based Transfer rate Automatic s...

Page 84: ...ng is used 802 11ac 5 independent channels Security Encryption types compatible with WEP TKIP AES WPA 1 0 and WPA 2 0 Encryption key lengths supported 64 bits and 128 bits Maximum recommended number of computers to be connected over wireless LAN during ad hoc connection 10 units Wi Fi based means that the interconnectivity test of the organization that guarantees the interconnectivity of Wireless ...

Page 85: ...cell rechargeable battery 50 Wh Rated voltage 14 4 V Rated capacity 3490 mAh AC adapter Technicaldata Electrical data Rated voltage 100 V 240 V automatic Rated frequency 50 Hz 60 Hz automatic Secondary Rated voltage 19 V Max rated current 3 42 A 4 74 A Max rated wattage 65 W 90 W An additional AC adapter or power cable can be ordered at any time Fujitsu 83 ...

Page 86: ...BRC has drop off points at many convenient locations throughout the United States and Canada To find the location nearest you go to www RBRC org or call 1 800 822 8837 If there are no convenient RBRC locations near you you can also go to the EIA Consumer Education Initiative website http EIAE org and search for a convenient disposal location Remember protecting the environment is a cooperative eff...

Page 87: ...g Do not use this product near water for example near a bathtub washbowl kitchen sink or laundry tub in a wet basement or near a swimming pool Use only the power cord and batteries indicated in this manual Do not dispose of batteries in a fire They may explode Check with local codes for possible special disposal instructions SAVE THESE INSTRUCTIONS For Authorized Repair Technicians Only CAUTION Fo...

Page 88: ...ter goes into Sleep mode after 10 minutes When going into Sleep mode the computer also reduces the speed of any active Ethernet network links To wake the computer from Sleep mode press the Suspend Resume Button Energy saving benefits Fujitsu ENERGY STAR qualified mobile PCs use about half as much electricity as standard equipment saving half in utility costs But more than that ENERGY STAR also mak...

Page 89: ...cluded in the user documentation provided with the product Any changes or modifications made to this device that are not expressly approved by the manufacturer may void the user s authority to operate the equipment The manufacturer is not responsible for any radio or television interference caused by unauthorized modification of this device or the substitution or attachment of connecting cables an...

Page 90: ...eceiver is connected to 4 Consult the dealer or an experienced radio TV technician for help FCC Radio Frequency Exposure statement The available scientific evidence does not show that any health problems are associated with using low power wireless devices There is no proof however that these low power wireless devices are absolutely safe Low power wireless devices emit low levels of radio frequen...

Page 91: ... without an approved US Department of Commerce export license This device complies with Part 15 of FCC Rules as well as ICES 003 B NMB 003 B Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesirable operation Modifications not expressly authorized by...

Page 92: ...LAN devices Avis pour le Canada Le matériel destiné à un usage sur la bande 5 150 5 250 MHz doit être utilisé uniquement à l intérieur afin de réduire les risques de brouillage nuisible causé aux systèmes mobiles par satellite fonctionnant sur un même canal Un gain d antenne de 6 dBi est autorisé pour le matériel utilisant les bandes 5 250 5 350 MHz 5 470 5 725 MHz et 5 725 5 825 MHz conformément ...

Page 93: ... uncontrolled exposure limits This device has been tested and meets the FCC IC RF exposure guidelines when tested with the device operating conditions Wireless LAN Modes Using this Device Ad Hoc Mode Ad Hoc Mode refers to a wireless network architecture where wireless network connectivity between multiple computers is established without a central wireless network device typically known as Access ...

Page 94: ...ired network devices by communicating through an Access Point In infrastructure mode wireless devices can communicate with each other or with a wired network Corporate wireless networks operate in infrastructure mode because they require access to the WLAN in order to access services devices and computers e g file servers printers databases 92 Fujitsu ...

Page 95: ...tes in the 2 4 GHz ISM band and the 5 GHz lower middle and upper UNII bands Microwave ovens may interfere with the operation of WLAN devices since they operate in the same 2 4 GHz frequency range as IEEE802 11b g n devices Interference by microwaves does not occur with IEEE802 11a radio which operates in the 5 GHz RF band Wireless devices that transmit in the 2 4 GHz range may interfere with opera...

Page 96: ...ice can be configured to establish a wireless network connection using the software integrated in Windows The software supports the current industry standard security solutions Pre defined parameters are required for this procedure Consult your network administrator for these parameters 1 Enter Control Panel in the search field and select Network and Sharing Center or Right click on the network st...

Page 97: ...ss Point Infrastructure connection set the network name SSID and network key to the same values as those of the access point Set the Network Authentication value identically to that of the Access Point Please consult your network administrator for this value if necessary Unavailable network connection Weak received signal strength and or link quality Ad hoc connection Retry connection after shorte...

Page 98: ...erlapping RF channels can cause interference with the operation of the WLAN device Change the channel of your Access Point to a channel that does not overlap with the interfering device Wireless network authentication has failed Re check your Network Authentication Encryption and Security settings Incorrectly configured security settings such as an incorrectly typed WEP key a mis configured LEAP u...

Page 99: ...ooth Technology visit the Bluetooth Web site at www bluetooth com FCC Radiation Exposure Statement This system complies with the FCC limit values for radio frequency radiation in an uncontrolled environment The Bluetooth antenna is located at the top edge of the LCD screen and is exempt from the criteria for minimum distance because of its low power consumption The transmitter used in this system ...

Page 100: ... administrator password or confirm your selection 2 When the tool opens make sure Backup system files to the recovery drive is selected and then select Next 3 Connect a USB drive to your PC select it and then select Next Create A large number of files need to be copied to the recovery drive so this could take some time 4 When it s done select Finish Note If you chose not to back up the system file...

Page 101: ...dows Select Settings Update security Recovery Reset this PC Get started Option What it does Keep my files This reinstalls Windows 10 but keeps your personal files and any apps that came with your PC It removes Changes you made to settings Apps and drivers you installed Remove everything This reinstalls Windows 10 and any apps that came with your PC It removes Personal files Changes you made to set...

Page 102: ...Installation support for the software downloaded from support website section below Auto Installation support for the software downloaded from support website 1 Download FSDM Fujitsu Software Download Manager from the support site and download all the drivers applicable to the model and OS using FSDM if they are not downloaded yet 2 When the software packages are downloaded from the web it is impo...

Page 103: ...dates related to your system you should occasionally access the Fujitsu Software Download Manager FSDM utility The FSDM utility is available from the Fujitsu Support site FSDM will allow you to view and download the most current drivers utilities and applications to determine whether you have the latest versions To download the FSDM utility go to the support site http support fujitsupc com CS Port...

Page 104: ...notes 17 Boards 62 Bonus Apps 22 C Caps Lock indicator 25 Caps Lock key 28 Charge capacity battery 39 Choose a location 21 Cleaning 19 Components Installing Removing 62 Configuration BIOS Setup Utility 71 Configuring hardware 71 Configuring system 71 Connecting audio devices 61 Connecting headphones 61 Ctrl Alt Del 33 Cursor control 28 Cursor keys 28 D Date not correct 75 Declaration of Conformity...

Page 105: ...nserting 43 removing 43 Memory expansion installing 66 removing 65 Memory module Important notes 65 installing 66 removing 65 Memory removal see memory expansion 65 Microphone 44 Mobile operation 17 Monitor connecting 57 no image 76 remains blank 76 unstable image 76 Monitor port see VGA socket 57 N Notebook before traveling 18 cleaning 19 does not start 77 not working 77 operating 23 switching of...

Page 106: ... Switch microphone off 30 microphone on 30 Switch between display outputs 31 Switching speakers off 30 speakers on 30 wireless components off 30 wireless components on 30 Switching on the notebook 26 Switching on for the first time 22 System expansion 65 see memory expansion 65 System settings BIOS Setup Utility 71 T Tab key 27 Technical data 81 AC adapter 83 Notebook 81 The wireless connection to...

Page 107: ...r Keys 34 Volume increase 30 Volume control 44 W Webcam 38 Windows key 28 Wireless LAN Safety notes 17 Switch off module 44 Switch on module 44 switching module off 94 switching module on 94 Wrong date time 75 Fujitsu 105 ...