102
L i f e B o o k E S e r i e s N o t e b o o k - S e c t i o n F i v e
Troubleshooting
Causes and countermeasures for troubles you may encounter while using your wireless LAN are described in the
following table.
Problem
Possible Cause
Possible Solution
Unavailable
network
connection
Incorrect network
name (SSID) or
network key
Ad hoc connection:
verify that the network names (SSID’s) and network
keys (WEP) of all computers to be connected have been configured
correctly. SSID’s and WEP key values must be identical on each machine.
Access Point (Infrastructure) connection:
set the network name (SSID)
and network key to the same values as those of the access point.
Set the Network Authentication value identically to that of the Access
Point. Please consult your network administrator for this value, if
necessary.
For the method of setting network authentication, refer to the section of
this chapter related to the configuration tool or utility you are using.·
Weak received signal
strength and/or link
quality
Ad hoc connection: Retry connection after shortening the distance to
the destination computer or removing any obstacles for better sight.
Access Point (Infrastructure) connection: Retry connection after short-
ening the distance to the access point or removing any obstacles for
better sight.
(See Confirming connection on page 101 for more information)
.
The WLAN device
has been deactivated
or disabled
Check if the wireless switch is turned ON. Also verify “Disable Radio” is
not checked in “Network setting” window.
(See Activating the WLAN
Device on page 94 for more information)
.
The computer to be
connected is turned
off
Check if the computer to be connected is turned ON.
RF interference from
Access Points or
other wireless
networks
The use of identical or overlapping RF channels can cause interference
with the operation of the WLAN device. Change the channel of your
Access Point to a channel that does not overlap with the interfering
device.
Wireless network
authentication has
failed
Re-check your Network Authentication, Encryption, and Security
settings. Incorrectly configured security settings such as an incorrectly
typed WEP key, a mis-configured LEAP username, or an incorrectly
chosen authentication method will cause the LAN device to associate
but not authenticate to the wireless network.
Incorrectly
configured network
settings
Recheck the configuration of your network settings.
For the method of checking, refer to the following page:·“Connection to
the Network” on page 99.
Incorrect IP address
configuration
This only applies to networks using static IP addresses. Please contact
your network administrator for the correct settings.
E8020.book Page 102 Thursday, March 10, 2005 1:55 PM
Summary of Contents for Lifebook E8020
Page 6: ...L i f e B o o k E 8 0 0 0 N o t e b o o k E8020 book Page 6 Thursday March 10 2005 1 55 PM ...
Page 7: ...1 Preface E8020 book Page 1 Thursday March 10 2005 1 55 PM ...
Page 8: ...L i f e B o o k E 8 0 0 0 N o t e b o o k E8020 book Page 2 Thursday March 10 2005 1 55 PM ...
Page 10: ...2 L i f e B o o k E 8 0 0 0 N o t e b o o k E8020 book Page 2 Thursday March 10 2005 1 55 PM ...
Page 11: ...3 2 Getting to Know Your LifeBook Notebook E8020 book Page 3 Thursday March 10 2005 1 55 PM ...
Page 12: ...4 L i f e B o o k E 8 0 0 0 N o t e b o o k E8020 book Page 4 Thursday March 10 2005 1 55 PM ...
Page 33: ...25 3 Getting Started E8020 book Page 25 Thursday March 10 2005 1 55 PM ...
Page 43: ...35 4 User Installable Features E8020 book Page 35 Thursday March 10 2005 1 55 PM ...
Page 59: ...51 5 Troubleshooting E8020 book Page 51 Thursday March 10 2005 1 55 PM ...
Page 75: ...67 6 Care and Maintenance E8020 book Page 67 Thursday March 10 2005 1 55 PM ...
Page 81: ...73 7 Specifications E8020 book Page 73 Thursday March 10 2005 1 55 PM ...
Page 87: ...79 8 Glossary E8020 book Page 79 Thursday March 10 2005 1 55 PM ...