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       Chapter 4

       Troubleshooting Your Notebook

Troubleshooting

There may be occasions when you encounter simple setup or operating problems that you can solve on the 
spot, or problems with peripheral devices that can be solved by replacing the device. The information in 
this section helps you isolate and resolve some of these straightforward issues and identify failures that 
require service.

Identifying the Problem

If you encounter a problem, go through the following procedure before pursuing complex troubleshooting:

1

Turn off your notebook.

2

Make sure the AC adapter is plugged into your notebook and to an active AC power source.

3

Make sure that any devices connected to the external connectors are plugged in properly. You can also 
disconnect such devices, thus eliminating them as possible causes of failure.

4

Turn on your notebook. Make sure it has been off at least 10 seconds before you turn it back on.

5

Go through the boot sequence.

6

If the problem has not been resolved, refer to the Troubleshooting Table, that follows, for more detailed 
troubleshooting information.

Summary of Contents for Lifebook M2011

Page 1: ... User s Guide Learn how to use your Fujitsu M2011 notebook ...

Page 2: ...A Atheros and Align are registered trademarks or trademarks of Atheros Communications Inc ENERGY STAR and the ENERGY STAR certification mark are registered trademarks of the U S Government ArcSoft WebCam Companion is a trademark of ArcSoft Inc YouCam is a trademark of CyberLink Corp Adobe Acrobat and Acrobat Reader are either a registered trademarks or trademarks of Adobe Systems Incorporated in t...

Page 3: ...ujitsu America Inc Address 1250 E Arques Avenue Sunnyvale CA 94085 Telephone 408 746 6000 Declares that product Base Model Configuration Fujitsu M2011 notebook Complies with Part 15 of the FCC Rules This device complies with Part 15 of the FCC rules Operations are subject to the following two conditions 1 This device may not cause harmful interference 2 This device must accept any interference rec...

Page 4: ...the leak Use only the power cord and batteries indicated in this manual Do not dispose of batteries in a fire They may explode Check with local codes for possible special disposal instructions To reduce the risk of fire use only No 26 AWG or larger UL Listed or CSA Certified Telecommunication Line Cord For TV tuner use To protect from overvoltages and transients on the Cable Distribution System ma...

Page 5: ...ronment by recycling old batteries at no cost to you RBRC has drop off points at tens of thousands of locations throughout the United States and Canada To find the location nearest you go to www RBRC org or call 1 800 822 8837 If there are no convenient RBRC locations near you you can also go to the EIA Consumer Education Initiative website http EIAE org and search for a convenient disposal locati...

Page 6: ...r Notebook Overview 15 Locating the Controls and Connectors 16 Front and Display Components 19 Left Side Panel Components 20 Right Side Panel Components 22 Bottom Components 24 Status Indicator Panel 26 Wireless Device Emission Indicator 27 Power Indicator 27 Hard Drive Access Indicator 28 CapsLock Indicator 28 NumLk Indicator 28 ...

Page 7: ...6 Dragging 37 Touchpad Control Adjustment 37 Volume Control 38 Controlling the Volume 38 Chapter 2 Getting Started with Your Notebook Power Sources 40 Connecting the Power Adapters 40 Starting Your M2011 Notebook 41 Power On 41 Boot Sequence 42 BIOS Setup Utility 42 Booting the System 43 Starting Windows the First Time 44 Installing ClickMe 45 Fujitsu Driver Update Utility 45 ...

Page 8: ... Features Lithium ion Battery 50 Recharging the Batteries 51 Replacing the Battery 52 Memory Upgrade Module 55 Removing Memory Modules 55 Installing a Memory Upgrade Module 57 Checking the Memory Capacity 58 Memory Stick Secure Digital Cards 59 Inserting MS SD Cards 60 Removing an MS SD Card 60 Device Ports 61 Internal LAN RJ 45 jack 61 Universal Serial Bus Ports 61 Microphone Jack 61 Headphone Ja...

Page 9: ...matically Downloading Driver Updates 77 Chapter 5 Care and Maintenance Caring for your M2011 Notebook 79 Cleaning your notebook 81 Storing your notebook 82 Traveling with your notebook 83 Batteries 84 Media Care 85 Chapter 6 System Specifications Specifications 86 Configuration Label 86 Microprocessor 87 Chipset 87 Memory 87 Video 87 Audio 88 Mass Storage Device Options 88 Features 88 Device Ports...

Page 10: ...x A WLAN User s Guide Before Using the Optional Wireless LAN 112 Wireless LAN Device Covered by this Document 112 Characteristics of the WLAN Device 112 Wireless LAN Modes Using this Device 113 Deactivating the WLAN Device 115 Disconnection Using the Icon in the Taskbar 116 Activating the WLAN Device 116 Configuring the Wireless LAN 117 Configuring the WLAN using Windows 7 117 Connection to the ne...

Page 11: ...11 WLAN Specifications 120 Specifications 120 Using the Bluetooth Device 122 What is Bluetooth 122 Where to Find Information About Bluetooth 122 Index 124 ...

Page 12: ...tarter Edition pre installed Conventions Used in the Guide Keyboard and on screen keys appear in brackets Example Fn F1 ESC ENTER and CTRL Pages with additional information about a specific topic are cross referenced within the text For example See Installation Procedure on page 43 Note that all cross references are linked to the referenced items so by clicking the link you will automatically go t...

Page 13: ...ou with the fastest possible solution Product name Product configuration number Product serial number Purchase date Conditions under which the problem occurred Any error messages that have occurred Type of device connected if any THE CAUTION ICON HIGHLIGHTS INFORMATION THAT IS IMPORTANT TO THE SAFE OPERATION OF YOUR COMPUTER OR TO THE INTEGRITY OF YOUR FILES PLEASE READ ALL CAUTION INFORMATION CAR...

Page 14: ...site at www shopfujitsu com Limited Warranty Your M2011 notebook is backed by a Fujitsu International Limited Warranty Check the service kit that came with your notebook for the Limited Warranty period and terms and conditions YOU MUST HAVE AN ACTIVE INTERNET CONNECTION TO USE THE ONLINE URL LINKS ...

Page 15: ...ebook Overview This section describes the components of your Fujitsu M2011 notebook We strongly recommend that you read it before using your notebook even if you are already familiar with notebook computers Figure 1 Fujitsu M2011 notebook ...

Page 16: ...tick Pro SD MS Slot The Secure Digital Memory Stick SD MS card slot allows you to install a flash memory card for data storage Flash memory cards allow you to transfer data to and from a variety of different digital devices USB Ports Connect Universal Serial Bus 2 0 or 1 1 compliant devices to the notebook Microphone Jack Connect an external microphone The internal microphone is disabled when you ...

Page 17: ...en it has been shut down from Windows Local Area Network LAN The LAN RJ 45 jack is used to connect the internal 10 100 Base T Tx Ethernet to a Local Area Network LAN in your office or home or broadband devices such as a cable modem DSL or satellite Internet Battery Release Latch The battery release latch allows you to remove the battery from your system for storage or replacement Connection Notebo...

Page 18: ...s Figure 2 M2011 notebook with display open Display Panel Keyboard Power Suspend Resume Button Touchpad Pointing Device Built in Microphone Status Indicator Panel 1 3 Megapixel Web Camera Status Indicator Panel Stereo speaker Stereo speaker ...

Page 19: ...tem activity without powering off resume your system from standby mode and power on your system when it has been shut down from the Windows operating system See Power On on page 41 Status Indicator Panel There are two Status Indicator Panels that display symbols corresponding to specific components of your M2011 notebook See Status Indicator Panel on page 26 Keyboard A full function keyboard with ...

Page 20: ...n Battery Air Vents The air vents allow proper air circulation to ensure that the system does not overheat DC Power Jack Air Vents External Video Port USB 2 0 Port TO PROTECT YOUR NOTEBOOK FROM DAMAGE AND TO OPTIMIZE SYSTEM PERFORMANCE BE SURE TO KEEP ALL AIR ALL VENTS UNOBSTRUCTED CLEAN AND CLEAR OF DEBRIS THIS MAY REQUIRE PERIODIC CLEANING DEPENDING UPON THE ENVIRONMENT IN WHICH THE SYSTEM IS US...

Page 21: ...ector See External Video Port on page 62 USB 2 0 Ports The three USB 2 0 ports one on the left side two on the right side allow you to connect Universal Serial Bus devices USB 2 0 transfers data at up to 480 Mbps and is backward compatible with USB 1 1 devices which transfer data at up to 12 Mbps See Universal Serial Bus Ports on page 61 ...

Page 22: ...lash memory card for data storage Flash memory cards allow you to transfer data to and from a variety of different digital devices Headphone Jack The headphone jack allows you to connect stereo headphones or powered external speakers See Headphone Jack on page 62 Microphone Jack The microphone jack allows you to connect an external mono microphone See Microphone Jack on page 61 Microphone Jack Hea...

Page 23: ...ers data at up to 480 Mbps and is backward compatible with USB 1 1 devices which transfer data at up to 12 Mbps See Universal Serial Bus Ports on page 61 LAN RJ 45 Port The internal LAN RJ 45 port is used for an internal 10 100 Base Tx Ethernet See Internal LAN RJ 45 jack on page 61 Anti theft Lock Slot The anti theft lock slot allows you to attach a optional physical lock down device ...

Page 24: ...ts The following is a brief description of your notebook s bottom panel components Battery Latches The battery latches are used to secure the Lithium ion battery in the battery bay Memory Lithium ion Air Vents Battery Latches various locations Stereo Speaker Stereo Speaker Upgrade Compartment ...

Page 25: ...de compartment allows you to expand the system memory capacity of your system hence improving overall performance See Memory Upgrade Module on page 55 Air Vents The air vents allow air to circulate through the system to cool down the components TO PROTECT YOUR NOTEBOOK FROM DAMAGE AND TO OPTIMIZE SYSTEM PERFORMANCE BE SURE TO KEEP ALL AIR ALL VENTS UNOBSTRUCTED CLEAN AND CLEAR OF DEBRIS THIS MAY R...

Page 26: ...ific components of your notebook Figure 6 The symbols show how each of those components is operating Note that there are two locations that contain status indicators above the keyboard and on the front edge of the notebook Hard Drive Access CapsLock NumLock Power Indicator Wireless Device Indicator Battery Charge DC In ...

Page 27: ...t is ready for use Battery Charge DC In Indicator Depending upon whether you have an AC adapter connected or not the battery indicator will appear in a variety of colors and states Table 1 Battery indicator states AC Adapter connected Solid blue Charge complete Solid orange Charging in process Purple blinking Battery malfunction No AC Adapter connected Orange blinking Battery is charged 12 or less...

Page 28: ...ng accessed CapsLock Indicator The CapsLock indicator shows that your keyboard is set to type in all capital letters NumLk Indicator The NumLk indicator shows that the integral keyboard is set in ten key numeric keypad mode BATTERIES SUBJECTED TO SHOCKS VIBRATION OR EXTREME TEMPERATURES CAN BE PERMANENTLY DAMAGED ...

Page 29: ...ujitsu notebook contains a display panel that is backlit for easier viewing in bright environments Opening the Display Panel Lift the display backwards being careful not to touch the screen with your fingers until it is at a comfortable viewing angle Figure 2 Display Cover ...

Page 30: ... display Fn F7 Pressing repeatedly will increase the brightness of the display NOTE THAT WHEN YOU CHANGE THE DISPLAY SETTINGS THE CHANGES WILL BE RETAINED AFTER SLEEP AND RESTART IF USING AC POWER YOUR BRIGHTNESS SETTING IS SET TO ITS HIGHEST LEVEL BY DEFAULT IF USING BATTERY POWER YOUR BRIGHTNESS SETTING IS SET TO APPROXIMATELY MID LEVEL BY DEFAULT THE HIGHER THE BRIGHTNESS LEVEL THE MORE POWER T...

Page 31: ...special function keys This section describes the following keys Figure 3 Numeric keypad Your system allows certain keys to serve dual purposes both as standard characters and as numeric and mathematical keys The ability to toggle between the standard character and numerical keys is controlled through the NumLk key Fn Key Start Key Function Keys Numeric Keypad Application Key Cursor Keys surrounded...

Page 32: ...k feature is done the same way Once this feature is activated you can enter numerals 0 through 9 perform addition subtraction multiplication or division and enter decimal points using the keys designated as ten key function keys The keys in the numeric keypad are marked on the front edge of the key to indicate their secondary functions Figure 3 Windows Keys Your M2011 notebook has two Windows keys...

Page 33: ...tting Fn F7 Pressing F7 repeatedly while holding Fn will increase the brightness of the display Fn F8 Pressing F8 repeatedly while holding Fn will decrease the volume of your system Fn F9 Pressing F9 repeatedly while holding Fn will increase the volume of your system Fn F10 Pressing F10 while holding Fn allows you to change your selection of where to send your display video Each time you press the...

Page 34: ...ay panel The Touchpad is composed of a cursor control a left button and a right button The cursor control works the same way a mouse does and moves the cursor around the display It only requires light pressure with the tip of your finger The left and right buttons function the same as mouse buttons The actual functionality of the buttons may vary depending on the application that is being used Lef...

Page 35: ... SETTINGS See BIOS Setup Utility on page 42 Clicking means pushing and releasing a button To left click move the cursor to the item you wish to select press the left button once and then immediately release it To right click move the mouse cursor to the item you wish to select press the right button once and then immediately release it You also have the option to perform the clicking operation by ...

Page 36: ...s procedure does not function with the right button To double click move the cursor to the item you wish to select press the left button twice and immediately release it You can also perform the double click operation by tapping lightly on the Touchpad twice Figure 7 Double clicking with button Figure 8 Double clicking with Touchpad ...

Page 37: ...pressing and holding the left button while moving the cursor To drag move the cursor to the item you wish to move Press and hold the left button while moving the item to its new location and then release it Dragging can also be done using the Touchpad First tap the Touchpad twice over the item you wish to move making sure to leave your finger on the pad after the final tap Next move the object to ...

Page 38: ... Volume can be controlled by many volume controls that are set within individual applications Certain external audio devices you might connect to your system may have hardware volume controls Each source discussed above puts an upper limit on the volume level that must then be followed by the other sources We recommend that you experiment with the various volume controls to discover the optimal so...

Page 39: ...39 Chapter 2 Getting Started with Your Notebook Figure 10 Connecting the AC Adapter DC Power Jack AC Adapter AC Cable DC Output Cable ...

Page 40: ... Connecting the Optional Auto Airline Adapter 1 Plug the DC output cable into the DC power jack on your notebook 2 Plug the Auto Airline adapter into the cigarette lighter of an automobile with the ignition key in the On or Access OR 3 Plug the Auto Airline adapter into the DC power jack on an airplane seat Switching from AC Adapter Power or the Auto Airline Adapter to Battery Power 1 Be sure that...

Page 41: ...erform a Power On Self Test POST to check the internal parts and configuration for correct functionality If a fault is found your notebook will emit an audio warning and or an error message will be displayed See Power On Self Test Messages on page 73 Depending on the nature of the problem you may be able to continue by starting the operating system or by entering the BIOS setup utility and revisin...

Page 42: ...displays the operating system s opening screen The boot sequence is executed when You turn on the power to your notebook You restart your notebook from the Windows Shut Down dialog box The software initiates a system restart Example When you install a new application BIOS Setup Utility The BIOS Setup Utility is a program that sets up the operating environment for your notebook Your BIOS is set at ...

Page 43: ...pressing the F11 key when the Fujitsu logo appears on the screen BIOS Guide A guide to your notebook s BIOS is available online Please visit our service and support website at http www computers us fujitsu com support then select User s Guides under Online Support Select your Product Series and Model then click Go Under the Manuals tab select the BIOS Guide Booting the System We strongly recommend...

Page 44: ...d the instructions on the screens carefully and fill in the information as directed You will then be automatically connected to the Internet if you have an appropriate connection available If an automatic connection is not possible you will be asked about how you dial out from where you will be using your notebook If you are not connected to a phone line and plan to register at a later time you ma...

Page 45: ...f the screen These icons provide links to utilities that you will frequently access such as wireless LAN software provided by the wireless LAN manufacturer Fujitsu Driver Update Utility Your system has a convenient tool called the Fujitsu Driver Update FDU utility With FDU you can choose to automatically or manually go to the Fujitsu site to check for new updates for your system For more informati...

Page 46: ...ve the Power Suspend Resume button can be used to manually put the notebook into standby mode Push the Power Suspend Resume button when the notebook is active but not actively accessing anything and immediately release the button If your notebook is suspended pushing the Power Suspend Resume button returns your notebook to active operation You can tell whether the system is Suspended by looking at...

Page 47: ... the Control Panel select Power Options 3 Select Choose what the power button does from the left pane In the Define power buttons window select desired actions when you press the power button or close the lid IF RUNNING YOUR NOTEBOOK ON BATTERY POWER BE AWARE THAT THE BATTERY CONTINUES TO DISCHARGE WHILE YOUR NOTEBOOK IS IN STANDBY MODE THOUGH NOT AS FAST AS WHEN FULLY OPERATIONAL DISABLING THE PO...

Page 48: ... off the power while accessing a disk there is a risk of data loss To ensure that your notebook shuts down without error use the Windows shut down procedure Using the correct procedure to shut down from Windows allows your notebook to complete its operations and turn off power in the proper sequence to avoid errors The proper sequence is 1 Click the Start button 2 Click the Shut down button If you...

Page 49: ...mode the computer also reduces the speed of any active Ethernet network links To wake the computer from Sleep mode press the Suspend Resume Button Energy saving benefits Fujitsu ENERGY STAR qualified mobile PCs use about half as much electricity as standard equipment saving half in utility costs But more than that ENERGY STAR also makes a difference for the environment Did you know that the averag...

Page 50: ...eed a low of 5 C or a high of 35 C Extreme temperatures not only reduce charging efficiency but can also cause battery deterioration The Charging icon on the Status Indicator panel will flash when you try to charge a battery that is outside its operating temperature range When using a high current device such as an external optical drive or the hard drive using the AC adapter will conserve your ba...

Page 51: ...e or turn it off while the adapter is charging the battery See Power Management on page 46 for more information on Standby mode and shutdown procedure ACTUAL BATTERY LIFE WILL VARY BASED ON SCREEN BRIGHTNESS APPLICATIONS FEATURES POWER MANAGEMENT SETTINGS BATTERY CONDITION AND OTHER CUSTOMER PREFERENCES OPTICAL DRIVE OR HARD DRIVE USAGE MAY ALSO HAVE A SIGNIFICANT IMPACT ON BATTERY LIFE THE BATTER...

Page 52: ...hat was not stored Once you provide power you can continue to use your system while an adapter is charging the battery Replacing the Battery Your notebook comes with one battery pack you might want to consider purchasing a spare By keeping a spare battery fully charged you can immediately swap with one that is not charged There are two ways to swap batteries cold and hot swapping Cold swapping mea...

Page 53: ...ow these easy steps 1 Close any open files and put your system into Standby mode 2 Connect an AC adapter or Auto Airline power adapter to provide power to the system 3 Lift the display enough to pull the display latch from the slot 4 Press the battery release latches inward to open the compartment 5 Remove the battery from the compartment 6 Slide the new battery into the compartment 7 Close the co...

Page 54: ...54 Lithium ion Battery Figure 11 Removing a Battery IF THE LITHIUM ION BATTERY CONNECTOR IS NOT FULLY SEATED YOU MAY NOT BE ABLE TO USE YOUR NOTEBOOK OR CHARGE YOUR BATTERY ...

Page 55: ...rds the rear of your notebook 7 Store the memory module in a static guarded sleeve DO NOT REMOVE ANY SCREWS FROM THE MEMORY UPGRADE MODULE COMPARTMENT EXCEPT THE ONES SPECIFICALLY SHOWN IN THE DIRECTIONS FOR INSTALLING AND REMOVING THE MEMORY UPGRADE MODULE THE MEMORY UPGRADE MODULE CAN BE SEVERELY DAMAGED BY ELECTROSTATIC DISCHARGE ESD TO MINIMIZE RISK TO THE MODULE OBSERVE THE FOLLOWING PRECAUTI...

Page 56: ...56 Memory Upgrade Module 8 Install a new module as outlined in the procedure below 9 Replace the cover 10 Replace the screws Figure 12 Opening the Memory Compartment Figure 13 Removing a Memory Module ...

Page 57: ...nt Figure 14 3 Insert the memory upgrade module at a 45 angle Press the connector edge of the module firmly down and into the connector until it lodges under the retaining clip You will hear a click when it is properly in place 4 Replace the cover 5 Replace the screws Figure 14 Installing a Memory Module THE MEMORY UPGRADE MODULE IS NOT SOMETHING YOU ROUTINELY REMOVE FROM YOUR NOTEBOOK ONCE IT IS ...

Page 58: ... change Check the memory capacity by clicking Start Control Panel then double clicking the System icon On the main screen check the amount of memory under System next to Installed memory RAM IF THE TOTAL MEMORY DISPLAYED IS INCORRECT CHECK THAT YOUR MEMORY UPGRADE MODULE IS PROPERLY INSTALLED IF THE MODULE IS PROPERLY INSTALLED AND THE CAPACITY IS STILL NOT CORRECTLY RECOGNIZED SEE TROUBLESHOOTING...

Page 59: ...e and transfer data to and from a variety of digital devices These cards use flash memory architecture which means they don t need a power source to retain data Memory Stick and Secure Digital Cards allow portable storage among a variety of devices such as cell phones GPS systems digital cameras and PDAs These cards transfer data quickly with low battery consumption MS SD Card Slot SD Card ...

Page 60: ... slot until it is seated in the connector Removing an MS SD Card To remove a card first see your card manual for instructions Some cards may require your notebook to be in Sleep Mode or Off while removing them Prior to removing the card from the slot first select it using the Safely Remove Hardware and Eject Media icon in the notification area To remove the card push it in to release it then pull ...

Page 61: ...s The three Universal Serial Bus 2 0 ports USB allow you to connect USB devices such as external floppy disk drives external DVD drives game pads pointing devices keyboards and or speakers USB 2 0 is downward compatible with USB 1 1 devices so older USB devices will work with these ports USB 2 0 is a much faster design running forty times faster than USB 1 1 In order to connect a USB device follow...

Page 62: ...er to connect an external device follow these easy steps See Figure 3 on page 20 for location 1 Align the connector with the port opening 2 Push the connector into the port until it is seated 3 Tighten the two hold down screws located on each side of the connector IF YOU PLUG HEADPHONES INTO THE HEADPHONE JACK THE BUILT IN STEREO SPEAKERS WILL BE DISABLED WHEN AN EXTERNAL MONITOR IS PLUGGED IN PRE...

Page 63: ...oblem go through the following procedure before pursuing complex troubleshooting 1 Turn off your notebook 2 Make sure the AC adapter is plugged into your notebook and to an active AC power source 3 Make sure that any devices connected to the external connectors are plugged in properly You can also disconnect such devices thus eliminating them as possible causes of failure 4 Turn on your notebook M...

Page 64: ...ou with the fastest possible solution Product name Product configuration number Product serial number Purchase date Conditions under which the problem occurred Any error messages that have occurred Type of device connected if any See the Configuration Label on the bottom of your notebook for configuration and serial numbers IF YOU KEEP NOTES ABOUT WHAT YOU HAVE TRIED YOUR SUPPORT REPRESENTATIVE MA...

Page 65: ... that symptom under the column Possible Cause and what if anything you can do to correct the condition under Possible Solutions All possible causes or solutions may not apply to your notebook Troubleshooting Table Problem Page Audio Problems page 66 Hard Drive Problems page 66 Keyboard or Mouse Problems page 66 Memory Problems page 67 USB Device Problems page 67 Problem Page Power Failures page 68...

Page 66: ...e system tray Click the Volume icon in the system tray on the bottom right of the screen If the Mute box is checked click on it You can also press Fn F3 to toggle the audio on and off Hard Drive Problems You cannot access your hard drive The wrong drive designator was used by an application when a bootable disc was used to start the notebook Verify drive designator used by application is in use by...

Page 67: ...ry upgrade mod ule is not properly installed Remove and re install your memory upgrade module See Memory Upgrade Module on page 55 You have a memory failure Check for Power On Self Test POST messages See Power On Self Test Messages on page 73 Modem Problems optional external device Messages about modem operation Modem operation messages are generated by whichever modem application is in use See yo...

Page 68: ...nstall a charged battery The power adapter AC or auto airline is not plugged in properly Verify that your adapter is connected correctly See Power Sources on page 40 The power adapter AC or auto airline has no power from the AC outlet airplane jack or car cigarette lighter Move the AC cord to a different outlet check for a line switch or tripped circuit breaker for the AC outlet If you are using a...

Page 69: ...d battery is dead Replace the battery with a charged one or install a power adapter No battery is installed Install a charged battery The battery is improperly installed Verify that the battery is properly connected by re installing it Your installed battery is faulty Verify the condition of the battery using the Status Indicator panel and replace or remove any batteries that are shorted See Statu...

Page 70: ...ystem The boot sequence settings of the setup utility are not compatible with your configu ration Set the operating source by pressing the ESC key while the Fujitsu logo is on screen or use the F2 key and enter the setup utility and adjust the source settings from the Boot menu See BIOS Setup Utility on page 42 You have a secured system requiring a password to load your operating system Make sure ...

Page 71: ...er management timeouts are set for short intervals and you didn t see the display go on and off again Press a keyboard button or move the mouse to restore oper ation If that fails push the Power Suspend Resume button The display may be shut off by Standby mode Auto Sus pend or Video Timeout The notebook turned on with a series of beeps and the built in display is blank Power On Self Test POST dete...

Page 72: ...for applications that do not support the system s native pixel resolution You can fill the screen but have less resolution by changing display compression settings These settings can be changed in the Intel GMA control panel You connected an exter nal monitor and it does not display any information Your external monitor is not properly installed Reinstall your device See External Video Port on pag...

Page 73: ...rade module verify that the module is properly installed If it is properly installed you may want to check your Windows Setup to be sure it is not using unavailable memory until you can contact your support representative Failure Fixed Disk n The fixed disk is not working or not configured properly This may mean that the hard drive type identified in your setup utility does not agree with the type...

Page 74: ...ntified and that the boot sequence is set correctly Unless you have changed your installation greatly the operating system should be on drive C If the setup utility is correctly set your hard drive may be corrupted Press F1 to resume F2 to SETUP Displayed after any recoverable error message Press the F1 key to continue the boot process or the F2 key to enter Setup and change any settings PXE E32 T...

Page 75: ...iscovered a stuck key You may have to replace your keyboard but may be able to use an external keyboard until then Contact your support representative System CMOS checksum bad Default configuration used BIOS CMOS RAM has been corrupted or modified incorrectly perhaps by an application program that changes data stored in BIOS memory Run Setup and reconfigure the system System timer error The timer ...

Page 76: ...up of the drivers and applications in the event of hard disk failure The drivers and applications DVD ISO image is stored on the D partition D Fujitsu Drivers and Utilities Image Please ensure that you do not delete the image before creating backup media Note that in the event you need to reinstall any drivers or applications if you have not made a backup of the drivers and applications you will n...

Page 77: ...or over the icons to find the correct one If the icon does not appear in the system tray go to Start All Programs and click on Fujitsu Driver Update this will create the icon automatically To invoke the FDU menu right click on the FDU icon The menu contains the following items Check for updates now Allows for manual driver update search The first time it is used you are prompted to agree to a user...

Page 78: ...for new updates on a regular basis approximately every 3 days Show update history Brings up a screen that displays a history of updates that have been made via the FDU About Fujitsu Driver Update Displays the FDU version number and copyright information Fujitsu Driver Update Readme Displays the FDU readme ...

Page 79: ...E RISK TO THE COMPONENTS OBSERVE THE FOLLOWING PRECAUTIONS BEFORE DOCKING OR UNDOCKING YOUR NOTEBOOK WHEN USING A PORT REPLICATOR IT IS A GOOD IDEA TO ALWAYS TOUCH A GROUNDED METAL OBJECT TO DISCHARGE STATIC ELECTRICITY BUILT UP IN YOUR BODY BE SURE TO POWER DOWN YOUR SYSTEM BEFORE ADDING OR REMOVING SYSTEM COMPONENTS EVEN IF THE SYSTEM IS IN HIBERNATE OR SLEEP STATES DATA COULD BE LOST OR MEMORY ...

Page 80: ...If you accidentally spill liquid on your notebook 1 Turn it off 2 Position it so that the liquid can run out 3 Let it dry out for 24 hours or longer if needed 4 If your notebook will not boot after it has dried out call your support representative Do not use your Fujitsu notebook in a wet environment near a bathtub swimming pool Always use the AC adapter and batteries that are approved for your no...

Page 81: ...er exterior computer keyboard To clean the exterior and keyboard use one of the following off the shelf products Office Depot 154 616 Notebook Cleaning Kit Meridrew Enterprises Klear_Screen Wipes 3M CL563 Cleaner Wipes Note After cleaning with one of these products gently polish with a dry soft lint free cloth until the solution is no longer visible LCD display To clean the LCD display use one of ...

Page 82: ...ND OR DAMAGE TO THE COMPUTER ALWAYS REFER TO THE CLEANER MANUFACTURER S GUIDELINES AND MATERIAL SAFETY DATA SHEETS FOR PROPER HANDLING AND USE OF THE PRODUCTS NEVER USE AMMONIA ACIDIC OR ALKALINE CLEANERS OR ORGANIC CHEMICALS SUCH AS PAINT THINNER ACETONE PROPYL OR ISOPROPYL ALCOHOL OR KEROSENE IT MAY DAMAGE SURFACE FINISHES AND THE COATING OF THE LCD SCREEN NEVER USE COMPRESSED AIR FOR CLEANING Y...

Page 83: ...ms place your notebook close to the entrance of the machine and remove it as soon as possible or have your notebook hand inspected by security personnel Security officials may require you to turn your notebook on so make sure you have a charged battery on hand Take the necessary plug adapters if you re traveling overseas Check the following diagram to determine which plug adapter you ll need or as...

Page 84: ...ns for more than a day or two Intense heat can shorten the life of your battery Do not leave a battery in storage for longer than 6 months without recharging it Increasing Battery Life Power your notebook through the AC or optional auto airline adapter whenever possible If your notebook is running on battery power all day connect it to the AC adapter overnight to recharge the battery Keep brightne...

Page 85: ... let it dry at room temperature DO NOT use a hair dryer or heater to dry media discs If a disc is dirty use only a DVD CD cleaner or wipe it with a clean soft lint free cloth starting from the inner edge and wiping to the outer edge Caring for your Optical Drive optional The optional external optical drive is durable but you must treat it with care Pay attention to the following The drive rotates ...

Page 86: ...l The configuration label located on the bottom of your notebook contains specific information regarding the options you ve chosen for your notebook Following is an example configuration label M2011 N280 10 1 WSVGA W7S 1G 250G WLAN BT WEBCM AC ADAPTER Configuration P N CP4XXXX XX FPC P N FPCMXXXXXX Hard Drive Part Number Processor Model Memory Operating System Screen Size Type Configuration ID Com...

Page 87: ...KB L2 cache on die Video Built in color flat panel TFT active matrix LED backlight display with simultaneous display capability Video Color and Resolution 10 1 Wide SVGA display Internal 1024 x 600 pixel resolution 16 9 16M colors External 1600 x 1200 pixel resolution 16M colors Video RAM Intel Graphics Media Accelerator 945GSE video graphics Up to 128 MB shared video memory using Dynamic Video Me...

Page 88: ... speakers One built in digital mono microphone Mass Storage Device Options Hard Drive 250 GB Serial ATA 150 Mbps data buffer 5400 rpm 2 5 Features Integrated Pointing Device Touchpad cursor control Communications Ethernet LAN Internal wired 10 100 Ethernet LAN WLAN Atheros Align 802 11bgn Bluetooth Bluetooth V2 1 device for wireless personal area network communication Wireless LAN antenna Theft Pr...

Page 89: ...One stereo microphone line in jack Keyboard Built in keyboard with all functions of 101 key PS 2 compatible keyboards Total number of keys 80 Function keys F1 through F11 12 plus Fn extension key Two Windows keys one Start key one application key Key pitch 16 mm key stroke 2 0 mm Left and right buttons External USB keyboard mouse support Power Battery Standard Lithium ion battery rechargeable 6 ce...

Page 90: ... 2 93 lb 1 33 Kg with battery Environmental Requirements Temperature Operating 41 to 95 F 5 to 35 C Non operating 5 to 140 F 15 to 60 C Humidity Operating 20 to 85 relative non condensing Non operating 8 to 85 relative non condensing Altitude Operating 10 000 feet 3 048 m maximum Popular Accessories For ordering or additional information on Fujitsu accessories please visit our Web site at www shop...

Page 91: ...07 Student and Home Trial Edition Microsoft Windows 7 Starter Edition Learning About Your Software Tutorials All operating systems and most application software have tutorials built into them upon installation We highly recommend that you step through the tutorial before you use an application Manuals Included with your notebook you will find manuals for your installed operating system and other p...

Page 92: ...riety of webcam optimized functions such as launching video chat sessions capturing still and video images and enhancing the video by adding frames filters distortions and emotion effects Take single or multiple snapshots and send the captured video and photos as e mail attachments Roxio Creator Roxio Creator allows you to easily burn CDs and edit and share photos music data and videos Fujitsu Dri...

Page 93: ... Interface Active Matrix Display A type of technology for making flat panel displays which has a transistor or similar device for every pixel on the screen Ad Hoc Mode Ad Hoc Mode refers to a wireless network architecture where wireless network connectivity between multiple computers is established without a central wireless network device typically known as Access Points Connectivity is accomplis...

Page 94: ... BIOS Basic Input Output System A program and set of default parameters stored in ROM which tests and operates your notebook when you turn it on until it loads your installed operating system from disk Information from the BIOS is transferred to the installed operating system to provide it with information on the configuration and status of the hardware Bit An abbreviation for binary digit A singl...

Page 95: ...read optically with a laser rather than a magnetic head A typical CD ROM can contain about 600MB of data and is not subject to heads crashing into the surface and destroying the data when there is a failure nor to wear from reading Channel Range of narrow band frequencies used by the WLAN device to transmit data IEEE802 11b g 11 channels 22 MHz wide channels Command An instruction which you give y...

Page 96: ...alled a DHCP client DIMM Dual in line memory module Disk A spinning platter of magnetic data storage media If the platter is very stiff it is a hard drive if it is highly flexible it is a floppy disk if it is a floppy disk in a hard housing with a shutter it is commonly called a diskette Disk Drive The hardware which spins the disk and has the heads and control circuitry for reading and writing th...

Page 97: ...em Driver A computer program which converts application and operating system commands to external devices into the exact form required by a specific brand and model of device in order to produce the desired results from that particular equipment DVMT Dynamic Video Memory Technology A video memory architecture that increases the efficiency of the motherboard by using innovative memory utilization a...

Page 98: ...very stiff I O Input Output Data entering and leaving your notebook in electronic form I O Port Connector and associated control circuits for data entering and leaving a notebook in electronic form IDE Intelligent Drive Electronics A type of control interface for a hard drive which is inside the hard drive unit IEEE802 11a Wireless LAN standard that supports a maximum data rate of 54 Mbps 802 11a ...

Page 99: ... be zero to 255 For example 1 160 10 240 could be an IP address Within an isolated network you can assign IP addresses at random as long as each one is unique However connecting a private network to the Internet requires using registered IP addresses called Internet addresses to avoid duplicates The four numbers in an IP address are used in different ways to identify a particular network and a hos...

Page 100: ...alline liquid Lithium ion Battery A type of rechargeable battery which has a high power time life for its size and is not subject to the memory effect as Nickel Cadmium batteries MAC Address Media Access Control Address A unique physical address of a network card For Ethernet the first three bytes are used as the vendor code controlled and assigned by IEEE The remaining three bytes are controlled ...

Page 101: ...inal to a communication line Monaural A system using one channel to process sound from all sources MTU Maximum Transmission Unit The maximum data size that can be transferred at a time through the Internet or other networks You can set a smaller MTU size to obtain successful communication if you have difficulty transferring data due to the fact that the maximum size is too large Network key Data t...

Page 102: ...at convert application commands including driver programs into the exact form required by a specific brand and model of microprocessor in order to produce the desired results from that particular equipment Partition A block of space on a hard drive which is set aside and made to appear to the operating system as if it were a separate disk and addressed by the operating system accordingly Periphera...

Page 103: ...ction on the phone line Program An integrated set of coded commands to your computers telling your hardware what to do and how and when to do it Protocol Procedures and rules use to send and receive data between computers Method of sending and receiving data Process used to handle communication errors Conditions required for communication are organized in procedures for correct transfer of informa...

Page 104: ...then encrypt with the correct WEP key and return to the AP If the client has the wrong key or no key authentication will fail and the client will not be allowed to associate with the AP Shared key authentication is not considered secure because a hacker who detects both the clear text challenge and the same challenge encrypted with a WEP key can decipher the key SSID Service Set Identifier 32 char...

Page 105: ...ntrolled by being divided into multiple smaller networks subnets IP address consists of the subnet address and the address of each computer Subnet mask defines how many bits of IP address comprise the subnet address The same value shall be set among computers communicating with each other SVGA Super VGA S Video Super Video A component video system for driving a TV or computer monitor System Clock ...

Page 106: ... video display data and control WFM Wired for Management is Intel s broad based initiative to reduce the total cost of ownership TCO of business computing without sacrificing power and flexibility Wi Fi Compatible Wi Fi Wireless Fidelity Identifies that the product has passed the interoperability test supplied by the WECA Wireless Ethernet Compatibility Alliance which guarantees the interoperabili...

Page 107: ...nstructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures...

Page 108: ...ce to Users of Radios and Television This Class B digital apparatus meets all requirements of Canadian Interference Causing Equipment Regulations CET appareil numérique de la class B respecte toutes les exigence du Réglement sur le matérial brouilleur du Canada ...

Page 109: ...s LAN devices are safe for use by consumers because they operate within the guidelines found in radio frequency safety standards and recommendations The use of Wireless LAN devices may be restricted in some situations or environments such as On board an airplane or In an explosive environment or In situations where the interference risk to other devices or services is perceived or identified as ha...

Page 110: ...eration is subject to the following two conditions 1 This device may not cause interference and 2 This device must accept any interference including interference that may cause undesired operation of this device FCC Interference Statement This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to...

Page 111: ... restrictions This product or software contains encryption code which may not be exported or transferred from the US or Canada without an approved US Department of Commerce export license This device complies with Part 15 of FCC Rules as well as ICES 003 B NMB 003 B Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept a...

Page 112: ... attached to the main board of the mobile computer The WLAN device operates in license free RF bands eliminating the need to procure an FCC operating license The WLAN operates in the 2 4 GHz Industrial Scientific and Medical ISM RF band and the lower middle and upper bands of the 5 GHz Unlicensed National Information Infrastructure UNII bands The WLAN device is capable of three operating modes IEE...

Page 113: ...lly known as Access Point s Connectivity is accomplished using only client devices in a peer to peer fashion That is why Ad Hoc networks are also known as peer to peer networks Ad Hoc networks are an easy and inexpensive method for establishing network connectivity between multiple computers Ad Hoc mode requires that the SSID network authentication and encryption key settings are identically confi...

Page 114: ...less devices can communicate with each other or with a wired network Corporate wireless networks operate in infrastructure mode because they require access to the WLAN in order to access services devices and computers e g file servers printers databases Figure 17 Access Point Infrastructure Mode Network ADSL modem cable modem or similar Internet Wired LAN Access Point Wireless LAN An optional hub ...

Page 115: ...it in the 2 4 GHz range may interfere with operation of WLAN devices in IEEE802 11b g n modes Symptoms of interference include reduced throughput intermittent disconnects and many frame errors It is HIGHLY recommended that these interfering devices be powered off to ensure proper operation of the WLAN device Deactivating the WLAN Device Deactivating the WLAN device may be desired in certain circum...

Page 116: ...nd receive even though it s not connected 1 Right click the WLAN icon in the taskbar at the bottom right of your screen 2 Choose Disconnect from a network Activating the WLAN Device Activation of the WLAN device can be accomplished using the same methods as the deactivation process by right clicking the WLAN icon then clicking Connect to a network or by using the WLAN On Off key combination Fn F5 ...

Page 117: ...he Network and Sharing Center icon 3 Click on Setup a new connection or network 4 Choose a connection option then click Next 5 Follow the instructions that appear for your selected option 6 Enter any required information It may be necessary to consult with your network administrator for some of the information 7 In the event you require assistance go to Start Help and Support and type in a few key...

Page 118: ...cture connection set network name SSID and network key to the same values as those of the access point Set the Network Authentication value identically to that of the Access Point Please consult your network administrator for this value if necessary Weak received signal strength and or link quality Ad hoc connection Retry connection after shortening the distance to the destination computer or remo...

Page 119: ...eck your Network Authentication Encryption and Security settings Incorrectly configured security settings such as an incorrectly typed WEP key a mis configured LEAP username or an incorrectly chosen authentication method will cause the LAN device to associate but not authenticate to the wireless network Incorrectly configured network settings Recheck the configuration of your network settings Inco...

Page 120: ...300 ft 91 m 1 Mbps 802 11n draft Estimated double the operating distance of 802 11g and 802 11b in their respective frequencies Number of channels 802 11b g 11 channels 3 non overlapping channels 802 11n draft 2 4 GHz 3 non overlapping channels when Channel Bonding is not used 2 non overlapping channels when Channel Bonding is used 5 GHz 12 non overlapping UNII channels with or without Channel Bon...

Page 121: ...s shown above will increase or decrease depending on factors such as number of walls reflective material or interference from external RF sources Encryption with network key WEP is performed using the above number of bits however users can set 40 bits 104 bits after subtracting the fixed length of 24 bits Depending on practical environments the allowable number of computers to be connected may be ...

Page 122: ...out Bluetooth The Bluetooth module contains a robust Help user s guide to assist you in learning about operation of the Bluetooth device To access the Help file click Start All Programs and click on Toshiba Select Bluetooth then select User s Guide For additional information about Bluetooth Technology visit the Bluetooth Web site at www bluetooth com TO ENABLE OR DISABLE EITHER THE WIRELESS LAN OR...

Page 123: ...r antenna or transmitter Canadian Notice To prevent radio interference to the licensed service this device is intended to be operated indoors and away from windows to provide maximum shielding Equipment or its transmit antenna that is installed outdoors is subject to licensing Warranty Users are not authorized to modify this product Any modifications invalidate the warranty This equipment may not ...

Page 124: ...recharging 51 replacing 52 suspend mode 52 Battery Latches 24 BIOS guide 43 setup utility 42 Bluetooth Where to Find Information 122 Boot Sequence 42 Booting the System 43 Built in Speakers 66 C CapsLock Indicator 28 Click Me 45 Clicking 35 Configuration Label 86 Contact Information 13 Controls and Connectors 16 Conventions Used in the Guide 12 Cursor 34 Cursor Keys 32 D DC in connector 16 DC Outp...

Page 125: ...22 62 Hibernation Feature 47 disable enable 47 I Installing a Memory Stick 60 K Keyboard 19 31 cursor keys 32 numeric keypad 31 problems 66 windows keys 32 L LAN RJ 45 Jack 23 Lithium ion Battery Bay 25 Local Area Network LAN 17 M Make Factory Recovery DVD 76 Memory capacity 58 checking capacity 58 compartment 25 57 installing 56 problems 67 removing 58 upgrade module 55 Memory Stick SD installing...

Page 126: ...ory Stick 60 Restarting 48 Restoring Your Pre installed Software 76 RJ 45 17 61 Roxio Creator 92 S SD Card Slot 16 SD Cards removing 60 SDRAM 25 55 Security lock slot 16 Sleep Mode 46 Specifications 86 Audio 88 Chipset 87 Device Ports 89 Dimensions and Weight 90 Environmental Requirements 90 Keyboard 89 mass storage device options 88 Memory 87 Microprocessor 87 Power 89 Video 87 status indicators ...

Page 127: ...2 Application key 32 Start key 32 Windows Power Management 48 Wireless LAN before using the wireless LAN 112 configuring 112 connection to the network 117 deactivating disconnecting 115 modes 113 Specifications 120 Troubleshooting 118 ...

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