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T r o u b l e s h o o t i n g
Troubleshooting
There may be occasions when you encounter simple
setup or operating problems that you can solve on the
spot, or problems with peripheral devices that can be
solved by replacing the device. The information in this
section helps you isolate and resolve some of these
straightforward issues and identify failures that require
service.
IDENTIFYING THE PROBLEM
If you encounter a problem, go through the following
procedure before pursuing complex troubleshooting:
1. Turn off your LifeBook notebook.
2. Make sure the AC adapter is plugged into your note-
book and to an active AC power source.
3. Make sure that any card installed in the PC Card slot
is seated properly. You can also remove the card
from the slot, thus eliminating it as a possible cause
of failure.
4. Make sure that any devices connected to the external
connectors are plugged in properly. You can also
disconnect such devices, thus eliminating them as
possible causes of failure.
5. Turn on your notebook. Make sure it has been off at
least 10 seconds before you turn it back on.
6. Go through the boot sequence.
7. If the problem has not been resolved, refer to the
Troubleshooting Table, that follows, for more
detailed troubleshooting information.
8. If you have tried the solutions suggested in the Trou-
bleshooting Table without success, contact your
support representative:
Toll free: 1-800-8Fujitsu (1-800-838-5487)
E-mail: 8fujitsu@us.fujitsu.com
Web site: us.fujitsu.com/computers.
Before you place the call, you should have the following
information ready so that the customer support represen-
tative can provide you with the fastest possible solution:
■
Product name
■
Product configuration number
■
Product serial number
■
Purchase date
■
Conditions under which the problem occurred
■
Any error messages that have occurred
■
Type of device connected, if any
See the Configuration Label on the bottom of your
notebook for configuration and serial numbers. (See
figure 2-8 on page 11 for location)
SPECIFIC PROBLEMS
Using the Troubleshooting Table
When you have problems with your LifeBook notebook,
try to find the symptoms under the Problem column of
the troubleshooting table for the feature giving you
difficulty. You will find a description of common causes
for that symptom under the column Possible Cause and
what, if anything, you can do to correct the condition
under Possible Solutions. All possible causes or solutions
may not apply to your notebook.
If you keep notes about what you have
tried, your support representative may be
able to help you more quickly by giving
additional suggestions over the phone.
E Series.book Page 55 Friday, May 14, 2004 1:25 PM
Summary of Contents for Lifebook E8010
Page 2: ...L i f e B o o k E 8 0 0 0 N o t e b o o k ...
Page 6: ...L i f e B o o k E 8 0 0 0 N o t e b o o k ...
Page 7: ...1 Preface ...
Page 8: ...L i f e B o o k E 8 0 0 0 N o t e b o o k ...
Page 10: ...2 L i f e B o o k E 8 0 0 0 N o t e b o o k ...
Page 11: ...3 2 Getting to Know Your LifeBook Notebook ...
Page 12: ...4 L i f e B o o k E 8 0 0 0 N o t e b o o k ...
Page 32: ...24 L i f e B o o k E 8 0 0 0 N o t e b o o k ...
Page 33: ...25 3 Getting Started ...
Page 34: ...26 L i f e B o o k E 8 0 0 0 N o t e b o o k ...
Page 42: ...34 L i f e B o o k E 8 0 0 0 N o t e b o o k ...
Page 43: ...35 4 User Installable Features ...
Page 44: ...36 L i f e B o o k E 8 0 0 0 N o t e b o o k ...
Page 61: ...53 5 Troubleshooting ...
Page 62: ...54 L i f e B o o k E 8 0 0 0 N o t e b o o k ...
Page 76: ...68 L i f e B o o k E 8 0 0 0 N o t e b o o k ...
Page 77: ...69 6 Care and Maintenance ...
Page 78: ...70 L i f e B o o k E 8 0 0 0 N o t e b o o k ...
Page 82: ...74 L i f e B o o k E 8 0 0 0 N o t e b o o k ...
Page 83: ...75 7 Specifications ...
Page 84: ...76 L i f e B o o k E 8 0 0 0 N o t e b o o k ...
Page 89: ...81 8 Glossary ...
Page 90: ...82 L i f e B o o k E 8 0 0 0 N o t e b o o k ...
Page 100: ...92 L i f e B o o k E 8 0 0 0 N o t e b o o k ...
Page 101: ...93 Appendix Integrated Wireless LAN User s Guide Optional device ...
Page 102: ...94 L i f e B o o k E 8 0 0 0 N o t e b o o k ...
Page 120: ...112 L i f e B o o k E S e r i e s N o t e b o o k S e c t i o n F i v e ...